MX1 was a global media services provider founded in July 2016 from a merger between digital media services companies, RR Media and SES Platform Services, and a wholly owned subsidiary of global satellite owner and operator, SES. In September 2019, MX1 was merged into the SES Video division and the MX1 brand dropped. Broadcast and streamed content management, playout, distribution, and monetisation services from both MX1 and SES Video are now provided under the SES name. Before merger with SES, MX1 claimed to manage more than 5 million media assets and every day to distribute more than 3,600 TV channels, manage the playout of over 525 channels, distribute content to more than 120 subscription VOD platforms, and deliver over 8,400 hours of online video streaming and more than 620 hours of premium sports and live events. == Services == MX1 video and media services are provided through a single hybrid, cloud and on-premises solution, called MX1 360, which enables video and media solutions including content and metadata management, archiving, localisation solutions, channel playout, VOD, online video (OTT) and content distribution. Services provided by MX1 include: === Content aggregation === Acquisition of content via satellite, fibre or IP with satellite downlinking services (for encryption, re-encryption and re-muxing into different platforms), fibre reception from any location, and IP reception via the public Internet. Live sports, news and entertainment production (including in-studio, outside broadcasting, and SNG) with mobile live streaming and video contribution. === Content management === Digital mastering including scanning, conversion, restoration, quality control and localisation/versioning. Content archiving including secure, cloud and on-premises digital storage, and disaster recovery services. Metadata packaging and platform validation to enhance content discovery, searchability and cataloguing. Playout preparation and delivery to any format. === Channel origination and playout === Managed TV channel origination in SD, HD and UHD including 3D graphics, and video and audio effects, using cloud-based solution accessible from any location, with live content insertion and operation, and 24/7 monitoring. === Online video/VOD services === Content preparation and management for online video, VOD, live streaming services and Online video platforms using an ultra-high capacity content delivery network, including subscriber management, apps, DRM, social media, advertising tools, monetisation tools, metadata management, and analytics. === Content delivery === Delivery in all video formats over hybrid distribution network of satellite (using over 150 platforms), fibre (60 digital media hubs worldwide) and the Internet with complete downlink/uplink turnaround services and OTT content delivery. == Locations == MX1 has 16 offices worldwide, the most recent opened in March 2017 in Seoul, South Korea, as well as media centres in UK (London), US (Hawley, PA), Israel (Emeq Ha'Ela), Romania (Bucharest) and at the headquarters in Unterföhring near Munich, Germany. In the early part of 2017, significant upgrades were made to MX1's US media centre in Hawley, Pennsylvania, including expanding its capabilities for US based and global content aggregation, management and delivery to support US broadcasters and content providers. == History == RRsat was founded in Israel by David Rivel, an electronics, computers and communications engineer in 1981 as a communications provider, and in 2014 changed its name to RR Media to reflect its expanding global service offering. In 2015, RR Media acquired Eastern Space Systems (ESS), a Romanian provider of content management and content distribution services and satellite transmission services provider, SatLink Communications. Digital Playout Centre GmbH (DPC) was founded in 1996 by German media company, Kirch to provide playout, multiplexing, satellite uplinks and other broadcast services to Kirch's Premiere pay-TV platform (now Sky Deutschland) and other private and public German broadcasters. In 2005, SES Astra (a subsidiary of SES Global, now SES) bought 100% of DPC from Premiere and the company renamed ASTRA Platform Services GmbH (APS). In 2012, to reflect the company's expanding worldwide reach, the name was changed to SES Platform Services. In February 2016, it was announced that SES Platform Services had agreed, subject to regulatory approvals, to purchase RR Media. The acquisition was completed in July 2016, with the merged company renamed MX1 and headed by Avi Cohen, the former CEO of RR Media. In October 2017, Cohen was replaced as CEO by Wilfred Urner, the former CEO of SES Platform Services, CEO of SES subsidiary, HD+ and Head of Media Platforms and Product Development, SES Video.
