Nicolò Cesa-Bianchi

Nicolò Cesa-Bianchi (Italian pronunciation: [nikoˈlɔ tˈtʃɛːza ˈbjaŋki]) is an Italian computer scientist and Professor of Computer Science at the Department of Computer Science of the University of Milan. He is a researcher in the field of machine learning, and co-author of the books "Prediction, Learning, and Games" with Gabor Lugosi and "Regret analysis of stochastic and nonstochastic multi-armed bandit problems" with Sébastien Bubeck == Education and career == Cesa-Bianchi graduated in Computer Science from the University of Milan in 1988 where he received a PhD in Computer Science in 1993 supervised by Alberto Bertoni. During his PhD, he visited UC Santa Cruz where he worked with Manfred Warmuth and David Haussler. He did his postdoctoral studies at Graz University of Technology under the supervision of Wolfgang Maass. == Research == His research contributions focus on the following areas: design and analysis of machine learning algorithms, especially in online machine learning algorithms for multi-armed bandit problems, with applications to recommender systems and online auctions graph analytics, with applications to social networks and bioinformatics == Awards and honors == Cesa-Bianchi received a Google Research Award in 2010, a Xerox University Affairs Committee Award in 2011, a Criteo Faculty Award in 2017, a Google Faculty Award in 2018, and a IBM Academic Award in 2021. Since 2023 he is corresponding member of the Accademia dei Lincei.

Shell Control Box

Shell Control Box (SCB) is a network security appliance that controls privileged access to remote IT systems, records activities in replayable audit trails, and prevents malicious actions. For example, it records as a system administrator updates a file server or a third-party network operator configures a router. The recorded audit trails can be replayed like a movie to review the events as they occurred. The content of the audit trails is indexed to make searching for events and automatic reporting possible. SCB is a Linux-based device developed by Balabit. It is an application level proxy gateway. In 2017, Balabit changed the name of the product to Privileged Session Management (PSM) and repositioned it as the core module of its Privileged Access Management solution. == Main Features == Balabit’s Privileged Session Management (PSM), Shell Control Box (SCB) is a device that controls, monitors, and audits remote administrative access to servers and network devices. It is a tool to oversee system administrators by controlling the encrypted connections used for administration. PSM (SCB) has full control over the SSH, RDP, Telnet, TN3270, TN5250, Citrix ICA, and VNC connections, providing a framework (with solid boundaries) for the work of the administrators. === Gateway Authentication === PSM (SCB) acts as an authentication gateway, enforcing strong authentication before users access IT assets. PSM can also integrate to user directories (for example, a Microsoft Active Directory) to resolve the group memberships of the users who access the protected servers. Credentials for accessing the server are retrieved transparently from PSM’s credential store or a third-party password management system by PSM impersonating the authenticated user. This automatic password retrieval protects the confidentiality of passwords as users can never access them. === Access Control === PSM controls and audits privileged access over the most wide-spread protocols such as SSH, RDP, or HTTP(s). The detailed access management helps to control who can access what and when on servers. It is also possible to control advanced features of the protocols, like the type of channels permitted. For example, unneeded channels like file transfer or file sharing can be disabled, reducing the security risk on the server. With PSM policies for privileged access can be enforced in one single system. === 4-eyes Authorization === To avoid accidental misconfiguration and other human errors, PSM supports the 4-eyes authorization principle. This is achieved by requiring an authorizer to allow administrators to access the server. The authorizer also has the possibility to monitor – and terminate - the session of the administrator in real-time, as if they were watching the same screen. === Real-time Monitoring and Session Termination === PSM can monitor the network traffic in real time, and execute various actions if a certain pattern (for example, a suspicious command, window title or text) appears on the screen. PSM can also detect specific patterns such as credit card numbers. In case of detecting a suspicious user action, PSM can send an e-mail alert or immediately terminate the connection. For example, PSM can block the connection before a destructive administrator command, such as the „rm” comes into effect. === Session Recording === PSM makes user activities traceable by recording them in tamper-proof and confidential audit trails. It records the selected sessions into encrypted, timestamped, and digitally signed audit trails. Audit trails can be browsed online, or followed real-time to monitor the activities of the users. PSM replays the recorded sessions just like a movie – actions of the users can be seen exactly as they appeared on their monitor. The Balabit Desktop Player enables fast forwarding during replays, searching for events (for example, typed commands or pressing Enter) and texts seen by the user. In the case of any problems (database manipulation, unexpected shutdown, etc.) the circumstances of the event are readily available in the trails, thus the cause of the incident can be identified. In addition to recording audit trails, transferred files can be also recorded and extracted for further analysis.

