Eric Poe Xing (Chinese: 邢波) is an American computer scientist who has been serving as president of Mohamed bin Zayed University of Artificial Intelligence (MBZUAI) since January 2021. He is also a professor in the Carnegie Mellon University School of Computer Science where he founded the SAILING Lab in 2004, and is the co-founder of the AI companies Petuum and GenBio AI. Xing's research focuses on statistical machine learning, probabilistic graphical models, and systems for distributed machine learning. He was elected a Fellow of the Institute of Electrical and Electronics Engineers in 2019 for "contributions to machine learning algorithms and systems" and a Fellow of the Association for Computing Machinery in 2022 for "contributions to algorithms, architectures, and applications in machine learning." == Education == Xing earned a B.Sc. in physics from Tsinghua University in 1993, and an M.Sc. in computer science from Rutgers University in 1998. He earned a Ph.D. in molecular biology and biochemistry from Rutgers in 1999, supervised by molecular cancer researcher Chung S. Yang. His dissertation examined the inactivation of the Rb and p53 pathways in human esophageal squamous cell carcinoma. He earned a second Ph.D. in computer science from the University of California, Berkeley in 2004, supervised by Richard Karp, Michael I. Jordan, and Stuart J. Russell. His thesis applied probabilistic graphical models to motif identification and haplotype inference in genomic data. == Career == Xing joined Carnegie Mellon University (CMU) as a faculty member in 2004, where he created the Statistical Artificial Intelligence and Integrative Genomics (SAILING) Lab. He held visiting appointments from 2010 to 2011, serving as a visiting research professor at Facebook Inc. and as a visiting associate professor in the Department of Statistics at Stanford University. He served as co-Program Chair of the International Conference on Machine Learning (ICML) in 2014 and General Chair in 2019. Xing served as the founding director of CMU’s Center for Machine Learning and Health, established in 2015 as part of the Pittsburgh Health Data Alliance, a collaboration between CMU, the University of Pittsburgh, and the University of Pittsburgh Medical Center. In 2016, Xing co-founded Petuum Inc., a US-based startup. In 2017, Petuum raised $93 million in a round of venture funding from SoftBank. In 2018 Petuum was named a World Economic Forum Technology Pioneer. In 2019, Xing received the Carnegie Science Award for Startup Entrepreneurs in recognition of his leadership of Petuum. On 29 November 2020, Xing was appointed president of the Mohamed bin Zayed University of Artificial Intelligence (MBZUAI), with the appointment taking effect in January 2021. In 2024, Xing co-founded GenBio AI where he is chief scientist. The US-based startup, which he co-founded with David Baker, Ziv Bar-Joseph, Emma Lundberg, Le Song and Fred Hu, aims to create AI-driven digital organisms (AIDO) for the purposes of modeling medical treatments. Xing has overseen the launch of the MBZUAI Institute of Foundation Models (IFM), which focuses on research and development of large-scale foundation models. In 2025–2026, IFM released the open-source reasoning model K2 Think, which was covered internationally as part of the UAE’s push to develop domestically controlled (“sovereign”) AI capabilities. IFM presented PAN as a “world model” research project and demonstrated related systems publicly. MBZUAI also collaborated with G42 and Cerebras Systems on the Jais language model, an open-source Arabic–English large language model released in 2023, according to Reuters. == Awards and honors == Xing is a recipient of the National Science Foundation (NSF) Career Award and the Alfred P. Sloan Research Fellowship. Xing is an elected Fellow of the following institutes and associations: Association for the Advancement of Artificial Intelligence (AAAI) 2016 Institute of Electrical and Electronics Engineers (IEEE) 2019 for "contributions to machine learning algorithms and systems" American Statistical Association (ASA) 2022 Association for Computing Machinery (ACM) 2022 for "contributions to algorithms, architectures, and applications in machine learning" Institute of Mathematical Statistics (IMS) 2023 International Society for Computational Biology (ISCB) 2026 == Selected publications == Eric P. Xing; Michael I. Jordan; Stuart J. Russell; Andrew Y. Ng (2003). "Distance Metric Learning with Application to Clustering with Side-Information" (PDF). Advances in Neural Information Processing Systems 15. Advances in Neural Information Processing Systems. Wikidata Q77691192. Edoardo M. Airoldi; David M. Blei; Stephen E Fienberg; Eric P Xing (1 September 2008). "Mixed Membership Stochastic Blockmodels". Journal of Machine Learning Research. 9: 1981–2014. ISSN 1533-7928. PMC 3119541. PMID 21701698. Wikidata Q35058357. Eric P. Xing; Michael I. Jordan; Richard M. Karp (28 June 2001), Feature selection for high-dimensional genomic microarray data, vol. 18, pp. 601–608, Wikidata Q138678867 Xing EP; Karp RM (1 January 2001). "CLIFF: clustering of high-dimensional microarray data via iterative feature filtering using normalized cuts". Bioinformatics. 17 Suppl 1: S306-15. doi:10.1093/BIOINFORMATICS/17.SUPPL_1.S306. ISSN 1367-4803. PMID 11473022. Wikidata Q30657299.
