Uniphore

Uniphore is an American software company that develops artificial intelligence platforms for business use. The company is headquartered in Palo Alto, California, with offices in the United States, United Kingdom, Spain, Israel, United Arab Emirates, and India. Uniphore is known for its "Business AI Cloud," an enterprise AI platform that combines data, knowledge, models, and software agents for use in sales, marketing, and service. The company has also acquired firms in video emotion AI, AI agents, low-code automation, knowledge automation, voice and screen capture, customer data platforms, and data engineering. == History == Uniphore Software Systems was founded by Umesh Sachdev and Ravi Saraogi in 2008 and was incubated at IIT Madras. The company received an initial grant of $100,000 from the National Research Development Corporation. Early work focused on speech technologies for emerging markets. Uniphore partnered with companies that specialized in English and European languages, and adapting the technology for Indian languages and dialects. In 2014, Uniphore released its first flagship products, auMina, along with two other products, Akeira and amVoice. Uniphore raised series A funding, led by Kris Gopalakrishnan (cofounder of Infosys), in April 2015. The next month, Uniphore received additional investment from IDG Ventures. With input from its investors, Uniphore changed its business model from license fee-based income to a software as a service-based subscription fee model in 2015. By June 2016, it had added more than 70 global languages and expanded its services to Southeast Asia, the Middle East, and the United States. The company opened operations in Singapore in October 2016. The company raised Series B funding in October 2017, led by John Chambers and existing investors. Series C funding of $51 million was announced in August 2019 and led by March Capital. Uniphore acquired an exclusive third-party license for robotic process automation technology from NTT DATA in October 2020. In January 2021, Uniphore acquired Emotion Research Lab, a startup based in Spain that uses artificial intelligence and machine learning to analyze video and interpret emotions. The company received $140 million in Series D funding, led by Sorenson Capital Partners, in March 2021, bringing total funding to $210 million. In January 2021, Uniphore acquired Emotion Research Lab. In July 2021, it agreed to acquire Jacada, a provider of low-code/no-code automation; the transaction closed in October 2021. On February 16, 2022, Uniphore announced a $400 million Series E financing led by NEA, which valued the company at $2.5 billion. Hilarie Koplow-McAdams, an NEA venture partner and former Salesforce/New Relic executive, joined Uniphore's board in 2022. Uniphore's board has also included former Cisco CEO John Chambers, former Convergys CEO Andrea J. Ayers, and CrowdStrike CFO Burt Podbere (appointed January 2021). In February 2023, Uniphore acquired UK-based Red Box, a platform for capturing voice and screen recordings used in regulated and large-scale environments. It also acquired France-based Hexagone, a behavioral analytics firm combining computer vision and natural-language techniques. On December 5, 2024, Uniphore announced agreements to acquire ActionIQ, a customer data platform (CDP) vendor, and Infoworks, an enterprise data engineering platform. Uniphore launched the Business AI Cloud on June 9, 2025. The Business AI Cloud consists of a single, unified platform that includes data, knowledge, AI models, and AI agents. Uniphore announced in August 2025 that it had acquired Orby AI and intended to acquire Autonom8 to extend multi-agent and workflow automation capabilities. As of September 2025, Uniphore's customers included the United States Coast Guard, Singapore Police Force, London Underground, DirecTV, JPMorgan Chase, LG, DHL, UPS, Vodafone, Verizon, NTT Data, and as of May 2021, Firstsource. In October 2025, Uniphore raised $260 million in a Series F round at a reported valuation of $2.5 billion. Investors included March Capital, NEA, Nvidia, AMD, Snowflake, and Databricks. In January 2026, KPMG and Uniphore announced a collaboration focused on deploying AI agents powered by specialized small language models. The announcement was made at the World Economic Forum held in Davos. Cognizant and Uniphore announced a partnership in February 2026 to develop industry-specific AI tools for regulated sectors, which would initially focus on life sciences and finance. Uniphore and Rackspace also announced a partnership in March 2026. This partnership was announced in order to create an "Infrastructure-to-Agents" architecture, focusing on Business AI as a private cloud service. == Products == As of 2025, Uniphore's core offering is the Business AI Cloud and Business AI Suite of agentic AI applications. === Business AI Cloud === Uniphore’s Business AI Cloud is a full-stack platform that organizes enterprise data and knowledge for agentic AI applications. The platform enables deployment across clouds and existing data sources. Key layers and capabilities include the following. Agentic layer: Includes prebuilt agents, a natural-language agent builder, and orchestration based on Business Process Model and Notation (BPMN) to run AI workflows across business units. Model layer: Supports an open, interoperable mix of closed and open-source large language models (LLMs). Models can be orchestrated, governed, and replaced as needed. Knowledge layer: Organizes raw data into structured knowledge used for retrieval, explainability, and fine-tuning of small language models (SLMs). Data layer: Connects to data across multiple platforms and clouds through a zero-copy, composable fabric, enabling in-place preparation and supporting data residency and sovereignty requirements. === Business AI Suite === The Uniphore Business AI Suite has various prebuilt AI agents that can be used in customer service, sales, marketing, and human resources. The Uniphore Business AI Suite includes several LOBs (Lines of Business) for business functions with intelligent agents that are prebuilt, but composable. Built on the Uniphore Business AI Cloud, each application combines agentic automation and fine-tuned models. Marketing AI, Customer Service AI, Sales AI, and People AI (for human resources) are included. Competitors include Palantir, Microsoft Azure, Amazon Bedrock, Google's Vertex AI, Databricks, and Snowflake. == Recognition == Deloitte Technology Fast 50 India identified Uniphore as the 17th fastest-growing technology company in India in 2012 and one of the top 500 fastest growing companies in the Asia-Pacific region in 2014. In 2016, Time included Sachdev on its list of "10 millennials who are changing the world" for “building a phone that can understand almost any language”. NASSCOM named Uniphore to its "League of 10" emerging Indian technology companies in 2017. In 2020, the San Francisco Business Times ranked Uniphore as No. 7 among small companies in its list of the best places to work in the San Francisco Bay Area. In 2022, the company was featured on the Forbes AI 50 list. Uniphore was mentioned in the Deloitte Technology Fast 500 list in 2023, 2024, and 2025. In 2025, Inc. included Uniphore in its Best in Business program.