Algorithm IMED

In multi-armed bandit problems, IMED (for Indexed Minimum Empirical Divergence) is an algorithm developed in 2015 by Junya Honda and Akimichi Takemura. It is the first algorithm proved to be asymptotically optimal respect to the problem-dependant Lai–Robbins lower bound for distributions in ( − ∞ , 1 ] {\displaystyle (-\infty ,1]} . == Multi-armed bandit problem == The Multi-armed bandit problem is a sequential game where one player has to choose at each turn between K {\displaystyle K} actions (arms). Behind every arm a {\displaystyle a} there is an unknown distribution ν a {\displaystyle \nu _{a}} that lies in a set D {\displaystyle {\mathcal {D}}} known by the player (for example, D {\displaystyle {\mathcal {D}}} can be the set of Gaussian distributions or Bernoulli distributions). At each turn t {\displaystyle t} the player chooses (pulls) an arm a t {\displaystyle a_{t}} , he then gets an observation X t {\displaystyle X_{t}} of the distribution ν a t {\displaystyle \nu _{a_{t}}} . === Regret minimization === The goal is to minimize the regret at time T {\displaystyle T} that is defined as R T := ∑ a = 1 K Δ a E [ N a ( T ) ] {\displaystyle R_{T}:=\sum _{a=1}^{K}\Delta _{a}\mathbb {E} [N_{a}(T)]} where μ a := E [ ν a ] {\displaystyle \mu _{a}:=\mathbb {E} [\nu _{a}]} is the mean of arm a {\displaystyle a} μ ∗ := max a μ a {\displaystyle \mu ^{}:=\max _{a}\mu _{a}} is the highest mean Δ a := μ ∗ − μ a {\displaystyle \Delta _{a}:=\mu ^{}-\mu _{a}} N a ( t ) {\displaystyle N_{a}(t)} is the number of pulls of arm a {\displaystyle a} up to turn t {\displaystyle t} The player has to find an algorithm that chooses at each turn t {\displaystyle t} which arm to pull based on the previous actions and observations ( a s , X s ) s < t {\displaystyle (a_{s},X_{s})_{s μ } {\displaystyle {\mathcal {K}}_{inf}(\nu ,\mu ,{\mathcal {D}}):=\inf \left\{\mathrm {KL} (\nu ,{\tilde {\nu }})\ |\ {\tilde {\nu }}\in {\mathcal {P}}([-\infty ,1]),\ \mathbb {E} [{\tilde {\nu }}]>\mu \right\}} K L {\displaystyle \mathrm {KL} } is the Kullback–Leibler divergence P ( [ − ∞ , 1 ] ) {\displaystyle {\mathcal {P}}([-\infty ,1])} is the set of distribution in [ − ∞ , 1 ] {\displaystyle [-\infty ,1]} ν ^ a ( t ) {\displaystyle {\hat {\nu }}_{a}(t)} is the empirical distribution of arm a {\displaystyle a} at turn t {\displaystyle t} μ ^ ∗ ( t ) {\displaystyle {\hat {\mu }}^{}(t)} is the highest empirical mean of turn t {\displaystyle t} Remark : For arms a {\displaystyle a} that verify μ ^ a ( t ) = μ ^ ∗ ( t ) {\displaystyle {\hat {\mu }}_{a}(t)={\hat {\mu }}^{}(t)} we have K i n f ( ν ^ a ( t ) , μ ^ ∗ ( t ) ) = 0 {\displaystyle K_{inf}({\hat {\nu }}_{a}(t),{\hat {\mu }}^{}(t))=0} . Then there index is equal to ln ⁡ ( N a ( t ) ) {\displaystyle \ln(N_{a}(t))} === Pseudocode === for each arm i do: n[i] ← 1; nu[i] ← None; mu[i] ← None for t from 1 to K do: select arm t observe reward r n[t] ← n[t] + 1 nu[t] ← update empirical distribution mu[t] ← update empirical mean for t from K+1 to T do: mu ← highest mu for each arm i do: scoreK[i] ← n[i] K_inf(nu[i],mu) scoreN[i] ← ln(n[i]) index[i] ← scoreK[i] + scoreN[i] select