Corpus linguistics is an empirical method for the study of language by text corpus (plural corpora). Corpora are balanced, often stratified collections of authentic, "real world", text of speech or writing that aim to represent a given linguistic variety. Today, corpora are generally machine-readable data collections. Corpus linguistics proposes that a reliable analysis of a language is more feasible with corpora collected in the field—the natural context ("realia") of that language—with minimal experimental interference. Large collections of text, though corpora may also be small in terms of running words, allow linguists to run quantitative analyses on linguistic concepts that may be difficult to test in a qualitative manner. The text-corpus method uses the body of texts in any natural language to derive the set of abstract rules which govern that language. Those results can be used to explore the relationships between that subject language and other languages which have undergone a similar analysis. The first such corpora were manually derived from source texts, but now that work is automated. Corpora have not only been used for linguistics research, they have been increasingly used to compile dictionaries (starting with The American Heritage Dictionary of the English Language in 1969) and reference grammars, with A Comprehensive Grammar of the English Language, published in 1985, as a first. Experts in the field have differing views about the annotation of a corpus. These views range from John McHardy Sinclair, who advocates minimal annotation so texts speak for themselves, to the Survey of English Usage team (University College, London), who advocate annotation as allowing greater linguistic understanding through rigorous recording. == History == Some of the earliest efforts at grammatical description were based at least in part on corpora of particular religious or cultural significance. For example, Prātiśākhya literature described the sound patterns of Sanskrit as found in the Vedas, and Pāṇini's grammar of classical Sanskrit was based at least in part on analysis of that same corpus. Similarly, the early Arabic grammarians paid particular attention to the language of the Quran. In the Western European tradition, scholars prepared concordances to allow detailed study of the language of the Bible and other canonical texts. === English corpora === A landmark in modern corpus linguistics was the publication of Computational Analysis of Present-Day American English in 1967. Written by Henry Kučera and W. Nelson Francis, the work was based on an analysis of the Brown Corpus, which is a structured and balanced corpus of one million words of American English from the year 1961. The corpus comprises 2000 text samples, from a variety of genres. The Brown Corpus was the first computerized corpus designed for linguistic research. Kučera and Francis subjected the Brown Corpus to a variety of computational analyses and then combined elements of linguistics, language teaching, psychology, statistics, and sociology to create a rich and variegated opus. A further key publication was Randolph Quirk's "Towards a description of English Usage" in 1960 in which he introduced the Survey of English Usage. Quirk's corpus was the first modern corpus to be built with the purpose of representing the whole language. Shortly thereafter, Boston publisher Houghton-Mifflin approached Kučera to supply a million-word, three-line citation base for its new American Heritage Dictionary, the first dictionary compiled using corpus linguistics. The AHD took the innovative step of combining prescriptive elements (how language should be used) with descriptive information (how it actually is used). Other publishers followed suit. The British publisher Collins' COBUILD monolingual learner's dictionary, designed for users learning English as a foreign language, was compiled using the Bank of English. The Survey of English Usage Corpus was used in the development of one of the most important Corpus-based Grammars, which was written by Quirk et al. and published in 1985 as A Comprehensive Grammar of the English Language. The Brown Corpus has also spawned a number of similarly structured corpora: the LOB Corpus (1960s British English), Kolhapur (Indian English), Wellington (New Zealand English), Australian Corpus of English (Australian English), the Frown Corpus (early 1990s American English), and the FLOB Corpus (1990s British English). Other corpora represent many languages, varieties and modes, and include the International Corpus of English, and the British National Corpus, a 100 million word collection of a range of spoken and written texts, created in the 1990s by a consortium of publishers, universities (Oxford and Lancaster) and the British Library. For contemporary American English, work has stalled on the American National Corpus, but the 400+ million word Corpus of Contemporary American English (1990–present) is now available through a web interface. The first computerized corpus of transcribed spoken language was constructed in 1971 by the Montreal French