Smart speaker industry in South Korea

Smart speakers, or AI speakers, have been developed by multiple domestic electronics and telecommunications firms in South Korea. Since their introduction to the local market in 2016, they have been used by millions of people in the country. == Brands == === Google === In September 2018, Google Home (including the Google Home Mini) launched in South Korea. Running Google Assistant, it featured simultaneous recognition of two languages among a total of seven, including Korean. At launch, it could play music from Bugs!, in addition to YouTube. === Kakao === In November 2017, Kakao launched the Kakao Mini, featuring integrated KakaoTalk functionality. === KT === KT launched the GiGA Genie smart speaker in January 2017, using a Harman Kardon speaker. In November 2017, KT announced GiGA Genie LTE, a portable AI speaker with LTE support. They also released a mini speaker called GiGA Genie Buddy. In 2018, KT created a special version of GiGa Genie with a screen for use in hotels. On 29 April 2019, KT announced the GiGA Genie Table TV, a consumer-oriented smart speaker with a display. It featured paid TV access through Wi-Fi. Based on usage data from the hotel model, KT decided not to add a touchscreen. The Table TV also featured a limited-access "personalized-text-to-speech technology" which could use parents' voice recording inputs to read children books. In February 2022, KT began rolling out Amazon Alexa integration into its speakers for English support. === Naver === In August 2017, Naver announced the Wave smart speaker, operating on Clova. In October 2017, Naver launched the Friends smart speaker, which were designed based on Line characters. ==== LG Uplus ==== In December 2017, LG Uplus launched the Friends+ speaker with Naver, operating on U+ Home AI. === Samsung === In August 2018, Samsung announced the Samsung Galaxy Home in partnership with Spotify. The original size was delayed, while the Galaxy Home Mini appeared briefly as a bonus for Samsung Galaxy S20 preorders in South Korea in February 2020. === SK Telecom === SK Telecom launched the Nugu smart speaker in September 2016, using an Astell & Kern audio system. In August 2017, SKT released a portable speaker named Nugu mini. In July 2018, SKT launched the Nugu Candle, featuring expanded mood lighting. The first-generation Nugu was subsequently discontinued. On 18 April 2019, SKT released the NUGU Nemo AI, which featured a display and JBL stereo speaker. In August 2019, SKT collaborated with SM Entertainment, incorporating functions related to the agency's artists into Nugu. In January 2022, SKT showcased the NUGU Candle SE, introducing Alexa support. == Usage == In 2018, approximately 3 million people in South Korea used smart speakers. According to data from KT in 2018, the most common commands to its speakers were for controlling televisions. Based on a broader survey in 2017, music was selected as the most frequent use case. By 2018, smart speaker companies were partnering with reading and other education services, adding potential use-cases for children. By 2022, smart speakers were being utilized by the South Korean government. SKT, in partnership with 70 regional governments, distributed smart speakers to 12,000 senior citizens living alone. The government paid for monthly subscriptions to help seniors stay mentally engaged. Naver made an agreement with the Seoul Metropolitan Government to provide Clova CareCall, an automated health checkup program to hundreds of senior citizens living alone. KT's AI care service included an emergency dispatch call function and medication notifications. == Criticism == === Communication === In a survey of 300 users in 2017, approximately half reported having some type of communication issue with their smart speakers. === Privacy === South Korean smart speakers sparked privacy concerns when they were found to be collecting and documenting user audio data in 2019. The speaker companies responded that only a minority of data was collected and that it was anonymized. They stated that such recordings were collected for performance improvements.