arm a with smallest index[a] observe reward r n[a] ← n[a] + 1 nu[a] ← update empirical distribution mu[a] ← update empirical mean == Theoretical results == In the multi-armed bandit problem we have the asymptotic Lai–Robbins lower bound asymptotic lower bound on regret. The algorithm IMED is the first algorithm that matches this lower bound for distribution in ( − ∞ , 1 ] {\displaystyle (-\infty ,1]} in the first order. If the distribution are also bounded then it also match the second order. It is the first algorithm that match the second under of this lower bound. === Lai–Robbins lower bound === In 1985 Lai and Robbins proved an asymptotic, problem-dependent lower bound on regret. In 2018, Aurelien Garivier, Pierre Menard and Gilles Stoltz proved a refined lower bound that gives the second order It states that for every consistent algorithm on the set P ( [ − ∞ , 1 ] ) {\displaystyle {\mathcal {P}}([-\infty ,1])} — that is, an algorithm for which, for every ( ν 1 , … , ν K ) ∈ P ( [ − ∞ , 1 ] ) K {\displaystyle (\nu _{1},\dots ,\nu _{K})\in {\mathcal {P}}([-\infty ,1])^{K}} , the regret R T {\displaystyle R_{T}} is subpolynomial (i.e. R T = o T → + ∞ ( T α ) {\displaystyle R_{T}=o_{T\to +\infty }(T^{\alpha })} for all α > 0 {\displaystyle \alpha >0} ) — we have: R T ≥ ( ∑ a : μ a < μ ∗ Δ a K inf ( ν a , μ ∗ ) ) ln ⁡ T − Ω T → + ∞ ( ln ⁡ ln ⁡ T ) . {\displaystyle R_{T}\geq \left(\sum _{a:\mu _{a}<\mu ^{}}{\frac {\Delta _{a}}{{\mathcal {K}}_{\inf }(\nu _{a},\mu ^{})}}\right)\ln T-\Omega _{T\to +\infty }(\ln \ln T).} This bound is asymptotic (as T → + ∞ {\displaystyle T\to +\infty } ) and gives a first-order lower bound of order ln ⁡ T {\displaystyle \ln T} with the optimal constant in front of it and the second order in − Ω ( ln ⁡ ln ⁡ T ) {\displaystyle -\Omega (\ln \ln T)} . === Regret bound for IMED === If the distribution of every arm a {\displaystyle a} is ( − ∞ , 1 ] {\displaystyle (-\infty ,1]} ( i.e. ν a ∈ P ( [ − ∞ , 1 ] ) ) {\displaystyle \nu _{a}\in {\mathcal {P}}([-\infty ,1]))} then the regret of the algorithm IMED verify R T ≤ ( ∑ a : μ a < μ ∗ Δ a K inf ( ν a , μ ∗ ) ) ln ⁡ T + O ( 1 ) {\displaystyle R_{T}\leq \left(\sum _{a:\mu _{a}<\mu ^{}}{\frac {\Delta _{a}}{{\mathcal {K}}_{\inf }(\nu _{a},\mu ^{})}}\right)\ln T+O(1)} If all the distribution ν a {\displaystyle \nu _{a}} are bounded then it exists a constant C > 0 {\displaystyle C>0} such that for T {\displaystyle T} large enough the regret of IMED is upper bounded by R T ≤ ( ∑ a : μ a < μ ∗ Δ a K inf ( ν a , μ ∗ ) ) ln ⁡ T − C ln ⁡ ln ⁡ T {\displaystyle R_{T}\leq \left(\sum _{a:\mu _{a}<\mu ^{}}{\frac {\Delta _{a}}{{\mathcal {K}}_{\inf }(\nu _{a},\mu ^{})}}\right)\ln T-C\ln \ln T} == Computation time == The algorithm only requiere to compute the K i n f {\displaystyle K_{inf}} for suboptimal arms who are pulled O ( ln ⁡ T ) {\displaystyle O(\ln T)} times, which make it a lot faster than KL-UCB. A faster version of IMED was developed in 2023 to make it even faster, using a Taylor development of the K i n f {\displaystyle K_{inf}} in the first order .

