AI Generator Free Online

AI Generator Free Online — independent reviews, comparisons, pricing and step-by-step guides on Aizhi.

  • Ericom Connect

    Ericom Connect

    Ericom Connect is a remote access/application publishing solution produced by Ericom Software that provides secure, centrally managed access to physical or hosted desktops and applications running on Microsoft Windows and Linux systems. == Product overview == Ericom Connect is desktop virtualization and application virtualization software that allows users to run applications remotely, without installing them on the local computer or device. The software is noted for its scalability, ease of deployment, and compatibility with any type of infrastructure, cloud or physical. Ericom Connect uses AccessPad (native client for desktops), AccessToGo (native client for mobile), or AccessNow, one of the first HTML5 RDP solutions to support clientless access to Windows desktops and applications from any device with an HTML5-compatible browser, including Macintosh computers, mobile devices, and Google Chromebooks. Other notable features include performance monitoring, built-in real-time analytics & BI, support for two-factor authentication (using RSA SecurID), multi-tenancy and multi-datacenter support via a single unified web interface, and a “Launch Simulation” feature that allows users to visualize and simulate actual step-by-step user processes directly from within the administration console. In addition to scalability, by distributing configurations, logs, etc., across multiple servers there is no single point of failure, as can be the case if all configuration information is stored on one server. == History == Ericom Connect was introduced in 2015. Ericom Connect is a successor to Ericom PowerTerm Web Connect. PowerTerm Web Connect used an architecture similar to what was then current with Citrix and VMWare, relying on a centralized SQL server, a connection broker, image management for different hypervisors, and a variety of clients. Ericom Connect uses a new grid architecture that provides more scalability, reliability, and flexibility than before.

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  • The Synthetic Party

    The Synthetic Party

    Det Syntetiske Parti (English: The Synthetic Party) is a political party driven by artificial intelligence (AI), founded in May 2022 in Denmark. The party aims to represent non-voters and fringe political parties while raising awareness of AI's societal role and exploring how it can be integrated into democratic processes. == Founder == The founder and continuous party secretary is Asker Bryld Staunæs, a philosopher from Aarhus University and a conceptual artist. == Main goal == The political goals have been machine learned from texts by Danish fringe parties since 1970 and represent the 20 percent of Danes who do not vote in the election. The party is synthetic; as such, many of the policies, such as universal basic income, can be contradictory to one another. == International collaborations == The Synthetic Party has signed bilateral collaboration agreements with the Finnish AI Party and AI Party (Japan) concerning the development of a global project created around artificial intelligence and politics These collaborations were expanded during the exhibition-event Synthetic Summit (28 February – 13 April 2025) at Kunsthal Aarhus, curated by Computer Lars (Asker Bryld Staunæs) on behalf of The Synthetic Party. The summit staged parliamentary scenography, performances, and computer sculptures, and invited both the public and policymakers to encounter an international line-up of AI parties and virtual politicians. Aarhus University described the event as part of Staunæs's PhD research, positioning it as an international top-meeting of virtual politicians. Participants included the Japanese AI Party, the Swedish AI Party, the Finnish AI Party, Parker Politics (New Zealand), Lex AI (Brazil), the Simiyya collective (Egypt/Sweden), the Synthetic Party (Denmark), and Wiktoria Cukt 2.0 (Poland). As part of the summit, the one-day AI World Congress was held on 1 March 2025, structured as a performative assembly where each group participated through both machinic agents and human delegates. Sessions were chaired by participating parties, with Computer Lars delivering the opening presentation. Throughout the day, contributions were synthesized into a common record using a shared AI system. The congress concluded with the adoption of the Synthetic Summit Resolution, a collectively authored treaty of algorithmic governance. Signatories included Floor Kist and Nick Gerritsen (Parker Politics), Michihito Matsuda (Japanese AI Party), Emma Bexell (Swedish AI Party), Samee Haapa (Finnish AI Party), Pedro Markun (Lex AI), Kristian T. Madsen and Michael Birkebæk Jensen (NextGen Democracy / DemAI), Asker Bryld Staunæs, Benjamin Asger Krog Møller, Caroline Sofie Axelsson, Life with Artificials (The Synthetic Party), and Piotr Wyrzykowski (Wiktoria Cukt 2.0).

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  • OntoWiki

    OntoWiki

    OntoWiki was a free and open-source semantic wiki application, meant to serve as an ontology editor and a knowledge acquisition system. It is a web-based application written in PHP and using either a MySQL database or a Virtuoso triple store. OntoWiki is form-based rather than syntax-based, and thus tries to hide as much of the complexity of knowledge representation formalisms from users as possible. OntoWiki is mainly being developed by the Agile Knowledge Engineering and Semantic Web (AKSW) research group at the University of Leipzig, a group also known for the DBpedia project among others, in collaboration with volunteers around the world. In 2009 the AKSW research group got a budget of €425,000 from the Federal Ministry of Education and Research of Germany for the development of the OntoWiki. In 2010 OntoWiki became part of the technology stack supporting the LOD2 (linked open data) project. Leipzig University is one of the consortium members of the project, which is funded by a €6.5m EU grant. The development ended in 2016 due to the lack of capacity migrating from PHP 5 to 7 including the required Zend Framework from version 1 to 2.

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  • VoID

    VoID

    The Vocabulary of Interlinked Datasets (VoID) is a vocabulary for providing concise summaries (metadata) of Resource Description Framework (RDF) datasets—meaningful collections of semantic triples—using the syntax of RDF Schema. It can be used for general metadata (such as information about the license of the dataset), access metadata (information about how to access the dataset), structural metadata (information about how the dataset is structured), and linking metadata (information about links between datasets). A linked dataset is a collection of data, published and maintained by a single provider, available as RDF on the Web, where at least some of the resources in the dataset are identified by dereferencable Uniform Resource Identifiers (URIs). VoID is used to provide metadata on RDF datasets to facilitate query processing on a graph of interlinked datasets in the Semantic Web.

