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AI Chatbot Zendesk — independent reviews, comparisons, pricing and step-by-step guides on Aizhi.

  • MeeMix

    MeeMix

    MeeMix Ltd is a company specializing in personalizing media-related content recommendations, discovery and advertising for the telecommunication industry, founded in 2006. On January 1, 2008, MeeMix launched meemix.com, a public personalized internet radio serving as an online testbed for the development of music taste-prediction technologies. Subsequently, MeeMix released in 2009 a line of Business-to-business commercial services intended to personalize media recommendations, discovery and advertising. MeeMix hybrid taste-prediction technology relies on integrating machine learning algorithms, digital signal processing, behavior analysis, metadata analysis and collaborative filtering, and is provided via API web service. In August 2009, MeeMix was announced as Innovator Nominee in the GSM Association’s Mobile Innovation Grand Prix worldwide contest. As of 2013, MeeMix no longer features internet radios on meemix.com. On Sep 28, 2014, meemix.com went offline.

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  • Security and Privacy in Computer Systems

    Security and Privacy in Computer Systems

    Security and Privacy in Computer Systems is a paper by Willis Ware that was first presented to the public at the 1967 Spring Joint Computer Conference. == Significance == Ware's presentation was the first public conference session about information security and privacy in respect of computer systems, especially networked or remotely-accessed ones. The IEEE Annals of the History of Computing said that Ware's 1967 Spring Joint Computer Conference session, together with 1970's Ware report, marked the start of the field of computer security.

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  • Shell Control Box

    Shell Control Box

    Shell Control Box (SCB) is a network security appliance that controls privileged access to remote IT systems, records activities in replayable audit trails, and prevents malicious actions. For example, it records as a system administrator updates a file server or a third-party network operator configures a router. The recorded audit trails can be replayed like a movie to review the events as they occurred. The content of the audit trails is indexed to make searching for events and automatic reporting possible. SCB is a Linux-based device developed by Balabit. It is an application level proxy gateway. In 2017, Balabit changed the name of the product to Privileged Session Management (PSM) and repositioned it as the core module of its Privileged Access Management solution. == Main Features == Balabit’s Privileged Session Management (PSM), Shell Control Box (SCB) is a device that controls, monitors, and audits remote administrative access to servers and network devices. It is a tool to oversee system administrators by controlling the encrypted connections used for administration. PSM (SCB) has full control over the SSH, RDP, Telnet, TN3270, TN5250, Citrix ICA, and VNC connections, providing a framework (with solid boundaries) for the work of the administrators. === Gateway Authentication === PSM (SCB) acts as an authentication gateway, enforcing strong authentication before users access IT assets. PSM can also integrate to user directories (for example, a Microsoft Active Directory) to resolve the group memberships of the users who access the protected servers. Credentials for accessing the server are retrieved transparently from PSM’s credential store or a third-party password management system by PSM impersonating the authenticated user. This automatic password retrieval protects the confidentiality of passwords as users can never access them. === Access Control === PSM controls and audits privileged access over the most wide-spread protocols such as SSH, RDP, or HTTP(s). The detailed access management helps to control who can access what and when on servers. It is also possible to control advanced features of the protocols, like the type of channels permitted. For example, unneeded channels like file transfer or file sharing can be disabled, reducing the security risk on the server. With PSM policies for privileged access can be enforced in one single system. === 4-eyes Authorization === To avoid accidental misconfiguration and other human errors, PSM supports the 4-eyes authorization principle. This is achieved by requiring an authorizer to allow administrators to access the server. The authorizer also has the possibility to monitor – and terminate - the session of the administrator in real-time, as if they were watching the same screen. === Real-time Monitoring and Session Termination === PSM can monitor the network traffic in real time, and execute various actions if a certain pattern (for example, a suspicious command, window title or text) appears on the screen. PSM can also detect specific patterns such as credit card numbers. In case of detecting a suspicious user action, PSM can send an e-mail alert or immediately terminate the connection. For example, PSM can block the connection before a destructive administrator command, such as the „rm” comes into effect. === Session Recording === PSM makes user activities traceable by recording them in tamper-proof and confidential audit trails. It records the selected sessions into encrypted, timestamped, and digitally signed audit trails. Audit trails can be browsed online, or followed real-time to monitor the activities of the users. PSM replays the recorded sessions just like a movie – actions of the users can be seen exactly as they appeared on their monitor. The Balabit Desktop Player enables fast forwarding during replays, searching for events (for example, typed commands or pressing Enter) and texts seen by the user. In the case of any problems (database manipulation, unexpected shutdown, etc.) the circumstances of the event are readily available in the trails, thus the cause of the incident can be identified. In addition to recording audit trails, transferred files can be also recorded and extracted for further analysis.

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  • Comparison of color models in computer graphics

