Halbert Lynn White Jr. (November 19, 1950 – March 31, 2012) was the Chancellor's Associates Distinguished Professor of Economics at the University of California, San Diego, and a Fellow of the Econometric Society and the American Academy of Arts and Sciences. == Education and career == White, a native of Kansas City, Missouri, graduated salutatorian from Southwest High School in 1968. He went on to study at Princeton University, receiving his B.A. in economics in 1972. He earned his Ph.D. in economics at the Massachusetts Institute of Technology in 1976, under the supervision of Jerry A. Hausman and Robert Solow. White spent his first years as an assistant professor in the University of Rochester before moving to University of California, San Diego (UCSD) in 1979. He remained at UCSD until his untimely death from cancer. == Research == White was well known in the field of econometrics for his 1980 paper on robust standard errors (which is among the most-cited paper in economics since 1970), and for the heteroscedasticity-consistent estimator and the test for heteroskedasticity that are named after him. A 1982 paper by White contributed strongly to the development of quasi-maximum likelihood estimation. He also contributed to numerous other areas such as neural networks and medicine. In 1999, White co-founded an economic consulting firm, Bates White, which is based in Washington, D.C.
Security and Privacy in Computer Systems
Security and Privacy in Computer Systems is a paper by Willis Ware that was first presented to the public at the 1967 Spring Joint Computer Conference. == Significance == Ware's presentation was the first public conference session about information security and privacy in respect of computer systems, especially networked or remotely-accessed ones. The IEEE Annals of the History of Computing said that Ware's 1967 Spring Joint Computer Conference session, together with 1970's Ware report, marked the start of the field of computer security.
Artificial intelligence in customer experience
Artificial intelligence in customer experience is the use and development of artificial intelligence (AI) to aid and improve customer experience (sometimes abbreviated to CX AI). Chatbots are often seen as the first step in the development of AI within the industry, but more tailored offerings are slowly becoming available. The use of artificial intelligence in the space has since become more diverse than simply chatbots, with AI underpinning entire CX cloud platforms now used at major corporations. Contact center as a service (CCaaS) has become a core solution of the CX (customer experience) industry, with the CCaaS market size expected to reach $17.19 Billion by 2030 in the United States alone. == History == As with many AI applications, CX AI early implementation case studies have demonstrated that AI can increase the quality of customer interactions and therefore the overall experience that organizations can provide. This in turn has suggested a higher return on investment and/or revenue as a result. The beginning of the revolution of customer experience and the use of machine learning was with chatbots. The use of this type of AI can be traced back to Alan Turing in 1950, when the Church–Turing thesis suggested that computers could use "formal reasoning" to reach conclusions. In 2017, Meta produced one of the first breakthroughs for everyday use of AI for customer experience when it allowed Facebook users to create their own messaging bots for free on its Facebook messenger platform. The main focus of this was to both automate and improve customer experience and interaction. In 2023, CCaaS vendors began announcing the integration of ChatGPT’s generative AI into their CX solutions. Generative AI adds a layer of semantics into AI outputs. This was a major breakthrough for conversational AI. Using natural language processing and conversational AI, chatbots could enhance the level of service they could provide, speaking to customers in an easy-to-understand and conversational tone. == Applications == Currently the main location for the application of CX AI in the sector is in contact centers. Historically, contact centers were simply known as call centers, but in recent years differentiation developed between the two terms. Call centers provide phone support, while contact centers also provide support via digital channels in addition to analogue phone systems. Contact centers are therefore seen as a complete customer service solution, where as call centers simply cover one aspect of customer interactions. As a part of improving CX, AI is also improving the employee experience. AI is able to automate tasks to free up time for contact center agents to focus on higher priority tasks. For example, AI can be used for auto summarization. This means that instead of human agents having to summarize customer interactions now AI can do it, saving organizations time and money.
