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Networked Help Desk

Networked Help Desk is an open standard initiative to provide a common API for sharing customer support tickets between separate instances of issue tracking, bug tracking, customer relationship management (CRM) and project management systems to improve customer service and reduce vendor lock-in. The initiative was created by Zendesk in June 2011 in collaboration with eight other founding member organizations including Atlassian, New Relic, OTRS, Pivotal Tracker, ServiceNow and SugarCRM. The first integration, between Zendesk and Atlassian's issue tracking product, Jira, was announced at the 2011 Atlassian Summit. By August 2011, 34 member companies had joined the initiative. A year after launching, over 50 organizations had joined. Within Zendesk instances this feature is branded as ticket sharing. == Basis == Support tools are generally built around a common paradigm that begins with a customer making a request or an incident report, these create a ticket. Each ticket has a progress status and is updated with annotations and attachments. These annotations and attachments may be visible to the customer (public), or only visible to analysts (private). Customers are notified of progress made on their ticket until it is complete. If the people necessary to complete a ticket are using separate support tools, additional overhead is introduced in maintaining the relevant information in the ticket in each tool while notifying the customer of progress made by each group in completing their ticket. For example, if a customer support issue is caused by a software bug and reported to a help desk using one system, and then the fix is documented by the developers in another, and analyzed in a customer relationship management tool, keeping the records in each system up-to-date and notifying the customer manually using a swivel chair approach is unnecessarily time-consuming and error-prone. If information is not transferred correctly, a customer may have to re-explain their problem each time their ticket is transferred. For systems with the Networked Help Desk API implemented, it is possible for several different applications related to a customer's support experience to synchronize data in one uniquely identified shared ticket. While many applications in these domains have implemented APIs that allow data to be imported, exported and modified, Network Help Desk provide a common standard for customer support information to automatically synchronize between several systems. Once implemented, two systems can quickly share tickets with just a configuration change as they both understand the same interface. Communication between two instances on a specific ticket occurs in three steps, an invitation agreement, sharing of ticket data and continued synchronization of tickets. The standard allows for "full delegation" (analysts in both systems each make public and private comments and synchronize status) as well as "partial delegation" where the instance receiving the ticket can only make private comments and status changes are not synchronized. Tickets may be shared with multiple instances. == Implementation list ==
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MarkLogic Server

MarkLogic Server is a document-oriented database developed by MarkLogic. It is a NoSQL multi-model database that evolved from an XML database to natively store JSON documents and RDF triples, the data model for semantics. MarkLogic is designed to be a data hub for operational and analytical data. == History == MarkLogic Server was built to address shortcomings with existing search and data products. The product first focused on using XML as the document markup standard and XQuery as the query standard for accessing collections of documents up to hundreds of terabytes in size. Currently the MarkLogic platform is widely used in publishing, government, finance and other sectors. MarkLogic's customers are mostly Global 2000 companies. == Technology == MarkLogic uses documents without upfront schemas to maintain a flexible data model. In addition to having a flexible data model, MarkLogic uses a distributed, scale-out architecture that can handle hundreds of billions of documents and hundreds of terabytes of data. It has received Common Criteria certification, and has high availability and disaster recovery. MarkLogic is designed to run on-premises and within public or private cloud environments like Amazon Web Services. == Features == Indexing MarkLogic indexes the content and structure of documents including words, phrases, relationships, and values in over 200 languages with tokenization, collation, and stemming for core languages. Functionality includes the ability to toggle range indexes, geospatial indexes, the RDF triple index, and reverse indexes on or off based on your data, the kinds of queries that you will run, and your desired performance. Full-text search MarkLogic supports search across its data and metadata using a word or phrase and incorporates Boolean logic, stemming, wildcards, case sensitivity, punctuation sensitivity, diacritic sensitivity, and search term weighting. Data can be searched using JavaScript, XQuery, SPARQL, and SQL. Semantics MarkLogic uses RDF triples to provide semantics for ease of storing metadata and querying. ACID Unlike other NoSQL databases, MarkLogic maintains ACID consistency for transactions. Replication MarkLogic provides high availability with replica sets. Scalability MarkLogic scales horizontally using sharding. MarkLogic can run over multiple servers, balancing the load or replicating data to keep the system up and running in the event of hardware failure. Security MarkLogic has built in security features such as element-level permissions and data redaction. Optic API for Relational Operations An API that lets developers view their data as documents, graphs or rows. Security MarkLogic provides redaction, encryption, and element-level security (allowing for control on read and write rights on parts of a document). == Applications == Banking Big Data Fraud prevention Insurance Claims Management and Underwriting Master data management Recommendation engines == Licensing == MarkLogic is available under various licensing and delivery models, namely a free Developer or an Essential Enterprise license.