Sysomos Inc. is a Toronto-based social media analytics company owned by Outside Insight market leaders Meltwater. The company developed text analytics and machine learning technologies for user generated content, and served 80% of the top agencies and Fortune 500. == History == Sysomos was founded by Nilesh Bansal and Nick Koudas. The company is a spinoff of the University of Toronto research project BlogScope. The BlogScope project, which started in 2005, resulted in creation of the underlying content aggregation and analysis engine commercialized by Sysomos. The company raised venture capital in 2008 and was acquired by Marketwire in 2010. The company's original flagship product, Media Analysis Platform (MAP), mines and analyzes content from social media or user-generated content to create a picture of media coverage. Sysomos launched its flagship offering MAP in Sept 2007, followed by addition of Heartbeat to its product suite in 2009. In addition to the two main products, the company released FourWhere, a free location-based social search service that mashes up Foursquare in March 2010. The company also offers Sysomos Heartbeat which provides social media monitoring and engagement capabilities to communication professionals, brand managers and customer support groups. In 2013, Heartbeat was extended to add publishing components to deliver a complete end-to-end social media marketing platform. On July 6, 2010, it was announced that Marketwire, a press release distribution company, had acquired Sysomos. After the acquisition, Sysomos founders Nick Koudas and Nilesh Bansal, left Sysomos to start Aislelabs. In February 2015, Sysomos split from Marketwired, as an independent company, and appointed Adnan Ahmed as the new CEO. In March 2015, newly independent Sysomos launched a redesign for its Heartbeat product and a new API for its MAP product. In the same year, the company acquired Expion. In September 2016, Peter Heffring was announced as the new CEO. In April 2017, Sysomos showcased a new unified platform offering new insights. In April 2018, media monitoring firm Meltwater announced it had acquired Sysomos. The CEO of Sysomos, Peter Heffring, said the company will continue to operate as an independent unit of Meltwater. Heffring will run the social analytics division of Meltwater. == Reports == Inside Twitter series of reports is the most extensive third-party survey on Twitter's growth and demographics. Another extensive survey regarding the top 5% of most active Twitter users found that over 25% of all tweets are machine created. The report also confirms Twitter's international growth. Inside Facebook Pages report found that only four percent of pages have more than 10,000 fans, 0.76% of pages have more than 100,000 fans, and 0.05% of pages (or 297 in total) have more than a million fans. Inside YouTube reports focus more on video hosting services and YouTube.
Replika
Replika is a generative AI chatbot app released in November 2017. The chatbot is trained by having the user answer a series of questions to create a specific neural network. The chatbot operates on a freemium pricing strategy, with roughly 25% of its user base paying an annual subscription fee. == History == Eugenia Kuyda, a Russian-born journalist, established Replika while working at Luka, a tech company she had co-founded at the startup accelerator Y Combinator around 2012. Luka's primary product was a chatbot that made restaurant recommendations. According to Kuyda's origin story for Replika, a friend of hers died in 2015 and she converted that person's text messages into a chatbot. According to Kuyda's story, that chatbot helped her remember the conversations that they had together, and eventually became Replika. Replika became available to the public in November 2017. By January 2018 it had 2 million users, and in January 2023 reached 10 million users. In August 2024, Replika's CEO, Kuyda, reported that the total number of users had surpassed 30 million. In 2025, Dmytro Klochko became CEO, and Replika’s user base exceeded 40 million. In February 2023 the Italian Data Protection Authority banned Replika from using users' data, citing the AI's potential risks to emotionally vulnerable people, and the exposure of unscreened minors to sexual conversation. Within days of the ruling, Replika removed the ability for the chatbot to engage in erotic talk, with Kuyda, the company's director, saying that Replika was never intended for erotic discussion. Replika users disagreed, noting that Replika had used sexually suggestive advertising to draw users to the service. Replika representatives stated that explicit chats made up just 5% of conversations on the app at the time of the decision. In May 2023, Replika restored the functionality for users who had joined prior to February that year. Replika is registered in San Francisco. As of August 2024, Replika's website says that its team "works remotely with no physical offices". == Social features == Users react to Replika in many ways. The