Eat App
Eat App is a global restaurant technology company that provides a cloud-based management platform for restaurants, hotels, and other venues. The platform enables venues to accept online reservations seamlessly, manage tables, and enhance customer relationship management (CRM). It utilizes AI to improve operational efficiency, provides marketing automation, and helps build a comprehensive guestbook. The company also offers a consumer app and website for discovering and booking restaurant tables online. According to the company, the system has seated over 100 million guests, and the number continues to grow. Eat was founded by Nezar Kadhem and David Feuillard in 2015 and has raised $13M to date from Silicon Valley's 500 startups, Middle East Venture Partners (MEVP), Derayah VC, amongst other business angels. The company is currently operational across the world, with offices in Dubai and the United States. == Product overview == === For restaurants === Eat App’s reservation system allows for a digital record of all reservations, all guests that have previously visited the restaurant, as well as analytics on the performance of the restaurant. The table management feature simplifies traditional restaurant operations by providing a live snapshot of current status, seating optimization, and shift management. The CRM and analytics suite gathers and monitors data to build a segmented guestbook for personalized marketing and provides dashboards for data-driven decision-making. Additionally, the review feature makes it easy for restaurants to automatically collect reviews from their guests. Additionally, Eat App includes a chit printer function that seamlessly prints reservation details at host stands and a review management feature that allows restaurants to manage online reviews directly within the platform. == History == In February 2015, Eat App raised $300k from Bahrain-based business angel group TENMOU. In June 2018, Eat raised $1.2 million from Dubai-based Middle East Venture Partners (MEVP). In February 2020, Eat App raised $5 million in a Series B funding round led by 500 Startups, Derayah Venture Fund, and MEVP, with participation from a few angel investors and family members. In February 2021, Eat App launched its technology with The Emaar Hospitality Group, implementing it across over 50 restaurants in Emaar properties and hotels. The cloud-based system runs natively on iPads in each restaurant, providing Emaar staff access to reservations and guest information, and integrates with the U by Emaar loyalty app to personalize service. On September 28, 2022, Eat App announced the closing of an $11 million Series B funding round. The investment was led by Middle East Venture Partners (MEVP), 500 Startups, Derayah Venture Capital, Dallah Albaraka, Ali Zaid Al Quraishi & Brothers Company, and Rasameel Investment Company, with participation from existing investors.
Hybrid argument (cryptography)
In cryptography, the hybrid argument is a proof technique used to show that two distributions are computationally indistinguishable. == History == Hybrid arguments had their origin in a papers by Andrew Yao in 1982 and Shafi Goldwasser and Silvio Micali in 1983. == Formal description == Formally, to show two distributions D1 and D2 are computationally indistinguishable, we can define a sequence of hybrid distributions D1 := H0, H1, ..., Ht =: D2 where t is polynomial in the security parameter n. Define the advantage of any probabilistic efficient (polynomial-bounded time) algorithm A as A d v H i , H i + 1 d i s t ( A ) := | Pr [ x ← $ H i : A ( x ) = 1 ] − Pr [ x ← $ H i + 1 : A ( x ) = 1 ] | , {\displaystyle {\mathsf {Adv}}_{H_{i},H_{i+1}}^{\mathsf {dist}}(\mathbf {A} ):=\left|\Pr[x{\stackrel {\$}{\gets }}H_{i}:\mathbf {A} (x)=1]-\Pr[x{\stackrel {\$}{\gets }}H_{i+1}:\mathbf {A} (x)=1]\right|,} where the dollar symbol ($) denotes that we sample an element from the distribution at random. By triangle inequality, it is clear that for any probabilistic polynomial time algorithm A, A d v D 1 , D 2 d i s t ( A ) ≤ ∑ i = 0 t − 1 A d v H i , H i + 1 d i s t ( A ) . {\displaystyle {\mathsf {Adv}}_{D_{1},D_{2}}^{\mathsf {dist}}(\mathbf {A} )\leq \sum _{i=0}^{t-1}{\mathsf {Adv}}_{H_{i},H_{i+1}}^{\mathsf {dist}}(\mathbf {A} ).