[3] Licenses are available from MarkLogic or directly from cloud marketplaces such as Amazon Web Services and Microsoft Azure. == Releases == 2001 – Cerisent XQE 1: ACID transactions, Full-text search, XML Storage, XQuery, Role-based security 2004 – Cerisent XQE 2: Scale-out architecture, Enhanced search (stemming, thesaurus, wildcard), Backup and restore 2005 – MarkLogic Server 3: Continuing search improvements, Content Processing Framework (including PDF, Word, Excel, PPT), Failover 2008 – MarkLogic Server 4: Geospatial search, entity extraction, advanced XQuery, performance, scalability enhancements, auditing 2011 – MarkLogic Server 5: Flexible replication / DDIL, real-time indexing, advanced search, improved analytics, concurrency enhancements 2012 – MarkLogic Server 6: REST and Java APIs, App Builder, enhanced UI, improved search 2013 – MarkLogic Server 7: Semantic graph, bitemporal data, tiered storage, improved search, better management 2015 – MarkLogic Server 8: A Native JSON storage, Server-side JavaScript, Bitemporal, Node.js client API, Incremental backup, Flexible replication[16] 2017 – MarkLogic Server 9: Data integration across Relational and Non-Relational data, Advanced Encryption, Element Level Security, Redaction 2019 – MarkLogic Server 10: Enhanced Data Hub, improved SQL, security, analytics performance, cloud support 2022 – MarkLogic Server 11: MarkLogic Ops Director (Monitoring and Administration Improvements), expanded PKI 2025 – MarkLogic Server 12: Generative AI and Native Vector Search, Graph Algorithm Support, Virtual TDEs (relational views on the fly)
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Navigational database

A navigational database is a type of database in which records or objects are found primarily by following references from other objects. The term was popularized by the title of Charles Bachman's 1973 Turing Award paper, The Programmer as Navigator. This paper emphasized the fact that the new disk-based database systems allowed the programmer to choose arbitrary navigational routes following relationships from record to record, contrasting this with the constraints of earlier magnetic-tape and punched card systems where data access was strictly sequential. One of the earliest navigational databases was Integrated Data Store (IDS), which was developed by Bachman for General Electric in the 1960s. IDS became the basis for the CODASYL database model in 1969. Although Bachman described the concept of navigation in abstract terms, the idea of navigational access came to be associated strongly with the procedural design of the CODASYL Data Manipulation Language. Writing in 1982, for example, Tsichritzis and Lochovsky state that "The notion of currency is central to the concept of navigation." By the notion of currency, they refer to the idea that a program maintains (explicitly or implicitly) a current position in any sequence of records that it is processing, and that operations such as GET NEXT and GET PRIOR retrieve records relative to this current position, while also changing the current position to the record that is retrieved. Navigational database programming thus came to be seen as intrinsically procedural; and moreover to depend on the maintenance of an implicit set of global variables (currency indicators) holding the current state. As such, the approach was seen as diametrically opposed to the declarative programming style used by the relational model. The declarative nature of relational languages such as SQL offered better programmer productivity and a higher level of data independence (that is, the ability of programs to continue working as the database structure evolves.) Navigational interfaces, as a result, were gradually eclipsed during the 1980s by declarative query languages. During the 1990s it started becoming clear that for certain applications handling complex data (for example, spatial databases and engineering databases), the relational calculus had limitations. At that time, a reappraisal of the entire database market began, with several companies describing the new systems using the marketing term NoSQL. Many of these systems introduced data manipulation languages which, while far removed from the CODASYL DML with its currency indicators, could be understood as implementing Bachman's "navigational" vision. Some of these languages are procedural; others (such as XPath) are entirely declarative. Offshoots of the navigational concept, such as the graph database, found new uses in modern transaction processing workloads. == Description == Navigational access is traditionally associated with the network model and hierarchical model of database, and conventionally describes data manipulation APIs in which records (or objects) are processed one at a time, iteratively. The essential characteristic