Use of artificial intelligence by the United States Department of Defense
The United States Department of Defense has been analyzing and employing military applications of artificial intelligence since at least 2014. The program initially focused on drones and other robots, but has also been using large language models for military research and analysis. The current US policy on lethal autonomous weapons is Department of Defense Directive 3000.09, updated in January 2023. == Background == The United States Department of Defense began developing lethal autonomous weapons as early as the Reagan administration. An early version of the Tomahawk missile could have been used to destroy Soviet ships without direct human control; the initiative was abandoned after the United States and the Soviet Union signed START I. By 2014, the United Kingdom, Israel, and Norway had already begun using missiles equipped with artificial intelligence systems. The Department of Defense established a policy on the use of artificial intelligence in 2012. == History == === 2016–2017: Carter secretaryship === In May 2016, secretary of defense Ash Carter stated that his Third Offset strategy would include utilizing artificial intelligence as a military advantage. The New York Times reported that year that the Department of Defense had tested an autonomous drone at an approximation of a Middle Eastern village at Camp Edwards. Deputy secretary of defense Robert O. Work, who advocated for developing artificial intelligence, told the Times that the United States needed to compete with China and Russia by having a tactical advantage they could not easily replicate. The initiative was developed by DARPA beginning in 2015. The use of artificial intelligence in the U.S. military was controversial within the department; in February, Paul Scharre, who worked for the Office of the Secretary of Defense in the secretaryships of Robert Gates and Leon Panetta, published a report about the risks of artificial intelligence for broad military applications. === 2017–2019: Mattis secretaryship === By 2017, the United States Air Force had already begun using artificial intelligence in military robots. The Air Force's use of Neurala, an artificial intelligence company, concerned officials in the Department of Defense after an investigation found that Neurala had accepted money from an investment firm with funding from a state-run Chinese company. The Department of Defense began heavily investing in artificial intelligence after Work established Project Maven, an initiative to encourage the development and integration of artificial intelligence in the military, in April 2017. In May 2018, secretary of defense Jim Mattis privately expressed to president Donald Trump that he needed to establish a national strategy on artificial intelligence, quoting an article from former secretary of state Henry Kissinger that called for a presidential commission on the technology. The Department of Defense established the Joint Artificial Intelligence Center the following month. Google began working with the Department of Defense on analyzing drone footage as early as March. Google's involvement in the initiative led to protests from employees and mass resignations. Seeking to quell internal unrest, Google stated it would not renew its contract with the Department of Defense in June. The Department of Defense announced an artificial intelligence contract with Microsoft in October. === 2025–present: Hegseth secretaryship === In December 2025, secretary of defense Pete Hegseth announced GenAI.mil, an artificial intelligence platform for the Department of Defense. In a video announcing the platform, Hegseth stated that Department of Defense workers would be able to "conduct deep research, format documents and even analyze video or imagery." The Department of Defense contracted first Gemini by Google, then ChatGPT by OpenAI, and finally Grok by xAI for the platform. Claude by Anthropic was also contracted by the Department of Defense and was in use on secure servers until it was revealed that Claude had been used in the 2026 operation to capture Nicolás Maduro, who was at the time the leader of Venezuela. This revelation sparked a high-profile dispute over Anthropic's ability to constrain Claude's useage, resulting in the termination of Anthropic's $200 million defense contract. The Department of Defense also moved to label Anthropic a supply chain risk, which was later blocked by a federal judge.
Agents of S.H.I.E.L.D. season 4
The fourth season of the American television series Agents of S.H.I.E.L.D., based on the Marvel Comics spy organization S.H.I.E.L.D., follows Phil Coulson and other S.H.I.E.L.D. agents and allies after the signing of the Sokovia Accords. It is set in the Marvel Cinematic Universe (MCU) and acknowledges the continuity of the franchise's films. The season was produced by ABC Studios, Marvel Television, and Mutant Enemy Productions, with Jed Whedon, Maurissa Tancharoen, and Jeffrey Bell serving as showrunners. Clark Gregg reprises his role as Coulson from the film series, starring alongside the returning series regulars Ming-Na Wen, Chloe Bennet, Iain De Caestecker, Elizabeth Henstridge, and Henry Simmons. They are joined by John Hannah who was promoted from his recurring guest role in the third season. The fourth season was ordered in March 2016, with production taking place from that July until the following April. Due to its broadcast schedule, the season was split into three "pods": Ghost Rider for the first eight episodes, featuring recurring guest star Gabriel Luna as the supernatural Robbie Reyes / Ghost Rider and exploring