Bisection (software engineering)

Bisection is a method used in software development to identify change sets that result in a specific behavior change. It is mostly employed for finding the patch that introduced a bug. Another application area is finding the patch that indirectly fixed a bug. == Overview == The process of locating the changeset that introduced a specific regression was described as "source change isolation" in 1997 by Brian Ness and Viet Ngo of Cray Research. Regression testing was performed on Cray's compilers in editions comprising one or more changesets. Editions with known regressions could not be validated until developers addressed the problem. Source change isolation narrowed the cause to a single changeset that could then be excluded from editions, unblocking them with respect to this problem, while the author of the change worked on a fix. Ness and Ngo outlined linear search and binary search methods of performing this isolation. Code bisection has the goal of minimizing the effort to find a specific change set. It employs a divide and conquer algorithm that depends on having access to the code history which is usually preserved by revision control in a code repository. == Bisection method == === Code bisection algorithm === Code history has the structure of a directed acyclic graph which can be topologically sorted. This makes it possible to use a divide and conquer search algorithm which: splits up the search space of candidate revisions tests for the behavior in question reduces the search space depending on the test result re-iterates the steps above until a range with at most one bisectable patch candidate remains === Algorithmic complexity === Bisection is in LSPACE having an algorithmic complexity of O ( log ⁡ N ) {\displaystyle O(\log N)} with N {\displaystyle N} denoting the number of revisions in the search space, and is similar to a binary search. === Desirable repository properties === For code bisection it is desirable that each revision in the search space can be built and tested independently. === Monotonicity === For the bisection algorithm to identify a single changeset which caused the behavior being tested to change, the behavior must change monotonically across the search space. For a Boolean function such as a pass/fail test, this means that it only changes once across all changesets between the start and end of the search space. If there are multiple changesets across the search space where the behavior being tested changes between false and true, then the bisection algorithm will find one of them, but it will not necessarily be the root cause of the change in behavior between the start and the end of the search space. The root cause could be a different changeset, or a combination of two or more changesets across the search space. To help deal with this problem, automated tools allow specific changesets to be ignored during a bisection search. == Automation support == Although the bisection method can be completed manually, one of its main advantages is that it can be easily automated. It can thus fit into existing test automation processes: failures in exhaustive automated regression tests can trigger automated bisection to localize faults. Ness and Ngo focused on its potential in Cray's continuous delivery-style environment in which the automatically isolated bad changeset could be automatically excluded from builds. The revision control systems Fossil, Git and Mercurial have built-in functionality for code bisection. The user can start a bisection session with a specified range of revisions from which the revision control system proposes a revision to test, the user tells the system whether the revision tested as "good" or "bad", and the process repeats until the specific "bad" revision has been identified. Other revision control systems, such as Bazaar or Subversion, support bisection through plugins or external scripts. Phoronix Test Suite can do bisection automatically to find performance regressions.