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  • Noisy text analytics

    Noisy text analytics

    Noisy text analytics is a process of information extraction whose goal is to automatically extract structured or semistructured information from noisy unstructured text data. While Text analytics is a growing and mature field that has great value because of the huge amounts of data being produced, processing of noisy text is gaining in importance because a lot of common applications produce noisy text data. Noisy unstructured text data is found in informal settings such as online chat, text messages, e-mails, message boards, newsgroups, blogs, wikis and web pages. Also, text produced by processing spontaneous speech using automatic speech recognition and printed or handwritten text using optical character recognition contains processing noise. Text produced under such circumstances is typically highly noisy containing spelling errors, abbreviations, non-standard words, false starts, repetitions, missing punctuations, missing letter case information, pause filling words such as “um” and “uh” and other texting and speech disfluencies. Such text can be seen in large amounts in contact centers, chat rooms, optical character recognition (OCR) of text documents, short message service (SMS) text, etc. Documents with historical language can also be considered noisy with respect to today's knowledge about the language. Such text contains important historical, religious, ancient medical knowledge that is useful. The nature of the noisy text produced in all these contexts warrants moving beyond traditional text analysis techniques. == Techniques for noisy text analysis == Missing punctuation and the use of non-standard words can often hinder standard natural language processing tools such as part-of-speech tagging and parsing. Techniques to both learn from the noisy data and then to be able to process the noisy data are only now being developed. == Possible source of noisy text == World Wide Web: Poorly written text is found in web pages, online chat, blogs, wikis, discussion forums, newsgroups. Most of these data are unstructured and the style of writing is very different from, say, well-written news articles. Analysis for the web data is important because they are sources for market buzz analysis, market review, trend estimation, etc. Also, because of the large amount of data, it is necessary to find efficient methods of information extraction, classification, automatic summarization and analysis of these data. Contact centers: This is a general term for help desks, information lines and customer service centers operating in domains ranging from computer sales and support to mobile phones to apparels. On an average a person in the developed world interacts at least once a week with a contact center agent. A typical contact center agent handles over a hundred calls per day. They operate in various modes such as voice, online chat and E-mail. The contact center industry produces gigabytes of data in the form of E-mails, chat logs, voice conversation transcriptions, customer feedback, etc. A bulk of the contact center data is voice conversations. Transcription of these using state of the art automatic speech recognition results in text with 30-40% word error rate. Further, even written modes of communication like online chat between customers and agents and even the interactions over email tend to be noisy. Analysis of contact center data is essential for customer relationship management, customer satisfaction analysis, call modeling, customer profiling, agent profiling, etc., and it requires sophisticated techniques to handle poorly written text. Printed Documents: Many libraries, government organizations and national defence organizations have vast repositories of hard copy documents. To retrieve and process the content from such documents, they need to be processed using Optical Character Recognition. In addition to printed text, these documents may also contain handwritten annotations. OCRed text can be highly noisy depending on the font size, quality of the print etc. It can range from 2-3% word error rates to as high as 50-60% word error rates. Handwritten annotations can be particularly hard to decipher, and error rates can be quite high in their presence. Short Messaging Service (SMS): Language usage over computer mediated discourses, like chats, emails and SMS texts, significantly differs from the standard form of the language. An urge towards shorter message length facilitating faster typing and the need for semantic clarity, shape the structure of this non-standard form known as the texting language.

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  • Colossus (supercomputer)

    Colossus (supercomputer)

    Colossus is a supercomputer developed by xAI. Construction began in 2024 in Memphis, Tennessee; the system became operational in July 2024. It is currently the world's largest AI supercomputer. Colossus's primary purpose is to train the company's chatbot, Grok. In addition, Colossus provides computing support to the social-media platform X and to other projects of Elon Musk, such as SpaceX. In 2025, it expanded to neighboring Southaven, Mississippi across the Tennessee–Mississippi border. As of May 6, 2026, Anthropic has agreed to rent all compute capacity at the Colossus 1 data center. == Background == Colossus was launched in September 2024 at a former Electrolux site in South Memphis to train the AI language model Grok. Within 19 days of the project's conception, xAI was ready to begin construction. The site was chosen because the abandoned Electrolux building could be repurposed to expedite construction and its proximity to a nearby wastewater treatment facility provided a water source. As of February 2025, xAI plans to build an $80 million facility to process additional wastewater for use at the supercomputer. === xAI === Musk incorporated xAI in March 2023 with the stated purpose of understanding the "nature of the universe". The team includes former members of OpenAI, DeepMind, Microsoft, and Tesla. Musk was one of the founding members of the company OpenAI, investing up to US$45 million in 2015. He left OpenAI in 2018, reportedly to avoid conflicts of interest with Tesla. It has also been reported that he had made a bid for leadership at OpenAI and left when his proposal was rejected. The exact reasons for his departure from the company are unclear. Both Dell Technologies and Supermicro partnered with xAI to build the supercomputer. It was originally powered by 100,000 Nvidia graphics processing units (GPUs) and was constructed in 122 days. 3 months after the first 100,000 GPUs were deployed, xAI announced that they had increased the system to 200,000 GPUs and that they intended to continue increasing the computer's processing power to 1 million GPUs. As of April 2025, xAI claimed Colossus was the largest AI training platform in the world. == Choice of location == xAI selected Memphis, in southwestern Tennessee, as the site for Colossus in part because an existing industrial facility allowed the project to proceed more quickly than constructing a new data center. Elon Musk was initially told that building a data center would take 18–24 months. The company instead searched for a vacant facility and selected the former Electrolux factory in Memphis. Electrolux opened the facility in 2012 and operated it for about eight years before closing it in 2020 after relocating operations to Springfield, Tennessee. The building covered 785,000 sq ft (72,900 m2) and had been purchased by Phoenix Investors in December 2023 for $35 million . Because the structure was already in place, work on the supercomputer could begin immediately rather than waiting for a new facility to be constructed. According to Forbes, xAI considered seven or eight other sites before selecting Memphis, and Musk finalized the decision to build in Memphis in about a week. The decision was finalized in March 2024, after which construction began. xAI publicly announced in June 2024 that Colossus would be built in Memphis. The building itself was not the only reason xAI selected Memphis. According to the Greater Memphis Chamber, the company chose the city because of its "reliable power grid, ability to create a water recycling facility, proximity to the Mississippi River and ample land". The city was also able to provide the large amounts of electricity and water needed to operate the supercomputer. At full capacity, the system was expected to require 150 megawatts of electricity and millions of gallons of water per day. The project also relied on partnerships with local and regional organizations including Memphis Light, Gas and Water (MLGW), Tennessee Valley Authority (TVA), the City of Memphis, and Shelby County. The city also provided financial incentives for the project. == Environmental impact == AI data centers consume large amounts of energy. At the site of Colossus in South Memphis, the grid connection was only 8 MW, so xAI applied to temporarily set up more than a dozen gas turbines (Voltagrid’s 2.5 MW units and Solar Turbines’ 16 MW SMT-130s) which would steadily burn methane gas from a 16-inch natural gas main. Aerial imagery in April 2025 showed 35 gas turbines had been set up at a combined 422 MW. These turbines have been estimated to generate about "72 megawatts, which is approximately 3% of the (TVA) power grid". The higher number of gas turbines and the subsequent emissions requires xAI to have a major source permit. In Memphis, xAI was able to avoid some environmental rules in the construction of Colossus, such as operating without permits for the on-site methane gas turbines because they are "portable". The Shelby County Health Department told NPR that "it only regulates gas-burning generators if they're in the same location for more than 364 days". However, in a January 2026 ruling, the EPA revised its New Source Performance Standard and announced that large methane gas turbines require permits even for temporary operations. In November 2024, the grid connection was upgraded to 150 MW, and some turbines were removed. Along with high electricity needs, the expected water demand is over five million gallons of water per day. While xAI has stated they plan to work with MLGW on a wastewater treatment facility and the installation of 50 megawatts of large battery storage facilities, there are currently no concrete plans in place aside from a one-page factsheet shared by MLGW. == Community response == The plan to build Colossus in Memphis was unknown to residents, City Council members, and environmental agencies. Many did not find out about the project until the day before, or the day of, as they watched the announcement on the local news. Keshaun Pearson, president of Memphis Community Against Pollution, stated that there is a historical lack of transparency and communication surrounding environmental issues in Memphis. Some community members in Memphis have expressed concern about the potential for additional air and water pollution caused by the supercomputer. In a letter to the Shelby County Health Department, the Southern Environmental Law Center stated the emissions from the turbines make the facility "...likely the largest industrial emitter of NOx in Memphis..." This is due to data supplied by the manufacturer showing that "...xAI emits between 1,200 and 2,000 tons of smog-forming nitrogen oxides (NOx)..." At a public Shelby County Commissioner's hearing on April 9, 2025, residents living near the site of Colossus voiced complaints about air quality, noting that they have chronic respiratory issues related to living in a polluted section of Memphis. One woman said she smells "everything but the right thing and the right thing is the clean air." Other residents voiced frustration that Brent Mayo, the senior xAI official responsible for building out xAI's infrastructure, did not attend the meeting to discuss community concerns. Keshaun Pearson also stated that "We're getting more and more days a year where it is unhealthy for us to go outside." People living near the site of Colossus have said they were not offered the opportunity for a public review of the plans, nor were they provided with information on how their community could potentially benefit. The community is also concerned about the strain on the power grid. Memphis's peak demand is around 3 GW. In November 2024, TVA approved xAI's request for access to more than 100 megawatts of power to Colossus which is supplied by MLGW. In December 2022, MLGW imposed (then rescinded) rolling blackouts during several days of extreme cold, straining the power grid. In a letter to the TVA, the SELC "urged the agency to 'prioritize Memphis families' access to reliable power over the 'secondary purpose' of serving xAI". == Current progress == In early December 2024, Ted Townsend detailed how the power of Colossus doubled in its processing capability. When it first went online in September 2024, it was using "100,000 Nvidia H100 processing chips". This initial launch demonstrated Colossus to be the largest supercomputer globally. The maximum power consumption increased from 150 to 250 MW. As of June 2025, the supercomputer consists of 150,000 H100 GPUs, 50,000 H200 GPUs, and 30,000 GB200 GPUs. Another 110,000 GB200 GPUs are to be brought online at a second data center, also in the Memphis area. The expansion of this supercomputer has already been discussed and will be the second phase of the project. xAI also plans to increase Colossus to 1 million GPUs. Because the supercomputer currently utilizes gas turbines for power, alongside 168 Tesla Megapack battery storage units. xAI is also looking to add more

