LiveChat

LiveChat

LiveChat is an AI customer service software with chatbot, online chat, help desk software, and web analytics capabilities. LiveChat is used by over 76,000 companies. It was first launched in 2002 and is offered via a SaaS (software as a service) business model by Text. Organizations use LiveChat as a single point of contact to manage customer service and online sales activities with a single program. == Product == LiveChat is proprietary software. LiveChat's website chat widget can be embedded on customers' websites as a small chat box, often displayed in the bottom right corner of the web browser. It can be used to conduct chats, share files and save transcripts. The agent application is used by company employees to respond to questions asked by the customers. This is available through both web-based application, desktop applications, and mobile apps. Web chat sessions can be initiated by the visiting customer, or by the agent, either manually or automatically by the LiveChat system when the visitor meets the predefined criteria (i.e. searched keyword, time on website, encountered error, etc.). LiveChat's system attempts to identify the best prospects visiting a website based on data gathered from past purchasing decisions. Other features include real-time website traffic monitoring, built-in ticketing system and agents' efficiency analytics. LiveChat is available in 48 languages. == Research and reception == Reviewing LiveChat's usefulness for online learning in 2020, psychologist Jaclyn Broadbent said "LiveChat occurs as a real-time conversation, it can be time-consuming for staff and disruptive to other tasks." However, using it has resulted in reduced communication traffic from other channels, such as the discussion boards or email. As a teacher, the best time to be available on LiveChat is when you are doing other administrative jobs." Since 2014 LiveChat has been publishing Customer Service Report - an annual study of customer satisfaction and analysis of online business communication trends. It includes research of thousands of companies and millions of customer service email and live support interactions.

Intelligent agent

In artificial intelligence, an intelligent agent is an entity that perceives its environment, takes actions autonomously to achieve goals, and may improve its performance through machine learning or by acquiring knowledge. AI textbooks define artificial intelligence as the "study and design of intelligent agents," emphasizing that goal-directed behavior is central to intelligence. A specialized subset of intelligent agents, agentic AI (also known as an AI agent or simply agent), expands this concept by proactively pursuing goals, making decisions, and taking actions over extended periods. Intelligent agents can range from simple to highly complex. A basic thermostat or control system is considered an intelligent agent, as is a human being, or any other system that meets the same criteria—such as a firm, a state, or a biome. Intelligent agents operate based on an objective function, which encapsulates their goals. They are designed to create and execute plans that maximize the expected value of this function upon completion. For example, a reinforcement learning agent has a reward function, which allows programmers to shape its desired behavior. Similarly, an evolutionary algorithm's behavior is guided by a fitness function. Intelligent agents in artificial intelligence are closely related to agents in economics, and versions of the intelligent agent paradigm are studied in cognitive science, ethics, and the philosophy of practical reason, as well as in many interdisciplinary socio-cognitive modeling and computer social simulations. Intelligent agents are often described schematically as abstract functional systems similar to computer programs . To distinguish theoretical models from real-world implementations, abstract descriptions of intelligent agents are called abstract intelligent agents. Intelligent agents are also closely related to software agents—autonomous computer programs that carry out tasks on behalf of users. They are also referred to using a term borrowed from economics: a "rational agent". == Intelligent agents as the foundation of AI == The concept of intelligent agents provides a foundational lens through which to define and understand artificial intelligence. For instance, the influential textbook Artificial Intelligence: A Modern Approach (Russell & Norvig) describes: Agent: Anything that perceives its environment (using sensors) and acts upon it (using actuators). E.g., a robot with cameras and wheels, or a software program that reads data and makes recommendations. Rational Agent: An agent that strives to achieve the best possible outcome based on its knowledge and past