Uniphore

Uniphore

Uniphore is an American software company that develops artificial intelligence platforms for business use. The company is headquartered in Palo Alto, California, with offices in the United States, United Kingdom, Spain, Israel, United Arab Emirates, and India. Uniphore is known for its "Business AI Cloud," an enterprise AI platform that combines data, knowledge, models, and software agents for use in sales, marketing, and service. The company has also acquired firms in video emotion AI, AI agents, low-code automation, knowledge automation, voice and screen capture, customer data platforms, and data engineering. == History == Uniphore Software Systems was founded by Umesh Sachdev and Ravi Saraogi in 2008 and was incubated at IIT Madras. The company received an initial grant of $100,000 from the National Research Development Corporation. Early work focused on speech technologies for emerging markets. Uniphore partnered with companies that specialized in English and European languages, and adapting the technology for Indian languages and dialects. In 2014, Uniphore released its first flagship products, auMina, along with two other products, Akeira and amVoice. Uniphore raised series A funding, led by Kris Gopalakrishnan (cofounder of Infosys), in April 2015. The next month, Uniphore received additional investment from IDG Ventures. With input from its investors, Uniphore changed its business model from license fee-based income to a software as a service-based subscription fee model in 2015. By June 2016, it had added more than 70 global languages and expanded its services to Southeast Asia, the Middle East, and the United States. The company opened operations in Singapore in October 2016. The company raised Series B funding in October 2017, led by John Chambers and existing investors. Series C funding of $51 million was announced in August 2019 and led by March Capital. Uniphore acquired an exclusive third-party license for robotic process automation technology from NTT DATA in October 2020. In January 2021, Uniphore acquired Emotion Research Lab, a startup based in Spain that uses artificial intelligence and machine learning to analyze video and interpret emotions. The company received $140 million in Series D funding, led by Sorenson Capital Partners, in March 2021, bringing total funding to $210 million. In January 2021, Uniphore acquired Emotion Research Lab. In July 2021, it agreed to acquire Jacada, a provider of low-code/no-code automation; the transaction closed in October 2021. On February 16, 2022, Uniphore announced a $400 million Series E financing led by NEA, which valued the company at $2.5 billion. Hilarie Koplow-McAdams, an NEA venture partner and former Salesforce/New Relic executive, joined Uniphore's board in 2022. Uniphore's board has also included former Cisco CEO John Chambers, former Convergys CEO Andrea J. Ayers, and CrowdStrike CFO Burt Podbere (appointed January 2021). In February 2023, Uniphore acquired UK-based Red Box, a platform for capturing voice and screen recordings used in regulated and large-scale environments. It also acquired France-based Hexagone, a behavioral analytics firm combining computer vision and natural-language techniques. On December 5, 2024, Uniphore announced agreements to acquire ActionIQ, a customer data platform (CDP) vendor, and Infoworks, an enterprise data engineering platform. Uniphore launched the Business AI Cloud on June 9, 2025. The Business AI Cloud consists of a single, unified platform that includes data, knowledge, AI models, and AI agents. Uniphore announced in August 2025 that it had acquired Orby AI and intended to acquire Autonom8 to extend multi-agent and workflow automation capabilities. As of September 2025, Uniphore's customers included the United States Coast Guard, Singapore Police Force, London Underground, DirecTV, JPMorgan Chase, LG, DHL, UPS, Vodafone, Verizon, NTT Data, and as of May 2021, Firstsource. In October 2025, Uniphore raised $260 million in a Series F round at a reported valuation of $2.5 billion. Investors included March Capital, NEA, Nvidia, AMD, Snowflake, and Databricks. In January 2026, KPMG and Uniphore announced a collaboration focused on deploying AI agents powered by specialized small language models. The announcement was made at the World Economic Forum held in Davos. Cognizant and Uniphore announced a partnership in February 2026 to develop industry-specific AI tools for regulated sectors, which would initially focus on life sciences and finance. Uniphore and Rackspace also announced a partnership in March 2026. This partnership was announced in order to create an "Infrastructure-to-Agents" architecture, focusing on Business AI as a private cloud service. == Products == As of 2025, Uniphore's core offering is the Business AI Cloud and Business AI Suite of agentic AI applications. === Business AI Cloud === Uniphore’s Business AI Cloud is a full-stack platform that organizes enterprise data and knowledge for agentic AI applications. The platform enables deployment across clouds and existing data sources. Key layers and capabilities include the following. Agentic layer: Includes prebuilt agents, a natural-language agent builder, and orchestration based on Business Process Model and Notation (BPMN) to run AI workflows across business units. Model layer: Supports an open, interoperable mix of closed and open-source large language models (LLMs). Models can be orchestrated, governed, and replaced as needed. Knowledge layer: Organizes raw data into structured knowledge used for retrieval, explainability, and fine-tuning of small language models (SLMs). Data layer: Connects to data across multiple platforms and clouds through a zero-copy, composable fabric, enabling in-place preparation and supporting data residency and sovereignty requirements. === Business AI Suite === The Uniphore Business AI Suite has various prebuilt AI agents that can be used in customer service, sales, marketing, and human resources. The Uniphore Business AI Suite includes several LOBs (Lines of Business) for business functions with intelligent agents that are prebuilt, but composable. Built on the Uniphore Business AI Cloud, each application combines agentic automation and fine-tuned models. Marketing AI, Customer Service AI, Sales AI, and People AI (for human resources) are included. Competitors include Palantir, Microsoft Azure, Amazon Bedrock, Google's Vertex AI, Databricks, and Snowflake. == Recognition == Deloitte Technology Fast 50 India identified Uniphore as the 17th fastest-growing technology company in India in 2012 and one of the top 500 fastest growing companies in the Asia-Pacific region in 2014. In 2016, Time included Sachdev on its list of "10 millennials who are changing the world" for “building a phone that can understand almost any language”. NASSCOM named Uniphore to its "League of 10" emerging Indian technology companies in 2017. In 2020, the San Francisco Business Times ranked Uniphore as No. 7 among small companies in its list of the best places to work in the San Francisco Bay Area. In 2022, the company was featured on the Forbes AI 50 list. Uniphore was mentioned in the Deloitte Technology Fast 500 list in 2023, 2024, and 2025. In 2025, Inc. included Uniphore in its Best in Business program.