SmartQVT
SmartQVT is a unmaintained (since 2013) full Java open-source implementation of the QTV-Operational language which is dedicated to express model-to-model transformations. This tool compiles QVT transformations into Java programs to be able to run QVT transformations. The compiled Java programs are EMF-based applications. It is provided as Eclipse plug-ins running on top of the EMF metamodeling framework and is licensed under EPL. == Components == SmartQVT contains 3 main components: a code editor: this component helps the user to write QVT code by highlighting key words. a parser: this component converts QVT code files into model representations of the QVT programs (abstract syntax). a compiler: this component converts model representations of the QVT program into executable Java programs.
Project Mariner
Project Mariner was a research prototype developed by Google DeepMind that explored human-agent interactions, particularly within web browsers. It automated tasks such as online shopping, information retrieval, and form-filling, aiming to enhance user productivity by delegating routine web-based tasks to an AI agent. Project Mariner operated as an experimental Chrome extension that understands the contents of your screen, including images, code, forms, and more. It could interpret complex goals, plan actionable steps, and navigate websites to carry out tasks, while keeping the user informed and allowing them to intervene at any time. As of May 2025, Project Mariner was available to Google AI Ultra subscribers in the US and was being integrated into the Gemini API and Vertex AI, allowing developers to build applications powered by the agent Google plans to bring Project Mariner’s capabilities to more countries and integrate it into Google Search's AI Mode, which was currently in the Search Labs testing phase. Project Mariner was discontinued on May 4, 2026.
Thinking Machines Lab
Thinking Machines Lab Inc. is an American artificial intelligence (AI) startup founded by Mira Murati, the former chief technology officer of OpenAI. The company was founded in February 2025, and by July had completed an early-stage funding round led by Andreessen Horowitz, raising $2 billion at a valuation of $12 billion overall from investors such as Nvidia, AMD, Cisco, and Jane Street. The company is based in San Francisco and structured as a public benefit corporation. == History == By its launch in February 2025, Thinking Machines Lab was reported to have hired about 30 researchers and engineers from competitors including OpenAI, Meta AI, and Mistral AI. Its founding team members include Barret Zoph, former OpenAI VP of Research (Post-Training), Lilian Weng, former OpenAI VP, and OpenAI cofounder John Schulman, who joined after a brief stint at the lab's competitor Anthropic. In January 2026, it was reported that Barret Zoph and Luke Metz, departed the startup to return to OpenAI. Other former OpenAI employees who have been hired include Jonathan Lachman and Andrew Tulloch (although Tulloch departed after getting recruited for Meta Superintelligence Labs). Thinking Machines Lab's advisers include Bob McGrew, previously OpenAI's chief research officer, and Alec Radford, who was a lead researcher for OpenAI. On October 1, 2025, it announced Tinker, an API for fine-tuning language models. Users would submit jobs through the API for fine-tuning one of the various open-weight models supported. The Lab would run the jobs on its internal clusters and training infrastructure. == Business structure == Thinking Machines Lab grants Mira Murati a deciding vote on board matters, weighted to provide her with a majority decision-making capability. Additionally, founding shareholders possess votes weighted 100 times greater than those of regular shareholders. In July 2025, Andreessen Horowitz was reported to have led the company's initial funding round, raising "about $2 billion at a valuation of $12 billion". The government of Albania (Murati's country of origin) was also included in this round, making a $10 million investment which required an amendment to the country's 2025 budget. == Partnership == In March 2026, Thinking Machines Lab announced a strategic partnership with NVIDIA involving an undisclosed investment and a multi-year agreement to deploy one gigawatt of Vera Rubin computing capacity.