    Comparison of color models in computer graphics

    This article provides introductory information about the RGB, HSV, and HSL color models from a computer graphics (web pages, images) perspective. An introduction to colors is also provided to support the main discussion. == Basics of color == === Primary colors and hue === First, "color" refers to the human brain's subjective interpretation of combinations of a narrow band of wavelengths of light. For this reason, the definition of "color" is not based on a strict set of physical phenomena. Therefore, even basic concepts like "primary colors" are not clearly defined. For example, traditional "Painter's Colors" use red, blue, and yellow as the primary colors, "Printer's Colors" use cyan, yellow, and magenta, and "Light Colors" use red, green, and blue. "Light colors", more formally known as additive colors, are formed by combining red, green, and blue light. This article refers to additive colors and refers to red, green, and blue as the primary colors. Hue is a term describing a pure color, that is, a color not modified by tinting or shading (see below). In additive colors, hues are formed by combining two primary colors. When two primary colors are combined in equal intensities, the result is a "secondary color". === Color wheel === A color wheel is a tool that provides a visual representation of the relationships between all possible hues. The primary colors are arranged around a circle at equal (120 degree) intervals. (Warning: Color wheels frequently depict "Painter's Colors" primary colors, which leads to a different set of hues than additive colors.) The illustration shows a simple color wheel based on the additive colors. Note that the position (top, right) of the starting color, typically red, is arbitrary, as is the order of green and blue (clockwise, counter-clockwise). The illustration also shows the secondary colors, yellow, cyan, and magenta, located halfway between (60 degrees) the primary colors. == Complementary color == The complement of a hue is the hue that is opposite it (180 degrees) on the color wheel. Using additive colors, mixing a hue and its complement in equal amounts produces white. === Tints and shades === The following discussion uses an illustration involving three projectors pointing to the same spot on a screen. Each projector is capable of generating one hue. The "intensities" of each projector are "matched" and can be equally adjusted from zero to full. (Note: "Intensity" is used here in the same sense as the RGB color model. The subject of matching, or "gamma correction", is beyond the level of this article.) A shade is produced by "dimming" a maximum chroma color. Painters refer to this as "adding black". In our illustration, one projector is set to full intensity, a second is set to some intensity between zero and full, and third is set to zero. "Dimming" is accomplished by decreasing each projector's intensity setting to the same fraction of its start setting. In the shade example, with any fully shaded hue, that all three projectors are set to zero intensity, resulting in black. A tint is produced by "lightening" a maximum chroma color. Painters refer to this as "adding white". In our illustration, one projector is set to full intensity, a second is set to some intensity between zero and full, and third is set to zero. "Lightening" is accomplished by increasing each projector's intensity setting by the same fraction from its start setting to full. In the tinting example, note that the third projector is now contributing. When the hue is fully lightened, all three projectors are each at full intensity, and the result is white. Note an attribute of the total intensity in the additive model. If full intensity for one projector is 1, then a primary color has a combined intensity of 1. A secondary color has a total intensity of 2. White has a total intensity of 3. Tinting, or "adding white", increases the total intensity of the hue. While this is simply a fact, the HSL model will take this fact into account in its design. === Tones === Tone is a general term, typically used by painters, to refer to the effects of reducing the "colorfulness" of a maximum chroma color; painters refer to it as "adding gray". Note that gray is not a color or even a single concept but refers to all the range of values between black and white where all three primary colors are equally represented. The general term is provided as more specific terms have conflicting definitions in different color models. Thus, shading takes a hue toward black, tinting takes a hue towards white, and tones cover the range between. == Choosing a color model == No one color model is necessarily "better" than another. Typically, the choice of a color model is dictated by external factors, such as a graphics tool or the need to specify colors according to the CSS2 or CSS3 standard. The following discussion only describes how the models function, centered on the concepts of hue, shade, tint, and tone. === RGB === The RGB model's approach to colors is important because: It directly reflects the physical properties of "Truecolor" displays As of 2011, most graphic cards define pixel values in terms of the colors red, green, and blue. The typical range of intensity values for each color, 0–255, is based on taking a binary number with 32 bits and breaking it up into four bytes of 8 bits each. 8 bits can hold a value from 0 to 255. The fourth byte is used to specify the "alpha", or the opacity, of the color. Opacity comes into play when layers with different colors are stacked. If the color in the top layer is less than fully opaque (alpha < 255), the color from underlying layers "shows through". In the RGB model, hues are represented by specifying one color as full intensity (255), a second color with a variable intensity, and the third color with no intensity (0). The following provides some examples using red as the full-intensity and green as the partial-intensity colors; blue is always zero: Shades are created by multiplying the intensity of each primary color by 1 minus the shade factor, in the range 0 to 1. A shade factor of 0 does nothing to the hue, a shade factor of 1 produces black: new intensity = current intensity (1 – shade factor) The following provides examples using orange: Tints are created by modifying each primary color as follows: the intensity is increased so that the difference between the intensity and full intensity (255) is decreased by the tint factor, in the range 0 to 1. A tint factor of 0 does nothing, a tint factor of 1 produces white: new intensity = current intensity + (255 – current intensity) tint factor The following provides examples using orange: Tones are created by applying both a shade and a tint. The order in which the two operations are performed does not matter, with the following restriction: when a tint operation is performed on a shade, the intensity of the dominant color becomes the "full intensity"; that is, the intensity value of the dominant color must be used in place of 255. The following provides examples using orange: === HSV === The HSV, or HSB, model describes colors in terms of hue, saturation, and value (brightness). Note that the range of values for each attribute is arbitrarily defined by various tools or standards. Be sure to determine the value ranges before attempting to interpret a value. Hue corresponds directly to the concept of hue in the Color Basics section. The advantages of using hue are The angular relationship between tones around the color circle is easily identified Shades, tints, and tones can be generated easily without affecting the hue Saturation corresponds directly to the concept of tint in the Color Basics section, except that full saturation produces no tint, while zero saturation produces white, a shade of gray, or black. Value corresponds directly to the concept of intensity in the Color Basics section. Pure colors are produced by specifying a hue with full saturation and value Shades are produced by specifying a hue with full saturation and less than full value Tints are produced by specifying a hue with less than full saturation and full value Tones are produced by specifying a hue and both less than full saturation and value White is produced by specifying zero saturation and full value, regardless of hue Black is produced by specifying zero value, regardless of hue or saturation Shades of gray are produced by specifying zero saturation and between zero and full value The advantage of HSV is that each of its attributes corresponds directly to the basic color concepts, which makes it conceptually simple. The perceived disadvantage of HSV is that the saturation attribute corresponds to tinting, so desaturated colors have increasing total intensity. For this reason, the CSS3 standard plans to support RGB and HSL but not HSV. === HSL === The HSL model describes colors in terms of hue, saturation, and lightness (also called luminance). (Note: the definition of sa

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  • Collateral freedom

    Collateral freedom

    Collateral freedom is an anti-censorship strategy that attempts to make it economically prohibitive for censors to block content on the Internet. This is achieved by hosting content on cloud services that are considered by censors to be "too important to block", and then using encryption to prevent censors from identifying requests for censored information that is hosted among other content, forcing censors to either allow access to the censored information or take down entire services.