National Parking Platform

The National Parking Platform is a digital platform in the United Kingdom providing interoperability between car park operators, parking apps, and other service providers. It enables all parking apps that support the system: RingGo, JustPark, PayByPhone, Apcoa Connect, AppyParking, and Caura to work at all participating car parks. It has been rolled out in 13 local authorities so far. It was first developed by the Department for Transport starting in 2019, and since May 2025 is controlled by the British Parking Association on a not-for-profit basis. == Participating local authorities == Buckinghamshire Cheshire West and Chester Coventry City East Hertfordshire East Suffolk Liverpool City Manchester City Oxfordshire County Peterborough City Stevenage Sutton Walsall Welwyn Hatfield

Automated essay scoring

Automated essay scoring (AES) is the use of specialized computer programs to assign grades to essays written in an educational setting. It is a form of educational assessment and an application of natural language processing. Its objective is to classify a large set of textual entities into a small number of discrete categories, corresponding to the possible grades, for example, the numbers 1 to 6. Therefore, it can be considered a problem of statistical classification. Several factors have contributed to a growing interest in AES. Among them are cost, accountability, standards, and technology. Rising education costs have led to pressure to hold the educational system accountable for results by imposing standards. The advance of information technology promises to measure educational achievement at reduced cost. The use of AES for high-stakes testing in education has generated significant backlash, with opponents pointing to research that computers cannot yet grade writing accurately and arguing that their use for such purposes promotes teaching writing in reductive ways (i.e. teaching to the test). == History == Most historical summaries of AES trace the origins of the field to the work of Ellis Batten Page. In 1966, he argued for the possibility of scoring essays by computer, and in 1968 he published his successful work with a program called Project Essay Grade (PEG). Using the technology of that time, computerized essay scoring would not have been cost-effective, so Page abated his efforts for about two decades. Eventually, Page sold PEG to Measurement Incorporated. By 1990, desktop computers had become so powerful and so widespread that AES was a practical possibility. As early as 1982, a UNIX program called Writer's Workbench was able to offer punctuation, spelling and grammar advice. In collaboration with several companies (notably Educational Testing Service), Page updated PEG and ran some successful trials in the early 1990s. Peter Foltz and Thomas Landauer developed a system using a scoring engine called the Intelligent Essay Assessor (IEA). IEA was first used to score essays in 1997 for their undergraduate courses. It is now a product from Pearson Educational Technologies and used for scoring within a number of commercial products and state and national exams. IntelliMetric is Vantage Learning's AES engine. Its development began in 1996. It was first used commercially to score essays in 1998. Educational Testing Service offers "e-rater", an automated essay scoring program. It was first used commercially in February 1999. Jill Burstein was the team leader in its development. ETS's Criterion Online Writing Evaluation Service uses the e-rater engine to provide both scores and targeted feedback. Lawrence Rudner has done some work with Bayesian scoring, and developed a system called BETSY (Bayesian Essay Test Scoring sYstem). Some of his results have been published in print or online, but no commercial system incorporates BETSY as yet. Under the leadership of Howard Mitzel and Sue Lottridge, Pacific Metrics developed a constructed response automated scoring engine, CRASE. Currently utilized by several state departments of education and in a U.S. Department of Education-funded Enhanced Assessment Grant, Pacific Metrics’ technology has been used in large-scale formative and summative assessment environments since 2007. Measurement Inc. acquired the rights to PEG in 2002 and has continued to develop it. In 2012, the Hewlett Foundation sponsored a competition on Kaggle called the Automated Student Assessment Prize (ASAP). 