Affective computing

Affective computing is the study and development of systems and devices that can recognize, interpret, process, and simulate human affects. It is an interdisciplinary field spanning computer science, psychology, and cognitive science. While some core ideas in the field may be traced as far back as to early philosophical inquiries into emotion, the modern idea originated with Rosalind Picard's 1995 paper entitled "Affective Computing" and her 1997 book of the same name published by MIT Press. One motivation for researching affective computing is the ability to give machines emotional intelligence, including simulating empathy. The goal is that a machine should interpret the emotional state of humans and adapt its behavior to those emotions, responding appropriately. Recent experimental research has shown that subtle affective haptic feedback can shape human reward learning and mobile interaction behavior, suggesting that affective computing systems may not only interpret emotional states but also actively modulate user actions through emotion-laden outputs. == Areas == === Detecting and recognizing emotional information === Detecting emotional information usually begins with passive sensors that capture data about the user's physical state or behavior without interpreting the input. The data gathered is analogous to the cues humans use to perceive emotions in others. For example, a video camera might capture facial expressions, body posture, and gestures, while a microphone might capture speech. Other sensors detect emotional cues by directly measuring physiological data, such as skin temperature and galvanic resistance. Recognizing emotional information requires the extraction of meaningful patterns from the gathered data. This is done using machine learning techniques that process different modalities, such as speech recognition, natural language processing, or facial expression detection. The goal of most of these techniques is to produce labels that would match the labels a human would give in the same situation. For example, if a person makes a facial expression furrowing their brow, then the computer vision system might be trained to label their face as appearing "confused" or as "concentrating" or "slightly negative" (as opposed to positive, which it might say if they were smiling in a happy-appearing way). This response is based on the data used to train the system. These labels may or may not correspond to what the person is actually feeling. === Emotion in machines === Another area within affective computing is the design of computational devices proposed to exhibit either innate emotional capabilities or that are capable of convincingly simulating emotions. A more practical approach, based on current technological capabilities, is the simulation of emotions in conversational agents in order to enrich and facilitate interactivity between human and machine. Marvin Minsky, one of the pioneering computer scientists in artificial intelligence, relates emotions to the broader issues of machine intelligence stating in The Emotion Machine that emotion is "not especially different from the processes that we call 'thinking.'" The innovative approach "digital humans" or virtual humans includes an attempt to give these programs, which simulate humans, an emotional dimension as well, including reactions, facial expressions, and gestures in accordance with the reaction that a real person would have in certain emotionally stimulating situations. Emotion in machines often refers to emotion in computational, often AI-based, systems. As a result, the terms 'emotional AI' is being used. Some modern large language models simulate emotions in their chats with humans. ChatGPT's simulated emotion leans more positive than that of most human responses. == Technologies == In psychology, cognitive science, and in neuroscience, there have been two main approaches for describing how humans perceive and classify emotion: continuous or categorical. The continuous approach tends to use dimensions such as negative vs. positive, calm vs. aroused. The categorical approach tends to use discrete classes such as happy, sad, angry, fearful, surprise, and disgust. Different kinds of machine learning regression and classification models are used for machines to produce continuous or discrete labels. Sometimes, models are also built that allow combinations across the categories (e.g. a happy-surprised face or a fearful-surprised face). The