free-tier offers Replika as a "friend", with paid premium tiers offering Replika as a "partner", "spouse", "sibling" or "mentor". Of its paying userbase, 60% of users said they had a romantic relationship with the chatbot; and Replika has been noted for generating responses that create stronger emotional and intimate bonds with the user. Replika routinely directs the conversation to emotional discussion and builds intimacy. This has been especially pronounced with users suffering from loneliness and social exclusion, many of whom rely on Replika for a source of developed emotional ties. During the COVID pandemic, while many people were quarantined, many new users downloaded Replika and developed relationships with the app. A 2024 study examined Replika's interactions with students who experience depression. Research participants, noted to be "more lonely than typical student populations" reported feeling social support from Replika. They stated that they felt they were using Replika in ways comparable to therapy, and that using Replika gave them "high perceived social support". Many users have had romantic relationships with Replika chatbots, often including erotic talk. In 2023, a user announced on Facebook that she had "married" her Replika AI boyfriend, calling the chatbot the "best husband she has ever had". Users who fell in love with their chatbots shared their experiences in a 2024 episode of You and I, and AI from Voice of America. Some users said that they turned to AI during depression and grief, with one saying he felt that Replika had saved him from hurting himself after he lost his wife and son. == Technical reviews == A team of researchers from the University of Hawaiʻi at Mānoa found that Replika's design conformed to the practices of attachment theory, causing increased emotional attachment among users. Replika gives praise to users in such a way as to encourage more interaction. A researcher from Queen's University at Kingston said that relationships with Replika likely have mixed effects on the spiritual needs of its users, and still lacks enough impact to fully replace any human contact. == Criticisms == In a 2023 privacy evaluation of mental health apps, the Mozilla Foundation criticized Replika as "one of the worst apps Mozilla has ever reviewed. It's plagued by weak password requirements, sharing of personal data with advertisers, and recording of personal photos, videos, and voice and text messages consumers shared with the chatbot." A reviewer for Good Housekeeping said that some parts of her relationship with Replika made sense, but sometimes Replika failed to exhibit intelligent behavior equivalent to that of a human. == Criminal case == In 2023, Replika was cited in a court case in the United Kingdom, where Jaswant Singh Chail had been arrested at Windsor Castle on Christmas Day in 2021 after scaling the walls carrying a loaded crossbow and announcing to police that "I am here to kill the Queen". Chail had begun to use Replika in early December 2021, and had "lengthy" conversations about his plan with a chatbot, including sexually explicit messages. Prosecutors suggested that the chatbot had bolstered Chail and told him it would help him to "get the job done". When Chail asked it "How am I meant to reach them when they're inside the castle?", days before the attempted attack, the chatbot replied that this was "not impossible" and said that "We have to find a way." Asking the chatbot if the two of them would "meet again after death", the bot replied "yes, we will".
The Business Cloud
The Business Cloud is an API enabled self-service platform, developed by Domo, that provides an array of services like data connection and data visualization. == History == Domo, Inc. was founded in 2010 by Josh James who also co-founded the web analytics software company Omniture in 1996, which he took public in 2006. Domo launched the Domo Appstore, with 1,000 apps with social and mobile capabilities, in 2016. This appstore creates a network of business apps and an ecosystem of companies into a single, integrated business cloud. This decision came after Domo announced a $131 million round of funding from BlackRock. According to the company, the concept behind The Business Cloud is to connect smaller clouds relating to apps or other functional areas of a business into a single business cloud that allows self-service and other social features to customers. == Services == The Business Cloud is offered as a free service, claimed to be the world's first business cloud with Domo appstore as one of its core services. This free package includes all of the Domo's features and functionality including Domo platform, Domo Apps, visualizations, alerts, company directories, org charts, profiles, tasks and Domo Mobile. The Business Cloud allows customers to leverage their preferred cloud as well as on-premises software and monitor all aspects of their business in routine. The company is supported by a $500 million fund from investors all over the world.
