Trying to pick the best AI customer-support bot? An AI customer-support bot is software that uses machine learning to help you get more done — it scales effortlessly from a single task to thousands. The best picks balance beginner-friendly simplicity with the depth power users need, and they ship updates often. Whether you are a beginner or a pro, the right AI customer-support bot slots into your workflow and pays for itself fast. Read on for hands-on impressions, pricing tiers, and the standout features that matter.
Digistar
Digistar is the first computer graphics-based planetarium projection and content system. It was designed by Evans & Sutherland and released in 1983. The technology originally focused on accurate and high quality display of stars, including for the first time showing stars from points of view other than Earth's surface, travelling through the stars, and accurately showing celestial bodies from different times in the past and future. Beginning with the Digistar 3 the system now projects full-dome video. == Projector == Unlike modern full-dome systems, which use LCD, DLP, SXRD, or laser projection technology, the Digistar projection system was designed for projecting bright pinpoints of light representing stars. This was accomplished using a calligraphic display, a form of vector graphics, rather than raster graphics. The heart of the Digistar projector is a large cathode-ray tube (CRT). A phosphor plate is mounted atop the tube, and light is then dispersed by a large lens with a 160 degree field of view to cover the planetarium dome. The original lens bore the inscription: "August 1979 mfg. by Lincoln Optical Corp., L.A., CA for Evans and Sutherland Computer Corp., SLC, UT, Digital planetarium CRT projection lens, 43mm, f2.8, 160 degree field of view". The coordinates of the stars and wire-frame models to be displayed by the projector were stored in computer RAM in a display list. The display would read each set of coordinates in turn and drive the CRT's electron beam directly to those coordinates. If the electron beam was enabled while being moved a line would be painted on the phosphor plate. Otherwise, the electron beam would be enabled once at its destination and a star would be painted. Once all coordinates in the display list had been processed, the display would repeat from the top of the display list. Thus, the shorter the display list the more frequently the electron beam would refresh the charge on a given point on the phosphor plate, making the projection of the points brighter. In this way, the stars projected by Digistar were substantially brighter than could be achieved using a raster display, which has to touch every point on the phosphor plate before repeating. Likewise, the calligraphic technology allowed Digistar to have a darker black-level than full-dome projectors, since the portions of the phosphor plate representing dark sky were never hit by the electron beam. As it is only one tube, with no pixelated color filter screen, the Digistar projector is monochromatic. The Digistar projects a bright, phosphorescent green, though many (including both visitors and planetarians) report they cannot distinguish between this green and white. Additionally, unlike a raster display, the calligraphic display is not discretized into pixels, so the displayed stars were a more realistic single spot of light, without the blocky or ropy artifacts that are hard to avoid with raster graphics. Due to the use of vector graphics, as opposed to raster imaging, the Digistar does not have the resolution issues that many full-dome systems have. Thanks to this, and the brightness of the CRT, only one projector is needed to project on the entire dome, whereas most full-dome systems require up to six raster projectors, depending on dome size. The projector in the original Digistar was housed in a square pyramid-shaped sheathing. When powered on, the four sides at the tip of the pyramid would recede into the housing, exposing the lens and appearing as a cut-off pyramid. As Digistar II was being developed, many planetaria were sold Digistar LEA projectors. The LEA, called Digistar 1.5 by many users, was effectively a prototype of the D2 projector, compatible with Digistar and upgradable to Digistar II. There are no significant differences in performance between the LEA and the true D2. == History == Digistar was the brainchild of Stephen McAllister and Brent Watson, both of whom were long-time amateur astronomers and computer graphics engineers. In 1977, E&S had been consulting with Johnson Space Center regarding training simulators for astronauts. McAllister had been writing proof-of-concept software for this consultation and in summer 1977 entered the data for 400 bright stars and wrote the software to display them. Steve and Brent both originally saw the system's purpose as celestial navigation training. Brent, who had until recently worked at Hansen planetarium, asked his planetarium coworkers what they thought of a potential digital planetarium system, and then Steve and Brent both targeted the system toward planetaria. The primary goal of the planetarium system was to use computer