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  • Responsible AI Safety and Education Act

    Responsible AI Safety and Education Act

    The Responsible AI Safety and Education Act (RAISE Act) is a New York State law that imposes transparency, safety, and reporting requirements on developers of large frontier artificial intelligence models. The law was signed by Governor Kathy Hochul on December 19, 2025. It was sponsored by State Senator Andrew Gounardes and Assemblymember Alex Bores. The RAISE Act is the second U.S. state law to regulate frontier AI model developers, following California's Transparency in Frontier Artificial Intelligence Act (TFAIA), which was signed in September 2025. Hochul signed the bill on the condition that the legislature would pass chapter amendments to bring the law closer to the California model. The amending bills (A9449/S8828) were introduced in January 2026; as of February 2026 they remain in committee, though the Governor's office and legal commentators treat the agreed-upon amendments as representing the final form of the law. == Provisions == The following describes the RAISE Act as it is expected to operate after the agreed-upon chapter amendments take effect. The law is expected to take effect on January 1, 2027. === Scope === The law applies to "large frontier developers," defined as companies with annual revenues exceeding $500 million that develop "frontier models," which are foundation models trained using more than 1026 floating-point operations (FLOPs). The version passed by the legislature in June 2025 had instead defined large developers based on having spent over $100 million in aggregate compute costs, and also included a provision prohibiting deployment of frontier models posing "unreasonable risk of critical harm"; both were removed as part of the negotiations between Hochul and the legislature. Accredited colleges and universities engaged in academic research are exempt, as is the state's Empire AI consortium. === Safety and transparency framework === Large frontier developers must write, implement, and publicly publish a "frontier AI framework" describing how they assess and mitigate catastrophic risks, secure unreleased model weights against unauthorized access, use third-party evaluators, govern internal use of frontier models, and respond to safety incidents. The framework must describe these measures "in detail," a requirement that goes beyond the California TFAIA's requirement to describe a developer's "approach." The framework must be reviewed at least annually, and material modifications must be published with justification within 30 days. Before or concurrently with deploying a new or substantially modified frontier model, developers must publish a transparency report including the model's release date, supported languages and output modalities, intended uses, and any restrictions on use. Large frontier developers must additionally include summaries of catastrophic risk assessments and the extent of third-party involvement. === Catastrophic risk and incident reporting === The law defines "catastrophic risk" as a foreseeable and material risk that a frontier model will contribute to the death of or serious injury to more than 50 people, or more than $1 billion in property damage, arising from a frontier model providing expert-level assistance in creating chemical, biological, radiological, or nuclear weapons; engaging in cyberattacks or conduct equivalent to crimes such as murder, assault, or theft without meaningful human oversight; or evading the control of its developer or user. Loss of equity value is explicitly excluded from the definition of property damage. "Critical safety incidents" include unauthorized access to model weights resulting in death or injury, materialization of a catastrophic risk, loss of control of a frontier model causing death or injury, and a model using deceptive techniques to subvert developer controls outside of an evaluation context in a manner that increases catastrophic risk. Frontier developers must report critical safety incidents within 72 hours, or within 24 hours if the incident poses an imminent risk of death or serious physical injury. === Enforcement === The chapter amendments establish a new office within the New York State Department of Financial Services to oversee compliance, receive incident reports, and publish annual reports on AI safety beginning in 2028. Large frontier developers must file disclosure statements with this office and pay pro rata assessments to fund its operations. The New York Attorney General may bring civil actions, with penalties of up to $1 million for a first violation and $3 million for subsequent violations. The version passed by the legislature in June 2025 had set penalties at up to $10 million and $30 million respectively. The law does not create a private right of action. == Legislative history == The bill was introduced in the Assembly on March 5, 2025, by Assemblymember Alex Bores, and in the Senate on March 27, 2025, by Senator Andrew Gounardes. After a series of amendments, the legislature passed the bill in June 2025. Governor Hochul did not immediately sign the bill, using nearly all the time available under New York law before acting; had she not signed by the end of 2025, the bill would have been pocket vetoed. The tech industry lobbied against the bill during this period, and Hochul initially proposed a near-complete rewrite modeled on California's TFAIA. Legislators resisted the extent of the changes, and the two sides ultimately agreed on a version that used the California law as a base but preserved several provisions that went beyond it, including the 72-hour incident reporting timeline and the creation of a dedicated enforcement office. Hochul signed the original bill (S6953-B/A6453-B) on December 19, 2025, with the legislature committing to pass chapter amendments formalizing the agreed changes in the January 2026 session. The amending bills (A9449 in the Assembly, S8828 in the Senate) were introduced on January 6 and January 8, 2026. OpenAI and Anthropic expressed support for the law. Anthropic's head of external affairs Sarah Heck said the two state laws "should inspire Congress to build on them." The super PAC network Leading the Future, backed by Andreessen Horowitz and OpenAI president Greg Brockman, subsequently announced plans to challenge Bores in a future election. == Federal preemption debate == Hochul signed the RAISE Act eight days after President Donald Trump issued an executive order on December 11, 2025, directing the Department of Justice to challenge state AI laws deemed to conflict with a "minimally burdensome" national AI policy. On January 9, 2026, the Department of Justice announced the establishment of an AI Litigation Task Force as called for by the executive order. The executive order also threatened states with loss of certain federal broadband funding if their AI laws were found to be onerous. Legal commentators have noted several potential avenues for federal challenge, including arguments that the law constitutes compelled speech, violates the dormant Commerce Clause by creating a patchwork of state regulations, or is preempted by federal AI policy. == Comparison with California's TFAIA == The RAISE Act was designed to align with California's Transparency in Frontier Artificial Intelligence Act, signed on September 29, 2025. Both laws use the same 1026 FLOP threshold to define frontier models and the same $500 million revenue threshold to define large developers. Both require public safety frameworks, transparency reports, and incident reporting. The RAISE Act's 72-hour incident reporting window is stricter than the TFAIA's 15-day window, though both require faster reporting for incidents posing imminent physical risk (24 hours under the RAISE Act, immediate under the TFAIA). The RAISE Act establishes a dedicated enforcement office within the Department of Financial Services, whereas California routes reports through the Office of Emergency Services. The RAISE Act requires developers to describe their safety measures "in detail" and how they "handle" various risks, whereas the TFAIA requires developers to describe their "approach."