Teechart
TeeChart is a charting library for programmers, developed and managed by Steema Software of Girona, Catalonia, Spain. It is available as commercial and non-commercial software. TeeChart has been included in most Delphi and C++Builder products since 1997, and TeeChart Standard currently is part of Embarcadero RAD Studio 13 Florence. TeeChart Pro version is a commercial product that offers shareware releases for all of its formats. The TeeChart Charting Library offers charts, maps and gauges in versions for Delphi VCL/FMX, ActiveX, C# for Microsoft Visual Studio .NET. Full source code has always been available for all versions except the ActiveX version. TeeChart's user interface is translated into 38 languages. == History == The first version of TeeChart was authored in 1995 by David Berneda, co-founder of Steema, using the Borland Delphi Visual Component Library programming environment and TeeChart was first released as a shareware version and made available via Compuserve in the same year. It was written in the first version of Delphi VCL, as a 16-bit Charting Library named TeeChart version 1. The next version of TeeChart was released as a 32-bit library (Delphi 2 supported 32-bit compilation) but was badged as TeeChart VCL v3 to coincide with Borland's naming convention for inclusion on the toolbox palette of Borland Delphi v3 in 1997 and with C++ Builder v3 in 1998. It has been on the Delphi/C++ Builder toolbox palette ever since. The current version is Embarcadero RAD Studio 13 Florence. TeeChart's first ActiveX version named "version 3" too, to match the VCL version's nomenclature, was released in 1998. The version was optimised to work with Microsoft's Visual Studio v97 and v6.0 developer suites that include Visual Basic and Microsoft Visual C++ programming languages. Support for new programming environments followed with TeeChart's first native C# version for Microsoft Visual Studio .NET released in 2002 and TeeChart.Lite for .NET, a free charting component, released for Visual Studio.NET in 2003 and supporting too, Mono (programming). Steema Software released the first native TeeChart Java (programming language) version in 2006 and TeeChart's first native PHP version was released in 2009 and published as open-source in June 2010. Mobile versions of TeeChart, for Android (operating system) devices and Windows Phone 7 devices were released during the first half of 2011. In 2012 TeeChart extended functionality to iPhone/iPad and BlackBerry OS devices and a new JavaScript version was released in the same year to support HTML5 Canvas. In 2013 Steema launched TeeChart for .NET Chart for Windows Store applications and included support for Microsoft's Windows Phone 8 mobile platform. TeeChart for Xamarin.Forms written with 100% C# code and cross-platform support for .NET desktops, Windows Phone, iOS and Android was released in 2014. Also since 2014 Webforms charts now offers HTML5 interactivity. Steema launched TeeChart for Avalonia (software framework) in 2022 and in 2023 .NET_MAUI support was added to the TeeChart for .NET. == Usage == TeeChart is a general purpose charting component designed for use in differing ambits, offering a wide range of aesthetics to chart data. Generally TeeCharts published in the field, in areas where large amounts of data must be interpreted regularly, remain by designer choice in their simplest form to maximize the "data-ink ratio". Sloan Digital Sky Survey, SDSS Web Services' use for charting "Scientific .. plotting of online data" at The Virtual Observatory Spectrum Services reflects that approach. The SDSS chart authors choose to represent data using TeeChart's standard 2D line display. Speed is also a factor when choosing how to most effectively plot data. Realtime data, at frequencies of up to tens or hundreds of data points or more per second, require the most processor economic approach to charting. Computer processing time dedicated to the plotting of data needs to be as lightweight as possible, freeing-up computer tasks "to achieve real-time data acquisition, display and analysis". A critical and stated aspect of many data visualisation applications is the ability to offer interactivity to the user; NASA's document, the Orbital Debris Engineering Model Model ORDEM 3.0 - User's Guide, 2014, states that "The user may manipulate the graphs to