graphics to overcome the limitation of traditional star ball technology that only allowed display of star fields from the point of view of Earth's surface. By using computer graphics the stars could be displayed from viewpoints in space, including simulating the appearance of space flight. Likewise, planets and moons within the Solar System could be displayed accurately for any time in history, from any point of view. The system used the location of real stars from the Yale Bright Star Catalogue, as well as random stars. A laboratory prototype of Digistar was used to generate the star fields and tactical displays in the 1982 science fiction film Star Trek II: The Wrath of Khan. Filming was done directly from the Digistar display in the lab. ILM projected the effort would take two weeks, but in fact it took from late November 1981 until mid-February 1982. The last shot recorded was what became the first entirely computer generated feature film sequence. It was the opening scene of the film, a rotating forward translation through a star field that lasted 3.5 minutes. It was recorded in one take, at a rate of one frame every 3.5 seconds, taking four hours for the shoot. The Digistar team members are credited in the film. After prototyping in labs at Evans and Sutherland the team repeatedly used Salt Lake City's Hansen planetarium to beta test the system at the planetarium at night. The Digistar team performed one week of shows at the planetarium as a fund raiser to benefit the planetarium. The company also later gave the planetarium an improved prototype Digistar to replace "Jake", the planetarium's aging Spitz planetarium projector. The first customer installation was to the newly constructed Universe Planetarium at the Science Museum of Virginia in 1983, the largest planetarium dome in the world at the time, for $595,000. By September 1986 there were four installed Digistars. Even at this point the long-term success of the product was very much in doubt, but as of 2019 Digistar has an installed base of over 550 planetaria. === Versions === Digistar (1983) Digistar II (1995) Digistar 3 (2002) Digistar 4 (2010?) Digistar 5 (2012) Digistar 6 (2016) Digistar 7 (2021) == Hardware == Digistar was driven by a VAX-11/780 minicomputer, with custom graphics hardware related to the E&S Picture System 2. Later versions of Digistar 1 used a DEC MicroVAX 2, driving a custom version of a PS/300. The original Digistar and Digistar 2 had a physical control panel that was used for running the star shows. This control panel was approximately 3' x 4' and contained a keyboard, a 6 DOF joystick, and a large array of back-lit buttons. One button that was used for moving the viewpoint forward in space was labeled "Boldly Go". Later iterations of Digistar replaced the physical control panel with a common graphical user interface. Digistar 3 was the first Digistar system to offer full-dome video in 2002, using six projectors. Digistar 4 was able to cover the dome using only two projectors. == System limitations == Though technologically advanced in its day, and the closest system to true full-dome video at the time of its release, the original Digistar and Digistar 2 are limited to only projecting dots and lines—meaning only wireframe models can be projected. To compensate for this, the projector is capable of defocusing specific models, blurring lines and dots together. An example of this is in the Digistar 2's built-in Milky Way model. The model is a circle of parallel lines that, when defocused, appear as the continuous band of the Milky Way across the sky. On more complex models, especially three-dimensional ones, brightness and details may be lost in this process, so it is not useful in all situations. The Digistar and Digistar 2 also suffer focus limitations. Because they use a single lens to cover the entire dome, it is difficult to gain perfect focus across the dome. Coupled with this, stars greater than a certain brightness are "multihit" points, meaning the projector draws two dots at the given position to accommodate the brightness of the star. Errors in the projector can lead the second dot to be slightly out-of-place with the first one. These two issues together, along with other issues that can occur within the projector's focus system, give the stars a blobby look. Some p
Super column
A super column is a tuple (a pair) with a binary super column name and a value that maps it to many columns. They consist of a key–value pairs, where the values are columns. Theoretically speaking, super columns are (sorted) associative array of columns. Similar to a regular column family where a row is a sorted map of column names and column values, a row in a super column family is a sorted map of super column names that maps to column names and column values. A super column is part of a keyspace together with other super columns and column families, and columns. == Code example == Written in the JSON-like syntax, a super column definition can be like this: Where: "databases" are keyspace; "Cassandra" and "HBase" are rowKeys; "name" and "address" are super column names; "firstName", "city", "age", etc. are column names.
