AI For Business Major

AI For Business Major — independent reviews, comparisons, pricing and step-by-step guides on Aizhi.

  • The 2028 Global Intelligence Crisis

    The 2028 Global Intelligence Crisis

    The 2028 Global Intelligence Crisis is a report authored by James van Geelen and Alap Shah and published by Citrini Research in February 2026, on the impact of artificial intelligence on humanity's future. Written in the form of a scenario analysis, it was viewed millions of times online and reportedly caused a fall in the stock market prices of major tech and financial firms. It also received criticism among others, for its allegedly flawed economic logic. The 'thought exercise', as the authors called it, painted a gloomy picture for the near future, where outputs keep growing while consumer's ability to spend collapses. "...driven by ai agents that don’t sleep, take sick days or require health insurance”, "outputs that are shown in national accounts increases, "but never circulates through the real economy"(which the report calls 'Ghost GDP'), the authors argued. In other words, the authors predict a scenario where the owners of the AI firms will accumulate a vast fortune but there will be scant demand from consumers as AI would cause massive unemployment. The authors caution the reader that what they make is a scenario and not a prediction. In the scenario they visualise, any service whose value proposition is “I will navigate complexity that you find tedious” is getting disrupted. The reports argues that the unique ability of human beings to analyse, decide, create, persuade, and coordinate was “the thing that could not be replicated at scale,” and call the historical scarcity of this precious entity 'friction'. When this friction becomes zero, a gamut of changes occur which then triggers a cascading of changes across the economy. ”Travel booking platforms are an early casualty; Financial advice. tax prep., and routine legal work follow suit. National unemployment rate go as high 10.2% and the S&P 500 goes for a massive 38% peak-to-trough crash. In contrast to the previous technological revolutions the high-earning professionals suffers more and get forced to take up roles in the gig economy. Labour supply becomes abundant and this cuts wages all across the economy. The dent in income for the employees then affects other sectors of the economy such as the residential mortgage market. The losses for the software companies triggers loan defaults and heralds peril for the private credit sector.