Project, containing one million words, which inspired Shana Poplack's much larger corpus of spoken French in the Ottawa-Hull area. === Multilingual corpora === In the 1990s, many of the notable early successes on statistical methods in natural-language programming (NLP) occurred in the field of machine translation, due especially to work at IBM Research. These systems were able to take advantage of existing multilingual textual corpora that had been produced by the Parliament of Canada and the European Union as a result of laws calling for the translation of all governmental proceedings into all official languages of the corresponding systems of government. There are corpora in non-European languages as well. For example, the National Institute for Japanese Language and Linguistics in Japan has built a number of corpora of spoken and written Japanese. Sign language corpora have also been created using video data. === Ancient languages corpora === Besides these corpora of living languages, computerized corpora have also been made of collections of texts in ancient languages. An example is the Andersen-Forbes database of the Hebrew Bible, developed since the 1970s, in which every clause is parsed using graphs representing up to seven levels of syntax, and every segment tagged with seven fields of information. The Quranic Arabic Corpus is an annotated corpus for the Classical Arabic language of the Quran. This is a recent project with multiple layers of annotation including morphological segmentation, part-of-speech tagging, and syntactic analysis using dependency grammar. The Digital Corpus of Sanskrit (DCS) is a "Sandhi-split corpus of Sanskrit texts with full morphological and lexical analysis... designed for text-historical research in Sanskrit linguistics and philology." === Corpora from specific fields === Besides pure linguistic inquiry, researchers had begun to apply corpus linguistics to other academic and professional fields, such as the emerging sub-discipline of Law and Corpus Linguistics, which seeks to understand legal texts using corpus data and tools. The DBLP Discovery Dataset concentrates on computer science, containing relevant computer science publications with sentient metadata such as author affiliations, citations, or study fields. A more focused dataset was introduced by NLP Scholar, a combination of papers of the ACL Anthology and Google Scholar metadata. Corpora can also aid in translation efforts or in teaching foreign languages. == Methods == Corpus linguistics has generated a number of research methods, which attempt to trace a path from data to theory. Wallis and Nelson (2001) first introduced what they called the 3A perspective: Annotation, Abstraction and Analysis. Annotation consists of the application of a scheme to texts. Annotations may include structural markup, part-of-speech tagging, parsing, and numerous other representations. Abstraction consists of the translation (mapping) of terms in the scheme to terms in a theoretically motivated model or dataset. Abstraction typically includes linguist-directed search but may include e.g., rule-learning for parsers. Analysis consists of statistically probing, manipulating and generalising from the dataset. Analysis might include statistical evaluations, optimisation of rule-bases or knowledge discovery methods. Most lexical corpora today are part-of-speech-tagged (POS-tagged). However even corpus linguists who work with 'unannotated plain text' inevitably apply some method to isolate salient terms. In such situations annotation and abstraction are combined in a lexical search. The advantage of publishing an annotated corpus is that other users can then perform experiments on the corpus (through corpus managers). Linguists with other interests and differing perspectives than the originators' can exploit this work. By sharing data
Plum Voice
The Plum Group, Inc. (DBA Plum Voice) is a company. Plum is headquartered in New York City with offices in Boston and Denver. == History == Plum Voice, founded in 2000 as The Plum Group, Inc., was incorporated to create technologies for personalized audio communication. By 2001, Plum had commercialized the open-standard Plum VoiceXML IVR platform which facilitated the creation of dynamic telecom applications. 2001 - Commercial launch of Plum VoiceXML IVR platform for customer-premises deployment 2002 - Launch of Plum Voice Hosting Centers for 24x7x365 managed IVR hosting 2004 - Plum Voice application suite receives a "Product of the Year" award from Customer Interactions magazine 2008 - Plum Survey builder launched, a do-it-yourself IVR survey tool. 2010 - Plum launched QuickFuse, a web-based rapid development platform used to create voice applications. 2013 - Plum launched VoiceTrends, an analytics and reporting toolkit designed specifically for voice applications. Plum achieves PCI-DSS Level 1. 2015 - Plum launched Plum Insight, a multi-channel (voice, web, mobile) survey platform. Plum achieves HIPAA compliance. 2016 - Plum launched a new version of QuickFuse called Fuse+. 2020 - Plum sunsets QuickFuse, rebrands Fuse+ as Plum Fuse.