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  • Lukas Biewald

    Lukas Biewald

    Lukas Biewald (born 1981) is an American entrepreneur and a prominent figure in artificial intelligence. He is recognized for his contributions to machine learning and as the CEO and co-founder of Weights & Biases, a company that builds developer tools for AI, that sold to CoreWeave in 2025 for $1.7B. He previously founded and was CEO of Figure Eight, a human-in-the-loop machine learning platform. He has co-authored 26 AI research papers from 2004 through 2018. == Early life and education == Biewald was born in Boston, Massachusetts in 1981. He attended Cambridge Rindge and Latin School and later earned both a Bachelor's and Master's degree in Computer science from Stanford University. == Early Career and Founding Figure Eight == After graduation, Biewald joined Yahoo! as an engineer, working on machine translations to improve search results, and eventually led the Search Relevance Team for Yahoo! Japan. He later joined Powerset, a natural language search technology company, as their Senior Scientist, which was acquired by Microsoft in 2008 for an estimated $100M. In 2007, Biewald co-founded Figure Eight (formerly CrowdFlower), a data labeling and crowdsourcing company that created datasets for training machine learning models. Figure Eight was acquired by Appen in 2019 for $300 million. == Weights and Biases == In 2017, Biewald co-founded Weights & Biases with Chris Van Pelt and Shawn Lewis. The company provides tools for tracking machine learning experiments, model management, and collaborative AI and LLM app development. The platform has been adopted by organizations such as OpenAI, Salesforce, and Microsoft. In March 2025 Coreweave acquired Weights and Biases at $1.7 billion, with the transaction closing on May 5, 2025. == Gradient Dissent == Biewald hosts the bi-weekly podcast Gradient Dissent. Guest have included: Anthony Goldbloom – Co-founder & CEO of Kaggle. “How to Win Kaggle Competitions” (podcast, Sep. 9, 2020). Shared tips on data-science competitions from the founder of the largest ML community. Richard Socher – Founder & CEO of You.com; former Chief Scientist at Salesforce. “The Challenges of Making ML Work in the Real World” (podcast, September 28, 2020). A leading NLP researcher, he spoke on multimodal search engines powered by large language models. Jensen Huang – Founder & CEO of NVIDIA. “NVIDIA’s CEO on the Next Generation of AI and MLOps” (podcast, March 3, 2022). Huang’s GPUs power modern ML research and production. Emad Mostaque – Co-founder & CEO of Stability AI. “Stable Diffusion, Stability AI, and What’s Next” (podcast, Nov. 15, 2022). Leads the company behind Stable Diffusion, which helped spark the generative-AI imaging boom. Drago Anguelov – Head of Research at Waymo. “Robustness, Safety, and Scalability at Waymo” (podcast, July 14, 2022). Covered Waymo’s self-driving AI advances and deployment challenges. Jeremy Howard – Co-founder of fast.ai. “The Simple but Profound Insight Behind Diffusion” (podcast, Jan. 5, 2023). Known for democratizing deep-learning education; discussed diffusion models and accessible AI tooling. Aidan Gomez – Co-founder & CEO of Cohere. “Scaling LLMs and Accelerating Adoption” (podcast, April 20, 2023). Co-author of “Attention Is All You Need,” he shared how Cohere delivers large-scale NLP models as a service. Chelsea Finn – Stanford Assistant Professor (AI & Robotics). “Shaping the World of Robotics with Chelsea Finn” (podcast, February 15, 2024). A pioneer in meta-learning and robotics, she detailed robots learning complex tasks like cooking. Andrew Feldman – Co-founder & CEO of Cerebras Systems. "Launching the Fastest AI Inference Solution" (podcast, August 27, 2024). Described wafer-scale AI chips achieving new training performance records. Thomas Dohmke – CEO of GitHub. “GitHub CEO on Copilot and the Future of Software Development” (podcast, June 10, 2025). Discussed building Copilot and the future of AI-assisted coding. Martin Shkreli – Founder of Godel Terminal. “From Pharma to AGI Hype, and Developing AI in Finance: Martin Shkreli’s Journey” (podcast, May 20, 2025). Shkreli reflects on his pharma controversies, prison experience, and his new AI-driven trading platform. Jarek Kutylowski – Founder & CEO of DeepL. “How DeepL Built a Translation Powerhouse with AI” (podcast, July 8, 2025). Shared how DeepL’s neural-MT rivals Google Translate through model and infrastructure innovation. == Awards and recognition == In 2010, Lukas Biewald won the Netexplorateur Award for creating the GiveWork iPhone app, which allows users to perform small tasks that assist refugees and people in developing countries. In 2010, Inc Magazine included Biewald and Van Pelt on its list of the Top 30 Entrepreneurs Under 30. == Publications == Ensuring quality in crowdsourced search relevance evaluation: The effects of training question distribution by John Le, Andy Edmonds, Vaughn Hester, Lukas Biewald. SIGIR 2010 Workshop on Crowdsourcing for Search Evaluation, July 2010. Superficial Data Analysis: Exploring Millions of Social Stereotypes by Lukas Biewald, Brendan O’Connor. O’Reilly July 2009 Biewald has co-authored 26 AI research papers from 2004 through 2018.