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  • Physical information security

    Physical information security

    Physical information security is the intersection or common ground between physical security and information security. It primarily concerns the protection of tangible information-related assets such as computer systems and storage media against physical, real-world threats such as unauthorized physical access, theft, fire and flood. It typically involves physical controls such as protective barriers and locks, uninterruptible power supplies, and shredders. Information security controls in the physical domain complement those in the logical domain (such as encryption), and procedural or administrative controls (such as information security awareness and compliance with policies and laws). == Background == Asset are inherently valuable and yet vulnerable to a wide variety of threats, both malicious (e.g. theft, arson) and accidental/natural (e.g. lost property, bush fire). If threats materialize and exploit those vulnerabilities causing incidents, there are likely to be adverse impacts on the organizations or individuals who legitimately own and utilize the assets, varying from trivial to devastating in effect. Security controls are intended to reduce the probability or frequency of occurrence and/or the severity of the impacts arising from incidents, thus protecting the value of the assets. Physical security involves the use of controls such as smoke detectors, fire alarms and extinguishers, along with related laws, regulations, policies and procedures concerning their use. Barriers such as fences, walls and doors are obvious physical security controls, designed to deter or prevent unauthorized physical access to a controlled area, such as a home or office. The moats and battlements of Mediaeval castles are classic examples of physical access controls, as are bank vaults and safes. Information security controls protect the value of information assets, particularly the information itself (i.e. the intangible information content, data, intellectual property, knowledge etc.) but also computer and telecommunications equipment, storage media (including papers and digital media), cables and other tangible information-related assets (such as computer power supplies). The corporate mantra "Our people are our greatest assets" is literally true in the sense that so-called knowledge workers qualify as extremely valuable, perhaps irreplaceable information assets. Health and safety measures and even medical practice could therefore also be classed as physical information security controls since they protect humans against injuries, diseases and death. This perspective exemplifies the ubiquity and value of information. Modern human society is heavily reliant on information, and information has importance and value at a deeper, more fundamental level. In principle, the subcellular biochemical mechanisms that maintain the accuracy of DNA replication could even be classed as vital information security controls, given that genes are 'the information of life'. Malicious actors who may benefit from physical access to information assets include computer crackers, corporate spies, and fraudsters. The value of information assets is self-evident in the case of, say, stolen laptops or servers that can be sold-on for cash, but the information content is often far more valuable, for example encryption keys or passwords (used to gain access to further systems and information), trade secrets and other intellectual property (inherently valuable or valuable because of the commercial advantages they confer), and credit card numbers (used to commit identity fraud and further theft). Furthermore, the loss, theft or damage of computer systems, plus power interruptions, mechanical/electronic failures and other physical incidents prevent them being used, typically causing disruption and consequential costs or losses. Unauthorized disclosure of confidential information, and even the coercive threat of such disclosure, can be damaging as we saw in the Sony Pictures Entertainment hack at the end of 2014 and in numerous privacy breach incidents. Even in the absence of evidence that disclosed personal information has actually been exploited, the very fact that it is no longer secured and under the control of its rightful owners is itself a potentially harmful privacy impact. Substantial fines, adverse publicity/reputational damage and other noncompliance penalties and impacts that flow from serious privacy breaches are best avoided, regardless of cause! == Examples of physical attacks to obtain information == There are several ways to obtain information through physical attacks or exploitations. A few examples are described below. === Dumpster diving === Dumpster diving is the practice of searching through trash in the hope of obtaining something valuable such as information carelessly discarded on paper, computer disks or other hardware. === Overt access === Sometimes attackers will simply go into a building and take the information they need. Frequently when using this strategy, an attacker will masquerade as someone who belongs in the situation. They may pose as a copy room employee, remove a document from someone's desk, copy the document, replace the original, and leave with the copied document. Individuals pretending to building maintenance may gain access to otherwise restricted spaces. They might walk right out of the building with a trash bag containing sensitive documents, carrying portable devices or storage media that were left out on desks, or perhaps just having memorized a password on a sticky note stuck to someone's computer screen or called out to a colleague across an open office. == Examples of Physical Information Security Controls == Shredding paper documents prior to their disposal can prevent unintended information leakage. Digital data can be encrypted or securely wiped. Offices may require visitors to present valid identification cards or valid access keys. Office workers may be required to obey "clear desk" policies, protecting documents and other storage media (including portable IT devices) by tidying them away out of sight (for example in locked drawers, filing cabinets, safes or a Bank vault). Workers may be required to memorize their passwords or use a password manager instead of writing passwords on paper. Computers are vulnerable to outages caused by power cuts, accidental disconnection, flat batteries, brown-outs, surges, spikes, electrical interference and electronic failures. Physical information security controls to address the associated risks include: fuses, no-break battery-backed power supplies, electrical generators, redundant power sources and cabling, "Do not remove" warning signs on plugs, surge protectors, power quality monitoring, spare batteries, professional design and installation of power circuits plus regular inspections/tests and preventive maintenance.

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  • MSpy

    MSpy

    mSpy is a brand of mobile and computer parental control monitoring software for iOS, Android, Windows, and macOS. The app monitors and logs user activity on the client device and sends the data to a personalized dashboard. Data the users can monitor includes text messages, calls, GPS locations, social media chats, and more. It is owned by Virtuoso Holding. == History == mSpy was launched as a product for mobile monitoring by Altercon Group in 2010. In 2012, the application allowed parents to monitor not only smartphones but also computers running Windows and macOS. In 2013, mSpy became TopTenReviews cell phone monitoring software award winner. By 2014, the business grew nearly 400%, and the app's user numbers exceeded 1 million. In 2015, mSpy received the Parents Tested Parents Approved (PTPA) Winner’s Seal of Approval in the United States. In 2015 and 2018, mSpy was the victim of data breaches which released user data. In 2016, mLite, a light version of mSpy, became available from Google Play. The same year, it was awarded the kidSAFE Certified Seal in the United States. In 2017, mSpy collaborated with YouTuber and journalist Coby Persin to conduct a social experiment on the dangers of social media and online predators. A social experiment, conducted with parental consent, involved Coby Persin to befriend three children—aged 12, 13, and 14—via Snapchat and then invite them to meet personally. Each of the participants agreed to the meeting and arrived at the designated location. The video of the experiment received widespread attention and helped to raise awareness about the importance of online security and parental controls. In early 2021, mSpy released a new feature - Screenrecorder. The feature allows parents to take screenshots of the kid's screen when they are browsing certain apps. In 2024, mSpy's Zendesk was compromised by an unknown threat actor, revealing their customer list. As of 2025, mSpy is compatible with Android, iPhone, and iPad devices. It provides access to various types of data stored on the device, including contact information, calendar entries, emails, SMS messages, browser history, photos, videos, and installed applications. Functions also include GPS tracking, geofencing, keyword alerts etc. == Reception == It was noted that since MSpy runs inconspicuously, there is risk of the software being used illegally. mSpy was called "terrifying" by The Next Web and was featured in NPR coverage of spyware used against victims of stalking and other domestic violence. In response mSpy released security updates aimed at reducing the risk of misuse and stated that it "uses encryption protocols to protect user data and that access is restricted to the account holder". In May 2015, Brian Krebs reported that mSpy was hacked, leaking personal data for hundreds of thousands of users of devices with mSpy installed. mSpy claimed that there was no data leak, but that instead, it was the victim of blackmailers. In September 2018, Krebs claimed and demonstrated that anyone could easily gain access to the mSpy database containing data for millions of users. The company responded by stating that the exposed data consisted primarily of error logs and incorrect login attempts. Following the incident, mSpy implemented new security measures, changed encryption keys, and reset passwords for affected accounts. A 2024 Sky News story characterised mSpy as "stalkerware". Leaked customer support messages from mSpy reveal misuse of its app for illegally monitoring partners and children.