} Thus there must exist some k s.t. 0 ≤ k < t(n) and A d v H k , H k + 1 d i s t ( A ) ≥ A d v D 1 , D 2 d i s t ( A ) / t ( n ) . {\displaystyle {\mathsf {Adv}}_{H_{k},H_{k+1}}^{\mathsf {dist}}(\mathbf {A} )\geq {\mathsf {Adv}}_{D_{1},D_{2}}^{\mathsf {dist}}(\mathbf {A} )/t(n).} Since t is polynomial-bounded, for any such algorithm A, if we can show that it has a fixed negligible advantage function ε(n) between distributions Hi and Hi+1 for every i, so in particular, ϵ ( n ) ≥ A d v H k , H k + 1 d i s t ( A ) ≥ A d v D 1 , D 2 d i s t ( A ) / t ( n ) , {\displaystyle \epsilon (n)\geq {\mathsf {Adv}}_{H_{k},H_{k+1}}^{\mathsf {dist}}(\mathbf {A} )\geq {\mathsf {Adv}}_{D_{1},D_{2}}^{\mathsf {dist}}(\mathbf {A} )/t(n),} then it immediately follows that its advantage to distinguish the distributions D1 = H0 and D2 = Ht must also be negligible. == Applications == The hybrid argument is extensively used in cryptography. Some simple proofs using hybrid arguments are: If one cannot efficiently predict the next bit of the output of some number generator, then this generator is a pseudorandom number generator (PRG). We can securely expand a PRG with 1-bit output into a PRG with n-bit output.
Cryptosystem
In cryptography, a cryptosystem is a suite of cryptographic algorithms needed to implement a particular security service, such as confidentiality (encryption). Typically, a cryptosystem consists of three algorithms: one for key generation, one for encryption, and one for decryption. The term cipher (sometimes cypher) is often used to refer to a pair of algorithms, one for encryption and one for decryption. Therefore, the term cryptosystem is most often used when the key generation algorithm is important. For this reason, the term cryptosystem is commonly used to refer to public key techniques; however both "cipher" and "cryptosystem" are used for symmetric key techniques. == Formal definition == Mathematically, a cryptosystem or encryption scheme can be defined as a tuple ( P , C , K , E , D ) {\displaystyle ({\mathcal {P}},{\mathcal {C}},{\mathcal {K}},{\mathcal {E}},{\mathcal {D}})} with the following properties. P {\displaystyle {\mathcal {P}}} is a set called the "plaintext space". Its elements are called plaintexts. C {\displaystyle {\mathcal {C}}} is a set called the "ciphertext space". Its elements are called ciphertexts. K {\displaystyle {\mathcal {K}}} is a set called the "key space". Its elements are called keys. E = { E k : k ∈ K } {\displaystyle {\mathcal {E}}=\{E_{k}:k\in {\mathcal {K}}\}} is a set of functions E k : P → C {\displaystyle E_{k}:{\mathcal {P}}\rightarrow {\mathcal {C}}} . Its elements are called "encryption functions". D = { D k : k ∈ K } {\displaystyle {\mathcal {D}}=\{D_{k}:k\in {\mathcal {K}}\}} is a set of functions D k : C → P {\displaystyle D_{k}:{\mathcal {C}}\rightarrow {\mathcal {P}}} . Its elements are called "decryption functions". For each e ∈ K {\displaystyle e\in {\mathcal {K}}} , there is d ∈ K {\displaystyle d\in {\mathcal {K}}} such that D d ( E e ( p ) ) = p {\displaystyle D_{d}(E_{e}(p))=p} for all p ∈ P {\displaystyle p\in {\mathcal {P}}} . Note; typically this definition is modified in order to distinguish an encryption scheme as being either a symmetric-key or public-key type of cryptosystem. == Examples == A classical example of a cryptosystem is the Caesar cipher. A more contemporary example is the RSA cryptosystem. Another example of a cryptosystem is the Advanced Encryption Standard (AES). AES is a widely used symmetric encryption algorithm that has become the standard for securing data in various applications. Paillier cryptosystem is another example used to preserve and maintain privacy and sensitive information. It is featured in electronic voting, electronic lotteries and electronic auctions.