as described by Bachman, however, is finding records by virtue of their relationship to other records: so an interface can still be navigational if it has set-oriented features. From this viewpoint, the key difference between navigational data manipulation languages and relational languages is the use of explicit named relationships rather than value-based joins: for department with name="Sales", find all employees in set department-employees versus find employees, departments where employee.department-code = department.code and department.name="Sales". In practice, however, most navigational APIs have been procedural: the above query would be executed using procedural logic along the lines of the following pseudo-code: On this viewpoint, the key difference between navigational APIs and the relational model (implemented in relational databases) is that relational APIs use "declarative" or logic programming techniques that ask the system what to fetch, while navigational APIs instruct the system in a sequence of steps how to reach the required records. Most criticisms of navigational APIs fall into one of two categories: Usability: application code quickly becomes unreadable and difficult to debug Data independence: application code needs to change whenever the data structure changes For many years the primary defence of navigational APIs was performance. Database systems that support navigational APIs often use internal storage structures that contain physical links or pointers from one record to another. While such structures may allow very efficient navigation, they have disadvantages because it becomes difficult to reorganize the physical placement of data. It is quite possible to implement navigational APIs without low-level pointer chasing (Bachman's paper envisaged logical relationships being implemented just as in relational systems, using primary keys and foreign keys), so the two ideas should not be conflated. But without the performance benefits of low-level pointers, navigational APIs become harder to justify. Hierarchical models often construct primary keys for records by concatenating the keys that appear at each level in the hierarchy. Such composite identifiers are found in computer file names (/usr/david/docs/index.txt), in URIs, in the Dewey decimal system, and for that matter in postal addresses. Such a composite key can be considered as representing a navigational path to a record; but equally, it can be considered as a simple primary key allowing associative access. As relational systems came to prominence in the 1980s, navigational APIs (and in particular, procedural APIs) were criticized and fell out of favour. The 1990s, however, brought a new wave of object-oriented databases that often provided both declarative and procedural interfaces. One explanation for this is that they were often used to represent graph-structured information (for example spatial data and engineering data) where access is inherently recursive: the mathematics originally underpinning SQL (specifically, first-order predicate calculus) does not have sufficient power to support recursive queries, even those as simple as a transitive closure. More recent SQL implementations do support hierarchical and recursive queries. A current example of a popular navigational API can be found in the Document Object Model (DOM) often used in web browsers and closely associated with JavaScript. The DOM is essentially an in-memory hierarchical database with an API that is both procedural and navigational. By contrast, the same data (XML or HTML) can be accessed using XPath, which can be categorized as declarative and navigational: data is accessed by following relationships, but the calling program does not issue a sequence of instructions to be followed in order. Languages such as SPARQL used to retrieve Linked Data from the Semantic Web are also simultaneously declarative and navigational. == Examples == IBM Information Management System IDMS
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Read–write conflict

In computer science, in the field of databases, read–write conflict, also known as unrepeatable reads, is a computational anomaly associated with interleaved execution of transactions. Specifically, a read–write conflict occurs when a "transaction requests to read an entity for which an unclosed transaction has already made a write request." Given a schedule S S = [ T 1 T 2 R ( A ) R ( A ) W ( A ) C o m . R ( A ) W ( A ) C o m . ] {\displaystyle S={\begin{bmatrix}T1&T2\\R(A)&\\&R(A)\\&W(A)\\&Com.\\R(A)&\\W(A)&\\Com.&\end{bmatrix}}} In this example, T1 has read the original value of A, and is waiting for T2 to finish. T2 also reads the original value of A, overwrites A, and commits. However, when T1 reads from A, it discovers two different versions of A, and T1 would be forced to abort, because T1 would not know what to do. This is an unrepeatable read. This could never occur in a serial schedule, in which each transaction executes in its entirety before another begins. Strict two-phase locking (Strict 2PL) or Serializable Snapshot Isolation (SSI) prevent this conflict. == Real-world example == Alice and Bob are using a website to book tickets for a specific show. Only one ticket is left for the specific show. Alice signs on first to see that only one ticket is left, and finds it expensive. Alice takes time to decide. Bob signs on and also finds one ticket left, and orders it instantly. Bob purchases and logs off. Alice decides to buy a ticket, to find there are no tickets. This is a typical read–write conflict situation.