Software intelligence
Software intelligence is insight into the inner workings and structural condition of software assets produced by software designed to analyze database structure, software framework and source code to better understand and control complex software systems in information technology environments. Similarly to business intelligence (BI), software intelligence is produced by a set of software tools and techniques for the mining of data and the software's inner-structure. Results are automatically produced and feed a knowledge base containing technical documentation and blueprints of the innerworking of applications, and make it available to all to be used by business and software stakeholders to make informed decisions, measure the efficiency of software development organizations, communicate about the software health, prevent software catastrophes. == History == Software intelligence has been used by Kirk Paul Lafler, an American engineer, entrepreneur, and consultant, and founder of Software Intelligence Corporation in 1979. At that time, it was mainly related to SAS activities, in which he has been an expert since 1979. In the early 1980s, Victor R. Basili participated in different papers detailing a methodology for collecting valid software engineering data relating to software engineering, evaluation of software development, and variations. In 2004, different software vendors in software analysis started using the terms as part of their product naming and marketing strategy. Then in 2010, Ahmed E. Hassan and Tao Xie defined software intelligence as a "practice offering software practitioners up-to-date and pertinent information to support their daily decision-making processes and Software Intelligence should support decision-making processes throughout the lifetime of a software system". They go on by defining software intelligence as a "strong impact on modern software practice" for the upcoming decades. == Capabilities == Because of the complexity and wide range of components and subjects implied in software, software intelligence is derived from different aspects of software: Software composition is the construction of software application components. Components result from software coding, as well as the integration of the source code from external components: Open source, 3rd party components, or frameworks. Other components can be integrated using application programming interface call to libraries or services. Software architecture refers to the structure and organization of elements of a system, relations, and properties among them. Software flaws designate problems that can cause security, stability, resiliency, and unexpected results. There is no standard definition of software flaws but the most accepted is from The MITRE Corporation where common flaws are cataloged as Common Weakness Enumeration. Software grades assess attributes of the software. Historically, the classification and terminology of attributes have been derived from the ISO 9126-3 and the subsequent ISO 25000:2005 quality model. Software economics refers to the resource evaluation of software in the past, present, or future to make decisions and to govern. == Components == The capabilities of software intelligence platforms include an increasing number of components: Code analyzer to serve as an information basis for other software intelligence components identifying objects created by the programming language, external objects from Open source, third parties objects, frameworks, API, or services Graphical visualization and blueprinting of the inner structure of the software product or application considered including dependencies, from data acquisition (automated and real-time data capture, end-user entries) up to data storage, the different layers within the software, and the coupling between all elements. Navigation capabilities within components and impact analysis features List of flaws, architectural and coding violations, against standardized best practices, cloud blocker preventing migration to a Cloud environment, and rogue data-call entailing the security and integrity of software Grades or scores of the structural and software quality aligned with industry-standard like OMG, CISQ or SEI assessing the reliability, security, efficiency, maintainability, and scalability to cloud or other systems. Metrics quantifying and estimating software economics including work effort, sizing, and technical debt Industry references and benchmarking allowing comparisons between outputs of analysis and industry standards == User aspect == Some considerations must be made in order to successfully integrate the usage of software Intelligence systems in a company. Ultimately the software intelligence system must be accepted and utilized by the users in order for it to add value to the organization. If the system does not add value to the users' mission, they simply don't use it as stated by M. Storey in 2003. At the code level and system representation, software intelligence systems must provide a different level of abstractions: an abstract view for designing, explaining and documenting and a detailed view for understanding and analyzing the software system. At the governance level, the user acceptance for software intelligence covers different areas related to the inner functioning of the system as well as the output of the system. It encompasses these requirements: Comprehensive: missing information may lead to a wrong or inappropriate decision, as well as it is a factor influencing the user acceptance of a system. Accurate: accuracy depends on how the data is collected to ensure fair and indisputable opinion and judgment. Precise: precision is usually judged by comparing several measurements from the same or different sources. Scalable: lack of scalability in the software industry is a critical factor leading to failure. Credible: outputs must be trusted and believed. Deploy-able and usable. == Applications == Software intelligence has many applications in all businesses relating to