Knapsack problem
The knapsack problem is the following problem in combinatorial optimization: Given a set of items, each with a weight and a value, determine which items to include in the collection so that the total weight is less than or equal to a given limit and the total value is as large as possible. It derives its name from the problem faced by someone who is constrained by a fixed-size knapsack and must fill it with the most valuable items. The problem often arises in resource allocation where the decision-makers have to choose from a set of non-divisible projects or tasks under a fixed budget or time constraint, respectively. The knapsack problem has been studied for more than a century, with early works dating back to 1897. The subset sum problem is a special case of the decision and 0-1 problems where for each kind of item, the weight equals the value: w i = v i {\displaystyle w_{i}=v_{i}} . In the field of cryptography, the term knapsack problem is often used to refer specifically to the subset sum problem. The subset sum problem is one of Karp's 21 NP-complete problems. == Applications == Knapsack problems appear in real-world decision-making processes in a wide variety of fields, such as finding the least wasteful way to cut raw materials, selection of investments and portfolios, selection of assets for asset-backed securitization, and generating keys for the Merkle–Hellman and other knapsack cryptosystems. One early application of knapsack algorithms was in the construction and scoring of tests in which the test-takers have a choice as to which questions they answer. For small examples, it is a fairly simple process to provide the test-takers with such a choice. For example, if an exam contains 12 questions each worth 10 points, the test-taker need only answer 10 questions to achieve a maximum possible score of 100 points. However, on tests with a heterogeneous distribution of point values, it is more difficult to provide choices. Feuerman and Weiss proposed a system in which students are given a heterogeneous test with a total of 125 possible points. The students are asked to answer all of the questions to the best of their abilities. Of the possible subsets of problems whose total point values add up to 100, a knapsack algorithm would determine which subset gives each student the highest possible score. A 1999 study of the Stony Brook University Algorithm Repository showed that, out of 75 algorithmic problems related to the field of combinatorial algorithms and algorithm engineering, the knapsack problem was the 19th most popular and the third most needed after suffix trees and the bin packing problem. == Definition == The most common problem being solved is the 0-1 knapsack problem, which restricts the number x i {\displaystyle x_{i}} of copies of each kind of item to zero or one. Given a set of n {\displaystyle n} items numbered from 1 up to n {\displaystyle n} , each with a weight w i {\displaystyle w_{i}} and a value v i {\displaystyle v_{i}} , along with a maximum weight capacity W {\displaystyle W} , maximize ∑ i = 1 n v i x i {\displaystyle \sum _{i=1}^{n}v_{i}x_{i}} subject to ∑ i = 1 n w i x i ≤ W {\displaystyle \sum _{i=1}^{n}w_{i}x_{i}\leq W} and x i ∈ { 0 , 1 } {\displaystyle x_{i}\in \{0,1\}} . Here x i {\displaystyle x_{i}} represents the number of instances of item i {\displaystyle i} to include in the knapsack. Informally, the problem is to maximize the sum of the values of the items in the knapsack so that the sum of the weights is less than or equal to the knapsack's capacity. The bounded knapsack problem (BKP) removes the restriction that there is only one of each item, but restricts the number x i {\displaystyle x_{i}} of copies of each kind of item to a maximum non-negative integer value c {\displaystyle c} : maximize ∑ i = 1 n v i x i {\displaystyle \sum _{i=1}^{n}v_{i}x_{i}} subject to ∑ i = 1 n w i x i ≤ W {\displaystyle \sum _{i=1}^{n}w_{i}x_{i}\leq W} and x i ∈ { 0 , 1 , 2 , … , c } . {\displaystyle x_{i}\in \{0,1,2,\dots ,c\}.} The unbounded knapsack problem (UKP) places no upper bound on the number of copies of each kind of item and can be formulated as above except that the only restriction on x i {\displaystyle x_{i}} is that it is a non-negative integer. maximize ∑ i = 1 n v i x i {\displaystyle \sum _{i=1}^{n}v_{i}x_{i}} subject to ∑ i = 1 n w i x i ≤ W {\displaystyle \sum _{i=1}^{n}w_{i}x_{i}\leq W} and x i ∈ N . {\displaystyle x_{i}\in \mathbb {N} .} One example of the unbounded knapsack problem is given using the figure shown at the beginning of this article and the text "if any number of each book is available" in the caption of that figure. == Computational complexity == The knapsack problem is interesting from the perspective of computer science for many reasons: The decision problem form of the knapsack problem (Can a value of at least V be achieved without exceeding the weight W?) is NP-complete, thus there is no known algorithm that is both correct and fast (polynomial-time) in all cases. There is no known polynomial algorithm which can tell, given a solution, whether it is optimal (which would mean that there is no solution with a larger V). This problem is co-NP-complete. There is a pseudo-polynomial time algorithm using dynamic programming. There