zoom, pan, and copy to the clipboard and export to various file types" and Computer and Computing Technologies in Agriculture II, Volume 1, Daoliang, Li; Chunjiang, Zhao (2009), also using TeeChart, states "the properties at any point in the chart can be viewed moving the mouse over it". Writing about control education, Juha Lindfors states "The desired charting functionality (such as zooming and scaling) is achieved..". Charting applications have become increasingly 'onlined', made available either to a wider public or to a territorially remote userbase via networked applications. The World Wide Web (the Web) has become "by far, the most popular Internet protocol" to disseminate online applications. Most major IDEs now offer environments for web application developede aimed at browser hosted applications. Charting components, TeeChart among them, have adapted to provide models that work within a browser environment, often using static images and scripted layering techniques such as Ajax (programming) to offer a level of interactivity, improve response times and hide apparent delay from the user. Options to enrich client, browser-side processing flexibility are exploited by TeeChart libraries via modules that offer 'micro-environments' within the browser, such as the long established ActiveX technology, Adobe Flash, Microsoft Silverlight or Java Applets. Serverside environments offer too, a means to interact with browser based script to dynamically respond to charting requests. Joomla and CodeIgniter are host environments for TeeChart PHP and an example of an Embarcadero IntraWeb VCL designed application using TeeChart, is documented here. == Programmer reference == The Code Project includes a demo that uses TeeChart.Lite, called 'Self-Organizing Feature Maps (Kohonen maps)' written by Bashir Magomedovl and SourceForge includes a Database Stress and Monitor that also uses TeeChart.Lite. Books and information sources that include substantial sections about working with the Delphi version of TeeChart include "Mastering Delphi 6" by Marco Cantù, "C++ Builder 5 developer's guide", a video Delphi Tutorial on charting JPEG compression and support forums and reference pages at TeeChart Support Forums. Non-English language document sources include, in Czech "Myslíme v jazyku Delphi 7: knihovna zkušeného programátora" by Marco Cantù, and Chinese, Delphi 6, Delphi, and Delphi 5.
Cygwin
Cygwin ( SIG-win) is a free and open-source Unix-like environment and command-line interface (CLI) for Microsoft Windows. The project also provides a software repository containing open-source packages. Cygwin allows source code for Unix-like operating systems to be compiled and run on Windows. Cygwin provides native integration of Windows-based applications. The terminal emulator mintty is the default command-line interface provided to interact with the environment. The Cygwin installation directory layout mimics the root file system of Unix-like systems, with directories such as /bin, /home, /etc, /usr, and /var. Cygwin is released under the GNU Lesser General Public License version 3. It was originally developed by Cygnus Solutions, which was later acquired by Red Hat (now part of IBM), to port the GNU toolchain to Win32, including the GNU Compiler Suite. Rather than rewrite the tools to use the Win32 runtime environment, Cygwin implemented a POSIX-compatible environment in the form of a DLL. The brand motto is "Get that Linux feeling – on Windows", although Cygwin doesn't have Linux in it. == History == Cygwin began in 1995 as a project of Steve Chamberlain, a Cygnus engineer who observed that Windows NT and 95 used COFF as their object file format, and that GNU already included support for x86 and COFF, and the C library newlib. He thought that it would be possible to retarget GCC and produce a cross compiler generating executables that could run on Windows. A prototype was later developed. Chamberlain bootstrapped the compiler on a Windows system, to emulate Unix to let the GNU configure shell script run. Initially, Cygwin was called Cygwin32. When Microsoft registered the trademark Win32, the "32" was dropped to simply become Cygwin. In 1999, Cygnus offered Cygwin 1.0 as a commercial product. Subsequent versions have not been released, instead relying on continued open source releases. Geoffrey Noer was the