AI Chatbot Zendesk

AI Chatbot Zendesk — independent reviews, comparisons, pricing and step-by-step guides on Aizhi.

ChatGPT

ChatGPT is a generative artificial intelligence chatbot developed by OpenAI. Originally released in November 2022, the product uses large language models—specifically generative pre-trained transformers (GPTs)—to generate text, speech, and images in response to user prompts. ChatGPT accelerated the AI boom, an ongoing period marked by rapid investment and public attention toward the field of artificial intelligence (AI). OpenAI operates the service on a freemium model. Users can interact with ChatGPT through text, audio, and image prompts. ChatGPT was quickly adopted, reaching 100 million monthly active users two months after its release and 900 million weekly active users in February 2026. It has been lauded for its potential to transform numerous professional fields, and has instigated public debate about the nature of creativity and the future of knowledge work. The chatbot has also been criticized for its limitations and potential for unethical use. It can generate plausible-sounding but incorrect or nonsensical answers, known as hallucinations. Biases in its training data have been reflected in its responses. The chatbot can facilitate academic dishonesty, generate misinformation, and create malicious code. The ethics of its development, particularly the use of copyrighted content as training data, have also drawn controversy. == Features == ChatGPT is a chatbot and AI assistant built on large language model (LLM) technology. It is designed to generate human-like text and can carry out a wide variety of tasks. These include, among many others, writing and debugging computer programs, composing music, scripts, fairy tales, and essays, answering questions (sometimes at a level exceeding that of an average human test-taker), and generating business concepts. ChatGPT is frequently used for translation and summarization tasks, and can simulate interactive environments such as a Linux terminal, a multi-user chat room, or simple text-based games such as tic-tac-toe. Users interact with ChatGPT through conversations which consist of text, audio, and image inputs and outputs. The user's inputs to these conversations are referred to as prompts. An optional "Memory" feature allows users to tell ChatGPT to memorize specific information. Another option allows ChatGPT to recall old conversations. GPT-based moderation classifiers are used to reduce the risk of harmful outputs being presented to users. In March 2023, OpenAI added support for plugins for ChatGPT. This includes both plugins made by OpenAI, such as web browsing and code interpretation, and external plugins from developers such as Expedia, OpenTable, and Zapier. From October to December 2024, ChatGPT Search was deployed. It allows ChatGPT to search the web in an attempt to make more accurate and up-to-date responses. It increased OpenAI's direct competition with major search engines. OpenAI allows businesses to tailor how their content appears in the ChatGPT Search results and influence what sources are used. In December 2024, OpenAI launched a new feature allowing users to call ChatGPT with a telephone for up to 15 minutes per month for free. In September 2025, OpenAI added a feature called Pulse, which generates a daily analysis of a user's chats and connected apps such as Gmail and Google Calendar. In October 2025, OpenAI launched ChatGPT Atlas, a browser integrating the ChatGPT assistant directly into web navigation, to compete with existing browsers such as Google Chrome. It has an additional feature called "agentic mode" that allows it to take online actions for the user. === Paid tier === ChatGPT was initially free to the public and remains free in a limited capacity. In February 2023, OpenAI launched a premium service, ChatGPT Plus, that costs US$20 per month. What was offered on the paid plan versus the free tier changed as OpenAI has continued to update ChatGPT, and a Pro tier at $200/mo was introduced in December 2024. The Pro launch coincided with the release of the o1 model. In August 2025, ChatGPT Go was offered in India for ₹399 per month. The plan has higher limits than the free version. === Mobile apps === In May-July 2023, OpenAI began offering ChatGPT iOS and Android apps. ChatGPT can also power Android's assistant. An app for Windows launched on the Microsoft Store on October 15, 2024. === Languages === OpenAI met Icelandic President Guðni Th. Jóhannesson in 2022. In 2023, OpenAI worked with a team of 40 Icelandic volunteers to fine-tune ChatGPT's Icelandic conversation skills as a part of Iceland's attempts to preserve the Icelandic language. ChatGPT (based on GPT-4) was better able to translate Japanese to English when compared to Bing, Bard, and DeepL Translator in 2023. In December 2023, the Albanian government decided to use ChatGPT for the rapid translation of European Union documents and the analysis of required changes needed for Albania's accession to the EU. Several studies have shown that ChatGPT can outperform Google Translate in some mainstream translation tasks. However, as of 2024, no machine translation services match human expert performance. In August 2024, a representative of the Asia Pacific wing of OpenAI made a visit to Taiwan, during which a demonstration of ChatGPT's Chinese abilities was made. ChatGPT's Mandarin Chinese abilities were lauded, but the ability of the AI to produce content in Mandarin Chinese in a Taiwanese accent was found to be "less than ideal" due to differences between mainland Mandarin Chinese and Taiwanese Mandarin. === GPT Store === In November 2023, OpenAI released GPT Builder, a tool allowing users to customize ChatGPT's behavior for a specific use case. The customized systems are referred to as GPTs. In January 2024, OpenAI launched the GPT Store, a marketplace for GPTs. At launch, OpenAI included more than 3 million GPTs created by GPT Builder users in the GPT Store. === ChatGPT Apps === In September 2025, OpenAI added support for Model Context Protocol (MCP) to ChatGPT apps. When enabled in developer mode, this allows for improved third-party access to ChatGPT tools and servers. === Deep Research === In February 2025, OpenAI released Deep Research, a feature that generates reports based on extensive web searches. It was initially based on the reasoning model o3 and took 5 to 30 minutes per report. === Images === In October 2023, OpenAI's image generation model DALL-E 3 was integrated into ChatGPT. The integration used ChatGPT to write prompts for DALL-E guided by conversations with users. In March 2025, OpenAI updated ChatGPT to generate images using GPT Image instead of DALL-E. One of the most significant improvements was in the generation of text within images, which is especially useful for branded content. However, this ability is noticeably worse in non-Latin alphabets. The model can also generate new images based on existing ones provided in the prompt. These images are generated with C2PA metadata, which can be used to verify that they are AI-generated. OpenAI has emplaced additional safeguards to prevent what the company deems to be harmful image generation. === Agents === In 2025, OpenAI added several features to make ChatGPT more agentic (capable of autonomously performing longer tasks). In January, Operator was released. It was capable of autonomously performing tasks through web browser interactions, including filling forms, placing online orders, scheduling appointments, and other browser-based tasks. It was controlling a software environment inside a virtual machine with limited internet connectivity and with safety restrictions. It struggled with complex user interfaces. In May 2025, OpenAI introduced an agent for coding named Codex. It is capable of writing software, answering codebase questions, running tests, and proposing pull requests. It is based on a fine-tuned version of OpenAI o3. It has two versions, one running in a virtual machine in the cloud, and one where the agent runs in the cloud, but performs actions on a local machine connected via API. In July 2025, OpenAI released ChatGPT agent, an AI agent that can perform multi-step tasks. Like Operator, it controls a virtual computer. It also inherits from Deep Research's ability to gather and summarize significant volumes of information. The user can interrupt tasks or provide additional instructions as needed. In September 2025, OpenAI partnered with Stripe, Inc. to release Agentic Commerce Protocol, enabling purchases through ChatGPT. At launch, the feature was limited to purchases on Etsy from US users with a payment method linked to their OpenAI account. OpenAI takes an undisclosed cut from the merchant's payment. === ChatGPT Health === On January 7, 2026, OpenAI introduced a feature called "ChatGPT Health", whereby ChatGPT can discuss the user's health in a way that is separate from other chats. The feature is not available for users in the United Kingdom, Switzerland, or the European Economic Area, and is available on a waitli
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Orleans (software framework)