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  • Hallucination (artificial intelligence)

    Hallucination (artificial intelligence)

    In the field of artificial intelligence (AI), a hallucination or artificial hallucination (also called bullshitting, confabulation, or delusion) is a response generated by AI that contains false or misleading information presented as fact. This term draws a loose analogy with human psychology, where a hallucination typically involves false percepts. For example, a chatbot powered by large language models (LLMs), like ChatGPT, may embed plausible-sounding random falsehoods within its generated content. Detecting and mitigating errors and hallucinations pose significant challenges for practical deployment and reliability of LLMs in high-stakes scenarios, such as chip design, supply chain logistics, and medical diagnostics. Some software engineers and statisticians have criticized the specific term "AI hallucination" for unreasonably anthropomorphizing computers. Symbolic artificial intelligence models generally do not produce hallucinations, unlike large language models. == Term == === Origin === Since the 1980s, the term "hallucination" has been used in computer vision with a positive connotation to describe the process of adding detail to an image. For example, the task of generating high-resolution face images from low-resolution inputs is called face hallucination. The first documented use of the term "hallucination" in this sense is in the PhD thesis of Eric Mjolsness in 1986. A notable work is the face hallucination algorithm by Simon Baker and Takeo Kanade published in 1999. In the 2000s, hallucinations were described in statistical machine translation as a failure mode. Since the 2010s, the term has undergone a semantic shift to signify the generation of factually incorrect or misleading outputs by AI systems in tasks like machine translation and object detection. In 2015, hallucinations were identified in visual semantic role labeling tasks by Saurabh Gupta and Jitendra Malik. In 2015, computer scientist Andrej Karpathy used the term "hallucinated" in a blog post to describe his recurrent neural network (RNN) language model generating an incorrect citation link. In 2017, Google researchers used the term to describe the responses generated by neural machine translation (NMT) models when they are not related to the source text, and in 2018, the term was used in computer vision to describe instances where non-existent objects are erroneously detected because of adversarial attacks. In July 2021, Meta warned during its release of BlenderBot 2 that the system is prone to "hallucinations", which Meta defined as "confident statements that are not true". Following OpenAI's ChatGPT release in beta version in November 2022, some users complained that such chatbots often seem to pointlessly embed plausible-sounding random falsehoods within their generated content. Many news outlets, including The New York Times, started to use the term "hallucinations" to describe these models' frequently incorrect or inconsistent responses. In 2023, the Cambridge dictionary updated its definition of hallucination to include this new sense specific to the field of AI. Some researchers have highlighted a lack of consistency in how the term is used, but also identified several alternative terms in the literature, such as confabulations, fabrications, and factual errors. === Definitions and alternatives === Uses, definitions and characterizations of the term "hallucination" in the context of LLMs include: "a tendency to invent facts in moments of uncertainty" (OpenAI, May 2023) "a model's logical mistakes" (OpenAI, May 2023) "fabricating information entirely, but behaving as if spouting facts" (CNBC, May 2023) "making up information" (The Verge, February 2023) "probability distributions" (in scientific contexts) Journalist Benj Edwards, in Ars Technica, writes that the term "hallucination" is controversial, but that some form of metaphor remains necessary; Edwards suggests "confabulation" as an analogy for processes that involve "creative gap-filling". In July 2024, a White House report on fostering public trust in AI research mentioned hallucinations only in the context of reducing them. Notably, when acknowledging David Baker's Nobel Prize-winning work with AI-generated proteins, the Nobel committee avoided the term entirely, instead referring to "imaginative protein creation". Hicks, Humphries, and Slater, in their article in Ethics and Information Technology, argue that the output of LLMs is "bullshit" under Harry Frankfurt's definition of the term, and that the models are "in an important way indifferent to the truth of their outputs", with true statements only accidentally true, and false ones accidentally false. Some researchers also use the derogatory term "botshit", often referring to uncritical use of AI. === Criticism === In the scientific community, some researchers avoid the term "hallucination", seeing it as potentially misleading. It has been criticized by Usama Fayyad, executive director of the Institute for Experimental Artificial Intelligence at Northeastern University, on the grounds that it misleadingly personifies large language models and is vague. Mary Shaw said, "The current fashion for calling generative AI's errors 'hallucinations' is appalling. It anthropomorphizes the software, and it spins actual errors as somehow being idiosyncratic quirks of the system even when they're objectively incorrect." In Salon, statistician Gary Smith argues that LLMs "do not understand what words mean" and consequently that the term "hallucination" unreasonably anthropomorphizes the machine. Murray Shanahan argues that anthropomorphic framing of LLM capabilities, including terms like "hallucination", encourages users and researchers to attribute cognitive processes to systems that operate through statistical pattern completion, and advocates for more careful linguistic practices when discussing LLM behavior. Kristina Šekrst argues that applying psychological vocabulary to LLM outputs obscures the difference between the appearance of mental properties and their genuine presence. Förster & Skop assert that tech companies use the hallucination metaphor to anthropomorphize models and deflect responsibility for non-factual outputs. Some see the AI outputs not as illusory but as prospective—that is, having some chance of being true, similar to early-stage scientific conjectures. The term has also been criticized for its association with psychedelic drug experiences. == In natural language generation == In natural language generation, there are several reasons why natural language models hallucinate: === Hallucination from data === Hallucinations can stem from incomplete, inaccurate or unrepresentative data sets. === Modeling-related causes === The pre-training of generative pretrained transformers (GPT) involves predicting the next word. It incentivizes GPT models to "give a guess" about what the next word is, even when they lack information. Some researchers take an anthropomorphic perspective and posit that hallucinations arise from a tension between novelty and usefulness. For instance, Amabile and Pratt define human creativity as the production of novel and useful ideas. By extension, a focus on novelty in machine creativity can lead to the production of original but inaccurate responses—that is, falsehoods—whereas a focus on usefulness may result in memorized content lacking originality. By 2022, newspapers such as The New York Times expressed concern that, as the adoption of bots based on large language models continued to grow, unwarranted user confidence in bot output could lead to problems. === Interpretability research === In 2025, interpretability research by Anthropic on the LLM Claude identified internal circuits that cause it to decline to answer questions unless it knows the answer. By default, the circuit is active and the LLM doesn't answer. When the LLM has sufficient information, these circuits are inhibited and the LLM answers the question. Hallucinations were found to occur when this inhibition happens incorrectly, such as when Claude recognizes a name but lacks sufficient information about that person, causing it to generate plausible but untrue responses. === Examples === On 15 November 2022, researchers from Meta AI published Galactica, designed to "store, combine and reason about scientific knowledge". Content generated by Galactica came with the warning: "Outputs may be unreliable! Language Models are prone to hallucinate text." In one case, when asked to draft a paper on creating avatars, Galactica cited a fictitious paper from a real author who works in the relevant area. Meta withdrew Galactica on 17 November due to offensiveness and inaccuracy. OpenAI's ChatGPT, released in beta version to the public on November 30, 2022, was based on the foundation model GPT-3.5 (a revision of GPT-3). Professor Ethan Mollick of Wharton called it an "omniscient, eager-to-please intern who sometimes lies to you". Data scientist Teresa Kuba