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RockMyRun

Rock My Run (stylized as RockMyRun; trademarked slogan: "The Best Running Music in the World™") is a mobile running/fitness app founded in 2011 that provides running and workout music in the form of DJ mixes. It is owned by Rock My World, Inc., a health and fitness technology company based in San Diego, California. The app allows users to listen to these professional DJ mixes on their smartphone while running or working out to enhance and motivate their performance. Rock My World, Inc. also developed the app Jolt.ai for the software Slack. == History == During the early stages of the company, Rock My World, Inc. raised more than $2 million in funding generated by the Irvine Company's The Vine SD and from institutional investors including Skullcandy, ZTE and Lighter Capital and were admitted to the Plug and Play Tech Center in Sunnyvale and to the tech incubator EvoNexus in San Diego. In an interview with co-founder and ex-Qualcomm staff Adam Riggs-Zeigen, he said that "from the beginning [their] big goal is to help people live healthier lives." == Features == The RockMyRun app contains thousands of mixes or "stations" produced by its professional DJs intended to increase enjoyment and performance during exercise. DJs who have provided mixes for the app include David Guetta, Zedd, Steve Aoki, Major Lazer and Afrojack. All of the music can be personalized based on the user's steps per minute, heart rate or ideal cadence allowing the user to "always hear the right music at the right time at the right tempo". All RockMyRun mixes are organized into stations to help users discover music that suits their needs. RockMyRun contains mixes of all genres and each station is categorized into their respective genres and displays tags to let users know the type of music contained in the mix. RockMyRun has two membership types; it is free as a standard member, but for uninterrupted listening and additional features, users can upgrade to a paid "Rockstar" membership. Since March 2023, couples can now be on the same RockMyRun playlists and "share" earbuds. This allows people to train together, easier. A group of DJs curate playlists for specific training needs and different energy levels. == Reception == RockMyRun has been featured on television programs such as The Today Show on two occasions and on The Rachael Ray Show, and in positive reviews by many publications and websites including The New York Times on four separate occasions, TIME, The Huffington Post, The Denver Post, Men's Fitness, Real Simple, The Vulcan Post, The L.A. Times, Glamour, Paste magazine, PCMag, Dubai Week, BetaNews, CNET, CNBC, Reuters, Insider, Tom's Guide and Yahoo! Tech. RockMyRun has also been mentioned/recommended in books/publications such as A Practical Guide to Teacher Wellbeing by Elizabeth Holmes and Applying Music in Exercise and Sport by Dr. Costas Karageorghis. Ultimate Ears placed RockMyRun at the top of their list at No. 1 on their "5 Favorite Workout Music Apps". In a positive review by David Strausser for AndroidGuys in 2015, he praised the app in a detailed review, saying "The mixes are incredible and the rates are reasonable. The app is quick, beautiful." In 2015, Jill Duffy of PC Magazine gave a review of the app, pointing out its key features, and stating that the app is great if you enjoy listening to different, or new music, that can match your tempo while running. Also in 2015, Digital Trends listed RockMyRun, as one of the best exercise music apps in the article "No need to make exercise playlists with these music apps". In 2018, Redbull.com recommended RockMyRun in preparation for the Wings for Life World Run in their article "10 essential hacks for running to work to get you in World Run shape". In 2019, The Fashion Spot included RockMyRun in their list of "The Best Workout Apps for People Who Hate to Work Out", saying: "RockMyRun matches music to the tempo of your running pace – the music literally follows your steps/heart rate. The app has thousands of mixes/music options along with tracking capabilities." Also in 2019, MakeUseOf.com included RockMyRun in their list of "The 7 Best Running and Workout Music Apps". In September 2022, VeryWellFit listed RockMyRun as the first of three "Other Playlist Options" in the article "How to Create a Running Playlist, According to Running Coaches". Tech Grapple recommended the app in "The best workout free music apps for iPhone and Android" saying that "RockMyRun is the best application that you can use during workout. It comes with amazing DJs to craft mixes that will keep you moving." == Partners == RockMyRun is partnered with the following brands/companies: C25K Del Taco JLab Audio iFit Active Network, LLC Night Nation Run (the world's first running music festival) Lady Foot Locker Mayweather Boxing + Fitness Mio Global Orangetheory Fitness Red Rock Apps Tapout Fitness
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Chandy–Misra–Haas algorithm resource model

The Chandy–Misra–Haas algorithm resource model checks for deadlock in a distributed system. It was developed by K. Mani Chandy, Jayadev Misra and Laura M. Haas. == Locally dependent == Consider the n processes P1, P2, P3, P4, P5,, ... ,Pn which are performed in a single system (controller). P1 is locally dependent on Pn, if P1 depends on P2, P2 on P3, so on and Pn−1 on Pn. That is, if P 1 → P 2 → P 3 → … → P n {\displaystyle P_{1}\rightarrow P_{2}\rightarrow P_{3}\rightarrow \ldots \rightarrow P_{n}} , then P 1 {\displaystyle P_{1}} is locally dependent on P n {\displaystyle P_{n}} . If P1 is said to be locally dependent to itself if it is locally dependent on Pn and Pn depends on P1: i.e. if P 1 → P 2 → P 3 → … → P n → P 1 {\displaystyle P_{1}\rightarrow P_{2}\rightarrow P_{3}\rightarrow \ldots \rightarrow P_{n}\rightarrow P_{1}} , then P 1 {\displaystyle P_{1}} is locally dependent on itself. == Description == The algorithm uses a message called probe(i,j,k) to transfer a message from