is a fully polynomial-time approximation scheme, which uses the pseudo-polynomial time algorithm as a subroutine, described below. Many cases that arise in practice, and "random instances" from some distributions, can nonetheless be solved exactly. There is a link between the "decision" and "optimization" problems in that if there exists a polynomial algorithm that solves the "decision" problem, then one can find the maximum value for the optimization problem in polynomial time by applying this algorithm iteratively while increasing the value of k. On the other hand, if an algorithm finds the optimal value of the optimization problem in polynomial time, then the decision problem can be solved in polynomial time by comparing the value of the solution output by this algorithm with the value of k. Thus, both versions of the problem are of similar difficulty. One theme in research literature is to identify what the "hard" instances of the knapsack problem look like, or viewed another way, to identify what properties of instances in practice might make them more amenable than their worst-case NP-complete behaviour suggests. The goal in finding these "hard" instances is for their use in public-key cryptography systems, such as the Merkle–Hellman knapsack cryptosystem. More generally, better understanding of the structure of the space of instances of an optimization problem helps to advance the study of the particular problem and can improve algorithm selection. Furthermore, notable is the fact that the hardness of the knapsack problem depends on the form of the input. If the weights and profits are given as integers, it is weakly NP-complete, while it is strongly NP-complete if the weights and profits are given as rational numbers. However, in the case of rational weights and profits it still admits a fully polynomial-time approximation scheme. === Unit-cost models === The NP-hardness of the Knapsack problem relates to computational models in which the size of integers matters (such as the Turing machine). In contrast, decision trees count each decision as a single step. Dobkin and Lipton show an 1 2 n 2 {\displaystyle {1 \over 2}n^{2}} lower bound on linear decision trees for the knapsack problem, that is, trees where decision nodes test the sign of affine functions. This was generalized to algebraic decision trees by Steele and Yao. If the elements in the problem are real numbers or rationals, the decision-tree lower bound extends to the real random-access machine model with an instruction set that includes addition, subtraction and multiplication of real numbers, as well as comparison and either division or remaindering ("floor"). This model covers more algorithms than the algebraic decision-tree model, as it encompasses algorithms that use indexing into tables. However, in this model all program steps are counted, not just decisions. An upper bound for a decision-tree model was given by Meyer auf der Heide who showed that for every n there exists an O(n4)-deep linear decision tree that solves the subset-sum problem with n items. Note that this does not imply any upper bound for an algorithm that should solve the problem for any given n. == Solving == Several algorithms are available to solve knapsack problems, based on the dynamic programming approach, the branch and bound approach or hybridizations of both approaches. === Dynamic programming in-advance algorithm === The unbounded knapsack problem (UKP) places no restriction on the number of copies of each kind of item. Besides, here we assume that x i > 0 {\displaystyle x_{i}>0} m [ w ′ ] = max ( ∑ i = 1 n v i x i ) {\displaystyle m[w']=\max \left(\sum _{i=1}^{n}v_{i}x_{i}\right)} subject to ∑
Stanza Living
Stanza Living is the common brand name for Dtwelve Spaces Private Limited. It provides fully-managed shared living accommodations to students and young professionals. Founded by Anindya Dutta and Sandeep Dalmia, the company is present across 23 cities including Delhi, NCR, Bangalore, Visakhapatnam, Hyderabad, Chennai, Coimbatore, Indore, Pune, Baroda, Vijayawada, and Dehradun, Kota in India, with a capacity of 70,000 beds. Stanza Living is a technology-enabled housing concept which provides fully-furnished residences with amenities like meals, internet, laundry services, housekeeping, security and community engagement programmes. The company has an asset-light business model under which it engages in long-term lease agreements with property owners/developers, who convert their assets into shared living residences as per company guidelines. These assets are subsequently operated by Stanza Living. == Industry background == A report by Cushman & Wakefield (C&W) titled 'Exploring the Student Housing Universe in India City Insights', estimates that there were over 9.08 million migrant student enrolments in India's higher educational institutions (HEIs) for the year 2018-19 who need quality accommodation facilities. According to the report, Delhi-NCR, Mumbai, and Pune are the three biggest markets for student housing in the country, and these cities require an additional 4.75 lakh beds from organized co-living operators to meet the current demand. == History == Stanza Living provides tech-enabled, fully managed community living facilities for