Orleans is a cross-platform software framework for building scalable and robust distributed interactive applications based on the .NET Framework or on the more recent .NET. == Overview == Orleans was originally created by the eXtreme Computing Group at Microsoft Research and introduced the virtual actor model as a new approach to building distributed systems for the cloud. Orleans scales from a single on-premises server to highly-available and globally distributed applications in the cloud. The virtual actor model is based on the actor model but has several differences: A virtual actor always exists, it cannot be explicitly created or destroyed. Virtual actors are automatically instantiated. If a server hosting an actor crashes, the next message sent to the actor causes it to be reinstantiated automatically. The server that an actor is on is transparent to the application code. Orleans can automatically create multiple instances of the same stateless actor. Starting with cloud services for the Halo franchise, the framework has been used by a number of cloud services at Microsoft and other companies since 2011. The core Orleans technology was transferred to 343 Industries and is available as open source since January 2015. The source code is licensed under MIT License and hosted on GitHub. Orleans runs on Microsoft Windows, Linux, and macOS and is compatible with .NET Standard 2.0 and above. == Features == Some Orleans features include: Persistence Distributed ACID transactions Streams Timers & Reminders Fault tolerance == Related implementations == The Electronic Arts BioWare division created Project Orbit. It is a Java implementation of virtual actors that was heavily inspired by the Orleans project.
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FastTrack Automation Studio