the software environment, whether it is software for professionals, individuals, or embedded software. Depending on the association and the usage of the components, applications will relate to: Change and modernization: uniform documentation and blueprinting on all inner components, external code integrated, or call to internal or external components of the software Resiliency and security: measuring against industry standards to diagnose structural flaws in an IT environment. Compliance validation regarding security, specific regulations or technical matters. Decisions making and governance: Providing analytics about the software itself or stakeholders involved in the development of the software, e.g. productivity measurement to inform business and IT leaders about progress towards business goals. Assessment and Benchmarking to help business and IT leaders to make informed, fact-based decision about software. == Marketplace == Software intelligence is a high-level discipline and has been gradually growing covering the applications listed above. There are several markets driving the need for it: Application Portfolio Analysis (APA) aiming at improving the enterprise performance. Software Assessment for producing the software KPI and improving quality and productivity. Software security and resiliency measures and validation. Software evolution or legacy modernization, for which blueprinting the software systems are needed nor tools improving and facilitating modifications.
Virtual data room
A virtual data room (sometimes called a VDR or Deal Room) is an online repository of information that is used for the storing and distribution of documents. In many cases, a virtual data room is used to facilitate the due diligence process during an M&A transaction, loan syndication, or private equity and venture capital transactions. This due diligence process has traditionally used a physical data room to accomplish the disclosure of documents. For reasons of cost, efficiency and security, virtual data rooms have widely replaced the more traditional physical data room. A virtual data room is an extranet to which the bidders and their advisers are given access via the internet. An extranet is essentially a website with limited controlled access, using a secure log-on supplied by the vendor, which can be disabled at any time, by the vendor, if a bidder withdraws. Much of the information released is confidential and restrictions are applied to the viewer's ability to release this to third parties (by means of forwarding, copying or printing). This can be effectively applied to protect the data using digital rights management. The virtual data room provides access to secure documents for authorized users through a dedicated web site, or through secure agent applications. In the process of mergers and acquisitions the data room is set up as part of the central repository of data relating to companies or divisions being acquired or sold. The data room enables the interested parties to view information relating to the business in a controlled environment where confidentiality can be preserved. Conventionally this was achieved by establishing a supervised, physical data room in secure premises with controlled access. In most cases, with a physical data room, only one bidder team can access the room at a time. A virtual data room is designed to have the same advantages as a conventional data room (controlling access, viewing, copying and printing, etc.) with fewer disadvantages. Due to their increased efficiency, many businesses and industries have moved to using virtual data rooms instead of physical data rooms. In 2006, a spokesperson for a company which sets up virtual deal rooms was reported claiming that the process reduced the bidding process by about thirty days compared to physical data rooms. In the process of startup fundraising, a virtual data room is set up to be a central location for key data, documents, and financials. These are shared with venture capital and angel investors and allows them to streamline due diligence. == Application == Any business dealing with private data can apply VDRs when secure transaction processing is required. This includes financial institutions that need to negotiate confidential customer information without involving third parties. VDRs have traditionally been used for IPOs and real estate asset management. Technology companies may use them to exchange and review code or confidential data needed for operations. The same is true for clients, who entrust their valuable code only to the most qualified people in the organisation. The code is not something that can be printed out and brought in a folder. It resides on a computer and must be used together. VDR can find application in any business that manages data in the form of documents, especially law firms, financial advisers or the B2B sector. The latter work with documents that must always be handled and controlled confidentially, and it is difficult to store them securely when they are on a server that other people can access. In addition, in B2B, it is important to close the deal as quickly as possible: the average sales cycle is one to three months. VDR can be compared to a locked filing cabinet where all those folders and documents are kept. It automates the mathematics of pricing to prevent revenue leakage, and initially integrates CRM to ensure accurate synchronisation of all account data, which is important for B2B in particular and sales in general. While virtual data rooms offer many advantages, they are not suitable for every industry. For example, some governments may decide to continue using physical data rooms for highly confidential information sharing. The damage from potential cyberattacks and data breaches exceeds the benefits offered by virtual data rooms. In such cases, the use of VDRs is not considered. Data breaches have particularly affected the US healthcare system from March 2021 to March 2022 - according to IBM Security the cost of the breach was a record high of $10.1 million.