Jump-and-Walk algorithm

Jump-and-Walk is an algorithm for point location in triangulations (though most of the theoretical analysis were performed in 2D and 3D random Delaunay triangulations). Surprisingly, the algorithm does not need any preprocessing or complex data structures except some simple representation of the triangulation itself. The predecessor of Jump-and-Walk was due to Lawson (1977) and Green and Sibson (1978), which picks a random starting point S and then walks from S toward the query point Q one triangle at a time. But no theoretical analysis was known for these predecessors until after mid-1990s. Jump-and-Walk picks a small group of sample points and starts the walk from the sample point which is the closest to Q until the simplex containing Q is found. The algorithm was a folklore in practice for some time, and the formal presentation of the algorithm and the analysis of its performance on 2D random Delaunay triangulation was done by Devroye, Mucke and Zhu in mid-1990s (the paper appeared in Algorithmica, 1998). The analysis on 3D random Delaunay triangulation was done by Mucke, Saias and Zhu (ACM Symposium of Computational Geometry, 1996). In both cases, a boundary condition was assumed, namely, Q must be slightly away from the boundary of the convex domain where the vertices of the random Delaunay triangulation are drawn. In 2004, Devroye, Lemaire and Moreau showed that in 2D the boundary condition can be withdrawn (the paper appeared in Computational Geometry: Theory and Applications, 2004). Jump-and-Walk has been used in many famous software packages, e.g., QHULL, Triangle and CGAL.

AIVA

AIVA (Artificial Intelligence Virtual Artist) is an electronic composer recognized by the SACEM. == Description == Created in February 2016, AIVA specializes in classical and symphonic music composition. It became the world's first virtual composer to be recognized by a music society (SACEM). By reading a large collection of existing works of classical music (written by human composers such as Bach, Beethoven, Mozart) AIVA is capable of detecting regularities in music and on this base composing on its own. The algorithm AIVA is based on deep learning and reinforcement learning architectures. Since January 2019, the company offers a commercial product, Music Engine, capable of generating short (up to 3 minutes) compositions in various styles (rock, pop, jazz, fantasy, shanty, tango, 20th century cinematic, modern cinematic, and Chinese). AIVA was presented at TED by Pierre Barreau. == Discography == AIVA is a published composer; its first studio album "Genesis" was released in November 2016. Second album "Among the Stars" in 2018. 2016 CD album « Genesis » Hv-Com – LEPM 048427. Track listing "Genesis": 2018 CD album « Among the Stars » Hv-Com – LEPM 048708 Avignon Symphonic Orchestra [ORAP] also performed Aiva's compositions [2] in April 2017.