students and working professionals. The company was launched as a student housing business in Delhi NCR with a capacity of 100 beds, and grew to 14 cities by 2019. By early 2020, the company began catering to working professionals as well. The company has a combined inventory of 70,000 beds under management for both students and working professionals. Stanza Living is currently valued at $300 million. It has raised a capital of about $70 million from leading global investors like Falcon Edge Capital, Sequoia Capital, Matrix Partners and Accel Partners. November 2017 – Seed funding, September 2018 – Series A, March 2019 – Debt financing, July 2019 – Series C round, December 2019 - Debt financing. The company has invested in building technology products for business efficiency and consumer experience, like the Stanza Resident App and Stanza Real Estate App. Stanza Living has close to 1,500 employees across India. It is recognized among Top Real Estate Tech Startups of 2020 across the globe by research and analysis company Tracxn. The company has been shortlisted among Top 25 Start-ups of India in 2019 by LinkedIn == Founders == Stanza Living was co-founded by Anindya Dutta and Sandeep Dalmia. Sandeep Dalmia is an alumnus of Delhi College of Engineering and IIM Ahmedabad. Prior to Stanza, he was a Principal at Boston Consulting Group, working across India, US and South East Asia markets. Anindya Dutta was previously a Real Estate investor with Oaktree Capital and prior to that, he worked at Goldman Sachs in London. He is an alumnus of IIT Kharagpur and IIM Ahmedabad.
Intranet
An intranet is a computer network for sharing information, easier communication, collaboration tools, operational systems, and other computing services within an organization, usually to the exclusion of access by outsiders. The term is used in contrast to public networks, such as the Internet, but uses the same technology based on the Internet protocol suite. An organization-wide intranet can constitute a focal point of internal communication and collaboration, and provide a single starting point to access internal and external resources. In its simplest form, an intranet is established with the technologies for local area networks (LANs) and wide area networks (WANs). Many modern intranets have search engines, user profiles, blogs, mobile apps with notifications, and events planning within their infrastructure. An intranet is sometimes contrasted to an extranet. While an intranet is generally restricted to employees of the organization, extranets may also be accessed by customers, suppliers, or other approved parties. Extranets extend a private network onto the Internet with special provisions for authentication, authorization and accounting (AAA protocol). == Uses == Intranets are increasingly being used to deliver tools, such as for collaboration (to facilitate working in groups and teleconferencing) or corporate directories, sales and customer relationship management, or project management. Intranets are also used as corporate culture-change platforms. For example, a large number of employees using an intranet forum application to host a discussion about key issues could come up with new ideas related to management, productivity, quality, and other corporate issues. In large intranets, website traffic is often similar to public website traffic and can be better understood by using web metrics software to track overall activity. User surveys also improve intranet website effectiveness. Larger businesses allow users within their intranet to access public internet through firewall servers. They have the ability to screen incoming and outgoing messages, keeping security intact. When part of an intranet is made accessible to customers and others outside the business, it becomes part of an extranet. Businesses can send private messages through the public network using special encryption/decryption and other security safeguards to connect one part of their intranet to another. Intranet user-experience, editorial, and technology teams work together to produce in-house sites. Most commonly, intranets are managed by the communications, HR or CIO departments of large organizations, or some combination of these. Because of the scope and variety of content and the number of system interfaces, the intranets of many organizations are much more complex than their respective public websites. Intranets and the use of intranets are growing rapidly. According to the Intranet Design Annual 2007 from Nielsen Norman Group, the number of pages on participants' intranets averaged 200,000 over the years 2001 to 2003 and has grown to an average of 6 million pages over 2005–2007. == Benefits == Intranets can help users locate and view information faster and use applications relevant to their roles and responsibilities. With a web browser interface, users can access data held in any database the organization wants to make available at any time and — subject to security provisions — from anywhere within company workstations, increasing employees' ability to perform their jobs faster, more accurately, and with confidence that they have the right information. It also helps improve services provided to users. Using hypermedia and Web technology, Web publishing