Pol.is
Polis (or Pol.is) is wiki survey software designed for large group collaborations. As a civic technology, Polis allows people to share their opinions and ideas, and its algorithm is intended to elevate ideas that can facilitate better decision-making, especially when there are lots of participants. Polis has been credited for assisting the passage of legislation in Taiwan. Pol.is has been used by governments in the United States, Canada, Singapore, Philippines, Finland, Spain and elsewhere. == History == Pol.is was founded by Colin Megill, Christopher Small, and Michael Bjorkegren after the Occupy Wall Street and Arab Spring movements. In Taiwan, pol.is has been "one of the key parts" of vTaiwan's suite of open-source tools for its citizen engagement efforts arising out of the Sunflower Student Movement. vTaiwan claims that of the 26 national issues related to technology discussed on the platform, 80% led to government action. Pol.is is also utilized by "Join," a national platform for online deliberation run by the Taiwanese government. In 2022, Wired reported that Polis was an influence on the Community Notes project at Twitter. In 2023, Megill advised OpenAI on how to facilitate deliberation at scale in a way that was more efficient than Polis, which still required significant human labor and analysis at the time. He helped to award $1 million in grants to teams working on solving the problem of deliberation at scale. In 2023, Anthropic was also exploring steering model behavior using Polis. In 2025, it helped the county that includes Bowling Green, Kentucky make a 25 year plan by facilitating the collection and review of ideas from thousands of residents, representing 10% of the county. 2,370 of 3,940 unique ideas were agreed-upon by over 80% of survey respondents. Ideas were screened by volunteers if they were redundant to an existing idea, off-topic or obscene. == How it works == Pol.is participants are anonymous and cannot reply directly to others posts, in an effort to avoid personal attacks for users. Its algorithms are designed not for engagement and scrolling, but to find areas of agreement to better understand the nuances of a wide range of opinions. Participants are prompted for ideas and vote on other participants' ideas. == Reception == Andrew Leonard, The Financial Times, and VentureBeat describe Pol.is as a possible antidote to the divisiveness of traditional internet discourse by gamifying consensus. Audrey Tang agreed saying, "Polis is quite well known in that it's a kind of social media that instead of polarizing people to drive so called engagement or addiction or attention, it automatically drives bridge making narratives and statements. So only the ideas that speak to both sides or to multiple sides will gain prominence in Polis." Niall Ferguson argues that the approach to utilize tools like Pol.is and Join in Taiwan empowers ordinary people instead of the elite and protects individual freedoms, providing a contrast to the AI-enhanced panopticon model seen in China. Carl Miller praised the technology as having "gamified finding consensus." Darshana Narayanan, in an op-ed in the Economist, argues that open-source machine-learning-based tools like Polis can help to bypass the influence of special interests or experts. Jamie Susskind cited polis and vTaiwan as a model for democracies, particularly around digital policy issues.