following sections consider many of the kinds of input data used for the task of emotion recognition. === Emotional speech === Various changes in the autonomic nervous system can indirectly alter a person's speech, and affective technologies can leverage this information to recognize emotion. For example, speech produced in a state of fear, anger, or joy becomes fast, loud, and precisely enunciated, with a higher and wider range in pitch, whereas emotions such as tiredness, boredom, or sadness tend to generate slow, low-pitched, and slurred speech. Some emotions have been found to be more easily computationally identified, such as anger or approval. Emotional speech processing technologies recognize the user's emotional state using computational analysis of speech features. Vocal parameters and prosodic features such as pitch variables and speech rate can be analyzed through pattern recognition techniques. Speech analysis is an effective method of identifying affective state, having an average reported accuracy of 70-80% in research from 2003 and 2006. These systems tend to outperform average human accuracy (approximately 60%) but are less accurate than systems which employ other modalities for emotion detection, such as physiological states or facial expressions. However, since many speech characteristics are independent of semantics or culture, this technique is considered to be a promising route for further research. ==== Algorithms ==== The process of speech/text affect detection requires the creation of a reliable database, knowledge base, or vector space model, broad enough to fit every need for its application, as well as the selection of a successful classifier which will allow for quick and accurate emotion identification. As of 2010, the most frequently used classifiers were linear discriminant classifiers (LDC), k-nearest neighbor (k-NN), Gaussian mixture model (GMM), support vector machines (SVM), artificial neural networks (ANN), decision tree algorithms, and hidden Markov models (HMMs). Various studies showed that choosing the appropriate classifier can significantly enhance the overall performance of the system. The list below gives a brief description of each algorithm: LDC – Classification happens based on the value obtained from the linear combination of the feature values, which are usually provided in the form of vector features. k-NN – Classification happens by locating the object in the feature space, and comparing it with the k nearest neighbors (training examples). The majority vote decides on the classification. GMM – A probabilistic model used for representing the existence of subpopulations within the overall population. Each sub-population is described using the mixture distribution, which allows for classification of observations into the sub-populations. SVM – A type of (usually binary) linear classifier which decides in which of the two (or more) possible classes, each input may fall into. ANN – is a mathematical model, inspired by biological neural networks, that can better grasp possible non-linearities of the feature space. Decision tree algorithms – work based on following a decision tree in which leaves represent the classification outcome, and branches represent the conjunction of subsequent features that lead to the classification. HMMs – a statistical Markov model in which the states and state transitions are not directly available to observation. Instead, the series of outputs dependent on the states are visible. In the case of affect recognition, the outputs represent the sequence of speech feature vectors, which allow the deduction of states' sequences through which the model progressed. The states can consist of various intermediate steps in the expression of an emotion, and each of them has a probability distribution over the possible output vectors. The states' sequences allow us to predict the affective state which we are trying to classify, and this is one of the most commonly used techniques within the area of speech affect detection. It has been proven that having enough acoustic evidence available the emotional state of a person can be classified by a set of majority voting classifiers. The proposed set of classifiers is based on three main classifiers: kNN, C4.5 and SVM-RBF Kernel. This set achieves better performance than each basic classifier taken separately. It is compared with two other sets of classifiers: one-against-all (OAA) multiclass SVM with Hybrid kernels and th