Novell File Reporter
Novell File Reporter (NFR) is software that allows network administrators to identify files stored on the network and generates reports regarding the size of individual files, file type, when files were last accessed, and where duplicates exist. Additionally, the File Reporter tracks storage volume capacity and usage. It is a component of the Novell File Management Suite. == How it works == Novell File Reporter examines and reports on terabytes of data via a central reporting engine (NFR Engine) and distributed agents (NFR Agents). The NFR Engine schedules the scans of file instances conducted by NFR Agents, processes and compiles the scans for reporting purposes, and provides report information to the user interface. In addition to the standard reports it can generate, the NFR Engine can also produce "trigger reports" in response to specific events (a server volume crossing a capacity threshold, for example). Accordingly, the NFR Engine monitors the data gathered by the NFR Agents in order to identify these "triggers." The NFR Engine when working in either eDirectory or Active Directory connects to the directory via a Directory Services Interface (DSI) and thus can monitor and check file permissions.
Spatial computing
Spatial computing refers to 3D human–computer interaction techniques that are perceived by users as taking place in the real world, in and around their bodies and physical environments, instead of constrained to and perceptually behind computer screens or in purely virtual worlds. This concept inverts the long-standing practice of teaching people to interact with computers in digital environments, and instead teaches computers to better understand and interact with people more naturally in the human world. This concept overlaps with and encompasses others including extended reality, augmented reality, mixed reality, natural user interface, contextual computing, affective computing, and ubiquitous computing. The usage for labeling and discussing these adjacent technologies is imprecise. Spatial computing devices include sensors—such as RGB cameras, depth cameras, 3D trackers, inertial measurement units, or other tools—to sense and track nearby human bodies (including hands, arms, eyes, legs, mouths) during ordinary interactions with people and computers in a 3D space. They further use computer vision to attempt to understand real world scenes, such as rooms, streets or stores, to read labels, to recognize objects, create 3D maps, and more. Quite often they also use extended reality and mixed reality to superimpose virtual 3D graphics and virtual 3D audio onto the human visual and auditory system as a way of providing information more naturally and contextually than traditional 2D screens. Spatial computing often refers to personal computing devices like headsets and headphones, but other human-computer interactions that leverage real-time spatial positioning for displays, like projection mapping or cave automatic virtual environment displays, can also be considered spatial computing if they leverage human-computer input for the participants. == History == The term "spatial computing" apparently originated in the field of GIS around 1985 or earlier to describe computations on large-scale geospatial information. Early examples of spatial computing in GIS include ArcInfo and its iterations, initially released in 1981, a part of ArcGIS along with ArcEditor, which together provide mapping, analysis, editing, and geoprocessing for geodatabases. This is somewhat related to the modern use, but on the scale of continents, cities, and neighborhoods. Modern spatial computing is more centered on the human scale of interaction, around the size of a living room or smaller. But it is not limited to that scale in the aggregate. In the early 1990s, as field of virtual reality was beginning to be commercialized beyond academic and military labs, a startup called Worldesign in Seattle used the term Spatial Computing to describe the interaction between individual people and 3D spaces, operating more at the human end of the scale than previous GIS examples may have contemplated. The company built a CAVE-like environment it called the Virtual Environment Theater, whose 3D experience was of a virtual flyover of the Giza Plateau, circa 3000 BC. Robert Jacobson, CEO of Worldesign, attributes the origins of the term to experiments at the Human Interface Technology Lab, at the University of Washington, under the direction of Thomas A. Furness III. Jacobson was a co-founder of that lab before spinning off this early VR startup. In 1997, an academic publication by T. Caelli, Peng Lam, and H. Bunke called "Spatial Computing: Issues in Vision, Multimedia and Visualization Technologies" introduced the term more broadly for academic