controller of process Pj to controller of process Pk. It specifies a message started by process Pi to find whether a deadlock has occurred or not. Every process Pj maintains a boolean array dependent which contains the information about the processes that depend on it. Initially the values of each array are all "false". === Controller sending a probe === Before sending, the probe checks whether Pj is locally dependent on itself. If so, a deadlock occurs. Otherwise it checks whether Pj, and Pk are in different controllers, are locally dependent and Pj is waiting for the resource that is locked by Pk. Once all the conditions are satisfied it sends the probe. === Controller receiving a probe === On the receiving side, the controller checks whether Pk is performing a task. If so, it neglects the probe. Otherwise, it checks the responses given Pk to Pj and dependentk(i) is false. Once it is verified, it assigns true to dependentk(i). Then it checks whether k is equal to i. If both are equal, a deadlock occurs, otherwise it sends the probe to next dependent process. == Algorithm == In pseudocode, the algorithm works as follows: === Controller sending a probe === if Pj is locally dependent on itself then declare deadlock else for all Pj,Pk such that (i) Pi is locally dependent on Pj, (ii) Pj is waiting for 'Pk and (iii) Pj, Pk are on different controllers. send probe(i, j, k). to home site of Pk === Controller receiving a probe === if (i)Pk is idle / blocked (ii) dependentk(i) = false, and (iii) Pk has not replied to all requests of to Pj then begin "dependents""k"(i) = true; if k == i then declare that Pi is deadlocked else for all Pa,Pb such that (i) Pk is locally dependent on Pa, (ii) Pa is waiting for 'Pb and (iii) Pa, Pb are on different controllers. send probe(i, a, b). to home site of Pb end == Example == P1 initiates deadlock detection. C1 sends the probe saying P2 depends on P3. Once the message is received by C2, it checks whether P3 is idle. P3 is idle because it is locally dependent on P4 and updates dependent3(2) to True. As above, C2 sends probe to C3 and C3 sends probe to C1. At C1, P1 is idle so it update dependent1(1) to True. Therefore, deadlock can be declared. == Complexity == Suppose there are n {\displaystyle n} controllers and m {\displaystyle m} processes, at most m ( n − 1 ) / 2 {\displaystyle m(n-1)/2} messages need to be exchanged to detect a deadlock, with a delay of O ( n ) {\displaystyle O(n)} messages.
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Upper ontology

In information science, an upper ontology (also known as a top-level ontology, upper model, or foundation ontology) is an ontology (in the sense used in information science) that consists of very general terms (such as "object", "property", "relation") that are common across all domains. An important function of an upper ontology is to support broad semantic interoperability among a large number of domain-specific ontologies by providing a common starting point for the formulation of definitions. Terms in the domain ontology are ranked under the terms in the upper ontology, e.g., the upper ontology classes are superclasses or supersets of all the classes in the domain ontologies. A number of upper ontologies have been proposed, each with its own proponents. Library classification systems predate upper ontology systems. Though library classifications organize and categorize knowledge using general concepts that are the same across all knowledge domains, neither system is a replacement for the other. == Development == Any standard foundational ontology is likely to be contested among different groups, each with its own idea of "what exists". One factor exacerbating the failure to arrive at a common approach has been the lack of open-source applications that would permit the testing of different ontologies in the same computational environment. The differences have thus been debated largely on theoretical grounds, or are merely the result of personal preferences. Foundational ontologies can however be compared on the basis of adoption for the purposes of supporting interoperability across domain ontologies. No particular upper ontology has yet gained widespread acceptance as a de facto standard. Different organizations have attempted to define standards for specific domains. The 'Process Specification Language' (PSL) created by the National Institute of Standards and Technology (NIST) is one example. Another important factor leading to the absence of wide adoption of any existing upper ontology is the complexity. Some upper ontologies—Cyc is often cited as an example in this regard—are very large, ranging up to thousands of elements (classes, relations), with complex interactions among them and with a complexity similar to that of a human natural language, and the learning process can be even longer than for a natural language because of the unfamiliar format and logical rules. The motivation to overcome this learning barrier is largely absent because of the paucity of publicly accessible examples of use. As a result, those building domain ontologies for local applications tend to create the simplest possible domain-specific ontology, not related to any upper ontology. Such domain ontologies may function adequately for the local purpose, but they are very time-consuming to relate accurately to other domain ontologies. To solve this problem, some genuinely top level ontologies have been developed, which are deliberately designed to have minimal overlap with any domain ontologies. Examples are Basic Formal Ontology and the DOLCE (see below). === Arguments for the infeasibility of an upper ontology === Historically, many attempts in many societies have been made to impose or define a single set of concepts as more primal, basic, foundational, authoritative, true or rational than all others. A common objection to such attempts points out that humans lack the sort of transcendent perspective — or God's eye view — that would be required to achieve this