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  • Noam Shazeer

    Noam Shazeer

    Noam Shazeer (born 1975 or 1976) is an American computer scientist and entrepreneur known for his contributions to the field of artificial intelligence and deep learning, particularly in the development of transformer models and natural language processing. He lives in Palo Alto, California. == Career == Noam Shazeer joined Google in 2000. One of his first major achievements was improving the spelling corrector of Google's search engine. In 2017, Shazeer was one of the lead authors of the seminal paper "Attention Is All You Need", which introduced the transformer architecture. At Google, Shazeer and his colleague Daniel de Freitas built a chatbot named Meena. Following the refusal of Google to release the chatbot to the public, Shazeer and Freitas left the company in 2021 to found Character.AI. In September 2023, Time Magazine chose Shazeer as one of the 100 most influential people in the AI world. In August 2024, it was reported that Shazeer would be returning to Google to co-lead the Gemini AI project. Shazeer was appointed as technical lead on Gemini, along with Jeff Dean and Oriol Vinyals. It was part of a $2.7 billion deal for Google to license Character's technology. Since he owns 30-40% of the company, it is estimated he netted $750 million-$1 billion. In 2026, he was elected a member of the National Academy of Engineering. == Views == Shazeer said about artificial general intelligence that he doesn't "particularly care about AGI in the sense of wanting something that can do absolutely everything a person can do”. When asked in 2023 if he is afraid that AGI will destroy the world, he said: "No. Not yet. [...] We’re going to work on it as the technology improves". When asked why do large language models work he answered: "My best guess is divine benevolence [...] Nobody really understands what’s going on. This is a very experimental science [...] It’s more like alchemy or whatever chemistry was in the Middle Ages.” Shazeer has stated, "I do not believe that humans have an attribute called gender... I do not believe that G-d puts people in the wrong bodies. I do not believe that it is okay to sterilize children." == Personal life == Shazeer is an orthodox Jew. His grandparents escaped the Holocaust into the Soviet Union and later lived some time in Israel before emigrating to the USA. His father, Dov Shazeer, was a math teacher who became an engineer and his mother was a homemaker. His sister was ordained as a rabbi by Hebrew College. Shazeer was born in Philadelphia, attended grade school at Cohen Hillel Academy in Marblehead, Massachusetts, and attended Swampscott High School in Swampscott, Massachusetts. He won a gold medal with perfect score at International Mathematical Olympiad 1994 as a member of the USA team. He went on to study math and computer science at Duke University in Durham, North Carolina from 1994 to 1998. At Duke he was a recipient of the Angier B. Duke Memorial Scholarship, and, as part of the Duke math team, won prizes in several math tournaments. He started studying in a graduate program in Berkeley but did not finish it. He is a father of three and is married to Yael Shacham Shazeer

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  • United States export controls on AI chips and semiconductors

    United States export controls on AI chips and semiconductors

    United States export controls on AI chips and semiconductors are a series of regulations imposed by the United States restricting the export of technology and equipment related to artificial intelligence to other countries, primarily targeting China. This has happened in the context of a broader trade war. In January 2026, BIS formalized a flexible license review policy for these transactions.