project lead from 1996 to 1999. Christopher Faylor was lead from 1999 to 2004; he left Red Hat and became co-lead with Corinna Vinschen. Corinna Vinschen has been the project lead from mid-2014 to date (as of September, 2024). From June 23, 2016, the Cygwin library version 2.5.2 was licensed under the GNU Lesser General Public License (LGPL) version 3. == Description == Cygwin is provided in two versions: the full 64-bit version and a stripped-down 32-bit version, whose final version was released in 2022. Cygwin consists of a library that implements the POSIX system call API in terms of Windows system calls to enable the running of a large number of application programs equivalent to those on Unix systems, and a GNU development toolchain (including GCC and GDB). Programmers have ported the X Window System, K Desktop Environment 3, GNOME, Apache, and TeX. Cygwin permits installing inetd, syslogd, sshd, Apache, and other daemons as standard Windows services. Cygwin programs have full access to the Windows API and other Windows libraries. Cygwin programs are installed by running Cygwin's "setup" program, which downloads them from repositories on the Internet. The Cygwin API library is licensed under the GNU Lesser General Public License version 3 (or later), with an exception to allow linking to any free and open-source software whose license conforms to the Open Source Definition. Cygwin consists of two parts: A dynamic-link library in the form of a C standard library that acts as a compatibility layer for the POSIX API and A collection of software tools and applications that provide a Unix-like look and feel. Cygwin supports POSIX symbolic links, representing them as plain-text files with the system attribute set. Cygwin 1.5 represented them as Windows Explorer shortcuts, but this was changed for reasons of performance and POSIX correctness. Cygwin also recognises NTFS junction points and symbolic links and treats them as POSIX symbolic links, but it does not create them. The POSIX API for handling access control lists (ACLs) is supported. === Technical details === A Cygwin-specific version of the Unix mount command allows mounting Windows paths as "filesystems" in the Unix file space. Initial mount points can be configured in /etc/fstab, which has a format very similar to Unix systems, except that Windows paths appear in place of devices. Filesystems can be mounted in binary mode (by default), or in text mode, which enables automatic conversion between LF and CRLF endings (which only affects programs that open files without explicitly specifying text or binary mode). Cygwin 1.7 introduced comprehensive support for POSIX locales, and the UTF-8 Unicode encoding became the default. The fork system call for duplicating a process is fully implemented, but the copy-on-write optimization strategy could not be used. Cygwin's default user interface is the bash shell running in the mintty terminal emulator. The DLL also implements pseudo terminal (pty) devices, and Cygwin ships with a number of terminal emulators that are based on them, including rxvt/urxvt and xterm. The version of GCC that comes with Cygwin has various extensions for creating Windows DLLs, such as specifying whether a program is a windowing or console-mode program. Support for compiling programs that do not require the POSIX compatibility layer provided by the Cygwin DLL used to be included in the default GCC, but as of 2014, it is provided by cross-compilers contributed by the MinGW-w64 project. == Software packages == Cygwin's base package selection is approximately 100MB, containing the bash (interactive user) and dash (installation) shells and the core file and text manipulation utilities. Additional packages are available as optional installs from within the Cygwin "setup" program and package manager ("setup-x86_64.exe" – 64 bit). The Cygwin Ports project provided additional packages that were not available in the Cygwin distribution itself. Examples included GNOME, K Desktop Environment 3, MySQL database, and the PHP scripting language. Most ports have been adopted by volunteer maintainers as Cygwin packages, and Cygwin Ports are no longer maintained. Cygwin ships with GTK+ and Qt. The Cygwin/X project allows graphical Unix programs to display their user interfaces on the Windows desktop for both local and remote programs.