experiences. "Best" is defined by a performance measure – a way of evaluating how well the agent is doing. Artificial Intelligence (as a field): The study and creation of these rational agents. Other researchers and definitions build upon this foundation. Padgham & Winikoff emphasize that intelligent agents should react to changes in their environment in a timely way, proactively pursue goals, and be flexible and robust (able to handle unexpected situations). Some also suggest that ideal agents should be "rational" in the economic sense (making optimal choices) and capable of complex reasoning, like having beliefs, desires, and intentions (BDI model). Kaplan and Haenlein offer a similar definition, focusing on a system's ability to understand external data, learn from that data, and use what is learned to achieve goals through flexible adaptation. Defining AI in terms of intelligent agents offers several key advantages: Avoids Philosophical Debates: It sidesteps arguments about whether AI is "truly" intelligent or conscious, like those raised by the Turing test or Searle's Chinese Room. It focuses on behavior and goal achievement, not on replicating human thought. Objective Testing: It provides a clear, scientific way to evaluate AI systems. Researchers can compare different approaches by measuring how well they maximize a specific "goal function" (or objective function). This allows for direct comparison and combination of techniques. Interdisciplinary Communication: It creates a common language for AI researchers to collaborate with other fields like mathematical optimization and economics, which also use concepts like "goals" and "rational agents." == Objective function == An objective function (or goal function) specifies the goals of an intelligent agent. An agent is deemed more intelligent if it consistently selects actions that yield outcomes better aligned with its objective function. In effect, the objective function serves as a measure of success. The objective function may be: Simple: For example, in a game of Go, the objective function might assign a value of 1 for a win and 0 for a loss. Complex: It might require the agent to evaluate and learn from past actions, adapting its behavior based on patterns that have proven effective. The objective function encapsulates all of the goals the agent is designed to achieve. For rational agents, it also incorporates the trade-offs between potentially conflicting goals. For instance, a self-driving car's objective function might balance factors such as safety, speed, and passenger comfort. Different terms are used to describe this concept, depending on the context. These include: Utility function: Often used in economics and decision theory, representing the desirability of a state. Objective function: A general term used in optimization. Loss function: Typically used in machine learning, where the goal is to minimize the loss (error). Reward Function: Used in reinforcement learning. Fitness Function: Used in evolutionary systems. Goals, and therefore the objective function, can be: Explicitly defined: Programmed directly into the agent. Induced: Learned or evolved over time. In reinforcement learning, a "reward function" provides feedback, encouraging desired behaviors and discouraging undesirable ones. The agent learns to maximize its cumulative reward. In evolutionary systems, a "fitness function" determines which agents are more likely to reproduce. This is analogous to natural selection, where organisms evolve to maximize their chances of survival and reproduction. Some AI systems, such as nearest-neighbor, reason by analogy rather than being explicitly goal-driven. However, even these systems can have goals implicitly defined within their training data. Such systems can still be benchmarked by framing the non-goal system as one whose "goal" is to accomplish its narrow classification task. Systems not traditionally considered agents, like knowledge-representation systems, are sometimes included in the paradigm by framing them as agents with a goal of, for example, answering questions accurately. Here, the concept of an "action" is extended to encompass the "act" of providing an answer. As a further extension, mimicry-driven systems can be framed as agents optimizing a "goal function" based on how closely the agent mimics the desired behavior. In generative adversarial networks (GANs) of the 2010s, an "encoder"/"generator" component attempts to mimic and improvise human text composition. The generator tries to maximize a function representing how well it can fool an antagonistic "predictor"/"discriminator" component. While symbolic AI systems often use an explicit goal function, the paradigm also applies to neural networks and evolutionary computing. Reinforcement learning can