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  • Versata

    Versata

    Versata is a privately held software company, one of several business units under the ESW Capital umbrella. Versata acquires underperforming or financially struggling enterprise software companies, integrates them into their portfolio, and makes operational changes to improve the viability and performance of the companies. == History == === Early years (1991–2000) === This company was founded in 1991 with the name Image Innovations; Naren Bakshi was co-founder and president, Kevin Fletcher Tweedy was vice president of technology, and they sold a development tool set named Image Application WorkBench that worked with Plexus Software's imaging platform. In 1997, the company name changed to Vision Software. They sold a small suite of software: Vision Builder for accelerated coding; and Vision StoryBoard Pro for creating software documentation. In 1998, their flagship product was a Java development tool named Vision JADE. In January 2000, the company changed names again, this time to Versata, and their e-business automation system, Versata Logic Suite, had three components: Versata Logic Server to host business rules written in Java, Versata Studio for developing the business rules, and Versata Connectors for connecting the logic server to IBM database servers. === Public company (2000–2006) === They went public in March 2000 during the dot-com bubble, raising about $94 million and reaching a market capitalization of over $2.5 billion despite reporting just $13 million in revenue and a $21 million loss in the prior year. In November 2000, Versata expanded into the business workflow area with the acquisition of Verve, Inc. and its workflow management system by the same name. From early 2001 through mid-2003, Versata's revenues were in quarter-over-quarter decline until Alan Baratz took over as CEO. Five consecutive quarters of growth followed until early 2005, when revenues once again took a downward plunge. In mid-2005, the company was notified by NASDAQ that it no longer met NASDAQ's requirements for continued listing, related to maintenance of a minimum amount of shareholder's equity, market value, or net income. In July 2005, Versata was delisted from NASDAQ and publicly traded on the OTC (also known as the Pink Sheets). == Versata, a business unit of ESW Capital == In January 2006, Austin-based Trilogy, Inc. acquired the company and took it private. Trilogy then proceeded to merge portions of Trilogy, specifically, Trilogy Technology Group, into Versata and began acquiring further companies, reorganizing dramatically and offshoring most technical positions to its office in Bangalore, India. From 2006 to 2008, Versata continued to make acquisitions mostly in US. Most of the employees in the acquired companies were laid -off with the majority work being offshored to its India office in Bangalore. In early 2009, Versata made another major overhaul of its business model when it asked all its employees in India to work as contractors through oDesk for a gDev which is an entity incorporated by Trilogy to manage its outsourcing activities. The only employees left in Versata were the ones in US. == Acquisitions == a Corizon was acquired by Metatomix, while Metatomix was part of Versata. b Infopia was acquired by Everest Software, while Everest Software was part of Versata. c Symphony Commerce was acquired by Quantum Retail, while Quantum Retail was part of Versata. == Legal disputes == === Patent infringement and "poison pill" lawsuits with Selectica === The legal disputes with Selectica began in 2004 (before Trilogy acquired Versata in January 2006) and lasted until 2010. While there were many suits and counter-suits, they largely centered around three issues: 2004–2006: Patent infringement in configure, price, and quote (CPQ) software 2005–2007: Patent infringement in contract lifecycle management (CLM) software 2008–2010: The "poison pill" lawsuit In 2004, Selectica and Trilogy had competing CPQ software: Selectica sold Solutions Advisor and Deal Optimization, while Trilogy sold Selling Chain. In April of that year, Trilogy Software sued Selectica for patent infringement. In 2005, before the court ruling, Trilogy made several offers to buy Selectica, but the board rejected them. In January 2006, the court ordered Selectica to pay Trilogy $7.5 million in damages. Four days after the January 2006 judgment in the first lawsuit, Trilogy announced its acquisition of Versata for an undisclosed amount. In 2005, Selectica had acquired the Determine CLM software platform, which included features that overlapped with some offered by Versata. In October 2006, Versata filed a second patent infringement lawsuit. The case was settled in 2007, with Selectica agreeing to pay Trilogy and Versata $10 million, plus up to $7.5 million in additional contingent payments. In 2008, Versata began acquiring Selectica stock. By December, Selectica's board amended its shareholder rights plan to adopt a "poison pill" with an unusually low trigger threshold: if any shareholder acquired more than 4.99% of company stock, their ownership would be diluted. The board explained that the move was meant to protect Selectica's net operating losses (NOLs), which were tax-deductible if the company returned to profitability. Under IRS Section 382, a significant change in stock ownership could cause those NOLs to be disqualified. Versata intentionally triggered the poison pill and also offered to sell back the stocks at a profit (greenmailing them), which prompted a legal dispute over whether Selectica's board had the authority to set such a low threshold and whether defending NOLs justified triggering shareholder dilution. The case ultimately reached the Delaware Supreme Court, which upheld the poison pill in October 2010, ruling in favor of Selectica. === Intellectual property lawsuit over joint development with Sun Microsystems === In 1998, Sun Microsystems hired Trilogy to help Sun's developers in California create a software configurator (later named the WC5 Configurator) that Sun's customers could use to modify products they wanted to buy, customizing products to have the features they wanted. Trilogy worked on the WC5 Configurator for several years, then Sun transferred the work to Oracle to finish. Trilogy believed that they owned the copyright to the work they'd done for Sun, and in 2006 after the merger with Versata they sued Sun for more than $100 million in damages. In April 2009, a jury ruled in favor of Sun and rejected Versata's claims. === Patent lawsuit and ruling on patents of abstract ideas with SAP === SAP developed Pricing Engine, a component in their enterprise resource planning (ERP) system. It competed with an older Trilogy product called Pricer, which was part of Trilogy's Selling Chain platform in the mid-1990s before they merged with Versata. In April 2007—the year after Trilogy acquired Versata—Versata filed a lawsuit against SAP for patent infringement. In August 2009, the jury agreed with Versata and awarded them $139 million. The court granted a new trial on damages and in September 2011, in the retrial, the jury awarded Versata $345 million. This then went to the US Court of Appeals, which in May 2013 affirmed the $345 million damages award, plus interest that had accumulated. In October 2014, Versata and SAP settled their litigation for an undisclosed amount of money. With the dispute between Versata and SAP settled, in June 2013 the Patent Trial and Appeal Board (PTAB) reviewed the validity of the patent itself, and issued a decision in a Covered Business Method (CBM) review, stating that the disputed items were abstract ideas and thus under the US patent law not patentable. In July 2015, the Federal Circuit agreed with PTAB's decision that the challenged items were not patentable. === Trade secrets and damages dispute with Internet Brands === Internet Brands was formerly known as CarsDirect and AutoData Solutions. Like Trilogy, they made software for automakers that helped customers compare vehicles online. In the late 1990s, Trilogy and Internet Brands tried to combine their products but failed to do so, and after a December 1999 lawsuit they made a settlement agreement in May 2001. In 2008, Versata sued Internet Brands claiming they had violated the settlement agreement by making presentations to potential clients stating they had a license from Versata to use and sell Versata technical solutions; and doing so had cost Versata business with Chrysler. Internet Brands' countersuit argued that Versata had misappropriated trade secrets and asked the jury to use Versata's business relationship with Toyota—including revenue from Toyota contracts—as a benchmark to calculate damages. The jury agreed and used that data to determine a $2 million damages award in favor of Internet Brands’ subsidiary, AutoData Solutions. Versata appealed the decision, and in January 2014 the court upheld the $2 million award to Internet Brands. === Patent challenges a

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  • Tokken

    Tokken

    Tokken is a payment system and mobile app most known for being a legal and secure option for businesses transactions within the cannabis industry, because of its compliance with bank requirements. The startup company was created by Lamine Zarrad, a former regulator at the Office of the Comptroller of the Currency. == Operability == In order for a person to start using the app, they need to provide evidence, in the form of bioidentification data and mobile carrier records, that they can legally purchase weed. After they have been verified, customers can pay directly through the app at any dispensary that is using Tokken. Tokken turns credit card transactions into a digital token, which can be exchanged back for money that can later be deposited into a bank account. All transactions are logged publicly through a blockchain leger, making the process both anonymous and verified. === Banking services === Tokken has a "pay taxes" function which enables dispensaries to pay their taxes directly to the department.