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  • Cyborg

    Cyborg

    A cyborg () is a being with both organic and biomechatronic body parts. It is a portmanteau of cybernetic and organism. The term was coined in 1960 by Manfred Clynes and Nathan S. Kline. In contrast to biorobots and androids, the term cyborg applies to a living organism that has undergone restoration of function or enhancements of abilities due to the integration of some artificial component or technology that relies on feedback. == Description and definition == Alternative names for a cyborg include cybernetic organism, cyber-organism, cyber-organic being, cybernetically enhanced organism, cybernetically augmented organism, technorganic being, techno-organic being, and techno-organism. Unlike bionics, biorobotics, or androids, a cyborg is an organism that has restored function or, especially, enhanced abilities due to the integration of some artificial component or technology that relies on some sort of feedback, for example: prostheses, artificial organs, implants or, in some cases, wearable technology. Cyborg technologies may enable or support collective intelligence. A related idea is the "augmented human". While cyborgs are commonly thought of as mammals, including humans, the term can apply to any organism. === Placement and distinctions === D. S. Halacy's Cyborg: Evolution of the Superman (1965) featured an introduction which spoke of a "new frontier" that was "not merely space, but more profoundly the relationship between 'inner space' to 'outer space' – a bridge...between mind and matter." In "A Cyborg Manifesto", Donna Haraway rejects the notion of rigid boundaries between humanity and technology, arguing that, as humans depend on more technology over time, humanity and technology have become too interwoven to draw lines between them. She believes that since we have allowed and created machines and technology to be so advanced, there should be no reason to fear what we have created, and cyborgs should be embraced because they are part of human identities. However, Haraway has also expressed concern over the contradictions of scientific objectivity and the ethics of technological evolution, and has argued that "There are political consequences to scientific accounts of the world." === Biosocial definition === According to some definitions of the term, the physical attachments that humans have with even the most basic technologies have already made them cyborgs. In a typical example, a human with an artificial cardiac pacemaker or implantable cardioverter-defibrillator would be considered a cyborg, since these devices measure voltage potentials in the body, perform signal processing, and can deliver electrical stimuli, using a synthetic feedback mechanism to keep that person alive. Implants, especially cochlear implants, that combine mechanical modification with any kind of feedback response are also cybernetic enhancements. Some theorists cite such modifications as contact lenses, hearing aids, smartphones, or intraocular lenses as examples of fitting humans with technology to enhance their biological capabilities. The emerging trend of implanting microchips inside the body (mainly the hands), to make financial operations like a contactless payment, or basic tasks like opening a door, has been erroneously marketed as more recent examples of cybernetic enhancement. The latter has not yet seen significant traction outside niche areas in Scandinavia and in actual function is little more than a pre-programmed Radio-frequency identification (RFID) microchip encased in glass that does not interact with the human body (it is the same technology used in the microchips injected into animals for ease of identification), thus not fitting the definition of a cybernetic implant. As cyborgs currently are on the rise, some theorists argue there is a need to develop new definitions of aging. For instance, a bio-techno-social definition of aging has been suggested. The term is also used to address human-technology mixtures in the abstract. This includes not only commonly used pieces of technology such as phones, computers, the Internet, and so on, but also artifacts that are not usually considered technology; for example, pen and paper, and speech and language. When augmented with these technologies and connected in communication with people in other times and places, a person becomes capable of more than they were before. An example is a computer, which gains power by using Internet protocols to connect with other computers. Another example is a social-media bot—either a bot-assisted human or a human-assisted-bot—used to target social media with likes and shares. Cybernetic technologies thus include highways, pipes, electrical wiring, buildings, electrical plants, libraries, and other infrastructural constructs. Bruce Sterling, in his Shaper/Mechanist universe, suggested an idea of an alternative cyborg called 'Lobster', which is made not by using internal implants, but by using an external shell (e.g. a powered exoskeleton). The computer game Deus Ex: Invisible War prominently features cyborgs called Omar, Russian for 'lobster'. === Evolutionary perspective === In 1994, Hans Hass formulated a scientific view of the human-machine hybrids he called "hypercells". They can expand their biological cell body with artificial artifacts and thus expand their performance body. The theory of hypercells or Homo proteus, as Hass called the human-machine hybrid to distinguish Homo sapiens, extends Charles Darwin's theory of evolution and deals with the course of evolution beyond humans. In his 2019 book Novacene, James Lovelock used the term "cyborgs" to refer to the next generation of beings who will become the "understanders of the future" and "lead the cosmos to self-knowledge". While acknowledging the organic component in Clynes' and Kline's definition, he proposed that these cyborgs "will have designed and built themselves from the artificial intelligence systems we have already constructed", and used the term cyborg "to emphasize that the new intelligent beings will have arisen, like us, from Darwinian evolution." == Origins == The concept of a man-machine mixture was widespread in science fiction before World War II. As early as 1843, Edgar Allan Poe described a man with extensive prostheses in the short story "The Man That Was Used Up". In 1911, Jean de La Hire introduced the Nyctalope, a science fiction hero who was perhaps the first literary cyborg, in Le Mystère des XV (later translated as The Nyctalope on Mars). Nearly two decades later, Edmond Hamilton presented space explorers with a mixture of organic and machine parts in his 1928 novel The Comet Doom. He later featured the talking, living brain of an old scientist, Simon Wright, floating in a transparent case, and in all the adventures of his famous hero, Captain Future. In 1944, in the short story "No Woman Born", C. L. Moore wrote of Deirdre, a dancer, whose body was burned completely and whose brain was placed in a faceless but beautiful and supple mechanical body. In 1960, the term "cyborg" was coined by Manfred E. Clynes and Nathan S. Kline to refer to their conception of an enhanced human being who could survive in extraterrestrial environments: For the exogenously extended organizational complex functioning as an integrated homeostatic system unconsciously, we propose the term 'Cyborg'. Their concept was the outcome of thinking about the need for an intimate relationship between human and machine as the new frontier of space exploration was beginning to develop. A designer of physiological instrumentation and electronic data-processing systems, Clynes was the chief research scientist in the Dynamic Simulation Laboratory at Rockland State Hospital in New York. The term first appears in print 5 months earlier when The New York Times reported on the "Psychophysiological Aspects of Space Flight Symposium" where Clynes and Kline first presented their paper: A cyborg is essentially a man-machine system in which the control mechanisms of the human portion are modified externally by drugs or regulatory devices so that the being can live in an environment different from the normal one. Thereafter, Hamilton would first use the term "cyborg" explicitly in the 1962 short story, "After a Judgment Day", to describe the "mechanical analogs" called "Charlies," explaining that "[c]yborgs, they had been called from the first one in the 1960s...cybernetic organisms." The 1972 novel Cyborg by Martin Caidin introduced the character of bionic government agent Steve Austin, and was adapted into the popular television series The Six Million Dollar Man, which ran from 1973 to 1978. In 2001, a book titled Cyborg: Digital Destiny and Human Possibility in the Age of the Wearable computer was published by Doubleday. Some of the ideas in the book were incorporated into the documentary film Cyberman that same year. == Cyborg tissues in engineering == Cyborg tissues structured with carbon nanotubes and plan