generate intelligent agents that appear to act in ways intended to maximize a "reward function". Sometimes, instead of setting the reward function directly equal to the desired benchmark evaluation function, machine learning programmers use reward shaping to initially give the machine rewards for incremental progress. Yann LeCun stated in 2018, "Most of the learning algorithms that people have come up with essentially consist of minimizing some objective function." AlphaZero chess had a simple objective function: +1 point for each win, and -1 point for each loss. A self-driving car's objective function would be more complex. Evolutionary computing can evolve intelligent agents that appear to act in ways intended to maximize a "fitness function" influencing how many descendants each agent is allowed to leave. The mathematical formalism of AIXI was proposed as a maximally intelligent agent in this paradigm. However, AIXI is uncomputable. In the real world, an intelligent agent is constrained by finite time and hardware resources, and scientists compete to produce algorithms that achieve progressively higher scores on benchmark tests with existing hardware. == Agent function == An intelligent agent's behavior can be described mathematically by an agent function. This function determines what the agent does based on what it has seen. A percept refers to the agent's sensory inputs at a single point in time. For example, a self-driving car's percepts might include camera images, lidar data, GPS coordinates, and speed r

Kdb+

kdb+ is a column-based relational time series database (TSDB) with in-memory (IMDB) abilities, developed and marketed by KX Systems. The database is commonly used in high-frequency trading (HFT) to store, analyze, process, and retrieve large data sets at high speed. kdb+ has the ability to handle billions of records and analyzes data within a database. The database is available in 32-bit and 64-bit versions for several operating systems. Financial institutions use kdb+ to analyze time series data such as stock or commodity exchange data. The database has also been used for other time-sensitive data applications including commodity markets such as energy trading, telecommunications, sensor data, log data, machine and computer network usage monitoring along with real time analytics in Formula One racing. == Overview == kdb+ is a high-performance column-store database that was designed to process and store large amounts of data. Commonly accessed data is pushed into random-access memory (RAM), which is faster to access than data in disk storage. Created with financial institutions in mind, the database was developed as a central repository to store time series data that supports real-time analysis of billions of records. kdb+ has the ability to analyze data over time and responds to queries similar to Structured Query Language (SQL). Columnar databases return answers to some queries in a more efficient way than row-based database management systems. kdb+ dictionaries, tables and nanosecond time stamps are native data types and are used to store time series data. At the core of kdb+ is the built-in programming language, q, a concise, expressive query array language, and dialect of the language APL. Q can manipulate streaming, real-time, and historical data. kdb+ uses q to aggregate and analyze data, perform statistical functions, and join data sets and supports SQL queries The vector language q was built for speed and expressiveness and eliminates most need for looping structures. kdb+ includes interfaces in C, C++, Java, C#, and Python. == History == In 1998, KX released kdb, a database built on the language K written by Arthur Whitney. In 2003, kdb+ was released as a 64-bit version of kdb. In 2004, the kdb+ tick market database framework was released along with kdb+ taq, a loader for the New York Stock Exchange (NYSE) taq data. kdb+ was created by Arthur Whitney, building on his prior work with array languages. In April 2007, KX announced that it was releasing a version of kdb+ for Mac OS X. Then, kdb+ was also available on the operating systems Linux, Windows, and Solaris. In September 2012, version 3.0 was released. It was optimized for Intel's upgraded processors with support for WebSockets, and universally unique identifiers (UUIDs, termed globally unique identifiers (GUID)s in Microsoft software). Intel's Advanced Vector Extensions (AVX) and Streaming SIMD Extensions 4 (SSE4) 4.2 on the Sandy Bridge processors of the time allowed for enhanced support of the kdb+ system. In June 2013, version 3.1 was released, with benchmarks up to 8 times faster than older versions. In March 2020, version 4.0 was released. New features included Multithreaded primitives, Intel Optane DC persistent memory support and Data at Rest Encryption.