Haskins Laboratories

Haskins Laboratories, Inc. is an independent research laboratory, founded in 1935 and located in New Haven, Connecticut since 1970. Many current Haskins researchers are affiliated with Yale University's Child Study Center and/or the University of Connecticut. Haskins is a multidisciplinary and international community of researchers who conduct basic research on spoken and written language and global literacy. A guiding perspective of their research has been to view speech and language as emerging from biological processes, including those of adaptation, response to stimuli, and conspecific interaction. Haskins Laboratories has a long history of technological and theoretical innovation, from creating systems of rules for speech synthesis and development of an early working prototype of a reading machine for the blind to developing the landmark concept of phonemic awareness as the critical preparation for learning to read an alphabetic writing system. == Research tools and facilities == Haskins Laboratories is equipped, in-house, with a comprehensive suite of tools and capabilities to advance its mission of research into language and literacy. As of 2014, these included: Anechoic chamber Electroencephalography BioSemi 264 electrode, 24 bit Active Two System EGI 128 electrode, Geodesic EEG System 300 Electromagnetic articulography (EMMA) Carstens AG501 NDI WAVE Eye tracking: HL is equipped with 3 SR Research eye-trackers. 2 Model Eyelink 1000 systems. 1 Model Eyelink 1000plus system. Magnetic resonance imaging: Haskins has access to MRI scanners through agreements with the University of Connecticut and the Yale School of Medicine. On-site, HL has a Linux computer cluster dedicated to analysis of MRI data. Motion capture: HL is equipped with a Vicon motion capture system with one Basler high-speed digital camera, six Vicon MX T-20 cameras and a Vicon MX Giganet for synching camera data and connecting cameras to the data capture computer. Near infrared spectroscopy: HL has a TechEn CW6 8x8 system (four emitters; eight detectors). Ultrasound sonogram == History == Many researchers have contributed to scientific breakthroughs at Haskins Laboratories since its founding. All of them are indebted to the pioneering work and leadership of Caryl Parker Haskins, Franklin S. Cooper, Alvin Liberman, Seymour Hutner and Luigi Provasoli. The history presented here focuses on the research program of the division of Haskins Laboratories that, since the 1940s, has been most well known for its work in the areas of speech, language, and reading. === 1930s === Caryl Haskins and Franklin S. Cooper established Haskins Laboratories in 1935. It was originally affiliated with Harvard University, MIT, and Union College in Schenectady, NY. Caryl Haskins conducted research in microbiology, radiation physics, and other fields in Cambridge, MA and Schenectady. In 1939 Haskins Laboratories moved its center to New York City. Seymour Hutner joined the staff to set up a research program in microbiology, genetics, and nutrition. The descendant of the division led by Hutner program eventually became a department of Pace University in New York. The two identically named organizations are no longer formally affiliated. === 1940s === The U. S. Office of Scientific Research and Development, under Vannevar Bush asked Haskins Laboratories to evaluate and develop technologies for assisting blinded World War II veterans. Experimental psychologist Alvin Liberman joined Haskins Laboratories to assist in developing a "sound alphabet" to represent the letters in a text for use in a reading machine for the blind. Luigi Provasoli joined Haskins Laboratories to set up a research program in marine biology. The program in marine biology moved to Yale University in 1970 and disbanded with Provasoli's retirement in 1978. === 1950s === Franklin S. Cooper invented the pattern playback, a machine that converts pictures of the acoustic patterns of speech back into sound. With this device, Alvin Liberman, Cooper, and Pierre Delattre (and later joined by Katherine Safford Harris, Leigh Lisker, Arthur Abramson, and others), discovered the acoustic cues for the perception of phonetic segments (consonants and vowels). Liberman and colleagues proposed a motor theory of speech perception to resolve the acoustic complexity: they hypothesized that we perceive speech by tapping into a biological specialization, a speech module, that contains knowledge of the acoustic consequences