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  • Frame grabber

    Frame grabber

    A frame grabber is an electronic device that captures (i.e., "grabs") individual, digital still frames from an analog video signal or a digital video stream. It is usually employed as a component of a computer vision system, in which video frames are captured in digital form and then displayed, stored, transmitted, analyzed, or combinations of these. Historically, frame grabber expansion cards were the predominant way to interface cameras to PCs. Other interface methods have emerged since then, with frame grabbers (and in some cases, cameras with built-in frame grabbers) connecting to computers via interfaces such as USB, Ethernet and IEEE 1394 ("FireWire"). Early frame grabbers typically had only enough memory to store a single digitized video frame, whereas many modern frame grabbers can store multiple frames. Modern frame grabbers often are able to perform functions beyond capturing a single video input. For example, some devices capture audio in addition to video, and some devices provide, and concurrently capture frames from multiple video inputs. Other operations may be performed as well, such as deinterlacing, text or graphics overlay, image transformations (e.g., resizing, rotation, mirroring), and conversion to JPEG or other compressed image formats. To satisfy the technological demands of applications such as radar acquisition, manufacturing and remote guidance, some frame grabbers can capture images at high frame rates, high resolutions, or both. == Circuitry == Analog frame grabbers, which accept and process analog video signals, include these circuits: Input signal conditioner that buffers the analog video input signal to protect downstream circuitry Video decoder that converts SD analog video (e.g., NTSC, SECAM, PAL) or HD analog video (e.g., AHD, HD-TVI, HD-CVI) to a digital format Digital frame grabbers, which accept and process digital video streams, include these circuits: Digital video decoder that interfaces to and converts a specific type of digital video source, such as Camera Link, CoaXPress, DVI, GigE Vision, LVDS, or SDI Circuitry common to both analog and digital frame grabbers: Memory for storing the acquired image (i.e., a frame buffer) A bus interface through which a processor can control the acquisition and access the data General purpose I/O for triggering image acquisition or controlling external equipment == Applications == === Healthcare === Frame grabbers are used in medicine for many applications, including telenursing and remote guidance. In situations where an expert at another location needs to be consulted, frame grabbers capture the image or video from the appropriate medical equipment, so it can be sent digitally to the distant expert. === Manufacturing === "Pick and place" machines are often used to mount electronic components on circuit boards during the circuit board assembly process. Such machines use one or more cameras to monitor the robotics that places the components. Each camera is paired with a frame grabber that digitizes the analog video, thus converting the video to a form that can be processed by the machine software. === Network security === Frame grabbers may be used in security applications. For example, when a potential breach of security is detected, a frame grabber captures an image or a sequence of images, and then the images are transmitted across a digital network where they are recorded and viewed by security personnel. === Personal use === In recent years with the rise of personal video recorders like camcorders, mobile phones, etc. video and photo applications have gained ascending prominence. Frame grabbing is becoming very popular on these devices. === Astronomy & astrophotography === Amateur astronomers and astrophotographers use frame grabbers when using analog "low light" cameras for live image display and internet video broadcasting of celestial objects. Frame grabbers are essential to connect the analog cameras used in this application to the computers that store or process the images.

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  • Jaggaer

    Jaggaer

    JAGGAER, formerly SciQuest, is a provider of cloud-based business automation technology for Business Spend Management. Its headquarters is in Durham, North Carolina. == Company history == SciQuest was established in 1995 as a B2B eCommerce exchange.The company went public with an IPO in 1999. In 2001, SciQuest transitioned from a B2B exchange company into eProcurement software and supplier enablement platforms. SciQuest was taken private in 2004 and continued to move into eProcurement, inventory management and accounts payable automation. SciQuest completed an IPO in September 2010, raising approximately $57 million. SciQuest, and its 510 person workforce, was taken private in June 2016 as part of a $509 million acquisition by Accel-KKR, a private equity firm headquartered in Menlo Park, CA. In 2017 SciQuest was rebranded as JAGGAER and announced increased focus on offering a complete, integrated source-to-pay suite. Along with the name change, the company expanded its market focus to manufacturing, healthcare, consumer packaged goods, retail, education, life sciences, logistics and the public sector. JAGGAER acquired the European direct materials procurement specialist Pool4Tool in June 2017 giving it end-to-end direct as well as indirect materials procurement coverage. JAGGAER acquired spend management company BravoSolution in 2017, and entered into a joint venture with United Arab Emirates-based Tejari. In February 2019 JAGGAER launched JAGGAER One, which unifies its full product suite on a single platform. In 2019 the UK-based private equity firm Cinven acquired a majority holding in the company. Jim Bureau was subsequently named JAGGAER's Chief Executive Officer. Bureau left the firm in March 2023, and Andy Hovancik was announced as the company's CEO in June. In 2024, JAGGAER was acquired by Vista Equity Partners, a private equity firm specializing in enterprise software investments. == Current positioning == As of April 2025, JAGGAER positions itself as "an enterprise procurement and supplier collaboration SaaS provider." Its core technology platform, which is called JAGGAER One, serves "direct and indirect procurement with specializations in Higher Education, Discrete and Process Manufacturing, and Public Sector." == Product Categories == The JAGGAER One platform supports the following products: Spend Analytics Category Management Supplier Management Sourcing Contracts eProcurement Invoicing Inventory Management Supply Chain Collaboration Quality Management == Acquisitions == SciQuest acquired the following companies: AECsoft - January 2011. Provider of supplier management and sourcing technology. Upside Software, Inc. - August 2012. Provider of contract lifecycle management (CLM) solutions. Spend Radar, LLC - October 2012, Provider of spend analysis software. CombineNet - September 2013, Provider of advanced sourcing software JAGGAER acquired the following companies: POOL4TOOL - June 2017, Provider of direct sourcing and supply chain management software BravoSolution - December 2017, Provider of global platform spend management solutions