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  • WinFIG

    WinFIG

    WinFIG is a proprietary shareware vector graphics editor application. The file format and rendering are as close to Xfig as possible, but the program takes advantage of Windows features like clipboard, printer preview, multiple documents etc. As of 2011, WinFIG is under active development, with new features being added regularly. == History == The first release was in March 2003 and based on the Amiga program AmiFIG by the same author, which is also an Xfig compatible vector drawing application. WinFIG was not created by porting the Xfig source code to Windows. It is an independent implementation. Starting with release 4.0 WinFIG was ported from MFC to the Qt toolkit as the application framework and thereby enabling the first release of a Linux version. After Version 7.8 the Version scheme changes to years with version 2021.1. == Interface and usability == WinFIG is designed to provide a clear, efficient and convenient graphical user interface. It allows working on multiple documents using an MDI user interface and provides unlimited undo and redo of actions. == Features == === Object creation === The basic types of objects in WinFIG are: Open and closed Splines Ellipses Polylines and Polygons Texts LaTeX formatted texts Arcs Images: PNG, GIF, JPEG, EPS and more Compound objects, which are hierarchical compositions of objects Objects can have several attributes, which depend on the object type: Line width Line style Line cap style Line join style Arrows Outline color, fill color and fill pattern === Object manipulation === move copy scale rotate align add/delete points from lines or splines copy object attributes Numerical input of point coordinates === Exports === WinFIG can export into various formats: Raster formats: GIF, JPEG, PNG, PPM, XBM, XPM, PCX, TIFF, SLD Formats for printed documents: PostScript, PDF, LaTeX, HP-GL (printer control language used by Hewlett-Packard plotters), Vector graphics formats: EPS, SVG, PSTricks, TPIC, PIC, CGM, Metafont, MetaPost, EMF, Tk. === Miscellaneous === Winfig can handle smart links. A smart link is a moving connection from a source to a target object. It is established by connecting the end point of a line or spline to another object. The connecting line or spline segment follows the movements of the target object. Smart links are useful for diagrams, graphs etc. WinFIG can show a grid and provides several magnet modes for constraining editing operations to discrete coordinates. Objects can be organized in layers to control their Z-order. This is important to control overlapping of filled shapes. Object library: drawings can be stored in a special sub-folder in the program installation directory, which makes them available in the library dialog for easy reuse.

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  • G'MIC

    G'MIC

    G'MIC (GREYC's Magic for Image Computing) is a free and open-source framework for image processing. It defines a script language that allows the creation of complex macros. Originally usable only through a command line interface, it is currently mostly popular as a GIMP plugin, and is also included in Krita. G'MIC is dual-licensed under CECILL-2.1 or CECILL-C. == Features == G'MIC's graphical interface is notable for its noise removal filters, which came from an earlier project called GREYCstoration by the same authors. G'MIC offers many built-in commands for image processing, including basic mathematical manipulations, look up tables, and filtering operations. More complex macros and pipelines built out of those commands are defined in its library files. == Interpreters == === Command line === G'MIC is primarily a script language callable from a shell. For example, to display an image: This command displays the image contained in the file image.jpg and allows zooming in to examine values. Several filters can be applied in succession. For example, to crop and resize an image: === Graphical interface === G'MIC comes with a Qt-based graphical interface, which may be integrated as a Gimp or Krita plugin. It contains several hundred filters written in the G'MIC language, dynamically updated through an internet feed. The interface provides a preview and setting sliders for each filter. G'MIC is one of the most popular Gimp plugins. === G'MIC Online === Most of the filters available for the graphical interface are also available online. === ZArt === ZArt is a graphical interface for real-time manipulation of webcam images. === libgmic === Libgmic is a C++ library that can be linked to third-party applications. It sees integration in Flowblade and Veejay.

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  • Security information management

    Security information management

    Security information management (SIM) is an information security industry term for the collection of data such as log files into a central repository for trend analysis. == Overview == SIM products generally are software agents running on the computer systems that are monitored. The recorded log information is then sent to a centralized server that acts as a "security console". The console typically displays reports, charts, and graphs of that information, often in real time. Some software agents can incorporate local filters to reduce and manipulate the data that they send to the server, although typically from a forensic point of view you would collect all audit and accounting logs to ensure you can recreate a security incident. The security console is monitored by an administrator who reviews the consolidated information and takes action in response to any alerts issued. The data that is sent to the server to be correlated and analyzed are normalized by the software agents into a common form, usually XML. Those data are then aggregated in order to reduce their overall size. == Terminology == The terminology can easily be mistaken as a reference to the whole aspect of protecting one's infrastructure from any computer security breach. Due to historic reasons of terminology evolution; SIM refers to just the part of information security which consists of discovery of 'bad behavior' or policy violations by using data collection techniques. The term commonly used to represent an entire security infrastructure that protects an environment is commonly called information security management (InfoSec). Security information management is also referred to as log management and is different from SEM (security event management), but makes up a portion of a SIEM (security information and event management) solution. == Regulatory compliance == Security information management systems support compliance with regulatory frameworks that require centralized collection and analysis of security data. The Health Insurance Portability and Accountability Act (HIPAA) Security Rule requires covered entities to implement audit controls that record and examine activity in information systems containing electronic protected health information (45 CFR 164.312(b))."45 CFR § 164.312 - Technical safeguards". Legal Information Institute. Retrieved April 1, 2026. SIM platforms aggregate these audit records to support the required regular review of information system activity records (45 CFR 164.308(a)(1)(ii)(D)). The December 2024 HIPAA Security Rule NPRM proposed requiring regulated entities to deploy automated systems capable of monitoring and recording access to ePHI, including the ability to detect unauthorized access attempts in near real-time."HIPAA Security Rule To Strengthen the Cybersecurity of Electronic Protected Health Information". Federal Register. January 6, 2025. Retrieved April 1, 2026. The Payment Card Industry Data Security Standard (PCI DSS) similarly requires centralized log management and daily review of security events (Requirements 10.4 and 10.6)."PCI DSS v4.0" (PDF). PCI Security Standards Council. March 2022. Retrieved April 1, 2026. NIST Special Publication 800-53 addresses security information management through the AU (Audit and Accountability) control family, which specifies requirements for audit event generation, content, storage, and analysis."NIST SP 800-53 Rev. 5: Security and Privacy Controls". National Institute of Standards and Technology. September 2020. Retrieved April 1, 2026.