audiences, focusing on a variety of topics such as image processing, dead reckoning navigation, object recognition, and visualizing spatial data. The specific term "spatial computing" was later referenced again in 2003 by Simon Greenwold, as "human interaction with a machine in which the machine retains and manipulates referents to real objects and spaces". MIT Media Lab alumnus John Underkoffler gave a TED talk in 2010 giving a live demo of the multi-screen, multi-user spatial computing systems being developed by Oblong Industries, which sought to bring to life the futuristic interfaces conceptualized by Underkoffler in the films Minority Report and Iron Man. Google Earth, initially released by Keyhole Inc. in 2001 and re-released by Google in 2005 can be considered a capable GIS and includes advanced geospatial tools and capabilities. == Notable instances of the use of spatial computing == In 2019, Microsoft HoloLens released a video outlining Airbus' partnership with Microsoft Azure to utilize the latter's mixed reality services for streamlining and improving the aircraft design process, as well as reducing the error in development. Airbus utilized the HoloLens 2 to this end, and the executive vice president of engineering claimed that their design process' validation phases were "hugely accelerated by 80 percent", as well as "strongly believe[d]" that up to 30% improvements in their industrial tasks could be attained with the HoloLens 2. During the presentational video, Airbus cited the maturity of Microsoft Azure services as "key" for their usage of the HoloLens 2. Also in 2019, the U.S. army partnered with Microsoft to produce a HoloLens based Integrated Visual Augmentation System (IVAS) to enhance infantry members by giving troops various abilities, including but not limited to using holographs to train, projecting 3D maps into their vision, and seeing through smoke and corners. Microsoft received tens of thousands of hours of feedback for their systems by 2021. Sergeant Marc Krugh at the time claimed that Microsoft's partnership has already caused the army to rethink some of its troops' operation strategy. == Products == === Apple Vision Pro === Apple announced Apple Vision Pro, a device it markets as a "spatial computer", on June 5, 2023. It includes several features such as Spatial Audio, two 4K micro-OLED displays, the Apple R1 chip and eye tracking, and released in the United States on February 2, 2024. In announcing the platform, Apple invoked its history of popularizing 2D graphical user interfaces that supplanted prior human-computer interface mechanisms such as the command line. Apple suggests the introduction of spatial computing as a new category of interactive device, on the same level of importance as the introduction of the 2D GUI. Apple Vision Pro runs on a new operating system called visionOS, which combines eye tracking, gesture recognition, and voice input to enable immersive interaction without physical controllers. The platform is aimed at productivity, entertainment, collaboration, and enterprise use cases. === Magic Leap === Magic Leap had also previously used the term “spatial computing” to describe its own devices. Its first headset, the Magic Leap 1, was released on August 8, 2018. Magic Leap’s technology enables the display of content into the real world using an optical see-through head-mounted display, which projects an overlay of a virtual world into the user’s field of view. This allows for an experience where the physical and digital worlds are perceived simultaneously. === Microsoft Hololens === On February 24, 2019, Microsoft released the HoloLens 2, which includes mixed reality tools and can generate interactable, manipulatable holograms in 3D space. The holograms in question can be related to a physical object or completely independent and free-floating. The Azure Spatial Anchors cloud service was released simultaneously, which gives the holograms capability to persist across time and many individuals' devices. === Meta Quest === The Meta Quest 3, a mixed reality gaming headset that includes spatial audio, two color cameras, and grants the ability to interact with virtual characters released on October 9, 2023, at a notably cheaper price than the Apple Vision Pro, but with reduced capabilities. === Snap Spectacles === Spectacles (product) are augmented reality glasses developed by Snap Inc.. The latest generation includes a 46-degree stereoscopic display, adjustable tint, and Snapdragon processors. Spectacles allow users to interact with a collection of augmented reality experiences designed for education, entertainment, and utility. Currently, the device is in the hands of selected developers and creators, as part of an experimental AR ecosystem focused on creativity, use case exploration and expression.