goal. Humans are bound by language or culture, and so lack the sort of objective perspective from which to observe the whole terrain of concepts and derive any one standard. Thomasson, under the headline "1.5 Skepticism about Category Systems", wrote: "category systems, at least as traditionally presented, seem to presuppose that there is a unique true answer to the question of what categories of entity there are – indeed the discovery of this answer is the goal of most such inquiries into ontological categories. [...] But actual category systems offered vary so much that even a short survey of past category systems like that above can undermine the belief that such a unique, true and complete system of categories may be found. Given such a diversity of answers to the question of what the ontological categories are, by what criteria could we possibly choose among them to determine which is uniquely correct?" Another objection is the problem of formulating definitions. Top level ontologies are designed to maximize support for interoperability across a large number of terms. Such ontologies must therefore consist of terms expressing very general concepts, but such concepts are so basic to our understanding that there is no way in which they can be defined, since the very process of definition implies that a less basic (and less well understood) concept is defined in terms of concepts that are more basic and so (ideally) more well understood. Very general concepts can often only be elucidated, for example by means of examples, or paraphrase. There is no self-evident way of dividing the world up into concepts, and certainly no non-controversial one There is no neutral ground that can serve as a means of translating between specialized (or "lower" or "application-specific") ontologies Human language itself is already an arbitrary approximation of just one among many possible conceptual maps. To draw any necessary correlation between English words and any number of intellectual concepts, that we might like to represent in our ontologies, is just asking for trouble. (WordNet, for instance, is successful and useful, precisely because it does not pretend to be a general-purpose upper ontology; rather, it is a tool for semantic / syntactic / linguistic disambiguation, which is richly embedded in the particulars and peculiarities of the English language.) Any hierarchical or topological representation of concepts must begin from some ontological, epistemological, linguistic, cultural, and ultimately pragmatic perspective. Such pragmatism does not allow for the exclusion of politics between persons or groups, indeed it requires they be considered as perhaps more basic primitives than any that are represented. Those who doubt the feasibility of general purpose ontologies are more inclined to ask "what specific purpose do we have in mind for this conceptual map of entities and what practical difference will this ontology make?" This pragmatic philosophical position surrenders all hope of devising the encoded ontology version of "The world is everything that is the case." (Wittgenstein, Tractatus Logico-Philosophicus). Finally, there are objections similar to those against artificial intelligence. Technically, the complex concept acquisition and the social / linguistic interactions of human beings suggest any axiomatic foundation of "most basic" concepts must be cognitive biological or otherwise difficult to characterize since we don't have axioms for such systems. Ethically, any general-purpose ontology could quickly become an actual tyranny by recruiting adherents into a political program designed to propagate it and its funding means, and possibly defend it by violence. Historically, inconsistent and irrational belief systems have proven capable of commanding obedience to the detriment or harm of persons both inside and outside a society that accepts them. How much more harmful would a consistent rational one be, were it to contain even one or two basic assumptions incompatible with human life? === Arguments for the feasibility of an upper ontology === Many of those who doubt the possibility of developing wide agreement on a common upper ontology fall into one of two traps: they assert that there is no possibility of universal agreement on any conceptual scheme; but they argue that a practical common ontology does not need to have universal agreement, it only needs a large enough user community (as is the case for human languages) to make it profitable for developers to use it as a means to general interoperability, and for third-party developer to develop utilities to make it easier to use; and they point out that developers of data schemes find different representations congenial for their local purposes; but they do not demonstrate that these different representations are in fact logically inconsistent. In fact, different representations of assertions about the real world (though not philosophical models), if they accurately reflect the world, must be logically consistent, even if they focus on different aspects of the same physical object or phenomenon. If any two assertions about the real world are logically inconsistent, one or both must be wrong, and that is a topic for experimental investigation, not for ontological representation. In practice, representations of the real world are created as and known to be approximations to the basic reality, and their use is circumscribed by the limits of e
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Documentalist

A documentalist is a professional, trained in documentation science and specializing in assisting researchers in their search for scientific and technical documentation. With the development of bibliographical databases such as MEDLINE, documentalists were professionals who searched such databases on the behalf of users. When the field of documentation changed its name to information science, the terms information specialist or information professional often replaced the term documentalist.