FastTrack Automation Studio (formerly known as FastTrack Scripting Host), often referred to as just FastTrack, is a scripting language for Windows IT System Administrators. The product’s goal is to handle any kind of scripting that might be required to automate processes with Microsoft Windows networks. == Manufacturer == FastTrack is produced by FastTrack Software, which is headquartered in Aalborg, Denmark. The product is promoted by the manufacturer as a one-stop shop for Windows script writers and its development paradigm is “one operation = one script line”. Script writers use a purpose-built editor to create scripts, inserting script lines via menus, drag’n drop, or simply typing them in. Scripts may be used out of the box, created from scratch, imported from forums or other users, or customized from product documentation. == Types of scripts == Simple scripts include: Outlook Signatures Login scripts Backup and replication scripts Inventory and asset management Automated Windows OS installation and deployment Automated application software deployment Active Directory scripts More advanced scripts include: SCCM task sequences Citrix ICA and RDP Clients built-in Deploying applications to server farms Deploying GPO MSI files SQL Server scripts == Basic structure == Under the hood, scripts comprise commands, functions, collections, and conditions. When a script is executed these components are converted into many lines of C# code, sometimes hundreds of lines, depending on the particular script operation. Scripts can be compiled into EXE files or MSI packages and treated as standalone Windows applications. == History == FastTrack Scripting Host (FastTrack) was first developed around 2006 to ease the administration burden of IT System Administrators on Windows networks. === Product idea === The idea for the product came from founder and President of FastTrack Software, Lars Pedersen, who has a background in systems administration. Previously with Telenor, Denmark’s major telephone company, Pedersen performed various roles in systems administration, programming and web development. He also worked as a consultant and developer on several major projects at various companies in Europe. Dissatisfied from his own experiences and frustrations administering Windows networks, Pederson looked for a way to make life easier for system administrators. In particular, he wanted something that could minimize the amount of time needed each day to perform routine and mundane tasks, which was a waste of time and expertise that should have been committed to other projects. === Development === Leading a small team of developers, Pedersen developed FastTrack Scripting Host to simplify and automate the routine tasks of system administrators. The resulting product is definitely a scripting language, but it can be used intuitively like a programming language, without requiring users to learn syntax or other concepts typically associated with programming languages. === Marketing === In April 2010, FastTrack Software entered into an agreement with Binary Research International Archived 2008-10-15 at the Wayback Machine, based in the city of Milwaukee, United States to market and sell the product globally. === Awards === FSH received a Windows IT Pro Community Choice award in 2012. == Versions == The first version was produced in June 2006 and contained 51 components, which are the commands, functions, conditions and collections making up FastTrack. The following table summarizes dates and components for major releases. Companies and organizations such as NOAA, Kawasaki, and Goodyear have used and implemented the FastTrack Scripting Host. == Comparison with other scripting software == FastTrack Scripting Host Kixtart PowerShell ScriptLogic VBScript
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Software durability

In software engineering, software durability means the solution ability of serviceability of software and to meet user's needs for a relatively long time. Software durability is important for user's satisfaction. For a software security to be durable, it must allow an organization to adjust the software to business needs that are constantly evolving, often in impulsive ways. Durability of software depends on four characteristics mainly; i.e. software trustworthiness, Human Trust for Serviceability, software dependability and software usability.
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Apache ORC

Apache ORC (Optimized Row Columnar) is a free and open-source column-oriented data storage format. It is similar to the other columnar-storage file formats available in the Hadoop ecosystem such as RCFile and Parquet. It is used by most of the data processing frameworks Apache Spark, Apache Hive, Apache Flink, and Apache Hadoop. In February 2013, the Optimized Row Columnar (ORC) file format was announced by Hortonworks in collaboration with Facebook. A calendar month later, the Apache Parquet format was announced, developed by Cloudera and Twitter. Apache ORC format is widely supported including Amazon Web Services' Glue,Google Cloud Platform's BigQuery, and Pandas (software). == History ==
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CloudSim

CloudSim is a framework for modeling and simulation of cloud computing infrastructures and services. Originally built primarily at the Cloud Computing and Distributed Systems (CLOUDS) Laboratory, the University of Melbourne, Australia, CloudSim has become one of the most popular open source cloud simulators in the research and academia. CloudSim is completely written in Java. The latest version of CloudSim is CloudSim v6.0.0-beta on GitHub. Cloudsim is suitable for implementing simulations scenarios based on Infrastructure as a service as well as with latest version Platform as a service, so get started here == CloudSim extensions == Initially developed as a stand-alone cloud simulator, CloudSim has further been extended by independent researchers. GPUCloudSim is an enhanced CloudSim tool for modeling GPU-based cloud infrastructures and data centers. It offers simulations for multi-GPU setups, customizable GPU policies, GPU remoting, etc. It also examines performance impacts and interactions within virtualized GPU environments. CloudSim Plus is a totally re-engineered CloudSim fork providing general-purpose cloud computing simulation and exclusive features such as: multi-cloud simulations, vertical and horizontal VM scaling, host fault injection and recovery, joint power- and network-aware simulations and more. Though CloudSim itself does not have a graphical user interface, extensions such as CloudReports offer a GUI for CloudSim simulations. CloudSimEx extends CloudSim by adding MapReduce simulation capabilities and parallel simulations. Cloud2Sim extends CloudSim to execute on multiple distributed servers, by leveraging Hazelcast distributed execution framework. RECAP DES extends the CloudSim Plus framework to model synchronous hierarchical architectures (such as ElasticSearch). ThermoSim extends CloudSim toolkit by incorporating thermal characteristics, and uses Deep learning-based temperature predictor for cloud nodes.
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Color vision