of articulation. Liberman, aided by Frances Ingemann and others, organized the results of the work on speech cues into a groundbreaking set of rules for speech synthesis by the Pattern Playback. === 1960s === Franklin S. Cooper and Katherine Safford Harris, working with Peter MacNeilage, were the first researchers in the U.S. to use electromyographic techniques, pioneered at the University of Tokyo, to study the neuromuscular organization of speech. Leigh Lisker and Arthur Abramson looked for simplification at the level of articulatory action in the voicing of certain contrasting consonants. They showed that many acoustic properties of voicing contrasts arise from variations in voice onset time, the relative phasing of the onset of vocal cord vibration and the end of a consonant. Their work has been widely replicated and elaborated, here and abroad, over the following decades. Donald Shankweiler and Michael Studdert-Kennedy used a dichotic listening technique (presenting different nonsense syllables simultaneously to opposite ears) to demonstrate the dissociation of phonetic (speech) and auditory (nonspeech) perception by finding that phonetic structure devoid of meaning is an integral part of language, typically processed in the left cerebral hemisphere. Liberman, Cooper, Shankweiler, and Studdert-Kennedy summarized and interpreted fifteen years of research in "Perception of the Speech Code", still among the most cited papers in the speech literature. It set the agenda for many years of research at Haskins and elsewhere by describing speech as a code in which speakers overlap (or coarticulate) segments to form syllables. Researchers at Haskins connected their first computer to a speech synthesizer designed by Haskins Laboratories' engineers. Ignatius Mattingly, with British collaborators, John N. Holmes and J.N. Shearme, adapted the Pattern playback rules to write the first computer program for synthesizing continuous speech from a phonetically spelled input. A further step toward a reading machine for the blind combined Mattingly's program with an automatic look-up procedure for converting alphabetic text into strings of phonetic symbols. === 1970s === In 1970, Haskins Laboratories moved to New Haven, Connecticut, and entered into affiliation agreements with Yale University and the University of Connecticut; Haskins remains fully independent of both Yale and UConn, administratively and financially. The lab's original location in New Haven, at 270 Crown Street (from 1970 to 2005), was leased from Yale University. Isabelle Liberman, Donald Shankweiler, and Alvin Liberman teamed up with Ignatius Mattingly to study the relationship between speech perception and reading, a topic implicit in Haskins Laboratories' research program since its inception. They developed the concept of phonemic awareness, the knowledge that would-be readers must be aware of the phonemic structure of their language in order to be able to read. Leonard Katz related the work to contemporary cognitive theory and provided expertise in experimental design and data analysis. Under the broad rubric of the "alphabetic principle", this is the core of the lab's present program of reading pedagogy. Patrick Nye joined Haskins Laboratories to lead a team working on the reading machine for the blind. The project culminated when the addition of an optical character recognizer allowed investigators to assemble the first automatic text-to-speech reading machine. By the end of the decade this technology had advanced to the point where commercial concerns assumed the task of designing and manufacturing reading machines for the blind. In 1973, Franklin S. Cooper was selected to form a panel of six experts charged with investigating the famous 18-minute gap in the White House office tapes of President Richard Nixon related to the Watergate scandal. Building on earlier work, Philip Rubin developed the sinewave synthesis program, which was then used by Robert Remez, Rubin, and colleagues to show that listeners can perceive continuous speech without traditional speech cues from a pattern of sinewaves that track the changing resonances of the vocal tract. This paved the way for a view of speech as a dynamic pattern of trajectories through articulatory-acoustic space. Philip Rubin and colleagues developed Paul Mermelstein's anatomically simplified vocal tract model, originally worked on at Bell Laboratories, into the first articulatory synthesizer that can be controlled in a phy