Whitelist

A whitelist or allowlist is a list or register of entities that are being provided a particular privilege, service, mobility, access or recognition. Entities on the list will be accepted, approved and/or recognized. Whitelisting is the reverse of blacklisting, the practice of identifying entities that are denied, unrecognized, or ostracized. == Email whitelists == Spam filters often include the ability to "whitelist" certain sender IP addresses, email addresses or domain names to protect their email from being rejected or sent to a junk mail folder. These can be manually maintained by the user or system administrator - but can also refer to externally maintained whitelist services. === Non-commercial whitelists === Non-commercial whitelists are operated by various non-profit organizations, ISPs, and others interested in blocking spam. Rather than paying fees, the sender must pass a series of tests; for example, their email server must not be an open relay and have a static IP address. The operator of the whitelist may remove a server from the list if complaints are received. === Commercial whitelists === Commercial whitelists are a system by which an Internet service provider allows someone to bypass spam filters when sending email messages to its subscribers, in return for a pre-paid fee, either an annual or a per-message fee. A sender can then be more confident that their messages have reached recipients without being blocked, or having links or images stripped out of them, by spam filters. The purpose of commercial whitelists is to allow companies to reliably reach their customers by email. == Advertising whitelist == Many websites rely on ads as a source of revenue, but the use of ad blockers is increasingly common. Websites that detect an adblocker in use often ask for it to be disabled - or their site to be "added to the whitelist" - a standard feature of most adblockers. == Network whitelists == === LAN whitelists === A use for whitelists is in local area network (LAN) security. Many network admins set up MAC address whitelists, or a MAC address filter, to control who is allowed on their networks. This is used when encryption is not a practical solution or in tandem with encryption. However, it's sometimes ineffective because a MAC address can be faked. === IP whitelist === Firewalls can usually be configured to only allow data-traffic from/to certain (ranges of) IP-addresses. === Application whitelists === One approach in combating viruses and malware is to whitelist software which is considered safe to run, blocking all others. This is particularly attractive in a corporate environment, where there are typically already restrictions on what software is approved. Leading providers of application whitelisting technology include Bit9, Velox, McAfee, Lumension, ThreatLocker, Airlock Digital and SMAC. On Microsoft Windows, recent versions include AppLocker, which allows administrators to control which executable files are denied or allowed to execute. With AppLocker, administrators are able to create rules based on file names, publishers or file location that will allow certain files to execute. Rules can apply to individuals or groups. Policies are used to group users into different enforcement levels. For example, some users can be added to a report-only policy that will allow administrators to understand the impact before moving that user to a higher enforcement level. Linux systems typically have AppArmor and SE Linux features available which can be used to effectively block all applications which are not explicitly whitelisted, and commercial products are also available. On HP-UX introduced a feature called "HP-UX Whitelisting" on 11iv3 version. == Controversy regarding name == In 2018, a journal commentary on a report on predatory publishing was released making claims that "white" and "black" are racially charged terms that need to be avoided in instances such as "whitelist" and "blacklist". The premise of the journal is that "black" and "white" have negative and positive connotations respectively. It states that since "blacklisting" was first referred to during "the time of mass enslavement and forced deportation of Africans to work in European-held colonies in the Americas," the word is therefore related to race. There is no mention of "whitelist" and its origin or relation to race. This issue is most widely disputed in computing industries where "whitelist" and "blacklist" are prevalent (e.g. IP whitelisting). Despite the commentary nature of the journal, some companies and individuals in others have taken to replacing "whitelist" and "blacklist" with new alternatives such as "allow list" and "deny list". Those adopting this change consider using the "whitelist"/"blacklist" names as a code smell. Those that oppose these changes question its attribution to race, citing the same etymology quote that the 2018 journal uses. According to the remark, the term "blacklist" evolved from the term "black book" about a century ago. The term "black book" does not appear to have any etymology or sources that support racial associations, instead originating in the 1400s as a reference to "a list of people who had committed crimes or fallen out of favor with leaders", and popularized by King Henry VIII's literal use of a black book. Others also note the prevalence of positive and negative connotations to "white" and "black" in the Bible, predating attributions to skin tone and slavery. It wasn't until the 1960s Black Power movement that "Black" became a widespread word to refer to one's race as a person of color in America (alternate to African-American) lending itself to the argument that the negative connotation behind "black" and "blacklist" both predate attribution to race.