mysticism in the MCU alongside the film Doctor Strange (2016); LMD, referring to the new Life Model Decoy program, for the next seven episodes which focus on recurring guest star Mallory Jansen as the LMD Aida; and Agents of Hydra for the final seven episodes, partly set in a "what if" virtual reality that allowed the return of former series regular Brett Dalton as Grant Ward. The season is also affected by the events of the film Captain America: Civil War (2016), and continues storylines established in the canceled series Agent Carter. The first episode premiered at a screening on September 19, 2016, with the season then airing for 22 episodes on ABC, from September 20, 2016, until May 16, 2017. The premiere debuted to 3.58 million viewers, down from previous season premieres but average for the series. Critical response to the season was positive, with many feeling that each pod was better than the last and in particular praising the visual effects and tone of Ghost Rider, the writing and acting of LMD, and the character development and political commentary explored during Agents of Hydra. The season saw series low viewership, but was still considered to have solved ABC's problem during its new Tuesday night timeslot, and the series was renewed for a fifth season in May 2017. == Episodes == == Cast and characters == == Production == === Development === Agents of S.H.I.E.L.D. was renewed for a fourth season on March 3, 2016, earlier than usual for the series. Executive producer Jed Whedon said on this, "We're thrilled to know going into the end of [season three] with certainty that we will be returning, because we can build our story accordingly." Executive producer Maurissa Tancharoen also noted that logistics for hiring directors for the season in advance would be easier, "which is a very nice privilege to have...that's a luxury". The end of the episode "What If..." features an onscreen tribute to Bill Paxton, who died in February 2017 and had portrayed John Garrett in the series' first season. The series paid additional tribute to Paxton in "All the Madame's Men" with promos during The Bakshi Report news segment showcasing John Garrett as a fallen American hero. The end of "World's End" features a similar onscreen tribute to Powers Boothe, who died in May 2017 and had portrayed Gideon Malick in the series' third season. === Writing === The season shifted to the later 10 pm timeslot, allowing it to take on a darker, more mature tone than previous seasons. According to Tancharoen, "The whole tagline for this year is 'Agents of S.H.I.E.L.D. After Dark'". The timeslot gave the series the opportunity to present an increased level of violence and partial nudity, as well as take more risks and present edgier themes. Following the third-season finale, Tancharoen stated that the fourth season would explore the guilt Daisy Johnson has over Lincoln Campbell's death. Executive producer Jeffrey Bell noted the writers tried to continue the tradition of "finding new combinations and new conflicts" between different sets of characters, given "a lot of procedurals [see] the same people doing the same thing for five years". Pairings that would be explored included Coulson and Mack, continuing from the end of season three, who have a mutual respect for one another due to their relationships with Daisy, and Leo Fitz and Holden Radcliffe, who work together. The Fitz-Simmons relationship was also explored more, examining the new challenges it presented for the two "working together, loving each other and living together". Following the third season's dealing with the themes of Captain America: Civil War (2016), such as the opposing reactions to the Inhumans, Whedon said that the question of "How do you deal with a war with powered people at that level, a government level?" was one that they wanted to answer in the fourth season. Tancharoen called the Inhumans "a permanent part of our universe now", with Whedon adding, "we have a quick-fire way of introducing people with powers. It gives us a lot of leeway in our world, and it lets us explore the metaphors of what it is like to be different. We will never close that chapter." With the Inhumans film being removed from Marvel Studios' release schedule, the series had "a little more freedom" and were "able to do a little bit more" with the species, including the potential of introducing some of the "classic" Inhumans, though the series would focus less on Inhumans than the third season which saw "a real significant Inhuman agenda story". It was not intended to be a spin-off of Agents of S.H.I.E.L.D. On the evolution of S.H.I.E.L.D. to featuring so many powered characters, Whedon said "the dynamic in the world has changed. There was one person with powers, and then by The Avengers there were maybe six total ... now they're much more prevalent, so there's reaction from the public based on that." The season is structured into three "pods" based on its airing schedule: the first eight episodes, subtitled Ghost Rider; LMD (Life Model Decoy) for the subsequent seven episodes; and a third pod for the final seven episodes called Agents of Hydra. Elements and characters cross over between the different pods, but the sections "definitely have a different feel" from one another, as Bell explained that 22 episodes "is a long time to hold a big bad or a single plot line, especially for an audience", and for the past two seasons, the series was able to have two separated halves that "allows us to introduce a big bad. And then, something happens and we rise somebody new ... Now, there's three of those." "Financial considerations" were also taken into account