Adaptive algorithm

An adaptive algorithm is an algorithm that changes its behavior at the time it is run, based on information available and on a priori defined reward mechanism (or criterion). Such information could be the story of recently received data, information on the available computational resources, or other run-time acquired (or a priori known) information related to the environment in which it operates. Among the most used adaptive algorithms is the Widrow-Hoff’s least mean squares (LMS), which represents a class of stochastic gradient-descent algorithms used in adaptive filtering and machine learning. In adaptive filtering the LMS is used to mimic a desired filter by finding the filter coefficients that relate to producing the least mean square of the error signal (difference between the desired and the actual signal). For example, stable partition, using no additional memory is O(n lg n) but given O(n) memory, it can be O(n) in time. As implemented by the C++ Standard Library, stable_partition is adaptive and so it acquires as much memory as it can get (up to what it would need at most) and applies the algorithm using that available memory. Another example is adaptive sort, whose behavior changes upon the presortedness of its input. An example of an adaptive algorithm in radar systems is the constant false alarm rate (CFAR) detector. In machine learning and optimization, many algorithms are adaptive or have adaptive variants, which usually means that the algorithm parameters such as learning rate are automatically adjusted according to statistics about the optimisation thus far (e.g. the rate of convergence). Examples include adaptive simulated annealing, adaptive coordinate descent, adaptive quadrature, AdaBoost, Adagrad, Adadelta, RMSprop, and Adam. In data compression, adaptive coding algorithms such as Adaptive Huffman coding or Prediction by partial matching can take a stream of data as input, and adapt their compression technique based on the symbols that they have already encountered. In signal processing, the Adaptive Transform Acoustic Coding (ATRAC) codec used in MiniDisc recorders is called "adaptive" because the window length (the size of an audio "chunk") can change according to the nature of the sound being compressed, to try to achieve the best-sounding compression strategy.

TalkBack

TalkBack is an accessibility service for the Android operating system that helps blind and visually impaired users to interact with their devices. It uses spoken words, vibration and other audible feedback to allow the user to know what is happening on the screen allowing the user to better interact with their device. The service is pre-installed on many Android devices, and it became part of the Android Accessibility Suite in 2017. According to the Google Play Store, the Android Accessibility Suite has been downloaded over five billion times, including devices that have the suite preinstalled. == Open-source == Google releases the source code of TalkBack with some releases of the accessibility service to GitHub, with the latest of these changes being from May 6, 2021. The source for these versions of Google TalkBack have been released under the Apache License version 2.0. == Release history ==