Color vision (CV), a feature of visual perception, is an ability to perceive differences between light composed of different frequencies independently of light intensity. Color perception is a part of the larger visual system and is mediated by a complex process between neurons that begins with differential stimulation of different types of photoreceptors by light entering the eye. Those photoreceptors then emit outputs that are propagated through many layers of neurons ultimately leading to higher cognitive functions in the brain. Color vision is found in many animals and is mediated by similar underlying mechanisms with common types of biological molecules and a complex history of the evolution of color vision within different animal taxa. In primates, color vision may have evolved under selective pressure for a variety of visual tasks including the foraging for nutritious young leaves, ripe fruit, and flowers, as well as detecting predator camouflage and emotional states in other primates. == Wavelength == Isaac Newton discovered that white light after being split into its component colors when passed through a dispersive prism could be recombined to make white light by passing them through a different prism. The visible light spectrum ranges from about 380 to 740 nanometers. Spectral colors (colors that are produced by a narrow band of wavelengths) such as red, orange, yellow, green, cyan, blue, and violet can be found in this range. These spectral colors do not refer to a single wavelength, but rather to a set of wavelengths: red, 625–740 nm; orange, 590–625 nm; yellow, 565–590 nm; green, 500–565 nm; cyan, 485–500 nm; blue, 450–485 nm; violet, 380–450 nm. Wavelengths longer or shorter than this range are called infrared or ultraviolet, respectively. Humans cannot generally see these wavelengths, but other animals may. === Hue detection === Sufficient differences in wavelength cause a difference in the perceived hue; the just-noticeable difference in wavelength varies from about 1 nm in the blue-green and yellow wavelengths to 10 nm and more in the longer red and shorter blue wavelengths. Although the human eye can distinguish up to a few hundred hues, when those pure spectral colors are mixed together or diluted with white light, the number of distinguishable chromaticities can be much higher. In very low light levels, vision is scotopic: light is detected by rod cells of the retina. Rods are maximally sensitive to wavelengths near 500 nm and play little, if any, role in color vision. In brighter light, such as daylight, vision is photopic: light is detected by cone cells which are responsible for color vision. Cones are sensitive to a range of wavelengths, but are most sensitive to wavelengths near 555 nm. Between these regions, mesopic vision comes into play and both rods and cones provide signals to the retinal ganglion cells. The shift in color perception from dim light to daylight gives rise to differences known as the Purkinje effect. The perception of "white" is formed by the entire spectrum of visible light, or by mixing colors of just a few wavelengths in animals with few types of color receptors. In humans, white light can be perceived by combining wavelengths such as red, green, and blue, or just a pair of complementary colors such as blue and yellow. === Non-spectral colors === There are a variety of colors in addition to spectral colors and their hues. These include grayscale colors, shades of colors obtained by mixing grayscale colors with spectral colors, violet-red colors, impossible colors, and metallic colors. Grayscale colors include white, gray, and black. Rods contain rhodopsin, which reacts to light intensity, providing grayscale coloring. Shades include colors such as pink or brown. Pink is obtained from mixing red and white. Brown may be obtained from mixing orange with gray or black. Navy is obtained from mixing blue and black. Violet-red colors include hues and shades of magenta. The light spectrum is a line on which violet is one end and the other is red, and yet we see hues of purple that connect those two colors. Impossible colors are a combination of cone responses that cannot be naturally produced. For example, medium cones cannot be activated completely on their own; if they were, we would see a 'hyper-green' color. == Dimensionality == Color vision is categorized foremost according to the dimensionality of the color gamut, which is defined by the number of primaries required to represent the color vision. This is generally equal to the number of photopsins expressed: a correlation that holds for vertebrates but not invertebrates. The common vertebrate ancestor possessed four photopsins (expressed in cones) plus rhodopsin (expressed in rods), so was tetrachromatic. However, many vertebrate lineages have lost one or many photopsin genes, leading to lower-dimension color vision. The dimensions of color vision range from 1-dimensional and up: == Physiology of color perception == Perception of color begins with specialized retinal cells known as cone cells. Cone cells contain different forms of opsin – a pigment protein – that have different spectral sensitivities. Humans contain three types, resulting in trichromatic color vision. Each individual cone contains pigments composed of opsin apoprotein covalently linked to a light-absorbing prosthetic group: either 11-cis-hydroretinal or, more rarely, 11-cis-dehydroretinal. The cones are conventionally labeled according to the ordering of the wavelengths of the peaks of their spectral sensitivities: short (S), medium (M), and long (L) cone types. These three types do not correspond well to particular colors as we know them. Rather, the perception of color is achieved by a complex process that starts with the differential output of these cells in the retina and which is finalized in the visual cortex and associative areas of the brain. For example, while the L cones have been referred to simply as red receptors, microspectrophotometry has shown that their peak sensitivity is in the greenish-yellow region of the spectrum. Similarly, the S cones and M cones do not directly correspond to blue and green, although they are often described as such. The RGB color model, therefore, is a convenient means for representing color but is not directly based on the types of cones in the human eye. The peak response of human cone cells varies, even among individuals with typical color vision; in some non-human species this polymorphic variation is even greater, and it may well be adaptive. === Theories === Two complementary theories of color vision are the trichromatic theory and the opponent process theory. The trichromatic theory, or Young–Helmholtz theory, proposed in the 19th century by Thomas Young and Hermann von Helmholtz, posits three types of cones preferentially sensitive to blue, green, and red, respectively. Others have suggested that the trichromatic theory is not specifically a theory of color vision but a theory of receptors for all vision, including color but not specific or limited to it. Equally, it has been suggested that the relationship between the phenomenal opponency described by Ewald Hering and the physiological opponent processes are not straightforward (see below), making of physiological opponency a mechanism that is relevant to the whole of vision, and not just to color vision alone. Hering proposed the opponent process theory in 1872. It states that the visual system interprets color in an antagonistic way: red vs. green, blue vs. yellow, black vs. white. Both theories are generally accepted as valid, describing different stages in visual physiology, visualized in the adjacent diagram. Green–magenta and blue–yellow are scales with mutually exclusive boundaries. In the same way that there cannot exist a "slightly negative" positive number, a single eye cannot perceive a bluish-yellow or a reddish-green. Although these two theories are both currently widely accepted theories, past and more recent work has led to criticism of the opponent process theory, stemming from a number of what are presented as discrepancies in the standard opponent process theory. For example, the phenomenon of an after-image of complementary color can be induced by fatiguing the cells responsible for color perception, by staring at a vibrant color for a length of time, and then looking at a white surface. This phenomenon of complementary colors shows that cyan, rather than green, is the complement of red, and that magenta, rather than red, is the complement of green. It therefore also shows that the reddish-green color supposed to be impossible by opponent process theory is actually the color yellow. Although this phenomenon is more readily explained by the trichromatic theory, explanations for the discrepancy may include alterations to the opponent process theory, such as redefining the opponent colors as red vs. cyan, to reflect this effect. Despite such criticis
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IBM ALP