Collaboration-oriented architecture

Collaboration Oriented Architecture (COA) is a computer system that is designed to collaborate, or use services, from systems that are outside of the operators control. Collaboration Oriented Architecture will often use Service Oriented Architecture to deliver the technical framework. Collaboration Oriented Architecture is the ability to collaborate between systems that are based on the Jericho Forum principles or "Commandments". Bill Gates and Craig Mundie (Microsoft) clearly articulated the need for people to work outside of their organizations in a secure and collaborative manner in their opening keynote to the RSA Security Conference in February 2007. Successful implementation of a Collaboration Oriented Architecture implies the ability to successfully inter-work securely over the Internet and will typically mean the resolution of the problems that come with de-perimeterisation. == Etymology == The term Collaboration Oriented Architectures was defined and developed in a meeting of the Jericho Forum at a meeting held at HSBC on 6 July 2007. == Definition == The key elements that qualify a security architecture as a Collaboration Oriented Architecture are as follows; Protocol: Systems use appropriately secure protocols to communicate. Authentication: The protocol is authenticated with user and/or system credentials. Federation: User and/or systems credentials are accepted and validated by systems that are not under your (locus of) control. Network Agnostic: The design does not rely on a secure network, thus it will operate securely from an Intranet to raw-Internet Trust: The collaborating system have the capacity to be able to confirm to a specified degree of confidence that the components in a transaction chain have. Risk: The collaborating systems can make a risk assessment on any transaction based on the communicated levels of required trust, based on the required degree of identity, confidentiality, integrity, availability. == Authentication == Working in a collaborative multi-sourced environment implies the need for authentication, authorization and accountability which must interoperate / exchange outside of your locus / area of control. People/systems must be able to manage permissions of resources and rights of users they don't control There must be capability of trusting an organization, which can authenticate individuals or groups, thus eliminating the need to create separate identities In principle, only one instance of person / system / identity may exist, but privacy necessitates the support for multiple instances, or one instance with multiple facets, often referred to as personas Systems must be able to pass on security credentials /assertions Multiple loci (areas) of control must be supported

Hexagonal sampling

A multidimensional signal is a function of M independent variables where M ≥ 2 {\displaystyle M\geq 2} . Real world signals, which are generally continuous time signals, have to be discretized (sampled) in order to ensure that digital systems can be used to process the signals. It is during this process of discretization where sampling comes into picture. Although there are many ways of obtaining a discrete representation of a continuous time signal, periodic sampling is by far the simplest scheme. Theoretically, sampling can be performed with respect to any set of points. But practically, sampling is carried out with respect to a set of points that have a certain algebraic structure. Such structures are called lattices. Mathematically, the process of sampling an N {\displaystyle N} -dimensional signal can be written as: w ( t ^ ) = w ( V . n ^ ) {\displaystyle w({\hat {t}})=w(V.{\hat {n}})} where t ^ {\displaystyle {\hat {t}}} is continuous domain M-dimensional vector (M-D) that is being sampled, n ^ {\displaystyle {\hat {n}}} is an M-dimensional integer vector corresponding to indices of a sample, and V is an N × N {\displaystyle N\times N} sampling matrix. == Motivation == Multidimensional sampling provides the opportunity to look at digital methods to process signals. Some of the advantages of processing signals in the digital domain include flexibility via programmable DSP operations, signal storage without the loss of fidelity, opportunity for encryption in communication, lower sensitivity to hardware tolerances. Thus, digital methods are simultaneously both powerful and flexible. In many applications, they act as less expensive alternatives to their analog counterparts. Sometimes, the algorithms implemented using digital hardware are so complex that they have no analog counterparts. Multidimensional digital signal processing deals with processing signals represented as multidimensional arrays such as 2-D sequences or sampled images.