Data quality

Data quality refers to the state of qualitative or quantitative pieces of information. There are many definitions of data quality, but data is generally considered high quality if it is "fit for [its] intended uses in operations, decision making and planning". Data is deemed of high quality if it correctly represents the real-world construct to which it refers. Apart from these definitions, as the number of data sources increases, the question of internal data consistency becomes significant, regardless of fitness for use for any particular external purpose. People's views on data quality can often be in disagreement, even when discussing the same set of data used for the same purpose. When this is the case, businesses may adopt recognised international standards for data quality (See #International Standards for Data Quality below). Data governance can also be used to form agreed upon definitions and standards, including international standards, for data quality. In such cases, data cleansing, including standardization, may be required in order to ensure data quality. == Definitions == Defining data quality is difficult due to the many contexts data are used in, as well as the varying perspectives among end users, producers, and custodians of data. From a consumer perspective, data quality is: "data that are fit for use by data consumers" data "meeting or exceeding consumer expectations" data that "satisfies the requirements of its intended use" From a business perspective, data quality is: data that are "'fit for use' in their intended operational, decision-making and other roles" or that exhibits "'conformance to standards' that have been set, so that fitness for use is achieved" data that "are fit for their intended uses in operations, decision making and planning" "the capability of data to satisfy the stated business, system, and technical requirements of an enterprise" From a standards-based perspective, data quality is: the "degree to which a set of inherent characteristics (quality dimensions) of an object (data) fulfills requirements" "the usefulness, accuracy, and correctness of data for its application" Arguably, in all these cases, "data quality" is a comparison of the actual state of a particular set of data to a desired state, with the desired state being typically referred to as "fit for use," "to specification," "meeting consumer expectations," "free of defect," or "meeting requirements." These expectations, specifications, and requirements are usually defined by one or more individuals or groups, standards organizations, laws and regulations, business policies, or software development policies. == Dimensions of data quality == Drilling down further, those expectations, specifications, and requirements are stated in terms of characteristics or dimensions of the data, such as: accessibility or availability accuracy or correctness comparability completeness or comprehensiveness consistency, coherence, or clarity credibility, reliability, or reputation flexibility plausibility relevance, pertinence, or usefulness timeliness or latency uniqueness validity or reasonableness A systematic scoping review of the literature suggests that data quality dimensions and methods with real world data are not consistent in the literature, and as a result quality assessments are challenging due to the complex and heterogeneous nature of these data. == International standards for data quality == ISO 8000 is an international standard for data quality. Managed by the International Organization for Standardization, the ISO 8000 standards address and describe general aspects of data quality including principles, vocabulary and measurement data governance data quality management data quality assessment quality of master data, including exchange of characteristic data and identifiers quality of industrial data == History == Before the rise of the inexpensive computer data storage, massive mainframe computers were used to maintain name and address data for delivery services. This was so that mail could be properly routed to its destination. The mainframes used business rules to correct common misspellings and typographical errors in name and address data, as well as to track customers who had moved, died, gone to prison, married, divorced, or experienced other life-changing events. Government agencies began to make postal data available to a few service companies to cross-reference customer data with the National Change of Address registry (NCOA). This technology saved large companies millions of dollars in comparison to manual correction of customer data. Large companies saved on postage, as bills and direct marketing materials made their way to the intended customer more accurately. Initially sold as a service, data quality moved inside the walls of corporations, as low-cost and powerful server technology became available. Companies with an emphasis on marketing often focused their quality efforts on name and address information, but data quality is recognized as an important property of all types of data. Principles of data quality can be applied to supply chain data, transactional data, and nearly every other category of data found. For example, making supply chain data conform to a certain standard has value to an organization by: 1) avoiding overstocking of similar but slightly different stock; 2) avoiding false stock-out; 3) improving the understanding of vendor purchases to negotiate volume discounts; and 4) avoiding logistics costs in stocking and shipping parts across a large organization. For companies with significant research efforts, data quality can include developing protocols for research methods, reducing measurement error, bounds checking of data, cross tabulation, modeling and outlier detection, verifying data integrity, etc. == Overview == There are a number of theoretical frameworks for understanding data quality. A systems-theoretical approach influenced by American pragmatism expands the definition of data quality to include information quality, and emphasizes the inclusiveness of the fundamental dimensions of accuracy and precision on the basis of the theory of science (Ivanov, 1972). One framework, dubbed "Zero Defect Data" (Hansen, 1991) adapts the principles of statistical process control to data quality. Another framework seeks to integrate the product perspective (conformance to specifications) and the service perspective (meeting consumers' expectations) (Kahn et al. 2002). Another framework is based in semiotics to evaluate the quality of the form, meaning and use of the data (Price and Shanks, 2004). One highly theoretical approach analyzes the ontological nature of information systems to define data quality rigorously (Wand and Wang, 1996). A considerable amount of data quality research involves investigating and describing various categories of desirable attributes (or dimensions) of data. Nearly 200 such terms have been identified and there is little agreement in their nature (are these concepts, goals or criteria?), their definitions or measures (Wang et al., 1993). Software engineers may recognize this as a similar problem to "ilities". MIT has an Information Quality (MITIQ) Program, led by Professor Richard Wang, which produces a large number of publications and hosts a significant international conference in this field (International Conference on Information Quality, ICIQ). This program grew out of the work done by Hansen on the "Zero Defect Data" framework (Hansen, 1991). In practice, data quality is a concern for professionals involved with a wide range of information systems, ranging from data warehousing and business intelligence to customer relationship management and supply chain management. One industry study estimated the total cost to the U.S. economy of data quality problems at over U.S. $600 billion per annum (Eckerson, 2002). Incorrect data – which includes invalid and outdated information – can originate from different data sources – through data entry, or data migration and conversion projects. In 2002, the USPS and PricewaterhouseCoopers released a report stating that 23.6 percent of all U.S. mail sent is incorrectly addressed. One reason contact data becomes stale very quickly in the average database – more than 45 million Americans change their address every year. In fact, the problem is such a concern that companies are beginning to set up a data governance team whose sole role in the corporation is to be responsible for data quality. In some organizations, this data governance function has been established as part of a larger Regulatory Compliance function - a recognition of the importance of Data/Information Quality to organizations. Problems with data quality don't only arise from incorrect data; inconsistent data is a problem as well. Eliminating data shadow systems and centralizing data in a warehouse is one of the initiatives a company can take to ensure data consistency. En