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  • Alias Eclipse

    Alias Eclipse

    Eclipse was a professional 2D image editing program available on Silicon Graphics and Windows workstations. Designed to manipulate high-resolution images like digitized movie frames and photographs for print, it offered color correction tools, image processing effects, rudimentary paint features, and spline-based drawing and masking. == History == Eclipse was originally developed in the late 1980s by Full Color Computing, an early provider of photo retouch and color prepress software for Silicon Graphics workstations. Alias Research (later Alias Systems Corporation), a developer of professional 3D graphics applications for the SGI platform, purchased the rights to Eclipse in fall 1990. Alias developed Eclipse through the early to mid-1990s, releasing version 2.5 in 1995 with improvements to the speed of color correction, effects, and rendering. Xyvision's Contex Prepress division purchased exclusive rights to Eclipse from Alias in 1996, and released version 3.0 the following year. Eclipse was subsequently sold to German developer Form & Vision GmbH, which continued development and ported it to the Windows platform. In 1999, Form & Vision released a demo of Eclipse 3.1.3 on the SGI platform which was limited to 1600 x 1600 pixel images, then ceased development of Eclipse on the SGI platform. Eclipse was thereafter developed exclusively for the Windows platform, culminating with version 3.1.4 in 2001. In the same year the firm went bankrupt. == Features == Eclipse was designed to work with very large images that could not be manipulated in real time on contemporary computer systems due to memory limitations, and thus allowed the user to make modifications to a lower-resolution copy of the original image in "proxy mode." Brush strokes, color corrections, and other edits were saved in proxy mode, then applied to the full-size image in post processing. This method also allowed for batch processing of a high-resolution image sequence using the edits applied to the original proxy image. Other features included color correction and separation, warping, special effects, text, and shape masking. Wavelet image compression created by LuraTech was added to Eclipse 3.1.4

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  • Avid Free DV

    Avid Free DV

    Avid Free DV is a non-linear editing video editing software application developed by Avid Technology. Avid introduced Free DV in January 2003 at the 2003 MacWorld Expo; the company discontinued it in September 2007. Free DV was intended to give editors a sample of the Avid interface to use in deciding whether or not to purchase Avid software, so when compared with other Avid products its features were relatively minimal. When it was available it was not limited by time or watermarking, so it could be used as a non-linear editor for as long as desired. == Comparisons == When compared with other consumer-end non-linear editors such as iMovie and Windows Movie Maker, it sported more powerful video processing tools, but lacked the ease-of-use and shallow learning curve emphasized in similar programs because it had the full interface of the professional Avid system. However, Avid did offer a number of flash-based tutorials to help new users learn how to use the program for capturing, editing, clipping, processing, and outputting audio/video, among other things. == Limitations == The limitations of Avid Free DV included that it allowed only two video and audio tracks, had fewer editing tools than other Avid products, had few import and export formats, and allowed capture and output of standard-definition DV only, via FireWire. Avid Free DV projects and media were not compatible with other Avid systems. As the name implied, Avid Free DV was available as a free download, although users were required to complete a short survey on the Avid website before they were given a download link and key. In addition to using Free DV to evaluate Avid prior to purchase, it could also act as a stepping stone for people wishing to learn to use Avid's other editing products, such as Xpress Pro, Media Composer and Symphony. While additional skills and techniques are necessary to use these professionally geared systems, the basic operation remains the same. == Operating systems == Avid Free DV was available for Windows XP and Mac OS X. The officially supported Mac OS X versions were Panther versions up to 10.3.5, and Tiger versions up to 10.4.3 only. == Supported formats == Avid Free DV supported QuickTime (MOV) and DV AVIs. == Reception == John P. Mello Jr. of The Boston Globe gave Free DV a negative review, finding the user interface obfuscatory and the process of ingesting video error-prone. He summarized: "Professional video editors who use an Avid competitor may jump at the chance to take a free look at how Avid does things. But for the merely curious, this software is a nightmare". Video Systems's Steve Mullen opined that its lack of interoperability with Avid's professional editing software contracted Avid's stated goal to entice budding video editors into buying into the company's software ecosystem.