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Lynda Soderholm

Lynda Soderholm is a physical chemist at the U.S. Department of Energy's (DOE) Argonne National Laboratory with a specialty in f-block elements. She is a senior scientist and the lead of the Actinide, Geochemistry & Separation Sciences Theme within Argonne's Chemical Sciences and Engineering Division. Her specific role is the Separation Science group leader within Heavy Element Chemistry and Separation Science (HESS), directing basic research focused on low-energy methods for isolating lanthanide and actinide elements from complex mixtures. She has made fundamental contributions to understanding f-block chemistry and characterizing f-block elements. Soderholm became a Fellow of the American Association for the Advancement of Science (AAAS) in 2013, and is also an Argonne Distinguished Fellow. == Early life and education == Soderholm was awarded her PhD in 1982 by McMaster University under the direction of Prof John Greedan. Her dissertation focused on characterizing the structural and magnetic properties of a series of ternary f-ion oxides. After graduating, she was awarded a NATO postdoctoral fellow at the Centre national de la recherche scientifique in France from 1982 until 1985. After a short postdoctoral appointment as an Argonne postdoctoral fellow she was promoted to staff scientist the same year. Over several years, she moved up the ranks, becoming a senior chemist in 2001. She was also an adjunct professor at the University of Notre Dame from 2003 until 2007. In 2021, Soderholm was appointed interim Division Director for the Chemical Sciences and Engineering Division. == Career and research == === Uncovering structure of Yttrium-123 Superconductor === Early in her career, Soderholm focused on the characterizing the magnetic and electronic behavior of compounds containing f-ions (lanthanides and actinides) with a focus on high-Tc materials, compounds that are superconducting under usually high temperatures. She was part of the research group that first determined the structure of YBa2Cu3O7. Their discovery formed the foundation for the further developments in the broad field of superconductivity. === Understanding f-ion speciation in solution === Continuing her interest in the f-elements, Soderholm shifted her focus from solid-state materials to nanoparticles and solutions, taking advantage of advances in X-ray structural probes made available by synchrotron facilities. Building on her earlier work using neutron scattering, her team became the first to discover that plutonium exists in solution as tiny, well-defined nanoparticles. This work solved a longstanding problem in understanding transport of plutonium in the environment and resulted in the development of a new, patented approach to separating plutonium during nuclear reprocessing. === Using machine learning to evaluate molecular structures === Soderholm's more recent projects use machine learning to understand the influence of complex molecular structuring in solutions, in connection with low-energy processes for separation of f-block elements from complex mixtures. == Awards and honors == University of Chicago Board of Governors' Distinguished Performance Award, 2009. Fellow of the American Association for the Advancement of Science, 2013. Argonne Distinguished Fellow, 2016 DOE materials sciences research competition for Outstanding Scientific Accomplishments in Solid State Physics, 1987. == Select publications == Beno, M. A.; Soderholm, L.; Capone, D. W., II; Hinks, D. G.; Jorgensen, J. D.; Grace, J. D.; Schuller, I. K.; Segre, C. U.; Zhang, K., Structure of the single-phase high-temperature superconductor yttrium barium copper oxide (YBa2Cu3O7−δ). Appl. Phys. Lett. 1987, 51 (1), 57–9. Soderholm, L.; Zhang, K.; Hinks, D. G.; Beno, M. A.; Jorgensen, J. D.; Segre, C. U.; Schuller, I. K., Incorporation of praseodymium in YBa2Cu3O7−δ: electronic effects on superconductivity. Nature (London) 1987, 328 (6131), 604–5. Antonio, M. R.; Williams, C. W.; Soderholm, L., Berkelium redox speciation. Radiochim. Acta 2002, 90 (12), 851–856. Soderholm, L.; Skanthakumar, S.; Neuefeind, J., Determination of actinide speciation in solution using high-energy X-ray scattering. Anal. Bioanal. Chem. 2005, 383 (1), 48–55. Forbes, T. Z.; Burns, P. C.; Skanthakumar, S.; Soderholm, L., Synthesis, structure, and magnetism of Np2O5. J. Am. Chem. Soc. 2007, 129 (10), 2760–2761. Soderholm, L.; Almond, P. M.; Skanthakumar, S.; Wilson, R. E.; Burns, P. C., The structure of the plutonium oxide nanocluster [Pu38O56Cl54(H2O)8]14-. Angew. Chem., Int. Ed. 2008, 47 (2), 298–302. Jensen, M. P.; Gorman-Lewis, D.; Aryal, B.; Paunesku, T.; Vogt, S.; Rickert, P. G.; Seifert, S.; Lai, B.; Woloschak, G. E.; Soderholm, L., An