[1] Processing these signals in the digital domain permits the use of digital hardware where in signal processing operations are specified by algorithms. As real world signals are continuous time signals, multidimensional sampling plays a crucial role in discretizing the real world signals. The discrete time signals are in turn processed using digital hardware to extract information from the signal. == Preliminaries == === Region of Support === The region outside of which the samples of the signal take zero values is known as the Region of support (ROS). From the definition, it is clear that the region of support of a signal is not unique. === Fourier transform === The Fourier transform is a tool that allows us to simplify mathematical operations performed on the signal. The transform basically represents any signal as a weighted combination of sinusoids. The Fourier and the inverse Fourier transform of an M-dimensional signal can be defined as follows: X a ( Ω ^ ) = ∫ − ∞ + ∞ x a ( t ^ ) e − j Ω ^ T t ^ d t ^ {\displaystyle X_{a}({\hat {\Omega }})=\int _{-\infty }^{+\infty }\!x_{a}({\hat {t}})e^{-j{\hat {\Omega }}^{T}{\hat {t}}}d{\hat {t}}} x a ( t ^ ) = 1 2 π M ∫ − ∞ + ∞ X ( Ω ^ ) e ( j Ω ^ T t ^ ) d Ω ^ {\displaystyle x_{a}({\hat {t}})={\frac {1}{2\pi ^{M}}}\int _{-\infty }^{+\infty }\!X({\hat {\Omega }})e^{(j{\hat {\Omega }}^{T}{\hat {t}})}\,\mathrm {d} {\hat {\Omega }}} The cap symbol ^ indicates that the operation is performed on vectors. The Fourier transform of the sampled signal is observed to be a periodic extension of the continuous time Fourier transform of the signal. This is mathematically represented as: X ( ω ) = 1 | d e t ( V ) | ∑ k X a ( Ω ^ − U k ) {\displaystyle X(\omega )={\frac {1}{|det(V)|}}\sum _{k}\!X_{a}({\hat {\Omega }}-Uk)} where ω = V ~ Ω {\displaystyle \omega ={\tilde {V}}\Omega } and U = 2 π V ~ {\displaystyle U=2\pi {\tilde {V}}} is the periodicity matrix where ~ denotes matrix transposition. Thus sampling in the spatial domain results in periodicity in the Fourier domain. === Aliasing === A band limited signal may be periodically replicated in many ways. If the replication results in an overlap between replicated regions, the signal suffers from aliasing. Under such conditions, a continuous time signal cannot be perfectly recovered from its samples. Thus in order to ensure perfect recovery of the continuous signal, there must be zero overlap multidimensional sampling of the replicated regions in the transformed domain. As in the case of 1-dimensional signals, aliasing can be prevented if the continuous time signal is sampled at an adequate sufficiently high rate. === Sampling density === It is a measure of the number of samples per unit area. It is defined as: S . D = 1 | d e t ( V ) | = | d e t ( U ) | 4 π 2 {\displaystyle S.D={\frac {1}{|det(V)|}}={\frac {|det(U)|}{4\pi ^{2}}}} . The minimum number of samples per unit area required to completely recover the continuous time signal is termed as optimal sampling density. In applications where memory or processing time are limited, emphasis must be given to minimizing the number of samples required to represent the signal completely. == Existing approaches == For a bandlimited waveform, there are infinitely many ways the signal can be sampled without producing aliases in the Fourier domain. But only two strategies are commonly used: rectangular sampling and hexagonal sampling. === Rectangular and Hexagonal sampling === In rectangular sampling, a 2-dimensional signal, for example, is sampled according to the following V matrix: V r e c t = [ T 1 0 0 T 2 ] {\displaystyle V_{rect}={\begin{bmatrix}T1&0\\0&T2\end{bmatrix}}} where T1 and T2 are the sampling periods along the horizontal and vertical direction respectively. In hexagonal sampling, the V matrix assumes the following general form: V h e x = [ T 1 T 1 − T 2 T 2 ] {\displaystyle V_{hex}={\begin{bmatrix}T1&T1\\-T2&T2\end{bmatrix}}} The difference in the efficiency of the two schemes is highlighted using a bandlimited signal with a circular region of support of radius R. The circle can be inscribed in a square of length 2R or a regular hexagon of length 2 R 3 {\displaystyle {\frac {2R}{\sqrt {3}}}} . Consequently, the region of support is now transformed into a square and a hexagon respectively. If these regions are periodically replicated in the frequency domain such that there is zero overlap between any two regions, then by periodically replicating the square region of support, we effectively sample the continuous signal on a rectangular lattice. Similarly periodic replication of the hexagonal region of support maps to sampling the continuous signal on a hexagonal lattice. From U, the periodicity matrix, we can calculate the optimal sampling density for both the rectangular and hexagonal schemes. It is found that in order to completely recover the circularly band-limited signal, the hexagonal sampling scheme requires 13.4% fewer samples than the rectangular sampling scheme. The reduction may appear to be of little significance for a 2-dimensional signal. But as the dimensionality of the signal increases, the efficiency of the hexagonal sampling scheme will become far more evident. For instance, the reduction achieved for an 8-dimensional signal is 93.8%. To highlight the importance of the obtained result [2], try and visualize an image as a collection of infinite number of samples. The primary entity responsible for vision, i.e. the photoreceptors (rods and cones) are present on the retina of all mammals. These cells are not arranged in rows and columns. By adapting a hexagonal sampling scheme, our eyes are able to process images much more efficiently. The importance of hexagonal sampling lies in the fact that the photoreceptors of the human vision system lie on a hexagonal sampling lattice and, thus, perform hexagonal sampling.