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  • ARIS Express

    ARIS Express

    ARIS Express is a free-of-charge modeling tool for business process analysis and management. It supports different modeling notations such as BPMN 2, Event-driven Process Chains (EPC), Organizational charts, process landscapes, whiteboards, etc. ARIS Express was initially developed by IDS Scheer, which was bought by Software AG in December 2010. The tool is provided as freeware on the ARIS Community webpage. ARIS Express is notable - having been mentioned in research published by Schumm, Garcia, Krumnow and Greenwood amongst others. == History == ARIS Express was first announced on April 28, 2009 in a press release by IDS Scheer. The first release was on July 28, 2009 in a public beta test on ARIS Community. Only people, who registered before for the beta test were allowed to download and test this beta version. This closed beta test was followed with another public beta test. The official release of ARIS Express 1.0 was on September 9, 2009. In this first stable version, features such as Microsoft Visio import were added, which were not present in the version for the public beta test. On February 26, 2010, ARIS Express 2.0 was released. Major changes compared to version 1.0 include BPMN 2 support, integrated spellchecking and ARISalign integration. On May 25, 2010, version 2.1 of ARIS Express was released. This update improves BPMN 2 support, provides a new online help system for instant feedback, better ARISalign integration and some new symbols in different diagrams. Along with the release, a poster showing the most important modeling concepts supported by ARIS Express was released. In addition, an executable setup is provided for Microsoft Windows-based systems. Beginning of July, an update was released as ARIS Express 2.2, providing bug fixes only. ARIS Express version 2.2 is the current stable release. An official press release published mid of August 2010 said there are more than 50,000 downloads of ARIS Express. On February 2, 2011, version 2.3 of ARIS Express was released. This new version changes the file format of ARIS Express so that models can be shown in an interactive model viewer in ARIS Community. The release announcement contained no details about additional features or changes. == Functionality == === Overview === ARIS Express is a standalone single-user application. It is divided in a home screen and a modeling environment. The home screen is used to create new models or open recently edited ones. The modeling environment is used to edit diagrams. === Supported notations === The following notations are supported by ARIS Express. Users can create diagrams containing an unlimited number of modeling objects. BPMN 2 Collaboration Diagrams Event-driven Process Chains (EPC) Organizational charts Process landscape (value-added chain diagram) Data model in ERM notation IT infrastructure (network diagram) System landscape (component diagram) Whiteboard General diagram === Noteworthy features === Besides common features such as creating new diagrams, saving them as files or adding objects to the modeling canvas, ARIS Express also provides some noteworthy features, which can't be found in most comparable modeling tools. fragments - Often used modeling constructs such as an exclusive decision in a process model can be stored as fragments so that they are available for direct reuse in another model. smart designs - The flow of a process model or hierarchies of other models can be captured in a spreadsheet-like interface. While entering the data in the spreadsheet, the model is generated and laid out in the background while typing. mini toolbar - While moving the mouse pointer over an object in a diagram, a small toolbar is shown allowing quick access to the most important modeling actions. Microsoft Visio import - Diagrams created with Microsoft Visio 2007 or above can be imported to and edited in ARIS Express. A Microsoft Visio export is not provided. ARISalign import - Models created on the online collaboration platform ARISalign can be opened and edited in ARIS Express. === Exports === ARIS Express can export diagrams to different formats such as: PDF JPEG PNG EMF ADF ADF is the file format of ARIS Express. The professional tools of ARIS Platform are able to import diagrams stored in the ADF format. Yet, there are major limitations during import - namely, each object in diagram will be treated as unique object, despite having same type and name, forcing redrawing large sections of diagrams after import. Besides export formats, it is also possible to use the clipboard to copy and paste an ARIS Express diagram into typical office suites such as Microsoft PowerPoint. == Technology == ARIS Express is a Java-based application, which shares some of the features of ARIS Platform products such as ARIS Business Architect and ARIS Business Designer. In contrast to ARIS Platform products, ARIS Express doesn't use a central database for model storage. Instead, each diagram is stored in an ADF file. ARIS Express uses Java Web Start. After download, the application can be started immediately without installation procedure. For Microsoft Windows based systems, an ordinary setup is provided, too. ARIS Express requires Java 1.6.10 or above. On first startup, the user must enter a valid ARIS Community account to register the application. Creating an ARIS Community account is free-of-charge. After installation, no Internet connection is needed to use ARIS Express. ARIS Express uses a mechanism provided by Java Web Start to automatically update the application as soon as a new version becomes available and the user is connected to the Internet during startup. There are reports that this automated update failed while upgrading from version 1.0 to version 2.0. As ARIS Express is based on Java Web Start, it can be installed on any platform supported by Java. The ARIS Community and other Internet sources have reports of successful deployment of ARIS Express on other operating systems than Microsoft Windows. However, ARIS Express is officially supported only on Microsoft Windows. == Miscellaneous == A quick reference sheet is available for ARIS Express. The poster shows all supported diagrams plus the most important modelling concepts for each supported modelling language. ARIS Express contains a hidden game, a so-called Easter Egg. The game can be started by clicking several times on the product logo in the about dialog. Highscores achieved in the game can be submitted to a special page in ARIS Community. A Firefox Personas is available for ARIS Express.