SERVQUAL
SERVQUAL is a research tool that measures customer perception of service quality by comparing what customers expect from a service to their assessment of the service actually delivered. The instrument was developed in the United States in the mid-1980s by researchers A. Parasuraman, Valarie Zeithaml, and Leonard L. Berry, and is designed for use in after-service evaluation processes. It assesses service quality across five dimensions: reliability, assurance, tangibles, empathy, and responsiveness. SERVQUAL has been applied in sectors including healthcare, banking, education, and libraries. == Overview == The SERVQUAL questionnaire consists of matched pairs of items, 22 expectation items and 22 perception items, organized into five dimensions that correspond to the consumer's mental framework for evaluating service quality. Each item is part of a pair: one question asks what excellent organizations in a given industry should offer (expectation), and the other asks how the specific organization being evaluated performs (perception). == The model of service quality == The model of service quality, referred to as the gaps model, was developed by Parasuraman, Zeithaml, and Berry during a systematic research program conducted in the 1980s. The model identifies five gaps that may cause customers to experience poor service quality. In this framework, gap 5 is the service quality gap, which represents the difference between customer expectations and their perceptions of the service. This is the only gap that can be directly measured, and the SERVQUAL instrument was designed specifically to capture it. Gaps 1 through 4 have diagnostic value and point to probable causes of service failures. == Development of the instrument == Development of the model of service quality began in 1983 and, after iterative refinements, led to the publication of the SERVQUAL instrument in 1988. The research team conducted in-depth interviews and focus groups in four service sectors: retail banking, credit card services, securities brokerage, and product repair and maintenance. The questionnaire was tested across multiple samples to verify its reliability, validity, and factor structure. == Adaptations and variants == SERVQUAL has been adapted for specific industries and contexts. Well‑known derivatives include: LibQUAL+ – a library service quality survey developed by the Association of Research Libraries. EDUQUAL – an instrument tailored for the evaluation of service quality in educational institutions. HEALTHQUAL – adapted for measuring patient perceptions of healthcare service quality. ARTSQUAL – used to evaluate visitor perceptions of quality in museums and performing arts venues. == Criticisms == Researchers have raised several concerns about SERVQUAL. Critics argue that the instrument's definition of expectations is ambiguous and that it does not adequately account for the dynamic nature of customer expectations over time. Other scholars question whether the five‑dimension structure is universally applicable across all service contexts, and whether a generic instrument can capture the unique attributes of specific industries without modification.
Flok (company)
Flok (formerly Loyalblocks) was an American tech startup based in New York City that provides marketing services such as chatbots/AI, customer loyalty programs, mobile apps and CRM services to local businesses. In January 2017, the company was acquired by Wix.com. Around March 2017, Flok ceased regular communication. At some point in 2019 Flok communicated to its customers that it would shut down in March 2020. == Background == Flok was founded in 2011 by Ido Gaver and Eran Kirshenboim and has offices in Tel Aviv, Israel. In May 2013, Flok secured a $9 million Series A Round from General Catalyst Partners with participation from Founder Collective and existing investor Gemini Israel Ventures. In total, Flok has raised over $18 million in venture capital in three rounds. In May 2014, Flok announced a self-service loyalty platform for SMBs to build their own programs with beacon integration. At that time, approximately 40,000 businesses were using the service. In 2016, Flok released a turnkey chatbot service for local businesses, and was featured in AdWeek for developing the first weed bot chatbot for a California cannabis business. == Services == Flok offered an eponymous customer-facing app, that consumers use to receive rewards and deals from partner businesses, and a Flok business app for merchants to manage the platform.