Query understanding
Query understanding is the process of inferring the intent of a search engine user by extracting semantic meaning from the searcher’s keywords. Query understanding methods generally take place before the search engine retrieves and ranks results. It is related to natural language processing but specifically focused on the understanding of search queries. == Methods == === Stemming and lemmatization === Many languages inflect words to reflect their role in the utterance they appear in. The variation between various forms of a word is likely to be of little importance for the relatively coarse-grained model of meaning involved in a retrieval system, and for this reason the task of conflating the various forms of a word is a potentially useful technique to increase recall of a retrieval system. Stemming algorithms, also known as stemmers, typically use a collection of simple rules to remove suffixes intended to model the language’s inflection rules. For some languages, there are simple lemmatisation methods to reduce a word in query to its lemma or root form or its stem; for others, this operation involves non-trivial string processing and may require recognizing the word's part of speech or referencing a lexical database. The effectiveness of stemming and lemmatization varies across languages. === Query Segmentation === Query segmentation is a key component of query understanding, aiming to divide a query into meaningful segments. Traditional approaches, such as the bag-of-words model, treat individual words as independent units, which can limit interpretative accuracy. For languages like Chinese, where words are not separated by spaces, segmentation is essential, as individual characters often lack standalone meaning. Even in English, the BOW model may not capture the full meaning, as certain phrases—such as "New York"—carry significance as a whole rather than as isolated terms. By identifying phrases or entities within queries, query segmentation enhances interpretation, enabling search engines to apply proximity and ordering constraints, ultimately improving search accuracy and user satisfaction. === Entity recognition === Entity recognition is the process of locating and classifying entities within a text string. Named-entity recognition specifically focuses on named entities, such as names of people, places, and organizations. In addition, entity recognition includes identifying concepts in queries that may be represented by multi-word phrases. Entity recognition systems typically use grammar-based linguistic techniques or statistical machine learning models. === Query rewriting === Query rewriting is the process of automatically reformulating a search query to more accurately capture its intent. Query expansion adds additional query terms, such as synonyms, in order to retrieve more documents and thereby increase recall. Query relaxation removes query terms to reduce the requirements for a document to match the query, thereby also increasing recall. Other forms of query rewriting, such as automatically converting consecutive query terms into phrases and restricting query terms to specific fields, aim to increase precision. === Spelling Correction === Automatic spelling correction is a critical feature of modern search engines, designed to address common spelling errors in user queries. Such errors are especially frequent as users often search for unfamiliar topics. By correcting misspelled queries, search engines enhance their understanding of user intent, thereby improving the relevance and quality of search results and overall user experience.
Information behavior
Information behavior is a field of information science research that seeks to understand the way people search for and use information in various contexts. It can include information seeking and information retrieval, but it also aims to understand why people seek information and how they use it. The term 'information behavior' was coined by Thomas D. Wilson in 1982 and sparked controversy upon its introduction. The term has now been adopted and Wilson's model of information behavior is widely cited in information behavior literature. In 2000, Wilson defined information behavior as "the totality of human behavior in relation to sources and channels of information". A variety of theories of information behavior seek to understand the processes that surround information seeking. An analysis of the most cited publications on information behavior during the early 21st century shows its theoretical nature. Information behavior research can employ various research methodologies grounded in broader research paradigms from psychology, sociology and education. In 2003, a framework for information-seeking studies was introduced that aims to guide the production of clear, structured descriptions of research objects and positions information-seeking as a concept within information behavior. == Concepts of information behavior == === Information need === Information need is a concept introduced by Wilson. Understanding the information need of an individual involved three elements: Why the individual decides to look for information, What purpose the information they find will serve, and How the information is used once it is retrieved === Information-seeking behavior === Information-seeking behavior is a more specific concept of information behavior. It specifically focuses on searching, finding, and retrieving information. Information-seeking behavior research can focus on improving information systems or, if it includes information need, can also focus on why the user behaves the way they do. A review study on information search behavior of users highlighted that behavioral factors, personal factors, product/service factors and situational factors affect information search behavior. Information-seeking behavior can be more or less explicit on the part of users: users might seek to solve some task or to establish some piece of knowledge which can be found in the data in question, or alternatively the search process itself is part of the objective of the user, in use cases for exploring visual content or for familiarising oneself with the content of an information service. In the general case, information-seeking needs to be understood