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  • Networked Help Desk

    Networked Help Desk

    Networked Help Desk is an open standard initiative to provide a common API for sharing customer support tickets between separate instances of issue tracking, bug tracking, customer relationship management (CRM) and project management systems to improve customer service and reduce vendor lock-in. The initiative was created by Zendesk in June 2011 in collaboration with eight other founding member organizations including Atlassian, New Relic, OTRS, Pivotal Tracker, ServiceNow and SugarCRM. The first integration, between Zendesk and Atlassian's issue tracking product, Jira, was announced at the 2011 Atlassian Summit. By August 2011, 34 member companies had joined the initiative. A year after launching, over 50 organizations had joined. Within Zendesk instances this feature is branded as ticket sharing. == Basis == Support tools are generally built around a common paradigm that begins with a customer making a request or an incident report, these create a ticket. Each ticket has a progress status and is updated with annotations and attachments. These annotations and attachments may be visible to the customer (public), or only visible to analysts (private). Customers are notified of progress made on their ticket until it is complete. If the people necessary to complete a ticket are using separate support tools, additional overhead is introduced in maintaining the relevant information in the ticket in each tool while notifying the customer of progress made by each group in completing their ticket. For example, if a customer support issue is caused by a software bug and reported to a help desk using one system, and then the fix is documented by the developers in another, and analyzed in a customer relationship management tool, keeping the records in each system up-to-date and notifying the customer manually using a swivel chair approach is unnecessarily time-consuming and error-prone. If information is not transferred correctly, a customer may have to re-explain their problem each time their ticket is transferred. For systems with the Networked Help Desk API implemented, it is possible for several different applications related to a customer's support experience to synchronize data in one uniquely identified shared ticket. While many applications in these domains have implemented APIs that allow data to be imported, exported and modified, Network Help Desk provide a common standard for customer support information to automatically synchronize between several systems. Once implemented, two systems can quickly share tickets with just a configuration change as they both understand the same interface. Communication between two instances on a specific ticket occurs in three steps, an invitation agreement, sharing of ticket data and continued synchronization of tickets. The standard allows for "full delegation" (analysts in both systems each make public and private comments and synchronize status) as well as "partial delegation" where the instance receiving the ticket can only make private comments and status changes are not synchronized. Tickets may be shared with multiple instances. == Implementation list ==

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  • Pattern playback

    Pattern playback

    The pattern playback is an early talking device that was built by Dr. Franklin S. Cooper and his colleagues, including John M. Borst and Caryl Haskins, at Haskins Laboratories in the late 1940s and completed in 1950. There were several different versions of this hardware device. Only one currently survives. The machine converts pictures of the acoustic patterns of speech in the form of a spectrogram back into sound. Using this device, Alvin Liberman, Frank Cooper, and Pierre Delattre (later joined by Katherine Safford Harris, Leigh Lisker, and others) were able to discover acoustic cues for the perception of phonetic segments (consonants and vowels). This research was fundamental to the development of modern techniques of speech synthesis, reading machines for the blind, the study of speech perception and speech recognition, and the development of the motor theory of speech perception. To create sound, the pattern playback machine uses an arc light source which is directed against a rotating disk with 50 concentric tracks whose transparencies vary systematically in order to produce 50 harmonics of a fundamental frequency. The light is further projected against a spectrogram, whose reflectance corresponds to the sound pressure level of the partial of the signal, and is then directed towards a photovoltaic cell by which the light variation is converted into sound pressure variations. The pattern playback was last used in an experimental study by Robert Remez in 1976. The pattern playback now resides in the Museum at Haskins Laboratories in New Haven, Connecticut. The technique of pattern playback also now refers, more generally, to algorithms or techniques for converting spectrograms, cochleagrams, and correlograms from pictures back into sounds. A demonstration is in the TV show Adventure. Pioneering technology in psycholinguistics (CBS Television. 1953). == Digital pattern playback == In the 1970s, digital pattern playbacks began to supplant the earlier version. An early prototype was developed by Patrick Nye, Philip Rubin, and colleagues at Haskins Laboratories. It combined a "Ubiquitous Spectrum Analyzer"[1] for automatic spectral analysis, along with a VAX GT-40 display processor for graphic manipulation of the displayed spectrogram, a form of "synthesis by art", and subsequent re-synthesis using a 40 channel filter bank. This hybrid hardware/software digital pattern playback was eventually replaced at Haskins Laboratories by the HADES analysis and display system, designed by Philip Rubin, and implemented in Fortran on the VAX family of computers. A more modern version has been described by Arai and colleagues [2]. An on-line demonstration is available [3].