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  • Elasticity (data store)

    Elasticity (data store)

    The elasticity of a data store relates to the flexibility of its data model and clustering capabilities. The greater the number of data model changes that can be tolerated, and the more easily the clustering can be managed, the more elastic the data store is considered to be. == Types == === Clustering elasticity === Clustering elasticity is the ease of adding or removing nodes from the distributed data store. Usually, this is a difficult and delicate task to be done by an expert in a relational database system. Some NoSQL data stores, like Apache Cassandra have an easy solution, and a node can be added/removed with a few changes in the properties and by adding specifying at least one seed. === Data-modelling elasticity === Relational databases are most often very inelastic, as they have a predefined data model that can only be adapted through redesign. Most NoSQL data stores, however, do not have a fixed schema. Each row can have a different number and even different type of columns. Concerning the data store, modifications in the schema are no problem. This makes this kind of data stores more elastic concerning the data model. The drawback is that the programmer has to take into account that the data model may change over time.

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  • Security of the Java software platform

    Security of the Java software platform

    The Java software platform provides a number of features designed for improving the security of Java applications. This includes enforcing runtime constraints through the use of the Java Virtual Machine (JVM), a security manager that sandboxes untrusted code from the rest of the operating system, and a suite of security APIs that Java developers can utilise. Despite this, criticism has been directed at the programming language, and Oracle, due to an increase in malicious programs that revealed security vulnerabilities in the JVM, which were subsequently not properly addressed by Oracle in a timely manner. == Security features == === The JVM === The binary form of programs running on the Java platform is not native machine code but an intermediate bytecode. The JVM performs verification on this bytecode before running it to prevent the program from performing unsafe operations such as branching to incorrect locations, which may contain data rather than instructions. It also allows the JVM to enforce runtime constraints such as array bounds checking. This means that Java programs are significantly less likely to suffer from memory safety flaws such as buffer overflow than programs written in languages such as C which do not provide such memory safety guarantees. The platform does not allow programs to perform certain potentially unsafe operations such as pointer arithmetic or unchecked type casts. It manages memory allocation and initialization and provides automatic garbage collection which in many cases (but not all) relieves the developer from manual memory management. This contributes to type safety and memory safety. === Security manager === The platform provides a security manager which allows users to run untrusted bytecode in a "sandboxed" environment designed to protect them from malicious or poorly written software by preventing the untrusted code from accessing certain platform features and APIs. For example, untrusted code might be prevented from reading or writing files on the local filesystem, running arbitrary commands with the current user's privileges, accessing communication networks, accessing the internal private state of objects using reflection, or causing the JVM to exit. The security manager also allows Java programs to be cryptographically signed; users can choose to allow code with a valid digital signature from a trusted entity to run with full privileges in circumstances where it would otherwise be untrusted. Users can also set fine-grained access control policies for programs from different sources. For example, a user may decide that only system classes should be fully trusted, that code from certain trusted entities may be allowed to read certain specific files, and that all other code should be fully sandboxed. === Security APIs === The Java Class Library provides a number of APIs related to security, such as standard cryptographic algorithms, authentication, and secure communication protocols. === The sun.misc.Unsafe class === sun.misc.Unsafe is an internal utility class in the Java programming language which is a collection of low-level unsafe operations. While it is not a part of the official Java Class Library, it is called internally by the Java libraries. It resides in an unofficial Java module named jdk.unsupported. Beginning in Java 11, it has been partially migrated to jdk.internal.misc.Unsafe (which resides in module java.base). Its primary feature is to allow direct memory management (similar to C memory management) and memory address manipulation, manipulating objects and fields, thread manipulation, and concurrency primitives. Its declaration is: public final class Unsafe;, and it is a singleton class with a private constructor. It contains the following methods, many of which are declared native (invoking Java Native Interface): static Unsafe getUnsafe(): retrieves the Unsafe instance. It uses sun.reflect.Reflection to do so. int getInt(Object o, long offset): fetches a value (a field or array element) in the object at the given offset. (There are corresponding getBoolean(), getByte(), getShort(), getChar(), getLong(), getFloat(), and getDouble() methods as well.) void putInt(Object o, long offset, int x): stores a value into an object at the given offset. (There are corresponding putBoolean(), putByte(), putShort(), putChar(), putLong(), putFloat(), and putDouble() methods as well.) Object getObject(Object o, long offset): fetches a reference value from an object at the given offset. void putObject(Object o, long offset, Object x): stores a reference value into an object at the given offset. int getInt(long address): fetches a value at the given address. (There are corresponding getBoolean(), getByte(), getShort(), getChar(), getLong(), getFloat(), and getDouble() methods as well.) void putInt(long address, int x): stores a value into the given address. (There are corresponding putBoolean(), putByte(), putShort(), putChar(), putLong(), putFloat(), and putDouble() methods as well.) long getAddress(long address): fetches a native pointer from a given address. void putAddress(long address, long x): stores a native pointer into a given address. long allocateMemory(long bytes): allocates a block of native memory of the given size (similar to malloc()). long reallocateMemory(long address, long bytes): resizes a block of native memory to the given size (similar to realloc()). void setMemory(Object o, long offset, long bytes, byte value), void setMemory(long address, long bytes, byte value): sets all bytes in a block of memory to a fixed value (similar to memset()). void copyMemory(Object srcBase, long srcOffset, Object destBase, long destOffset, long bytes), void copyMemory(long srcAddress, long destAddress, long bytes): sets all bytes in a given block of memory to a copy of another block (similar to memcpy()). void freeMemory(long address): deallocates a block of native memory obtained from allocateMemory() or reallocateMemory(), similar to free()). long staticFieldOffset(Field f): obtains the location of a given field in the storage allocation of its class. long objectFieldOffset(Field f): obtains the location of a given static field in conjunction with staticFieldBase(). Object staticFieldBase(Field f): obtains the location of a given static field in conjunction with staticFieldOffset(). void ensureClassInitialized(Class c): ensures the given class has been initialized. int arrayBaseOffset(Class arrayClass): obtains the offset of the first element in the storage allocation of a given array class. int arrayIndexScale(Class arrayClass): obtains the scale factor for addressing elements in the storage allocation of a given array class. static int addressSize(): obtains the size (in bytes) of a native pointer. int pageSize(): obtains the size (in bytes) of a native memory page. Class defineClass(String name, byte[] b, int off, int len, ClassLoader loader, ProtectionDomain protectionDomain): signals to the JVM to define a class without security checks. Class defineAnonymousClass(Class hostClass, byte[] data, Object[] cpPatches): signals to the JVM to define a class but do not make it known to the class loader or system directory. Object allocateInstance(Class cls) throws InstantiationException: allocates an instance of a class without running its constructor. void monitorEnter(Object o): locks an object. void monitorExit(Object o): unlocks an object. boolean tryMonitorEnter(Object o): tries to lock an object, returning whether the lock succeeded. void throwException(Throwable ee): throws an exception without telling the verifier. final boolean compareAndSwapInt(Object o, long offset, int expected, int x): updates a variable to x if it is holding expected, returning whether the operation succeeded. (There are corresponding compareAndSwapLong() and compareAndSwapObject() methods as well.) int getIntVolatile(Object o, long offset): volatile version of getInt(). (There are corresponding getBooleanVolatile(), getByteVolatile(), getShortVolatile(), getCharVolatile(), getLongVolatile(), getFloatVolatile(), getDoubleVolatile(), and getObjectVolatile() methods as well.) void putIntVolatile(Object o, long offset, int x): volatile version of putInt(). (There are corresponding putBooleanVolatile(), putByteVolatile(), putShortVolatile(), putCharVolatile(), putLongVolatile(), putFloatVolatile(), putDoubleVolatile(), and putObjectVolatile() methods as well.) void putOrderedInt(Object o, long offset, int x): version of putIntVolatile() not guaranteeing immediate visibility of storage to other threads. (There are corresponding putOrderedLong() and putOrderedObject() methods as well.) void unpark(Object thread): unblocks a thread. void park(boolean isAbsolute, long time): blocks the current thread. int getLoadAverage(double[] loadavg, int nelems): gets the load average in the system run queue assigned to available processors averaged over various periods of time. void invokeCleaner(ByteBuffe