Artificial intelligence industry in Taiwan

The artificial intelligence (AI) industry in Taiwan refers to the development, application, and commercialization of artificial intelligence technologies within Taiwan. The industry has grown alongside Taiwan's established strengths in semiconductor manufacturing and information and communications technology (ICT), and is supported by government policy, research institutions, and private sector participation. AI development in Taiwan has focused on integrating hardware capabilities with software applications across sectors such as manufacturing, healthcare, and smart infrastructure. Artificial intelligence has been identified as a strategic area of development in Taiwan since the late 2010s. While Taiwan has historically played a limited role in early theoretical and expert-system phases of AI development, its position in global electronics manufacturing has provided a foundation for participation in the contemporary era of machine learning and data-driven AI systems. Taiwan's AI industry is characterized by a strong hardware base, particularly in semiconductor production and AI server manufacturing, combined with increasing investment in software, data infrastructure, and applied AI services. The sector has been shaped by global demand for computing power, advances in deep learning, and the expansion of AI applications in industrial and commercial contexts. == Government policy and development == The Taiwanese government has promoted AI development through a series of national strategies. In 2017, the Ministry of Science and Technology launched the "AI Grand Strategy for a Small Country" initiative, investing approximately US$517 million between 2017 and 2021 to support research, infrastructure, and talent development. This initiative aimed to build a domestic AI ecosystem by funding research centers, expanding data infrastructure, and supporting industrial adoption. The Executive Yuan also introduced the AI Taiwan Action Plan 1.0 (2018–2021), which focused on integrating AI technologies into existing industries and strengthening research and development capabilities. A subsequent plan, AI Taiwan Action Plan 2.0 (2023–2026), expanded the focus to include ethical governance, regulatory frameworks, and risk management in response to the growth of generative AI technologies. In 2023, the Taiwan AI Center of Excellence (Taiwan AICoE), a government-backed hub, was established by the National Science and Technology Council to accelerate AI development, foster international collaboration, and train talent in Taiwan. It acts as a specialized think tank focusing on creating a "smart technology island" by integrating AI resources and developing trusted, human-centric AI technologies. In 2024, the Taiwan Chip-based Industrial Innovation Program (CbI) was launched by the Executive Yuan as a 10-year, NT$300 billion (US$9.3 billion) initiative to leverage Taiwan's semiconductor dominance, driving innovation in AI, smart mobility, manufacturing, and healthcare. It aims to combine generative AI with IC technology, cultivate talent, and attract global startups to build a "Silicon Island". In parallel, the Taiwanese government has explored legislative frameworks such as a proposed Artificial Intelligence Fundamental Act in December 2025, addressing issues including data protection, safety standards, and intellectual property. == Industrial structure == === Semiconductor and hardware foundation === Taiwan's AI industry is closely linked to its semiconductor sector. In 2020, Taiwan accounted for approximately 77.3% of the global wafer foundry market and 57.7% of packaging and testing, with a 20.1% share in integrated circuit (IC) design. These capabilities provide critical infrastructure for AI systems, which rely on high-performance computing hardware. Taiwanese firms are also involved in the production of AI servers and related components, contributing significantly to global supply chains for data centers and cloud computing. The integration of chip design, manufacturing, and assembly has enabled Taiwan to play a central role in providing the computational resources required for AI development. On 20 November 2025, Google established the "Google Taiwan AI Infrastructure R&D Center", second only to its US headquarters and largest AI hardware infrastructure engineering center outside of the United States. === Software and services === Compared to its hardware capabilities, Taiwan's AI software sector is less developed. The absence of large-scale global AI platform companies has been noted as a structural limitation. As a result, much of Taiwan's AI industry focuses on applied solutions, including customization of existing AI models for specific industries. Therefore, efforts to strengthen software capabilities have included investment in research institutions, startup ecosystems, and collaborations between academia and industry. == Applications == === Smart manufacturing === AI has been widely applied in Taiwan's manufacturing sector, which is a major component of the economy. Applications include process automation, predictive maintenance, quality control, and fault detection. AI-enabled smart manufacturing systems aim to improve efficiency, reduce production costs, and enhance product quality. Taiwan's manufacturing industry has incorporated AI technologies into production lines, particularly in electronics and machinery sectors. === Healthcare === The use of AI in healthcare in Taiwan has expanded in areas such as medical imaging, diagnostics, and drug development. AI systems are used to analyze CT scans, MRI data, and other clinical information to support diagnosis and treatment planning. Taiwan's healthcare sector, which includes medical devices, pharmaceuticals, and medical services, has benefited from the integration of AI technologies, particularly in precision medicine and clinical decision support systems. A notable example of AI healthcare deployment in Taiwan is the collaboration between Siemens Healthineers, Ever Fortune AI, and Asia University Hospital. === Edge computing and IoT === AI applications in Taiwan increasingly involve edge computing, where data processing occurs near the source rather than in centralized cloud systems. This approach reduces latency and bandwidth requirements and is used in smart devices, sensors, and industrial equipment. Edge AI technologies are applied in areas such as smart appliances, industrial automation, and transportation systems. == Education and talent development == Human capital development has been a key focus of Taiwan's AI strategy. The Taiwan AI Academy, established in 2018 with support from Academia Sinica and industry partners, provides training programs for professionals and students aimed at accelerating the adoption of artificial intelligence technologies across industries. The academy offers a range of courses, including executive-level programs, technical training, and specialized tracks in areas such as smart manufacturing, smart healthcare, and edge AI. These programs are designed to provide intensive and practical instruction over relatively short periods. A notable component of the curriculum is project-based learning, in which participants are required to complete proof-of-concept (POC) projects addressing real-world industrial problems. These projects are often developed further for implementation within companies, facilitating technology transfer and commercialization. Between 2018 and 2021, more than 8,000 individuals completed AI training programs across campuses in Taipei, Hsinchu, Taichung, and Tainan. Graduates of the academy have contributed to the introduction of AI systems in sectors such as manufacturing, healthcare, and finance, supporting broader industrial transformation efforts. In addition to the Taiwan AI Academy, universities and research institutions in Taiwan play a significant role in AI education and research. Leading universities have expanded programs in computer science, data science, and machine learning, while research institutes conduct applied and fundamental studies in artificial intelligence. Collaboration between academia, government, and industry is a common feature of Taiwan's AI ecosystem, with joint research projects, internship programs, and technology incubation initiatives supporting talent development. Government-supported initiatives have also sought to attract and retain AI talent, including funding for graduate education, international collaboration programs, and incentives for industry–academic partnerships. These efforts aim to address talent shortages and strengthen Taiwan's capacity in both applied and foundational AI research. == Regulation and governance == Taiwan has developed guidelines and policy frameworks to address the risks associated with AI technologies. In 2023, the Executive Yuan issued guidelines for the use of generative AI in government agencies, focusing on data security and privacy. Ongoing policy discussions hav