IBM Assembly Language Processor (ALP) is an assembler written by IBM for 32-bit OS/2 Warp (OS/2 3.0), which was released in 1994. ALP accepts source programs compatible with Microsoft Macro Assembler (MASM) version 5.1, which was originally used to build many of the device drivers included with OS/2. For OS/2 versions 3 and 4, ALP was distributed, along with other tools and documentation, as part of the Device Driver Kit (DDK). The DDK was withdrawn in 2004 as part of IBM's discontinuance of OS/2.
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Pydio

Pydio Cells, previously known as just Pydio and formerly known as AjaXplorer, is an open-source file-sharing and synchronisation software that runs on the user's own server or in the cloud. == Presentation == The project was created by musician Charles Du Jeu (current CEO and CTO) in 2007 under the name AjaXplorer. The name was changed in 2013 and became Pydio (an acronym for Put Your Data in Orbit). In May 2018, Pydio switched from PHP to Go with the release of Pydio Cells. The PHP version reached end-of-life state on 31 December 2019. Pydio Cells runs on any server supporting a recent Go version. Windows/Linux/macOS on the Intel architecture are directly supported; a fully functional working ARM implementation is under active development. Pydio Cells has been developed from scratch using the Go programming language; release 4.0.0 introduced code refactoring to fully support the Go modular structure as well as grid computing. Nevertheless, the web-based interface of Cells is very similar to the one from Pydio 8 (in PHP), and it successfully replicates most of its features, while adding a few more. There is also a new synchronisation client (also written in Go). The PHP version has been phased out as the company's focus is moving to Pydio Cells, with community feedback on the new features. According to the company, the switch to the new environment was made "to overcome inherent PHP limitations and provide you with a future-proof and modern solution for collaborating on documents". From a technical point of view, Pydio differs from solutions such as Google Drive or Dropbox. Pydio is not based on a public cloud; instead, the software connects to the user's existing storage (such as SAN / Local FS, SAMBA / CIFS, (s)FTP, NFS, S3-compatible cloud storage, Azure Blob Storage, Google Cloud Storage) as well as to the existing user directories (LDAP / AD, OAuth2 / OIDC SSO, SAML / Azure ADFS SSO, RADIUS, Shibboleth...), which allows companies to keep their data inside their infrastructure, according to their data security policy and user rights management. The software is built in a modular perspective; up to Pydio 8, various plugins allowed administrators to implement extra features. On the server side, Pydio Cells is deployed as a collection of independent microservices communicating among themselves using gRPC and logging user actions via Activity Streams 2.0 (AS2). Pydio Cells microservices are built with the Go Micro framework (using an embedded NATS server). A standard installation will deploy all required services on the same physical server, but for the purposes of performance, reliability and high availability, these can now be spread across several different servers (even in geographically separate locations) according to the 12-factors architecture pattern. Pydio Cells is available either through a free and open-source community distribution (Pydio Cells Home), or a commercially-licensed enterprise distribution (in two variants, Pydio Cells Connect and Pydio Cells Enterprise), which add features not available in the community distribution as well as additional levels of support beyond the community forums. == Features == File sharing between different internal users and across other Pydio instances SSL/TLS Encryption WebDAV file server Creation of dedicated workspaces, for each line of business / project / client, with a dedicated user rights management for each workspace. File-sharing with external users (private links, public links, password protection, download limitation, etc.) Online viewing and editing of documents with Collabora Office (Pydio Cells Enterprise also offers OnlyOffice integration) Preview and editing of image files Integrated audio and video reader Activity stream ('timeline') for all actions taken by users Integrated chat platform Client applications are available for all major desktop and mobile platforms.
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FreshBooks