Bottlenose (company)
Bottlenose.com, also known as Bottlenose, is an enterprise trend intelligence company that analyzes big data and business data to detect trends for brands. It helps Fortune 500 enterprises discover, and track emerging trends that affect their brands. The company uses natural language processing, sentiment analysis, statistical algorithms, data mining, and machine learning heuristics to determine trends, and has a search engine that gathers information from social networks. KPMG Capital has invested a "substantial amount" in the company. Bottlenose processed 72 billion messages per day, in real-time, from across social and broadcast media, as of December 2014. == History == The company is based in Los Angeles, CA. Bottlenose is a real-time trend intelligence tool that measures social media campaigns and trends. The company also provides a free version of its Sonar tool that shows real-time trends across social media. In October 2012, the company received $1 million of funding from ff Venture Capital and Prosper Capital. By 2014, the company raised about $7 million in funding. In December 2014, KPMG Capital announced further investment in the company. In February 2015, the company confirmed it had raised $13.4 million in Series B funding led by KPMG Capital. Bottlenose partnered with the nonprofit No Labels during the 2014 State of the Union Address to analyze Twitter conversations for bipartisanship. The company also partnered with media monitoring company Critical Mention to analyze broadcast analytics. The Bottlenose Nerve Center integrated with the Critical Mention API to analyze real-time trends in television and radio broadcasts. In June 2014, Bottlenose updated its trend detection product to Nerve Center 2.0. It creates a newsfeed to show changes in trends and sends alerts when trends occur. It also has "emotion detection," which will display the emotions associated with specific comments on trending topics. In 2016, Bottlenose released its Nerve Center 3.0 platform, which was designed to automate the work of data scientists and lower the cost of artificial intelligence for businesses.
Knowledge spillover
Knowledge spillover is an exchange of ideas among individuals. Knowledge spillover is usually replaced by terminations of technology spillover, R&D spillover and/or spillover (economics) when the concept is specific to technology management and innovation economics. In knowledge management economics, knowledge spillovers are non-rival knowledge market costs incurred by a party not agreeing to assume the costs that has a spillover effect of stimulating technological improvements in a neighbor through one's own innovation. Such innovations often come from specialization within an industry. There are two kinds of knowledge spillovers: internal and external. Internal knowledge spillover occurs if there is a positive impact of knowledge between individuals within an organization that produces goods and/or services. An external knowledge spillover occurs when the positive impact of knowledge is between individuals outside of a production organization. Marshall–Arrow–Romer (MAR) spillovers, Porter spillovers and Jacobs spillovers are three types of spillovers. == Conceptualizations == === Marshall–Arrow–Romer === Marshall–Arrow–Romer (MAR) spillover has its origins in 1890, where the English economist Alfred Marshall developed a theory of knowledge spillovers. Knowledge spillovers later were extended by economists Kenneth Arrow (1962) and Paul Romer (1986). In 1992, Edward Glaeser, Hedi Kallal, José Scheinkman, and Andrei Shleifer pulled together the Marshall–Arrow–Romer views on knowledge spillovers and accordingly named the view MAR spillover in 1992. Under the Marshall–Arrow–Romer (MAR) spillover view, the proximity of firms within a common industry often affects how well knowledge travels among firms to facilitate innovation and growth. The closer the firms are to one another, the greater the MAR spillover. The exchange of ideas is largely from employee to employee, in that employees from different firms in an industry exchange ideas about new products and new ways to produce goods. The opportunity to exchange ideas that lead to innovations key to new products and improved production methods. Research on the Cambridge IT Cluster (UK) suggests that technological knowledge spillovers might only happen rarely and are less important than other cluster benefits such as labour market pooling. === Porter === Porter (1990), like MAR, argues that knowledge spillovers in specialized, geographically concentrated industries stimulate growth. He insists, however, that local competition, as opposed to local monopoly, fosters the pursuit and rapid adoption of innovation. He gives examples of Italian ceramics and gold jewellery industries, in which hundreds of firms are located together