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  • Automotive security

    Automotive security

    Automotive security refers to the branch of computer security focused on the cyber risks related to the automotive context. The increasingly high number of ECUs in vehicles and, alongside, the implementation of multiple different means of communication from and towards the vehicle in a remote and wireless manner led to the necessity of a branch of cybersecurity dedicated to the threats associated with vehicles. Not to be confused with automotive safety. == Causes == The implementation of multiple ECUs (Electronic Control Units) inside vehicles began in the early '70s thanks to the development of integrated circuits and microprocessors that made it economically feasible to produce the ECUs on a large scale. Since then the number of ECUs has increased to up to 100 per vehicle. These units nowadays control almost everything in the vehicle, from simple tasks such as activating the wipers to more safety-related ones like brake-by-wire or ABS (Anti-lock Braking System). Autonomous driving is also strongly reliant on the implementation of new, complex ECUs such as the ADAS, alongside sensors (lidars and radars) and their control units. Inside the vehicle, the ECUs are connected with each other through cabled or wireless communication networks, such as CAN bus (controller area network), MOST bus (Media Oriented System Transport), FlexRay (Automotive Network Communications Protocol) or RF (radio frequency) as in many implementations of TPMSs (tire-pressure monitoring systems). Many of these ECUs require data received through these networks that arrive from various sensors to operate and use such data to modify the behavior of the vehicle (e.g., the cruise control modifies the vehicle's speed depending on signals arriving from a button usually located on the steering wheel). Since the development of cheap wireless communication technologies such as Bluetooth, LTE, Wi-Fi, RFID and similar, automotive producers and OEMs have designed ECUs that implement such technologies with the goal of improving the experience of the driver and passengers. Safety-related systems such as the OnStar from General Motors, telematic units, communication between smartphones and the vehicle's speakers through Bluetooth, Android Auto and Apple CarPlay. == Threat model == Threat models of the automotive world are based on both real-world and theoretically possible attacks. Most real-world attacks aim at the safety of the people in and around the car, by modifying the cyber-physical capabilities of the vehicle (e.g., steering, braking, accelerating without requiring actions from the driver), while theoretical attacks have been supposed to focus also on privacy-related goals, such as obtaining GPS data on the vehicle, or capturing microphone signals and similar. Regarding the attack surfaces of the vehicle, they are usually divided in long-range, short-range, and local attack surfaces: LTE and DSRC can be considered long-range ones, while Bluetooth and Wi-Fi are usually considered short-range although still wireless. Finally, USB, OBD-II and all the attack surfaces that require physical access to the car are defined as local. An attacker that is able to implement the attack through a long-range surface is considered stronger and more dangerous than the one that requires physical access to the vehicle. In 2015 the possibility of attacks on vehicles already on the market has been proven possible by Miller and Valasek, that managed to disrupt the driving of a Jeep Cherokee while remotely connecting to it through remote wireless communication. === Controller area network attacks === The most common network used in vehicles and the one that is mainly used for safety-related communication is CAN, due to its real-time properties, simplicity, and cheapness. For this reason the majority of real-world attacks have been implemented against ECUs connected through this type of network. The majority of attacks demonstrated either against actual vehicles or in testbeds fall in one or more of the following categories: ==== Sniffing ==== Sniffing in the computer security field generally refers to the possibility of intercepting and logging packets or more generally data from a network. In the case of CAN, since it is a bus network, every node listens to all communication on the network. It is useful for the attacker to read data to learn the behavior of the other nodes of the network before implementing the actual attack. Usually, the final goal of the attacker is not to simply sniff the data on CAN, since the packets passing on this type of network are not usually valuable just to read. ==== Denial of service ==== Denial of service (DoS) in information security is usually described as an attack that has the objective of making a machine or a network unavailable. DoS attacks against ECUs connected to CAN buses can be done both against the network, by abusing the arbitration protocol used by CAN to always win the arbitration, and targeting the single ECU, by abusing the error handling protocol of CAN. In this second case the attacker flags the messages of the victim as faulty to convince the victim of being broken and therefore shut itself off the network. ==== Spoofing ==== Spoofing attacks comprise all cases in which an attacker, by falsifying data, sends messages pretending to be another node of the network. In automotive security usually spoofing attacks are divided into masquerade and replay attacks. Replay attacks are defined as all those where the attacker pretends to be the victim and sends sniffed data that the victim sent in a previous iteration of authentication. Masquerade attacks are, on the contrary, spoofing attacks where the data payload has been created by the attacker. == Real life automotive threat example == Security researchers Charlie Miller and Chris Valasek have successfully demonstrated remote access to a wide variety of vehicle controls using a Jeep Cherokee as the target. They were able to control the radio, environmental controls, windshield wipers, and certain engine and brake functions. The method used to hack the system was implementation of pre-programmed chip into the controller area network (CAN) bus. By inserting this chip into the CAN bus, he was able to send arbitrary message to CAN bus. One other thing that Miller has pointed out is the danger of the CAN bus, as it broadcasts the signal which the message can be caught by the hackers throughout the network. The control of the vehicle was all done remotely, manipulating the system without any physical interaction. Miller states that he could control any of some 1.4 million vehicles in the United States regardless of the location or distance, the only thing needed is for someone to turn on the vehicle to gain access. The work by Miller and Valasek replicated earlier work completed and published by academics in 2010 and 2011 on a different vehicle. The earlier work demonstrated the ability to compromise a vehicle remotely, over multiple wireless channels (including cellular), and the ability to remotely control critical components on the vehicle post-compromise, including the telematics unit and the car's brakes. While the earlier academic work was publicly visible, both in peer-reviewed scholarly publications and in the press, the Miller and Valesek work received even greater public visibility. == Security measures == The increasing complexity of devices and networks in the automotive context requires the application of security measures to limit the capabilities of a potential attacker. Since the early 2000 many different countermeasures have been proposed and, in some cases, applied. Following, a list of the most common security measures: Sub-networks: to limit the attacker capabilities even if he/she manages to access the vehicle from remote through a remotely connected ECU, the networks of the vehicle are divided in multiple sub-networks, and the most critical ECUs are not placed in the same sub-networks of the ECUs that can be accessed from remote. Gateways: the sub-networks are divided by secure gateways or firewalls that block messages from crossing from a sub-network to the other if they were not intended to. Intrusion Detection Systems (IDS): on each critical sub-network, one of the nodes (ECUs) connected to it has the goal of reading all data passing on the sub-network and detect messages that, given some rules, are considered malicious (made by an attacker). The arbitrary messages can be caught by the passenger by using IDS which will notify the owner regarding with unexpected message. Authentication protocols: in order to implement authentication on networks where it is not already implemented (such as CAN), it is possible to design an authentication protocol that works on the higher layers of the ISO OSI model, by using part of the data payload of a message to authenticate the message itself. Hardware Security Modules: since many ECUs are not powerful enough to keep real-time delays whi