in creating the pods for the season, as using LMDs does not "cost as much as setting a guy's head on fire via CGI". In terms of writing the "complicated season", Whedon said the writers were "aware that our fans are our fans and have spent some time with these characters and are clever and see things coming sometimes ... Part of our job is to create not just what we are presenting on plot, but letting the audience be one step ahead of us and being one step ahead of that." He added that the writers knew that they wanted to tell a Ghost Rider story, an LMD story, and a "what if" scenario, and the hardest part was making each pod still fit together as a single season. The major connection ultimately became the Darkhold, which leads from the magic of Ghost Rider to the advanced science of LMD and then the Framework in Agents of Hydra. Ghost Rider also reappears in the final episode of the season, "World's End", as an additional connection. ==== Ghost Rider ==== While planning the fourth season, Marvel suggested that the series introduce Ghost Rider, after the character's film rights had returned to Marvel from Sony in May 2013. Loeb felt that this made the season unquestionably "the series' biggest" with the "most ambitious story yet". He added that "one of the things that we talked about is, S.H.I.E.L.D. always looked out for the weird, the unusual, the things that were and could be a problem for the public", and Marvel realized that Ghost Rider's abilities, which are more mystical than anything seen in the series to date, opened up "a quarter of the universe that we haven't really spent a lot of time exploring ... what happens if our very real, our very grounded agents who are very much a family have to take on something that is as bizarre and powerful and unique as Ghost Rider." Bell added that the producers would have been willing to give an entire season of the show to a Ghost Rider arc if the season was 13 episodes or less, but 22 episodes seemed too long to "feel like one flavor". The Robbie Reyes version of Ghost Rider was chosen over other versions of the character from the comics because of his relationship with his brother Gabe, w
Healthy Together
Healthy Together is a health technology company that provides software for Health & Humans Services Departments. Healthy Together supports a “One Door” approach to eligibility, enrollment, and management for programs like Medicaid, Supplemental Nutrition Assistance Program, TANF and WIC, as well as behavioral health (988), disease surveillance, vital records, child welfare and more. The platform's use is to increase the reach and efficacy of program initiatives, improve health equity and reduce cost. Software is available in the United States of America with current deployments in Florida, Oklahoma. The United States Department of Veterans Affairs also utilizes Healthy Together's mobile platform. == Development == Healthy Together launched in March 2020 and builds software for public health and health and human services departments. The Florida Department of Health began using the platform in September 2020 to deliver real-time test results to residents. Over 50% of households in Florida have adopted the mobile application. On December 6, 2022, the Advanced Technology Academic Research Center (ATARC) awarded Healthy Together and the State of Florida's Department of Health with a Digital Experience Award at their 2022 GITEC Emerging Technology Award Ceremony in Washington, D.C. to recognize success of the project. The partnership was also highlighted on the Federal News Network's show Federal Drive. The platform is also used at universities in Oklahoma. In November 2022, the United States Department of Veterans Affairs and Healthy Together announced a collaboration to expand access to health records for Veterans. The platform provides 18 million Veterans with access to their health information through their smartphones and mobile devices. In December 2022, the integration was recognized as one of Healthcare IT News' Top 10 stories of 2022.
Science Fiction Thinking Machines
Science Fiction Thinking Machines: Robots, Androids, Computers is an anthology of science fiction short stories edited by American anthologist Groff Conklin. It was first published in hardcover by Vanguard Press in May 1954. An abridged paperback edition titled, Selections from Science Fiction Thinking Machines was later published by Bantam Books in August 1955 and was reprinted in September 1964. The book consists of twenty-two novelettes and short stories by various science fiction authors, together with an introduction and bibliography by the editor. The stories were previously published from 1899-1954, in various science fiction and other magazines. == Contents == Note: stories also appearing in the abridged edition annotated A. "Introduction" (Groff Conklin) "Automata: I" (S. Fowler Wright) "Moxon's Master" (Ambrose Bierce) "Robbie" (Isaac Asimov) A "The Scarab" (Raymond Z. Gallun) "The Mechanical Bride" (Fritz Leiber) "Virtuoso" (Herbert Goldstone) A "Automata: II" (S. Fowler Wright) "Boomerang" (Eric Frank Russell) A "The Jester" (William Tenn) A "R. U. R." (Karel Čapek) "Skirmish" (Clifford D. Simak) A "Soldier Boy" (Michael Shaara) "Automata: III" (S. Fowler Wright) "Men Are Different" (Alan Bloch) A "Letter to Ellen" (Chan Davis) A "Sculptors of Life" (Wallace West) "The Golden Egg" (Theodore Sturgeon) A "Dead End" (Wallace Macfarlane) A "Answer" (Hal Clement) "Sam Hall" (Poul Anderson) A "Dumb Waiter" (Walter M. Miller Jr.) A "Problem for Emmy" (Robert Sherman Townes) A "Selected List of Tales About Robots, Androids, and Computers" (Groff Conklin)