FreshBooks is accounting software operated by 2ndSite Inc. primarily for small and medium-sized businesses. It is a web-based software as a service (SaaS) model, that can be accessed through a desktop or mobile device. The company was founded in 2003 and is based in Toronto, Canada. == History == FreshBooks was founded in 2004 by Mike McDerment, Levi Cooperman, and Joe Sawada in Toronto, Ontario. McDerment incorporated a second company, BillSpring in January 2015 to work on new product development. It was rolled back into FreshBooks as an updated interface in 2016. Initially FreshBooks functioned like an electronic invoicing program targeting IT professionals. After the release of the new interface, the initial release of FreshBooks was referred to as "FreshBooks Classic." FreshBooks Classic was discontinued in 2022 after migrating users to the new platform. FreshBooks Classic's front-end application was built in PHP, and the backend services were built in Python while the new FreshBooks uses the same backend services with a JavaScript single-page application. == Product == FreshBooks is a subscription-based accounting software platform that provides features such as invoicing, accounts payable, expense and time tracking, retainers, fixed asset depreciation, purchase orders, payroll integrations, mileage tracking, double-entry accounting, and standard business reporting. Financial data is stored in the cloud on a unified ledger, enabling access from desktop and mobile devices. The platform includes a free API for integration with external applications and supports multiple tax rates and currencies. It also offers project management and payroll functionalities. Pricing is based on a recurring monthly fee. FreshBooks supports country-specific tax calculations, including GST and HST in Canada, sales taxes in the United States, and MTD compliance in the UK. == Operations == FreshBooks has its headquarters in Toronto, Canada with operations in North America, Europe and Australia. Founder Mike McDerment was the chief executive officer of the company from 2003 until 2021, when he stepped down and was replaced by Don Epperson, but stayed as the executive chair. Don Epperson had previously joined FreshBooks as executive director in 2019. == Funding == FreshBooks was initially self-funded. In 2014, the company raised a Series A venture investment of $30 million led by the venture capital firm Oak Investment Partners, with participation by Georgian Partners and Atlas Venture. In 2017, FreshBooks announced that it raised another $43 million in funding from Accomplice, Georgian Partners and Oak Investment Partners. On August 10, 2021, FreshBooks announced that it had secured $80.75 million in Series E funding and $50 million in debt financing. FreshBooks also reached a valuation of more than $1 billion.
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Supper (Spotify)

Supper is a web-based application on the Spotify digital music streaming platform. The Supper app was born from a group of friends who had backgrounds in the music and gastronomy industries. Digital music solutions company Artisan Council later executed it. The app now sits in the top 40 applications on Spotify. == About == The Supper Spotify application matches recipes for all occasions and skill levels with a playlist for both preparation and presentation, as envisioned by the chefs themselves. Supper is credited with being one of the first apps to pair music with food. Playing on the social nature of music and food culture, users can seamlessly experience both for the first time with real time music streaming. == Supper.mx == In May 2014 Supper was launched outside of the Spotify streaming platform. Though still in partnership with Spotify, supper.mx allows users to view Supper's music + food collaborations on mobile, tablet and desktop, without the need to download Spotify directly. == Curators == All of the recipes and playlists featured on the Supper app come straight from a growing network of tastemakers, including chefs, musicians and institutions around the world. Each month the recipes and playlists are updated in conjunction with current holidays, events and seasons. === Launch === Launching in October 2013 the first edition of Supper featured content from a range of eating institutions and culture makers from the US and Australia. Brooklyn Bowl (Brooklyn) Roberta's Pizza (Brooklyn) Fancy Hanks (Melbourne) The Foresters/Queenies Upstairs (Sydney) Hipstamatic Panama House (Bondi) Sweetwater Inn (Melbourne) Soul Clap (Syd record label) Yellow Birds (Melbourne) === November 2013 === Yardbird (Hong Kong) Sonoma Bakery (Sydney) Do or Dine (Brooklyn) Cameo Gallery (Brooklyn) Hypertrak (Blog) Blue Smoke (NYC) The Crepes of Wrath (Blog) Willin Low // Wild Rocket - Wild Oats - Relish === December 2013 === The Copper Mill (Sydney) Thug Kitchen Mamak (Sydney) Tutu's (Brooklyn) Chin Chin (Melbourne) Flat Iron Steak (London) Greasy Spoon (Copenhagen) === January 2014 === Mexicali Taco & Co. (LA) Church & State (LA) Salts Cure (LA) Nopa (SF) L & E Oyster (LA) 4100 bar (LA) Golden Gopher (LA) The Pie Hole (LA) State Bird Provisions (SF) === Momofuku === In February 2014 Supper teamed up with restaurant heavy weights Momofuku. The recipes featured came from their iconic New York, Toronto and Sydney restaurants. Head office also got involved with an instructional from Brand Director Sue Chan on how to paint Momofuku vibes on to any party. === SXSW === March sees the Supper team migrate to Austin, Texas for SXSW, bringing together the best eateries the city has to offer as well as the music that has influenced them. Restaurants and eateries on board in 2014 included: The Backspace Kelis Swifts Attic Uchi Jackalope Paul Qui/East Side King Thai Kun Wonderland Hole in the Wall Justine's Brasserie The Liberty === Kelis === In April 2014 Kelis presented 5 of her recipes paired with a personal playlist for Supper. Kelis shared her recipes for apple farro, jerk ribs, New York vanilla bean cheesecake and Jerk Ribs. The Kelis/Supper collaboration coincided with the release of Kelis' 2014 album titled 'Food'. === Roberta's Pizza === In May 2014 Bushwick's Roberta's Pizza was guest curator on the Supper app and website. Included in their selections were restaurants and bars from across New York including Bun-ker Vietnamese, Old Stanley's Bar, St. Anselm, Chuko, Frank's Cocktail Lounge, Junior's Cheesecake, Xi'an Famous Foods, Xe Lua, 124 Old Rabbit and Yuji Ramen.
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Cloud computing