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  • Office automation

    Office automation

    Office automation refers to the varied computer machinery and software used to digitally create, collect, store, manipulate, and relay office information needed for accomplishing basic tasks. Raw data storage, electronic transfer, and the management of electronic business information comprise the basic activities of an office automation system. Office automation helps in optimizing or automating existing office procedures. The backbone of office automation is a local area network, which allows users to transfer data, mail and voice across the network. All office functions, including dictation, typing, filing, copying, fax, telex, microfilm and records management, telephone and telephone switchboard operations, fall into this category. Office automation was a popular term in the 1970s and 1980s as the desktop computer exploded onto the scene. Advantages of office automation include that it can get many tasks accomplished faster, it eliminates the need for a large staff, less storage is required to store data, and multiple people can update data simultaneously in the event of changes in schedule. == Outline == Businesses can easily purchase and stock their wares with the aid of technology. Many of the manual tasks that used to be done by hand can now be done through hand held devices and UPC and SKU coding. In the retail setting, automation also increases choice. Customers can easily process their payments through automated credit card machines and no longer have to wait in line for an employee to process and manually type in the credit card numbers. Office payrolls have been automated, which means no one has to manually cut checks, and those checks that are cut can be printed through computer programs. Direct deposit can be automatically set up and this further reduces the manual process, and most employees who participate in direct deposit often find their paychecks come earlier than if they'd have to wait for their checks to be written and then cleared by the bank. Other ways automation has reduced employee manpower on tasks is automated voice direction. Through the use of prompts, automated phone menus and directed calls, the need for employees to be dedicated to answer the phones has been reduced, and in some cases, eliminated.

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  • Signal transfer function

    Signal transfer function

    The signal transfer function (SiTF) is a measure of the signal output versus the signal input of a system such as an infrared system or sensor. There are many general applications of the SiTF. Specifically, in the field of image analysis, it gives a measure of the noise of an imaging system, and thus yields one assessment of its performance. == SiTF evaluation == In evaluating the SiTF curve, the signal input and signal output are measured differentially; meaning, the differential of the input signal and differential of the output signal are calculated and plotted against each other. An operator, using computer software, defines an arbitrary area, with a given set of data points, within the signal and background regions of the output image of the infrared sensor, i.e. of the unit under test (UUT), (see "Half Moon" image below). The average signal and background are calculated by averaging the data of each arbitrarily defined region. A second order polynomial curve is fitted to the data of each line. Then, the polynomial is subtracted from the average signal and background data to yield the new signal and background. The difference of the new signal and background data is taken to yield the net signal. Finally, the net signal is plotted versus the signal input. The signal input of the UUT is within its own spectral response. (e.g. color-correlated temperature, pixel intensity, etc.). The slope of the linear portion of this curve is then found using the method of least squares. == SiTF curve == The net signal is calculated from the average signal and background, as in signal to noise ratio (imaging)#Calculations. The SiTF curve is then given by the signal output data, (net signal data), plotted against the signal input data (see graph of SiTF to the right). All the data points in the linear region of the SiTF curve can be used in the method of least squares to find a linear approximation. Given n {\displaystyle n\,} data points ( x i , y i ) {\displaystyle (x_{i}\,,y_{i}\,)} a best fit line parameterized as y = m x + b {\displaystyle y=mx+b\,} is given by: m = ∑ x i y i n − ∑ x i n ∑ y i n ∑ x i 2 n − ( ∑ x i n ) 2 b = ∑ y i n − m ∑ x i n {\displaystyle m={\frac {{\frac {\sum x_{i}y_{i}}{n}}-{\frac {\sum x_{i}}{n}}{\frac {\sum y_{i}}{n}}}{{\frac {\sum x_{i}^{2}}{n}}-({\frac {\sum x_{i}}{n}})^{2}}}\qquad \qquad b={\frac {\sum y_{i}}{n}}-m{\frac {\sum x_{i}}{n}}}