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  • John F. Sowa

    John F. Sowa

    John Florian Sowa (born 1940) is an American computer scientist, an expert in artificial intelligence and computer design, and the inventor of conceptual graphs. == Biography == Sowa received a BS in mathematics from Massachusetts Institute of Technology in 1962, an MA in applied mathematics from Harvard University in 1966, and a PhD in computer science from the Vrije Universiteit Brussel in 1999 with a dissertation titled "Knowledge Representation: Logical, Philosophical, and Computational Foundations". Sowa spent most of his professional career at IBM, starting in 1962 at IBM's applied mathematics group. Over the decades he has researched and developed emerging fields of computer science from compilers, programming languages, and system architecture to artificial intelligence and knowledge representation. In the 1990s Sowa was associated with the IBM Educational Center in New York. Over the years he taught courses at the IBM Systems Research Institute, Binghamton University, Stanford University, the Linguistic Society of America and the Université du Québec à Montréal. He is a fellow of the Association for the Advancement of Artificial Intelligence. After early retirement at IBM, Sowa in 2001 cofounded VivoMind Intelligence, Inc. with Arun K. Majumdar. With this company he was developing data-mining and database technology, more specifically high-level "ontologies" for artificial intelligence and automated natural language understanding. Currently Sowa is working with Kyndi Inc., also founded by Majumdar. John Sowa is married to the philologist Cora Angier Sowa, and they live in Croton-on-Hudson, New York. == Work == Sowa's research interests since the 1970s were in the field of artificial intelligence, expert systems and database query linked to natural languages. In his work he combines ideas from numerous disciplines and eras modern and ancient, for example, applying ideas from Aristotle, the medieval scholastics to Alfred North Whitehead and including database schema theory, and incorporating the model of analogy of Islamic scholar Ibn Taymiyyah in his works. === Conceptual graph === Sowa invented conceptual graphs, a graphic notation for logic and natural language, based on the structures in semantic networks and on the existential graphs of Charles S. Peirce. He introduced the concept in the 1976 article "Conceptual graphs for a data base interface" in the IBM Journal of Research and Development. He elaborated upon it in the 1983 book Conceptual structures: information processing in mind and machine. In the 1980s, this theory had "been adopted by a number of research and development groups throughout the world. International conferences on conceptual structures (ICCS) have been held since 1993, following a series of conceptual graph workshops that began in 1986. === Sowa's law of standards === In 1991, Sowa first stated his Law of Standards: "Whenever a major organization develops a new system as an official standard for X, the primary result is the widespread adoption of some simpler system as a de facto standard for X." Like Gall's law, The Law of Standards is essentially an argument in favour of underspecification. Examples include: The introduction of PL/I resulting in COBOL and FORTRAN becoming the de facto standards for business and scientific programming respectively The introduction of Algol-68 resulting in Pascal becoming the de facto standard for academic programming The introduction of the Ada language resulting in C becoming the de facto standard for US Department of Defense programming The introduction of OS/2 resulting in Windows becoming the de facto standard for desktop OS The introduction of X.400 resulting in SMTP becoming the de facto standard for electronic mail The introduction of X.500 resulting in LDAP becoming the de facto standard for directory services == Publications == 1984. Conceptual Structures - Information Processing in Mind and Machine. The Systems Programming Series, Addison-Wesley 1991. Principles of Semantic Networks. Morgan Kaufmann. Mineau, Guy W; Moulin, Bernard; Sowa, John F, eds. (1993). Conceptual Graphs for Knowledge Representation. LNCS. Vol. 699. doi:10.1007/3-540-56979-0. ISBN 978-3-540-56979-4. S2CID 32275791. 1994. International Conference on Conceptual Structures (2nd : 1994 : College Park, Md.) Conceptual structures, current practices : Second International Conference on Conceptual Structures, ICCS'94, College Park, Maryland, USA, August 16–20, 1994 : proceedings. William M. Tepfenhart, Judith P. Dick, John F. Sowa, eds. Ellis, Gerard; Levinson, Robert; Rich, William; Sowa, John F, eds. (1995). Conceptual Structures: Applications, Implementation and Theory. LNCS. Vol. 954. doi:10.1007/3-540-60161-9. ISBN 978-3-540-60161-6. S2CID 27300281. Lukose, Dickson; Delugach, Harry; Keeler, Mary; Searle, Leroy; Sowa, John, eds. (1997). Conceptual Structures: Fulfilling Peirce's Dream. LNCS. Vol. 1257. doi:10.1007/BFb0027865. ISBN 3-540-63308-1. S2CID 1934069. 2000. Knowledge representation : logical, philosophical, and computational foundations, Brooks Cole Publishing Co., Pacific Grove Articles, a selection Sowa, J. F. (July 1976). "Conceptual Graphs for a Data Base Interface". IBM Journal of Research and Development. 20 (4): 336–357. doi:10.1147/rd.204.0336. Sowa, J. F.; Zachman, J. A. (1992). "Extending and formalizing the framework for information systems architecture". IBM Systems Journal. 31 (3): 590–616. doi:10.1147/sj.313.0590. 1992. "Conceptual Graph Summary"; In: T.E. Nagle et al. (Eds.). Conceptual Structures: Current Research and Practice. Chichester: Ellis Horwood. 1995. "Top-level ontological categories." in: International journal of human-computer studies. Vol. 43, Iss. 5–6, Nov. 1995, pp. 669–685 2006. "Semantic Networks". In: Encyclopedia of Cognitive Science.. John Wiley & Sons.

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  • SERVQUAL

    SERVQUAL

    SERVQUAL is a research tool that measures customer perception of service quality by comparing what customers expect from a service to their assessment of the service actually delivered. The instrument was developed in the United States in the mid-1980s by researchers A. Parasuraman, Valarie Zeithaml, and Leonard L. Berry, and is designed for use in after-service evaluation processes. It assesses service quality across five dimensions: reliability, assurance, tangibles, empathy, and responsiveness. SERVQUAL has been applied in sectors including healthcare, banking, education, and libraries. == Overview == The SERVQUAL questionnaire consists of matched pairs of items, 22 expectation items and 22 perception items, organized into five dimensions that correspond to the consumer's mental framework for evaluating service quality. Each item is part of a pair: one question asks what excellent organizations in a given industry should offer (expectation), and the other asks how the specific organization being evaluated performs (perception). == The model of service quality == The model of service quality, referred to as the gaps model, was developed by Parasuraman, Zeithaml, and Berry during a systematic research program conducted in the 1980s. The model identifies five gaps that may cause customers to experience poor service quality. In this framework, gap 5 is the service quality gap, which represents the difference between customer expectations and their perceptions of the service. This is the only gap that can be directly measured, and the SERVQUAL instrument was designed specifically to capture it. Gaps 1 through 4 have diagnostic value and point to probable causes of service failures. == Development of the instrument == Development of the model of service quality began in 1983 and, after iterative refinements, led to the publication of the SERVQUAL instrument in 1988. The research team conducted in-depth interviews and focus groups in four service sectors: retail banking, credit card services, securities brokerage, and product repair and maintenance. The questionnaire was tested across multiple samples to verify its reliability, validity, and factor structure. == Adaptations and variants == SERVQUAL has been adapted for specific industries and contexts. Well‑known derivatives include: LibQUAL+ – a library service quality survey developed by the Association of Research Libraries. EDUQUAL – an instrument tailored for the evaluation of service quality in educational institutions. HEALTHQUAL – adapted for measuring patient perceptions of healthcare service quality. ARTSQUAL – used to evaluate visitor perceptions of quality in museums and performing arts venues. == Criticisms == Researchers have raised several concerns about SERVQUAL. Critics argue that the instrument's definition of expectations is ambiguous and that it does not adequately account for the dynamic nature of customer expectations over time. Other scholars question whether the five‑dimension structure is universally applicable across all service contexts, and whether a generic instrument can capture the unique attributes of specific industries without modification.

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