201 challenge participants attempted to predict, using AES, the scores that human raters would give to thousands of essays written to eight different prompts. The intent was to demonstrate that AES can be as reliable as human raters, or more so. The competition also hosted a separate demonstration among nine AES vendors on a subset of the ASAP data. Although the investigators reported that the automated essay scoring was as reliable as human scoring, this claim was not substantiated by any statistical tests because some of the vendors required that no such tests be performed as a precondition for their participation. Moreover, the claim that the Hewlett Study demonstrated that AES can be as reliable as human raters has since been strongly contested, including by Randy E. Bennett, the Norman O. Frederiksen Chair in Assessment Innovation at the Educational Testing Service. Some of the major criticisms of the study have been that five of the eight datasets consisted of paragraphs rather than essays, four of the eight data sets were graded by human readers for content only rather than for writing ability, and that rather than measuring human readers and the AES machines against the "true score", the average of the two readers' scores, the study employed an artificial construct, the "resolved score", which in four datasets consisted of the higher of the two human scores if there was a disagreement. This last practice, in particular, gave the machines an unfair advantage by allowing them to round up for these datasets. In 1966, Page hypothesized that, in the future, the computer-based judge will be better correlated with each human judge than the other human judges are. Despite criticizing the applicability of this approach to essay marking in general, this hypothesis was supported for marking free text answers to short questions, such as those typical of the British GCSE system. Results of supervised learning demonstrate that the automatic systems perform well when marking by different human teachers is in good agreement. Unsupervised clustering of answers showed that excellent papers and weak papers formed well-defined clusters, and the automated marking rule for these clusters worked well, whereas marks given by human teachers for the third cluster ('mixed') can be controversial, and the reliability of any assessment of works from the 'mixed' cluster can often be questioned (both human and computer-based). == Different dimensions of essay quality == According to a recent survey, modern AES systems try to score different dimensions of an essay's quality in order to provide feedback to users. These dimensions include the following items: Grammaticality: following grammar rules Usage: using of prepositions, word usage Mechanics: following rules for spelling, punctuation, capitalization Style: word choice, sentence structure variety Relevance: how relevant of the content to the prompt Organization: how well the essay is structured Development: development of ideas with examples Cohesion: appropriate use of transition phrases Coherence: appropriate transitions between ideas Thesis Clarity: clarity of the thesis Persuasiveness: convincingness of the major argument == Procedure == From the beginning, the basic procedure for AES has been to start with a training set of essays that have been carefully hand-scored. The program evaluates surface features of the text of each essay, such as the total number of words, the number of subordinate clauses, or the ratio of uppercase to lowercase letters—quantities that can be measured without any human insight. It then constructs a mathematical model that relates these quantities to the scores that the essays received. The same model is then applied to calculate scores of new essays. Recently, one such mathematical model was created by Isaac Persing and Vincent Ng. which not only evaluates essays on the above features, but also on their argument strength. It evaluates various features of the essay, such as the agreement level of the author and reasons for the same, adherence to the prompt's topic, locations of argument components (major claim, claim, premise), errors in the arguments, cohesion in the arguments among various other features. In contrast to the other models mentioned above, this model is closer in duplicating human insight while grading essays. Due to the growing popularity of deep neural networks, deep learning approaches have been adopted for automated essay scoring, generally obtaining superior results, often surpassing inter-human agreement levels. The various AES programs differ in what specific surface features they measure, how many essays are required in the training set, and most significantly in the mathematical modeling technique. Early attempts used linear regression. Modern systems may use linear regression or other machine learning techniques often in combination with other statistical techniques such as latent semantic analysis and Bayesian inference. The automated essay scoring task has also been studied in the cross-domain setting using machine learning models, where the models are trained on essays written for one prompt (topic) and tested on essays written for another prompt. Successful approaches in the cross-domain scenario are based on deep neural networks or models that combine deep and shallow features. == Criteria for success == Any method of a