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  • AI Security Institute

    AI Security Institute

    The AI Security Institute (AISI) is a research organisation under the Department for Science, Innovation and Technology, UK, that aims "to equip governments with a scientific understanding of the risks posed by advanced AI". It conducts research and develop and test mitigations. Previously, it was known as the AI Safety Institute. Its creation followed world's first major AI Safety Summit that was held in Bletchley Park in 2023. The institute's professed goal is "building the world's leading understanding of advanced AI risks and solutions, to inform governments so they can keep the public safe". It is designed like a startup in the government "combining the authority of government with the expertise and agility of the private sector". AISI has made access agreements with Anthropic, Google and OpenAI to test their models before release. It has an open source platform called Inspect that permits companies, governments and academics to run standardised safety tests for AI usage. Among the works AISI has done is the reported detection of multiple serious vulnerabilities that could enable development of biological weapons; the vulnerabilities were fixed before the model was launched. It conducts research on diverse fields of AI application. One study by AISI found that LLMs post-trained for political persuasiveness became systematically less accurate and up to 51% more persuasive on political issues. AISI has also worked on the usage of AI for emotional needs. It found that nearly 10 percent of UK citizens used systems like chatbots for emotional purposes on a weekly basis. It found that "systems are now outperforming PhD-level researchers on scientific knowledge tests and helping non-experts succeed at lab work that would previously have been out of reach" in a report published in December 2025. Former chief AI officer of GCHQ Adam Beaumont is the institution's interim director. UK prime minister's AI advisor Jade Leung is the chief technology officer.