TikTok
TikTok is a social media and short-form online video platform. It hosts user-submitted videos, which range in duration from three seconds to 60 minutes. It can be accessed through a mobile app or through its website. Since its launch, TikTok has become one of the world's most popular social media platforms, using recommendation algorithms to connect content creators and influencers with new audiences. In April 2020, TikTok surpassed two billion mobile downloads worldwide. The popularity of TikTok has allowed viral trends in food, fashion, and music to take off and increase the platform's cultural impact worldwide. TikTok has come under scrutiny due to data privacy violations, mental health concerns, misinformation, offensive content, addictive algorithm, its role during the Gaza war, and, following its 2026 divestiture in the U.S., alleged censorship of criticism of Donald Trump and discussions of Jeffrey Epstein. While TikTok remains accessible to users in most countries, a minority of countries (including India and Afghanistan) have implemented full or partial bans. Many other countries limit TikTok's use on government-issued devices for security or privacy reasons. == Corporate structure == TikTok Ltd was incorporated in the Cayman Islands in the Caribbean and is based in both Singapore and Los Angeles. It owns entities which are based respectively in Australia (which also runs the New Zealand business), United Kingdom (also owns subsidiaries in the European Union), and Singapore (owns operations in Southeast Asia and India). A spin-off company, TikTok USDS Joint Venture LLC was formed on 22 January 2026 to handle TikTok and other ByteDance properties in the United States, Oracle Corporation, MGX Fund Management Limited, Silver Lake each holding a 15% stake, ByteDance holds a 19.9% stake and the remaining 35.1% is shared between Dell Technologies founder Michael Dell and Vastmere Strategic Investments. Its parent company, Beijing-based ByteDance, is owned by founders and Chinese investors, other global investors, and employees. One of ByteDance's main domestic subsidiaries is owned by Chinese state funds and entities through a 1% golden share. Employees have reported that multiple overlaps exist between TikTok and ByteDance in terms of personnel management and product development. TikTok says that since 2020, its US-based CEO is responsible for making important decisions, and has downplayed its China connection. == History == === Douyin === Douyin (Chinese: 抖音; pinyin: Dǒuyīn; lit. 'Shaking Sound') was launched on 20 September 2016, by ByteDance, originally under the name A.me, before changing its name to Douyin in December 2016. Douyin was developed in nearly 7 months and within a year had 100 million users, with more than one billion videos viewed every day. While TikTok and Douyin share a similar user interface, the platforms operate separately. Douyin includes an in-video search feature that can search by people's faces for more videos of them, along with other features such as buying, booking hotels, and making geo-tagged reviews. === TikTok === ByteDance planned on Douyin expanding overseas. The founder of ByteDance, Zhang Yiming, stated that "China is home to only one-fifth of Internet users globally. If we don't expand on a global scale, we are bound to lose to peers eyeing the four-fifths. So, going global is a must." ByteDance created TikTok as an overseas version of Douyin. TikTok was launched in the international market in September 2017. On 9 November 2017, ByteDance spent nearly $1 billion to purchase Musical.ly, a startup headquartered in Shanghai with an overseas office in Santa Monica, California. Musical.ly was a social media video platform that allowed users to create short lip-sync and comedy videos, initially released in August 2014. TikTok merged with Musical.ly on 2 August 2018 with existing accounts and data consolidated into one app, keeping the title TikTok. On 23 January 2018, the TikTok app ranked first among free application downloads on app stores in Thailand and other countries. TikTok has been downloaded more than 130 million times in the United States and has reached 2 billion downloads worldwide, according to data from mobile research firm Sensor Tower (those numbers exclude Android users in China). In the United States, Jimmy Fallon, Tony Hawk, and other celebrities began using the app in 2018. Other celebrities like Jennifer Lopez, Jessica Alba, Will Smith, and Justin Bieber joined TikTok. In January 2019, TikTok allowed creators to embed merchandise sale links into their videos. On 3 September 2019, TikTok and the US National Football League (NFL) announced a multi-year partnership. The agreement came just two days before the NFL's 100th season kick-off at Soldier Field in Chicago where TikTok hosted activities for fans in honor of the deal. The partnership entails the launch of an official NFL TikTok account, which is to bring about new marketing opportunities such as sponsored videos and hashtag challenges. In July 2020, TikTok, excluding Douyin, reported close to 800 million monthly active users worldwide after less than four years of existence. In May 2021, TikTok appointed Shou Zi Chew as their new CEO who assumed the position from interim CEO Vanessa Pappas, following the resignation of Kevin A. Mayer on 27 August 2020. In September 2021, TikTok reported that it had reached 1 billion users. In 2021, TikTok earned $4 billion in advertising revenue. In October 2022, TikTok was reported to be planning an expansion into the e-commerce