Pill reminder

A pill reminder is any device that reminds users to take medications. Traditional pill reminders are pill containers with electric timers attached, which can be preset for certain times of the day to set off an alarm. More sophisticated pill reminders can also detect when they have been opened, and therefore when the user is away during the time they were supposed to take their medication, they will be reminded of it when they return. This reminder can be in the form of a light, which also helps for deaf or hearing-impaired users. == Mobile app == A newer type of pill reminder is a mobile app that reminds the owner to take the medication. Some of these applications might effectively support adherence to taking medications.

Cross-language information retrieval

Cross-language information retrieval (CLIR) is a subfield of information retrieval dealing with retrieving information written in a language different from the language of the user's query. The term "cross-language information retrieval" has many synonyms, of which the following are perhaps the most frequent: cross-lingual information retrieval, translingual information retrieval, multilingual information retrieval. The term "multilingual information retrieval" refers more generally both to technology for retrieval of multilingual collections and to technology which has been moved to handle material in one language to another. The term Multilingual Information Retrieval (MLIR) involves the study of systems that accept queries for information in various languages and return objects (text, and other media) of various languages, translated into the user's language. Cross-language information retrieval refers more specifically to the use case where users formulate their information need in one language and the system retrieves relevant documents in another. To do so, most CLIR systems use various translation techniques. CLIR techniques can be classified into different categories based on different translation resources: Dictionary-based CLIR techniques Parallel corpora based CLIR techniques Comparable corpora based CLIR techniques Machine translator based CLIR techniques CLIR systems have improved so much that the most accurate multi-lingual and cross-lingual adhoc information retrieval systems today are nearly as effective as monolingual systems. Other related information access tasks, such as media monitoring, information filtering and routing, sentiment analysis, and information extraction require more sophisticated models and typically more processing and analysis of the information items of interest. Much of that processing needs to be aware of the specifics of the target languages it is deployed in. Mostly, the various mechanisms of variation in human language pose coverage challenges for information retrieval systems: texts in a collection may treat a topic of interest but use terms or expressions which do not match the expression of information need given by the user. This can be true even in a mono-lingual case, but this is especially true in cross-lingual information retrieval, where users may know the target language only to some extent. The benefits of CLIR technology for users with poor to moderate competence in the target language has been found to be greater than for those who are fluent. Specific technologies in place for CLIR services include morphological analysis to handle inflection, decompounding or compound splitting to handle compound terms, and translations mechanisms to translate a query from one language to another. The first workshop on CLIR was held in Zürich during the SIGIR-96 conference. Workshops have been held yearly since 2000 at the meetings of the Cross Language Evaluation Forum (CLEF). Researchers also convene at the annual Text Retrieval Conference (TREC) to discuss their findings regarding different systems and methods of information retrieval, and the conference has served as a point of reference for the CLIR subfield. Early CLIR experiments were conducted at TREC-6, held at the National Institute of Standards and Technology (NIST) on November 19–21, 1997. Google Search had a cross-language search feature that was removed in 2013.