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  • Security awareness

    Security awareness

    Security awareness is the knowledge and attitude members of an organization possess regarding the protection of the physical, and especially informational, assets of that organization. However, it is very tricky to implement because organizations are not able to impose such awareness directly on employees as there are no ways to explicitly monitor people's behavior. That being said, the literature does suggest several ways that such security awareness could be improved. Many organizations require formal security awareness training for all workers when they join the organization and periodically thereafter, usually annually. Another main force that is found to have a strong correlation with employees' security awareness is managerial security participation. It also bridges security awareness with other organizational aspects. == Relationship between Security Awareness and Human Factors == Employees' behavior, cognitive biases, and decision-making processes influence the effectiveness of security measures. Research indicates that psychological factors, such as optimism bias, overconfidence, and habitual behaviors, can undermine security awareness initiatives. To address these challenges, organizations are increasingly using behavioral analytics and security nudges—subtle prompts like password reminders and phishing warnings—to encourage secure behavior. Human error remains the leading cause of cybersecurity incidents. A 2023 IBM Security report found that 95% of breaches are due to human mistakes, including falling for phishing emails, using weak passwords, and mishandling sensitive data. Organizations emphasize security awareness training as a key strategy to mitigate this risk. It is particularly important for leadership to foster a culture of cybersecurity and to provide targeted training to increase security awareness among all employees across the organization. == Coverage == Topics covered in security awareness training include: The nature of sensitive material and physical assets they may come in contact with, such as trade secrets, privacy concerns and government classified information Employee and contractor responsibilities in handling sensitive information, including review of employee nondisclosure agreements Requirements for proper handling of sensitive material in physical form, including marking, transmission, storage and destruction Proper methods for protecting sensitive information on computer systems, including password policy and use of two-factor authentication Other computer security concerns, including malware, phishing, social engineering, etc. Workplace security, including building access, wearing of security badges, reporting of Incidents, forbidden articles, etc. Consequences of failure to properly protect information, including potential loss of employment, economic consequences to the firm, damage to individuals whose private records are divulged, and possible civil and criminal penalties Security awareness means understanding that there is the potential for some people to deliberately or accidentally steal, damage, or misuse the data that is stored within a company's computer systems and throughout its organization. Therefore, it would be prudent to support the assets of the institution (information, physical, and personal) by trying to stop that from happening. According to the European Network and Information Security Agency, "Awareness of the risks and available safeguards is the first line of defence for the security of information systems and networks." "The focus of Security Awareness consultancy should be to achieve a long term shift in the attitude of employees towards security, whilst promoting a cultural and behavioural change within an organisation. Security policies should be viewed as key enablers for the organisation, not as a series of rules restricting the efficient working of your business." == Role of Gamification and Interactive Training == Modern security awareness programs increasingly utilize gamification, phishing simulations, and interactive learning modules. Studies have shown that engaging employees through serious games, reward systems, and real-world attack simulations improves retention and application of security practices. One example is phishing simulation training, where employees receive simulated phishing emails to test their ability to recognize threats. Research indicates that repeated exposure to such exercises leads to long-term improvements in security awareness. == Legislation and Compliance Requirements == Many industries mandate security awareness training to comply with regulations such as: General Data Protection Regulation (GDPR) – requires organizations to ensure data protection awareness among employees. Health Insurance Portability and Accountability Act (HIPAA) – mandates security awareness programs for healthcare providers. Payment Card Industry Data Security Standard (PCI-DSS) – enforces security training for businesses handling payment card information. == Measuring security awareness == In a 2016 study, researchers developed a method of measuring security awareness. Specifically they measured "understanding about circumventing security protocols, disrupting the intended functions of systems or collecting valuable information, and not getting caught" (p. 38). The researchers created a method that could distinguish between experts and novices by having people organize different security scenarios into groups. Experts will organize these scenarios based on centralized security themes where novices will organize the scenarios based on superficial themes. Security awareness is also assessed through real-time security metrics, such as tracking phishing click rates, password reuse tendencies, and policy adherence rates. Organizations are adopting continuous monitoring strategies to provide immediate feedback to employees about risky behavior and suggest corrective actions. == Evolving cyber threats and security awareness strategies == As cyber threats continue to evolve, security awareness programs must adapt to new attack vectors, such as AI-driven cyberattacks, deepfakes, and insider threats. ENISA's Threat Landscape report highlights the increasing prominence of these emerging threats, stressing the need for security measures that address both traditional attacks like ransomware and malware, as well as more sophisticated techniques such as Living Off Trusted Sites (LOTS) and advanced evasion methods used by cybercriminals.

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  • CPU modes

    CPU modes

    CPU modes (also called processor modes, CPU states, CPU privilege levels and other names) are operating modes for the central processing unit of most computer architectures that place restrictions on the type and scope of operations that can be performed by instructions being executed by the CPU. For example, this design allows an operating system to run with more privileges than application software by running the operating systems and applications in different modes. Ideally, only highly trusted kernel code is allowed to execute in the unrestricted mode; everything else (including non-supervisory portions of the operating system) runs in a restricted mode and must use a system call (via interrupt) to request the kernel perform on its behalf any operation that could damage or compromise the system, making it impossible for untrusted programs to alter or damage other programs (or the computing system itself). Device drivers are designed to be part of the kernel due to the need for frequent I/O access. Multiple modes can be implemented, e.g. allowing a hypervisor to run multiple operating system supervisors beneath it, which is the basic design of many virtual machine systems available today. == Mode types == The unrestricted mode is often called kernel mode, but many other designations exist (master mode, supervisor mode, privileged mode, etc.). Restricted modes are usually referred to as user modes, but are also known by many other names (slave mode, problem state, etc.). Hypervisor Hypervisor mode is used to support virtualization, allowing the simultaneous operation of multiple operating systems. Kernel and user In kernel mode, the CPU may perform any operation allowed by its architecture; any instruction may be executed, any I/O operation initiated, any area of memory accessed, and so on. In the other CPU modes, certain restrictions on CPU operations are enforced by the hardware. Typically, certain instructions are not permitted (especially those—including I/O operations—that could alter the global state of the machine), some memory areas cannot be accessed, etc. User-mode capabilities of the CPU are typically a subset of those available in kernel mode, but in some cases, such as hardware emulation of non-native architectures, they may be significantly different from those available in standard kernel mode. Some CPU architectures support more modes than those, often with a hierarchy of privileges. These architectures are often said to have ring-based security, wherein the hierarchy of privileges resembles a set of concentric rings, with the kernel mode in the center. Multics hardware was the first significant implementation of ring security, but many other hardware platforms have been designed along similar lines, including the Intel 80286 protected mode, and the IA-64 as well, though it is referred to by a different name in these cases. Mode protection may extend to resources beyond the CPU hardware itself. Hardware registers track the current operating mode of the CPU, but additional virtual-memory registers, page-table entries, and other data may track mode identifiers for other resources. For example, a CPU may be operating in Ring 0 as indicated by a status word in the CPU itself, but every access to memory may additionally be validated against a separate ring number for the virtual-memory segment targeted by the access, and/or against a ring number for the physical page (if any) being targeted. This has been demonstrated with the PSP handheld system. Hardware that meets the Popek and Goldberg virtualization requirements makes writing software to efficiently support a virtual machine much simpler. Such a system can run software that "believes" it is running in supervisor mode, but is actually running in user mode. == Architectures == Several computer systems introduced in the 1960s, such as the IBM System/360, DEC PDP-6/PDP-10, the GE-600/Honeywell 6000 series, and the Burroughs B5000 series and B6500 series, support two CPU modes; a mode that grants full privileges to code running in that mode, and a mode that prevents direct access to input/output devices and some other hardware facilities to code running in that mode. The first mode is referred to by names such as supervisor state (System/360), executive mode (PDP-6/PDP-10), master mode (GE-600 series), control mode (B5000 series), and control state (B6500 series). The second mode is referred to by names such as problem state (System/360), user mode (PDP-6/PDP-10), slave mode (GE-600 series), and normal state (B6500 series); there are multiple non-control modes in the B5000 series. === RISC-V === RISC-V has three main CPU modes: User Mode (U), Supervisor Mode (S), and Machine Mode (M). Virtualization is supported via an orthogonal CSR setting instead of a fourth mode.

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