National Security Commission on Artificial Intelligence
The National Security Commission on Artificial Intelligence (NSCAI) was an independent commission of the United States of America from 2018 to 2021. Its mission was to make recommendations to the President and Congress to "advance the development of artificial intelligence, machine learning, and associated technologies to comprehensively address the national security and defense needs of the United States". The commission's 15 members were nominated by the United States Congress. The NSCAI was dissolved on 1 October 2021. == History and reporting == The NSCAI began working in March 2019 and by November 2019 it had received more than 200 classified and unclassified briefings to help with the creation of its final report due in 2021.On 4 November 2019, the NSCAI shared its interim report with Congress, where it explained the 27 initial judgements to base its ongoing work. In the interim report the commission also agreed on seven principles: Global leadership in AI technology is a national security priority AI adoption is an urgent imperative for national security A shared sense of responsibility for the American peoples security must be created from government officials and private sector leaders. It needs to find local AI talent and use it to attract the world’s best minds Actions used for the protection of America’s AI leadership against foreign threats needs to follow the principles of free enterprise, free inquiry and free flow of ideas. The technical limitations of AI are universally known, however, a strong desire remains for powerful, dependable, and secure AI systems. United States used AI must follow American values including the rule of law Fundamental areas of effort for the preservation of U.S. advantages were also agreed upon in the interim report of 2019. The NSCAI released its first report of recommendations in March 2020, most of which were included in the 2021 National Defense Authorization Act. In July 2020, the commission published the second report to Congress. It identified 35 actions for both Executive and Legislative branches, which were focused on six fundamental areas. This report was available to the public. In January 2021, a draft of the final report was presented at a panel led by Schmidt. The report recommended the US to use AI technology for military use and development. It issued its final report in March 2021, saying that the U.S. is not sufficiently prepared to defend or compete against China in the AI era. It was broken up into two parts, the first titled “Defending America in the AI Era”, and the second “Winning the Technology Competition”. The report spoke about China’s efforts and investments into integration and that it could very well take the lead in AI in the next few years. Additional suggestions were made to concentrate on AI in everything we do and to implement it into US national security on multiple levels, as well as focus on bringing in new talent to develop AI and to introduce it to the working force on both civilian and military levels. Another recommendation of the NSCAI report was to develop and provide China and Russia with alternative models that are based on norms and democratic values. The final report also included a proposed $40 billion budget for government spending. On 14 April 2021, NSCAI executive director Ylli Bajraktari and director of Research and Analysis Justin Lynch participated in an event held by the Center for Security and Emerging Technology (CSET) to discuss the final report findings. In October 2021, NSCAI chair Eric Schmidt founded the bipartisan, non-profit Special Competitive Studies Project (SCSP) through his family led non-profit Eric & Wendy Schmidt Fund for Strategic Innovation in order to carry on the NSCAI’s efforts and expand beyond national security. The Foundation for Defense of Democracies held an event in June 2023, called “Thinking Forward After the NSCAI and CSC: A Discussion on AI and Cyber Policy”, with former members of NSCAI on the moderation panel, including Eric Schmidt and Ylli Bajraktari. == Members == Members of the National Security Commission on Artificial Intelligence: Eric Schmidt (chair), former CEO of Google Robert Work (Vice Chair), former Deputy Secretary of Defense Mignon Clyburn, former Commissioner of the Federal Communications Commission Chris Darby, CEO of In-Q-Tel Kenneth M. Ford, CEO of the Florida Institute for Human and Machine Cognition Jose-Marie Griffiths, President of Dakota State University Eric Horvitz, Technical Fellow at Microsoft Katrina G. McFarland, former Assistant Secretary of Defense for Acquisition Jason Matheny, Director of the Center for Security and Emerging Technology at Georgetown University Gilman Louie, partner at Alsop Louie Partners William Mark, vice president at SRI International Andy Jassy, CEO of Amazon Web Services (AWS) Safra Catz, CEO of Oracle Steve Chien, Technical Fellow at Jet Propulsion Laboratory (JPL) Andrew Moore, Google/Alphabet == Recommendations == The report's recommendations include: Dramatically increasing non-defense federal spending on AI research and development, doubling every year from $2 billion in 2022, to $32 billion in 2026. That would bring it up to a level similar to spending on biomedical research A dramatic increase in undergraduate scholarship and graduate studies fellowships in AI Creation of a Digital Corps to bring skilled tech workers into government Founding of a Digital Service Academy: an accredited university providing subsidized education in exchange for a commitment to work for a time in government Include civil rights and civil liberty reports for new AI systems or major updates to existing systems Expanding allocations of employment-based green cards, and giving them to every AI PhD graduate from an accredited U.S. university Reforming the acquisition management system Department of Defense to make it faster and easier to introduce new technologies == Transparency == In December 2019, a ruling was made under the Freedom of Information Act (FOIA) that the NSCAI must also provide historical documents upon request. The Electronic Privacy Information Center (EPIC) filed the lawsuit against the NSCAI in September 2019 after being refused information about the upcoming meetings and prepared records of the commission under FOIA and the Federal Advisory Committee Act (FACA). The U.S. District Court for the District of Columbia ruled in June 2020 that the NSCAI must comply with FACA and therefore hold open meetings and provide records to the public. The lawsuit was also filed by EPIC.