and analysed as a session rather than as a one-off transaction with a search engine, and in a broader context which includes user high-level intentions in addition to the immediate information need. === Information use === An information need is the recognition that a gap exists in one’s knowledge, prompting a desire to seek information to fill that gap. It often arises when a person encounters a problem or question they cannot resolve with their current understanding. === Information poverty and barriers === Introduced by Elfreda Chatman in 1987, information poverty is informed by the understanding that information is not equally accessible to all people. Information poverty does not describe a lack of information, but rather a worldview in which one's own experiences inside their own small world may create a distrust in the information provided by those outside their own lived experiences. == Metatheories == In Library and Information Science (LIS), a metatheory is described "a set of assumptions that orient and direct theorizing about a given phenomenon". Library and information science researchers have adopted a number of different metatheories in their research. A common concern among LIS researchers, and a prominent discussion in the field, is the broad spectrum of theories that inform the study of information behavior, information users, or information use. This variation has been noted as a cause of concern because it makes individual studies difficult to compare or synthesize if they are not guided by the same theory. This sentiment has been expressed in studies of information behavior literature from the early 1980s and more recent literature reviews have declared it necessary to refine their reviews to specific contexts or situations due to the sheer breadth of information behavior research available. Below are descriptions of some, but not all, metatheories that have guided LIS research. === Cognitivist approach === A cognitive approach to understanding information behavior is grounded in psychology. It holds the assumption that a person's thinking influences how they seek, retrieve, and use information. Researchers that approach information behavior with the assumption that it is influenced by cognition, seek to understand what someone is thinking while they engage in information behavior and how those thoughts influence their behavior. Wilson's attempt to understand information-seeking behavior by defining information need includes a cognitive approach. Wilson theorizes that information behavior is influenced by the cognitive need of an individual. By understanding the cognitive information need of an individual, we may gain insight into their information behavior. Nigel Ford takes a cognitive approach to information-seeking, focusing on the intellectual processes of information-seeking. In 2004, Ford proposed an information-seeking model using a cognitive approach that focuses on how to improve information retrieval systems and serves to establish information-seeking and information behavior as concepts in and of themselves, rather than synonymous terms. === Constructionist approach === The constructionist approach to information behavior has roots in the humanities and social sciences. It relies on social constructionism, which assumes that a person's information behavior is influenced by their experiences in society. In order to understand information behavior, constructionist researchers must first understand the social discourse that surrounds the behavior. The most popular thinker referenced in constructionist information behavior research is Michel Foucault, who famously rejected the concept of a universal human nature. The constructionist approach to information behavior research creates space for contextualizing the behavior based on the social experiences of the individual. One study that approaches information behavior research through the social constructionist approach is a study of the information behavior of a public library knitting group. The authors use a collectivist theory to frame their research, which denies the universality of information behavior and focuses on "understanding the ways that discourse communities collectively construct information needs, seeking, sources, and uses". === Constructivist approach === The constructivist approach is born out of education and sociology in which, "individuals are seen as actively constructing an understanding of their worlds, heavily influenced by the social world(s) in which they are operating". Constructivist approaches to information behavior research generally treat the individual's reality as constructed within their own mind rather than built by the society in which they live. The constructivist metatheory makes space for the influence of society and culture with social constructivism, "which argues that, while the mind constructs reality in its relationship to the world, this mental process is significantly informed by influences received from societal conventions, history and interaction with significant others". == Theories == A common concern among LIS researchers, and a prominent discussion in the field, is the broad spectrum of theories that inform LIS research. This variation has been noted as a cause of concern because it makes individual studies difficult to compare if they are not guided by the same theory. Recent studies have shown that the impact of these theories and theoretical models is very limited. LIS researchers have applied concepts and theories from many disciplines, including sociology, psychology, communication, organizational behavior, and computer science. === Wilson's theory of information behavior (1981) === The term was coined by Thomas D. Wilson in his 1981 paper, on the grounds that the current term, 'information needs' was unhelpful since 'need' could not be directly observed, while how people behaved in seeking information could be observed and investigated. However, there is increasing work in the information-searching field that is relating behaviors to underlying needs. In 2000, Wilson described information behavior as the totality of human behavior in relation to sources and channels of information, including both active and passive information-seeking, and information use. He described info