[3] In fact, it can be shown that the hexagonal sampling scheme is the optimal sampling scheme for a circularly band-limited signal. == Applications == === Aliasing effects minimized by the use of optimal sampling grids === Recent advances in the CCD technology has made hexagonal sampling feasible for real life applications. Historically, because of technology constraints, detector arrays were implemented only on 2-dimensional rectangular sampling lattices with rectangular shape detectors. But the super [CCD] detector introduced by Fuji has an octagonal shaped pixel in a hexagonal grid. Theoretically, the performance of the detector was greatly increased by introducing an octagonal pixel. The number of pixels required to represent the sample was reduced and there was significant improvement in the Signal-to-Noise Ratio (SNR) when compared with that of a rectangular pixel. But the drawback of using hexagonal pixels is that the associated fill factor will be less than 82%. An alternative method would be to interpolate hexagonal pixels in such a manner that we ultimately end up with a rectangular grid. The Spot 5 satellite incorporates a

IDMS

The Integrated Database Management System (IDMS) is a network model (CODASYL) database management system for mainframes. It was first developed at BFGoodrich and later marketed by Cullinane Database Systems (renamed Cullinet in 1983). Since 1989 the product has been owned by Computer Associates (now CA Technologies), who renamed it Advantage CA-IDMS and later simply to CA IDMS. In 2018 Broadcom acquired CA Technologies, renaming it back to IDMS. == History == The roots of IDMS go back to the pioneering database management system called Integrated Data Store (IDS), developed at General Electric by a team led by Charles Bachman and first released in 1964. In the early 1960s IDS was taken from its original form, by the computer group of the BFGoodrich Chemical Division, and re-written in a language called Intermediate System Language (ISL). ISL was designed as a portable system programming language able to produce code for a variety of target machines. Since ISL was actually written in ISL, it was able to be ported to other machine architectures with relative ease, and then to produce code that would execute on them. The Chemical Division computer group had given some thought to selling copies of IDMS to other companies, but was told by management that they were not in the software products business. Eventually, a deal was struck with John Cullinane to buy the rights and market the product. Because Cullinane was required to remit royalties back to B.F. Goodrich, all add-on products were listed and billed as separate products – even if they were mandatory for the core IDMS product to work. This sometimes confused customers. The original platforms were the GE 235 computer and GE DATANET-30 message switching computer: later the product was ported to IBM mainframes and to DEC and ICL hardware. The IBM-ported version runs on IBM mainframe systems (System/360, System/370, System/390, zSeries, System z9). In the mid-1980s, it was claimed that some 2,500 IDMS licenses had been sold. Users included the Strategic Air Command, Ford of Canada, Ford of Europe, Jaguar Cars, Clarks Shoes UK, Axa/PPP, MAPFRE, Royal Insurance, Tesco, Manulife, Hudson's Bay Company, Cleveland Clinic, Bank of Canada, General Electric, Aetna and BT in the UK. A version for use on the Digital Equipment Corporation PDP-11 series of computers was sold to DEC and was marketed as DBMS-11. In 1976 the source code was licensed to ICL, who ported the software to run on their 2900 series mainframes, and subsequently also on the older 1900 range. ICL continued development of the software independently of Cullinane, selling the original ported product under the name ICL 2900 IDMS and an enhanced version as IDMSX. In this form it was used by many large UK users, an example being the Pay-As-You-Earn system operated by Inland Revenue. Many of these IDMSX systems for UK Government were still running in 2013. In the early to mid-1980s, relational database management systems started to become more popular, encouraged by increasing hardware power and the move to minicomputers and client–server architecture. Relational databases offered improved development productivity over CODASYL systems, and the traditional objections based on poor performance were slowly diminishing. Cullinet attempted to continue competing against IBM's DB2 and other relational databases by developing a relational front-end and a range of productivity tools. These included Automatic System Facility (ASF), which made use of a pre-existing IDMS feature called LRF (Logical Record Facility). ASF was a fill-in-the-blanks database generator that would also develop a mini-application to maintain the tables. It is difficult to judge whether such features may have been successful in extending the selling life of the