and fiercely compete to innovate since the alternative to innovation is demise. Porter's externalities are maximized in cities with geographically specialized, competitive industries. === Jacobs === Under the Jacobs spillover view, the proximity of firms from different industries affect how well knowledge travels among firms to facilitate innovation and growth. This is in contrast to MAR spillovers, which focus on firms in a common industry. The diverse proximity of a Jacobs spillover brings together ideas among individuals with different perspectives to encourage an exchange of ideas and foster innovation in an industrially diverse environment. Developed in 1969 by urbanist Jane Jacobs and John Jackson the concept that Detroit’s shipbuilding industry from the 1830s was the critical antecedent leading to the 1890s development of the auto industry in Detroit since the gasoline engine firms easily transitioned from building gasoline engines for ships to building them for automobiles. == Incoming and outgoing spillovers == Knowledge spillover has asymmetric directions. The focal entity and receives or outflows know-how to others, creating incoming and outgoing spillovers. Cassiman and Veugelers (2002) use survey data and estimate incoming and outgoing spillover and study the economic impacts. Incoming spillover increases growth opportunity and productivity improvements of receivers, while outgoing spillover leads to free rider problem in the technology competition. Chen et al. (2013) use econometric method to gauge incoming spillover, a way that applies for all companies without survey. They find that incoming spillover explains R&D profits of industrial firms. == Policy implications == As information is largely non-rival in nature, certain measures must be taken to ensure that, for the originator, the information remains a private asset. As the market cannot do this efficiently, public regulations have been implemented to facilitate a more appropriate equilibrium. As a result, the concept of intellectual property rights have developed and ensure the ability of entrepreneurs to temporarily hold on to the profitability of their ideas through patents, copyrights, trade secrets, and other governmental safeguards. Conversely, such barriers to entry prevent the exploitation of informational developments by rival firms within an industry. For example, Wang (2023) indicates that technology spillovers are reduced by 27% to 51% when trade secrets laws are implemented by the Uniform Trade Secrets Act in the US. On the other hand, when the research and development of a private firm results in a social benefit, unaccounted for within the market price, often greater than the private return of the firm's research, then a subsidy to offset the underproduction of that benefit might be offered to the firm in return for its continued output of that benefit. Government subsidies are often controversial, and while they might often result in a more appropriate social equilibrium, they could also lead to undesirable political repercussions as such a subsidy must come from taxpayers, some of whom may not directly benefit from the researching firm's subsidized knowledge spillover. The concept of knowledge spillover is also used to justify subsidies to foreign direct investment, as foreign investors help diffuse technology among local firms. == Examples == Business parks are a good specific example of concentrated businesses that may benefit from MAR spillover. Many semiconductor firms intentionally located their research and development facilities in Silicon Valley to take advantage of MAR spillover. In addition, the film industry in Los Angeles, California, and elsewhere relies on a geographic concentration of specialists (directors, producers, scriptwriters, and set designers) to bring together narrow aspects of movie-making into a final product. A general example of a knowledge spillover could be the collective growth associated with the research and development of online social networking tools like Facebook, YouTube, and Twitter. Such tools have not only created a positive feedback loop, and a host of originally unintended benefits for their users, but have also created an explosion of new software, programming platforms, and conceptual breakthroughs that have perpetuated the development of the industry as a whole. The advent of online marketplaces, the utilization of user profiles, the widespread democratization of information, and the interconnectivity between tools within the industry have all been products of each tool's individual developments. These developments have since spread outside the industry into the mainstream media as news and entertainment firms have developed their own market feedback applications within the tools themselves, and their own versions of online networking tools (e.g. CNN’s iReport).