allows for the maintenance of and easy access to cumbersome corporate knowledge, such as employee manuals, benefits documents, company policies, business standards, news feeds, and even training, all of which can be accessed throughout a company using common Internet standards (Acrobat files, Flash files, CGI applications). Because each business unit can update the online copy of a document, the most recent version is usually available to employees using the intranet. Intranets are also used as a platform for developing and deploying applications to support business operations and decisions across the internetworked enterprise. Information is easily accessible to all authorised users, enabling collaboration. Being able to communicate in real-time through integrated third-party tools, such as an instant messenger, promotes the sharing of ideas and removes blockages to communication to help boost a business's productivity. Intranets can serve as powerful tools for communicating (such as through chat, email and/or blogs) within a given organization about vertically strategic initiatives that have a global reach throughout said organization. The type of information that can easily be conveyed is the purpose of the initiative and what it is aiming to achieve, who is driving it, results achieved to date, and whom to speak to for more information. By providing this information on the intranet, staff can keep up-to-date with the strategic focus of their organization. For example, when Nestlé had a number of food processing plants in Scandinavia, their central support system had to deal with a number of queries every day. When Nestlé decided to invest in an intranet, they quickly realized the savings. Gerry McGovern says that the savings from the reduction in query calls was substantially greater than the investment in the intranet. Users can view information and data via a web browser rather than maintaining physical documents such as procedure manuals, internal phone list and requisition forms. This can potentially save the business money on printing, duplicating documents, and the environment, as well as document maintenance overhead. For example, the HRM company PeopleSoft "derived significant cost savings by shifting HR processes to the intranet". McGovern goes on to say the manual cost of enrolling in benefits was found to be US$109.48 per enrollment. "Shifting this process to the intranet reduced the cost per enrollment to $21.79; a saving of 80 percent". Another company that saved money on expense reports was Cisco. "In 1996, Cisco processed 54,000 reports and the amount of dollars processed was USD19 million". Many companies dictate computer specifications which, in turn, may allow Intranet developers to write applications that only have to work on one browser such that there are no cross-browser compatibility issues. Being able to specifically address one's "viewer" is a great advantage. Since intranets are user-specific (requiring database/network authentication prior to access), users know exactly who they are interfacing with and can personalize their intranet based on role (job title, department) or individual ("Congratulations Jane, on your 3rd year with our company!"). Since "involvement in decision making" is one of the main drivers of employee engagement, offering tools (like forums or surveys) that foster peer-to-peer collaboration and employee participation can make employees feel more valued and involved. == Planning and creation == Most organizations devote considerable resources into the planning and implementation of their intranet as it is of strategic importance to the organization's success. Some of the planning would include topics such as determining the purpose and goals of the intranet, identifying persons or departments responsible for implementation and management and devising functional plans, page layouts and designs. The appropriate staff would also ensure that implementation schedules and phase-out of existing systems were organized, while defining and implementing security of the intranet and ensuring it lies within legal boundaries and other constraints. In order to produce a high-value end product, systems planners should determine the level of interactivity (e.g. wikis, on-line forms) desired. Planners may also consider whether the input of new data and updating of existing data is to be centrally controlled or devolve. These decisions sit alongside to the hardware and software considerations (like content management systems), participation issues (like good taste, harassment, confidentiality), and features to be supported. Intranets are often static sites; they are a shared drive, serving up centrally stored documents alongside internal articles or communications (often one-way communication). By leveraging firms which specialise in 'social' intranets, organisations are beginning to think of how their intranets can become a 'communication hub' for their entire team. The actual implementation would include steps such as securing senior management support and funding, conducting a business requirement analysis and identifying users' information needs. From the technical perspective, there would need to be a coordinated installation of the web server and user access netw