Yorba (software)

Yorba is a web-based personal information management platform for finding, monitoring, or deleting online accounts and subscriptions. Yorba is a participating member of Consumer Reports’ Data Rights Protocol (DRP) consortium that develops open technical standards for exercising consumer data rights under laws including the California Consumer Privacy Act. == History == Yorba began as a research project around 2021. It was founded by Chris Zeunstrom (CEO), Nolan Cabeje (CDO) and David Schmudde (CTO). Zeunstrom says he began developing Yorba after growing frustrated with managing numerous email accounts, noting overloaded inboxes create distraction and potential security vulnerabilities. Yorba’s early development was also influenced by security issues he encountered at a previous company, which had been affected by data breaches at a time when such incidents were becoming increasingly common. In 2023, Yorba launched a private beta as a public benefit corporation funded through a give-back model operated by Zeunstrom's New York-based design firm, Ruca. In January 2024, Yorba entered public beta and reported over 1,000 users, including 160 premium subscribers. At the time of the public beta launch, Yorba integrated with Gmail and announced plans to expand compatibility to other online services and cloud storage providers. In September 2024, Yorba completed conformance testing under the Data Rights Protocol, an initiative developed by Consumer Reports, to establish a standard and open-source framework for securely transmitting consumer data rights requests under laws like the California Consumer Privacy Act. Yorba was named among twelve participating companies that implemented the protocol alongside OneTrust and Consumer Reports’ own Permission Slip app. Yorba was one of nine startups selected as 2025 finalist in the Santander X Global Awards international entrepreneurship competition. == Features == Yorba scans user inbox history data to identify online accounts, mailing lists, and possible data breaches. It uses natural language processing and machine learning to identify a user's accounts, services, and subscriptions. The platform prompts password resets for compromised accounts and locates unused accounts. The platform also supports mailing list management by identifying and helping users unsubscribe from newsletters. Paid subscribers can locate and cancel recurring charges. Yorba links with financial institutions in the U.S., Canada, and EU via Plaid Inc. to detect recurring charges and delete unwanted subscriptions. == Privacy and Ethics == Yorba's founder has openly criticized dark patterns that make canceling services difficult, citing personal frustration with inbox clutter as part of his inspiration for Yorba. Yorba offers privacy policy analysis in partnership with Amsterdam-based nonprofit Terms of Service; Didn’t Read, assigning grades based on invasiveness or ethical concerns. As of 2024, the company described its pricing as designed to cover operational costs and sustain the platform without outside investment.

Huroof

Huroof (Arabic: حروف, lit. 'letters') is an Android kids application produced by the Islamic State, specifically the Islamic States' Al-Himmah Library, which is targeted towards kids in order to teach kids the Arabic alphabet, and to also get kids to support the Islamic State and its practices. == Application == Huroof uses child-like appearances on the main menu, and throughout multiple of Huroof's in-game games for learning the alphabet, a lot of the games reference jihadist concepts, including imagery of weapons (such as missile, tank, cannon, sword,...), 'violent' images, as well as Islamic State imagery, including the flag of the Islamic State, Huroof uses nasheeds from Ajnad Media Foundation for audio production in the app. Reportedly, Huroof was released via Telegram channels of the Islamic State, as well as other file sharing websites. It is not the first moblie app released by Islamic State, but it is the first time they released a moblie application targeting children. === Nasheed game === In the Huroof app, there's a game where you listen to a radio, with the Al-Bayan logo on it, and learn the Arabic alphabet while the nasheed plays. === Writing game === In Huroof, there's a game where you can write out letters of the Arabic alphabet, as well as numbers while a small child tells you what they are. === Letter choosing game === In the app, there's a game they shows you images, and you choose which letter that image/item starts with.