Cloud computing is defined by the International Organization for Standardization (ISO) as "a paradigm for enabling network access to a scalable and elastic pool of shareable physical or virtual resources with self-service provisioning and administration on demand". It is commonly referred to as "the cloud". == Characteristics == In 2011, the National Institute of Standards and Technology (NIST) identified five "essential characteristics" for cloud systems. Below are the exact definitions according to NIST: On-demand self-service: "A consumer can unilaterally provision computing capabilities, such as server time and network storage, as needed automatically without requiring human interaction with each service provider." Broad network access: "Capabilities are available over the network and accessed through standard mechanisms that promote use by heterogeneous thin or thick client platforms (e.g., mobile phones, tablets, laptops, and workstations)." Resource pooling: " The provider's computing resources are pooled to serve multiple consumers using a multi-tenant model, with different physical and virtual resources dynamically assigned and reassigned according to consumer demand." Rapid elasticity: "Capabilities can be elastically provisioned and released, in some cases automatically, to scale rapidly outward and inward commensurate with demand. To the consumer, the capabilities available for provisioning often appear unlimited and can be appropriated in any quantity at any time." Measured service: "Cloud systems automatically control and optimize resource use by leveraging a metering capability at some level of abstraction appropriate to the type of service (e.g., storage, processing, bandwidth, and active user accounts). Resource usage can be monitored, controlled, and reported, providing transparency for both the provider and consumer of the utilized service. By 2023, the International Organization for Standardization (ISO) had expanded and refined the list. == History == The history of cloud computing extends to the 1960s, with the initial concepts of time-sharing becoming popularized via remote job entry (RJE). The "data center" model, where users submitted jobs to operators to run on mainframes, was predominantly used during this era. This period saw broad experimentation with making large-scale computing power more accessible through time-sharing, while optimizing infrastructure, platforms, and applications to improve efficiency for end users. The "cloud" metaphor for virtualized services dates to 1994, when it was used by General Magic for the universe of "places" that mobile agents in the Telescript environment could "go". The metaphor is credited to David Hoffman, a General Magic communications specialist, based on its long-standing use in networking and telecom. The expression cloud computing became more widely known in 1996 when Compaq Computer Corporation drew up a business plan for future computing and the Internet. The company's ambition was to supercharge sales with "cloud computing-enabled applications". The business plan foresaw that online consumer file storage would likely be commercially successful. As a result, Compaq decided to sell server hardware to internet service providers. In the 2000s, the application of cloud computing began to take shape with the establishment of Amazon Web Services (AWS) in 2002, which allowed developers to build applications independently. In 2006 Amazon Simple Storage Service, known as Amazon S3, and the Amazon Elastic Compute Cloud (EC2) were released. In 2008 NASA's development of the first open-source software for deploying private and hybrid clouds. The following decade saw the launch of various cloud services. In 2010, Microsoft launched Microsoft Azure, and Rackspace Hosting and NASA initiated an open-source cloud-software project, OpenStack. IBM introduced the IBM SmartCloud framework in 2011, and Oracle announced the Oracle Cloud in 2012. In December 2019, Amazon launched AWS Outposts, a service that extends AWS infrastructure, services, APIs, and tools to customer data centers, co-location spaces, or on-premises facilities. == Value proposition == Cloud computing can shorten time to market by offering pre-configured tools, scalable resources, and managed services, allowing users to focus on core business value rather than maintaining infrastructure. Cloud platforms can enable organizations and individuals to reduce upfront capital expenditures on physical infrastructure by shifting to an operational expenditure model, where costs scale with usage. Cloud platforms also offer managed services and tools, such as artificial intelligence, data analytics, and machine learning, which might otherwise require significant in-house expertise and infrastructure investment. While cloud computing can offer cost advantages through effective resource optimization, organizations often face challenges such as unused resources, inefficient configurations, and hidden costs without proper oversight and governance. Many cloud platforms provide cost management tools, such as AWS Cost Explorer and Azure Cost Management, and frameworks like FinOps have emerged to standardize financial operations in the cloud. Cloud computing also facilitates collaboration, remote work, and global service delivery by enabling secure access to data and applications from any location with an internet connection. Cloud providers offer various redundancy options for core services, such as managed storage and managed databases, though redundancy configurations often vary by service tier. Advanced redundancy strategies, such as cross-region replication or failover systems, typically require explicit configuration and may incur additional costs or licensing fees. Cloud environments operate under a shared responsibility model, where providers are typically responsible for infrastructure security, physical hardware, and software updates, while customers are accountable for data encryption, identity and access management (IAM), and application-level security. These responsibilities vary depending on the cloud service model—Infrastructure as a Service (IaaS), Platform as a Service (PaaS), or Software as a Service (SaaS)—with customers typically having more control and responsibility in IaaS environments and progressively less in PaaS and SaaS models, often trading control for convenience and managed services. == Adoption and suitability == The decision to adopt cloud computing or maintain on-premises infrastructure depends on factors such as scalability, cost structure, latency requirements, regulatory constraints, and infrastructure customization. Organizations with variable or unpredictable workloads, limited capital for upfront investments, or a focus on rapid scalability benefit from cloud adoption. Startups, SaaS companies, and e-commerce platforms often prefer the pay-as-you-go operational expenditure (OpEx) model of cloud infrastructure. Additionally, companies prioritizing global accessibility, remote workforce enablement, disaster recovery, and leveraging advanced services such as AI/ML and analytics are well-suited for the cloud. In recent years, some cloud providers have started offering specialized services for high-performance computing and low-latency applications, addressing some use cases previously exclusive to on-premises setups. On the other hand, organizations with strict regulatory requirements, highly predictable workloads, or reliance on deeply integrated legacy systems may find cloud infrastructure less suitable. Businesses in industries like defense, government, or those handling highly sensitive data often favor on-premises setups for greater control and data sovereignty. Additionally, companies with ultra-low latency requirements, such as high-frequency trading (HFT) firms, rely on custom hardware (e.g., FPGAs) and physical proximity to exchanges, which most cloud providers cannot fully replicate despite recent advancements. Similarly, tech giants like Google, Meta, and Amazon build their own data centers due to economies of scale, predictable workloads, and the ability to customize hardware and network infrastructure for optimal efficiency. However, these companies also use cloud services selectively for certain workloads and applications where it aligns with their operational needs. In practice, many organizations are increasingly adopting hybrid cloud architectures, combining on-premises infrastructure with cloud services. This approach allows businesses to balance scalability, cost-effectiveness, and control, offering the benefits of both deployment models while mitigating their respective limitations. == Challenges and limitations == One of the primary challenges of cloud computing, compared with traditional on-premises systems, is maintaining data security and privacy. Cloud users entrust their sensitive data to third-party providers, who may not have adequate measures to protect it from unau
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Monitoring as a service