product, but they made little impact in the long term. Those users who stayed with IDMS were primarily interested in its high performance, not in its relational capabilities. It was widely recognized (helped by a high-profile campaign by E. F. Codd, the father of the relational model) that there was a significant difference between a relational database and a network database with a relational veneer. In 1989 Computer Associates continued after Cullinet acquisition with the development and released Release 12.0 with full SQL in 1992–93. CA Technologies continued to market and support the CA IDMS and enhanced IDMS in subsequent releases by TCP/IP support, two phase commit support, XML publishing, zIIP specialty processor support, Web-enabled access in combination with CA IDMS Server, SQL Option and GUI database administration via CA IDMS Visual DBA tool. CA-IDMS systems are today still running businesses worldwide. Many customers have opted to web-enable their applications via the CA-IDMS SQL Option which is part of CA Technologies' Dual Database Strategy. == Integrated Data Dictionary == One of the sophisticated features of IDMS was its built-in Integrated data dictionary (IDD). The IDD was primarily developed to maintain database definitions. It was itself an IDMS database. DBAs (database administrators) and other users interfaced with the IDD using a language called Data Dictionary Definition Language (DDDL). IDD was also used to store definitions and code for other products in the IDMS family such as ADS/Online and IDMS-DC. IDD's power was that it was extensible and could be used to create definitions of just about anything. Some companies used it to develop in-house documentation. == Overview == === Logical Data Model === The data model offered to users is the CODASYL network model. The main structuring concepts in this model are records and sets. Records essentially follow the COBOL pattern, consisting of fields of different types: this allows complex internal structure such as repeating items and repeating groups. The most distinctive structuring concept in the Codasyl model is the set. Not to be confused with a mathematical set, a Codasyl set represents a one-to-many relationship between records: one owner, many members. The fact that a record can be a member in many different sets is the key factor that distinguishes the network model from the earlier hierarchical model. As with records, each set belongs to a named set type (different set types model different logical relationships). Sets are in fact ordered, and the sequence of records in a set can be used to convey information. A record can participate as an owner and member of any number of sets. Records have identity, the identity being represented by a value known as a database key. In IDMS, as in most other Codasyl implementations, the database key is directly related to the physical address of the record on disk. Database keys are also used as pointers to implement sets in the form of linked lists and trees. This close correspondence between the logical model and the physical implementation (which is not a strictly necessary part of the Codasyl model, but was a characteristic of all successful implementations) is responsible for the efficiency of database retrieval, but also makes operations such as database loading and restructuring rather expensive. Records can be accessed directly by database key, by following set relationships, or by direct access using key values. Initially the only direct access was through hashing, a mechanism known in the Codasyl model as CALC access. In IDMS, CALC access is implemented through an internal set, linking all records that share the same hash value to an owner record that occupies the first few bytes of every disk page. In subsequent years, some versions of IDMS added the ability to access records using BTree-like indexes. === Storage === IDMS organizes its databases as a series of files. These files are mapped and pre-formatted into so-called areas. The areas are subdivided into pages which correspond to physical blocks on the disk. The database records are stored within these blocks. The DBA allocates a fixed number of pages in a file for each area. The DBA then defines which records are to be stored in each area, and details of how they are to be stored. IDMS intersperses special space-allocation pages throughout the database. These pages are used to keep track of the free space available in each page in the database. To reduce I/O requirements, the free space is only tracked for all pages when the free space for the area falls below 30%. Four methods are available for storing records in an IDMS database: Direct, Sequential, CALC, and VIA. The Fujitsu/ICL IDMSX version extends this with two more methods, Page Direct, and Random. In direct mode the target database key is specified by the user and is stored as close as possible to that DB key, with the actual DB key on which the record is stored being returned to the application program. Sequential placement (not to be confused with indexed sequential), simply places each new record at the end of the area. This option is rarely used. CALC uses a hashing algo