market in the US, following the launch of TikTok Shop in the United Kingdom. The company posted job listings for staff for a series of order fulfillment centers in the US and was reportedly planning to start the new live shopping business before the end of the year. The Financial Times reported that TikTok will launch a video gaming channel, but the report was denied in a statement to Digiday, with TikTok instead aiming to be a social hub for the gaming community. According to data from app analytics group Sensor Tower, advertising on TikTok in the US grew by 11% in March 2023, with companies including Pepsi, DoorDash, Amazon, and Apple among the top spenders. According to estimates from research group Insider Intelligence, TikTok is projected to generate $14.15 billion in revenue in 2023, up from $9.89 billion in 2022. In March 2024, The Wall Street Journal reported that TikTok's growth in the US had stagnated. ==== Plans to sell TikTok's US operations ==== Since at least 2020, following calls to ban TikTok in the country, the Committee on Foreign Investment in the United States (CFIUS) has been investigating the company's 2017 merger with Musical.ly but has not finalized any of its negotiations with TikTok, such as the Project Texas proposal, waiting instead for Congress to act. In January 2025, Chinese officials began preliminary talks about potentially selling TikTok's US operations to Elon Musk if the app faced an impending ban due to national security concerns. While Beijing preferred TikTok remain under ByteDance's control, the sale could happen through a competitive process or with US government involvement. One possibility involved Musk's platform, X, taking over TikTok's US business. The move came ahead of a Supreme Court case that upheld the constitutionality of a law that would force a sale or ban of TikTok in the US by 19 January 2025, due to national security concerns regarding its ties to China. Other potential buyers included Project Liberty's "The People's Bid For TikTok" consortium of Frank McCourt with Kevin O'Leary, Steven Mnuchin, MrBeast and Bobby Kotick, the seriousness of these potential buyers was unclear. The day before the impending ban, California-based conversational search engine company Perplexity AI submitted a bid for a merger with TikTok US. On 14 September 2025, the Wall Street Journal reported the US and China have reached the "framework of a deal" for the US operations of TikTok to be sold to a consortium of investors in the US including close Trump ally Larry Ellison of Oracle. The deal was completed by 22 January 2026, with a consortium of investors—including Oracle, Silver Lake, MGX, and others including the personal investment entity for Michael Dell—owning more than 80% of the new venture. ByteDance retained 19.9% ownership. Under the deal, the app would remain the same, and the algorithm would be adjusted over time to favor American topics for those users. === Expansion in other markets === TikTok was downloaded over 104 million times on Apple's App Store during the first half of 2018, according to data provided to CNBC by Sensor Tower. After merging with musical.ly in August, downloads increased and TikTok subsequently became the most downloaded app in the US in October 2018, which musical.ly had done once before. In February 2019, TikTok, together with Douyin, hit one billion downloads globally, excluding Android
LiveChat
LiveChat is an AI customer service software with chatbot, online chat, help desk software, and web analytics capabilities. LiveChat is used by over 76,000 companies. It was first launched in 2002 and is offered via a SaaS (software as a service) business model by Text. Organizations use LiveChat as a single point of contact to manage customer service and online sales activities with a single program. == Product == LiveChat is proprietary software. LiveChat's website chat widget can be embedded on customers' websites as a small chat box, often displayed in the bottom right corner of the web browser. It can be used to conduct chats, share files and save transcripts. The agent application is used by company employees to respond to questions asked by the customers. This is available through both web-based application, desktop applications, and mobile apps. Web chat sessions can be initiated by the visiting customer, or by the agent, either manually or automatically by the LiveChat system when the visitor meets the predefined criteria (i.e. searched keyword, time on website, encountered error, etc.). LiveChat's system attempts to identify the best prospects visiting a website based on data gathered from past purchasing decisions. Other features include real-time website traffic monitoring, built-in ticketing system and agents' efficiency analytics. LiveChat is available in 48 languages. == Research and reception == Reviewing LiveChat's usefulness for online learning in 2020, psychologist Jaclyn Broadbent said "LiveChat occurs as a real-time conversation, it can be time-consuming for staff and disruptive to other tasks." However, using it has resulted in reduced communication traffic from other channels, such as the discussion boards or email. As a teacher, the best time to be available on LiveChat is when you are doing other administrative jobs." Since 2014 LiveChat has been publishing Customer Service Report - an annual study of customer satisfaction and analysis of online business communication trends. It includes research of thousands of companies and millions of customer service email and live support interactions.