Monitoring as a service (MaaS) is a cloud-based framework for the deployment of monitoring functionalities for various other services and applications within the cloud. The most common application for MaaS is online state monitoring, which continuously tracks certain states of applications, networks, systems, instances or any element that may be deployable within the cloud.
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List of online database creator apps

This list of online database creator apps lists notable web apps where end users with minimal database administration expertise can create online databases to share with team members. Users need not have the coding skills to manage the solution stack themselves, because the web app already provides this predefined functionality. Such online database creator apps serve the gap between IT professionals (who can manage such a stack themselves) and people who would not create databases at all anyway. In other words, they provide a low-code way of doing database administration. As the concept of low-code development in general continues to evolve, some of the brands that began as online database creator apps are evolving into low-code development platforms for both the databases and the custom apps that use them. Airtable Bubble Caspio Coda.io Microsoft Access web apps plus SharePoint Oracle Application Express aka APEX Quickbase WaveMaker Rapid ZohoCreator
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SlideRocket

SlideRocket was an online presentation platform that let users create, manage, share and measure presentations. SlideRocket was provided via a SaaS model. The company was acquired by VMware in April 2011, who sold it to ClearSlide, a similar SaaS application, in March 2013. It is no longer offering independent signups, as the platform is being integrated into ClearSlide. == History == SlideRocket was founded in Jan 2006, and launched as a private beta in March 2008 at the Under The Radar Spring event. A public beta was announced in September 2008 followed shortly by public release on October 28, 2008. SlideRocket is most commonly credited with inventing the PResuMÉ or Presentation Résumé in early 2009. On April 26, 2011, SlideRocket was acquired by VMware. On March 5, 2013, VMware sold SlideRocket to ClearSlide. SlideRocket is based in San Francisco.
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