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  • Labeled data

    Labeled data

    Labeled data is a group of samples that have been tagged with one or more labels. Labeling typically takes a set of unlabeled data and augments each piece of it with informative tags called judgments. For example, a data label might indicate whether a photo contains a horse or a cow, which words were uttered in an audio recording, what type of action is being performed in a video, what the topic of a news article is, what the overall sentiment of a tweet is, or whether a dot in an X-ray is a tumor. Labels can be obtained by having humans make judgments about a given piece of unlabeled data. Labeled data is significantly more expensive to obtain than the raw unlabeled data. The quality of labeled data directly influences the performance of supervised machine learning models in operation, as these models learn from the provided labels. == Crowdsourced labeled data == In 2006, Fei-Fei Li, the co-director of the Stanford Human-Centered AI Institute, initiated research to improve the artificial intelligence models and algorithms for image recognition by significantly enlarging the training data. The researchers downloaded millions of images from the World Wide Web and a team of undergraduates started to apply labels for objects to each image. In 2007, Li outsourced the data labeling work on Amazon Mechanical Turk, an online marketplace for digital piece work. The 3.2 million images that were labeled by more than 49,000 workers formed the basis for ImageNet, one of the largest hand-labeled database for outline of object recognition. == Automated data labelling == After obtaining a labeled dataset, machine learning models can be applied to the data so that new unlabeled data can be presented to the model and a likely label can be guessed or predicted for that piece of unlabeled data. == Challenges == === Data-driven bias === Algorithmic decision-making is subject to programmer-driven bias as well as data-driven bias. Training data that relies on bias labeled data will result in prejudices and omissions in a predictive model, despite the machine learning algorithm being legitimate. The labeled data used to train a specific machine learning algorithm needs to be a statistically representative sample to not bias the results. For example, in facial recognition systems underrepresented groups are subsequently often misclassified if the labeled data available to train has not been representative of the population,. In 2018, a study by Joy Buolamwini and Timnit Gebru demonstrated that two facial analysis datasets that have been used to train facial recognition algorithms, IJB-A and Adience, are composed of 79.6% and 86.2% lighter skinned humans respectively. === Human error and inconsistency === Human annotators are prone to errors and biases when labeling data. This can lead to inconsistent labels and affect the quality of the data set. The inconsistency can affect the machine learning model's ability to generalize well. === Domain expertise === Certain fields, such as legal document analysis or medical imaging, require annotators with specialized domain knowledge. Without the expertise, the annotations or labeled data may be inaccurate, negatively impacting the machine learning model's performance in a real-world scenario.

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  • Fluency Voice Technology

    Fluency Voice Technology

    Fluency Voice Technology was a company that developed and sold packaged speech recognition solutions for use in call centers. Fluency's Speech Recognition solutions are used by call centers worldwide to improve customer service and significantly reduce costs and are available on-premises and hosted. == History == 1998 – Fluency was created as a spin-off from the Voice Research & Development team of a company called netdecisions. This R&D operation was established in Cambridge UK. The focus of the development was speech recognition systems based on the VXML standard. 2001 – Fluency became a separate entity in May 2001. Fluency began the creation of a software development platform specifically aimed at automating call center activities. This platform became Fluency's VoiceRunner. 2002 to 2004 – Fluency establishes accomplishes many successful deployments in customer sites such as National Express and Barclaycard. 2003 – Fluency expanded into the USA. Fluency also acquires Vocalis of Cambridge, UK in August 2003. 2004 – Fluency receives £6 million investment from leading European Venture Capitalists and establishes a global OEM partnership with Avaya, and the acquisition of SRC Telecom. 2008 – Fluency is acquired by Syntellect Ltd == Customers == Call Centers around the world use Fluency to improve service and reduce costs. They include Travelodge, Standard Life Bank, Sutton and East Surrey Water, Pizza Hut, CWT, Barclays, Powergen, First Choice, OutRight, J D Williams, Capital Blue Cross, Chelsea Building Society, EDF, bss, TV Licensing and Capita Software Services.

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  • VideoThang

    VideoThang

    VideoThang was free video editing software for Windows 2000, XP, and Vista. The software has three parts to it which are My Stuff, Edit My Stuff, and My Mix. The software accepts MOV, AVI, MPG, MP4, PNG, WMV, FLV, and MP3 standards. Its official website is now no longer available. == Reception == Jan Ozer, of Pcmag, said that the software "suffers from several unfortunate design and implementation flaws that dramatically limit output quality and overall utility." Jon L. Jacobi, of PC World, said that the software "may not be the most flexible multimedia editor in the world, but the trim/zoom basics are there, it's free, and it's so simple to use that just about anyone in the world should be able figure it out." Amit Agarwal, of Digital Inspiration, said that the software "doesn’t offer loads of features like other video editors but is perfect for making quick video slideshows of your pictures that you can upload on the web or share via email."

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