iron-dependent and transferrin-mediated cellular uptake pathway for plutonium. Nat. Chem. Biol. 2011, 7 (8), 560–565. Wilson, R. E.; Skanthakumar, S.; Soderholm, L., Separation of Plutonium Oxide Nanoparticles and Colloids. Angew. Chem., Int. Ed. 2011, 50 (47), 11234–11237. Knope, K. E.; Soderholm, L., Solution and solid-state structural chemistry of actinide hydrates and their hydrolysis and condensation products. Chem. Rev. 2013, 113 (2), 944–994. Luo, G.; Bu, W.; Mihaylov, M.; Kuzmenko, I.; Schlossman, M. L.; Soderholm, L., X-ray reflectivity reveals a nonmonotonic ion-density profile perpendicular to the surface of ErCl3 aqueous solutions. J. Phys. Chem. C 2013, 117 (37), 19082–19090. Jin, G. B.; Lin, J.; Estes, S. L.; Skanthakumar, S.; Soderholm, L., Influence of countercation hydration enthalpies on the formation of molecular complexes: A thorium-nitrate example. J. Am. Chem. Soc. 2017, 139 (49), 18003–18008. == Patents == Solvent extraction system for plutonium colloids and other oxide nano-particles, (2016).
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Information explosion

Information explosion is the rapid increase in the amount of published information or data and the effects of this abundance. As the amount of available data grows, the problem of managing the information becomes more difficult, which can lead to information overload. The Online Oxford English Dictionary indicates use of the phrase in a March 1964 New Statesman article. The New York Times first used the phrase in its editorial content in an article by Walter Sullivan on June 7, 1964, in which he described the phrase as "much discussed". The earliest known use of the phrase was in a speech about television by NBC president Pat Weaver at the Institute of Practitioners of Advertising in London on September 27, 1955. The speech was rebroadcast on radio station WSUI in Iowa City and excerpted in the Daily Iowan newspaper two months later. Many sectors are seeing this rapid increase in the amount of information available such as healthcare, supermarkets, and governments. Another sector that is being affected by this phenomenon is journalism. Such a profession, which in the past was responsible for the dissemination of information, may be suppressed by the overabundance of information today. Techniques to gather knowledge from an overabundance of electronic information (e.g., data fusion may help in data mining) have existed since the 1970s. Another common technique to deal with such amount of information is qualitative research. Such approaches aim to organize the information, synthesizing, categorizing and systematizing in order to be more usable and easier to search. == Growth patterns == The world's technological capacity to store information grew from, optimally compressed, 2.6 exabytes in 1986 to 15.7 in 1993, over 54.5 in 2000, and to 295 exabytes in 2007. The world's technological capacity to receive information through one-way broadcast networks was 432 exabytes of (optimally compressed) information in 1986, 715 (optimally compressed) exabytes in 1993, 1,200 (optimally compressed) exabytes in 2000, and 1,900 in 2007. The world's effective capacity to exchange information through two-way telecommunications networks was 0.281 exabytes of (optimally compressed) information in 1986, 0.471 in 1993, 2.2 in 2000, and 65 (optimally compressed) exabytes in 2007. A new metric that is being used in an attempt to characterize the growth in person-specific information, is the disk storage per person (DSP), which is measured in megabytes/person (where megabytes is 106 bytes and is abbreviated MB). Global DSP (GDSP) is the total rigid disk drive space (in MB) of new units sold in a year divided by the world population in that year. The GDSP metric is a crude measure of how much disk storage could possibly be used to collect person-specific data on the world population. In 1983, one million fixed drives with an estimated total of 90 terabytes were sold worldwide; 30MB drives had the largest market segment. In 1996, 105 million drives, totaling 160,623 terabytes were sold with 1 and 2 gigabyte drives leading the industry. By the year 2000, with 20GB drive leading the industry, rigid drives sold for the year are projected to total 2,829,288 terabytes Rigid disk drive sales to top $34 billion in 1997. According to Latanya Sweeney, there are three trends in data gathering today: Type 1. Expansion of the number of fields being collected, known as the “collect more” trend. Type 2. Replace an existing aggregate data collection with a person-specific one, known as the “collect specifically” trend. Type 3. Gather information by starting a new person-specific data collection, known as the “collect it if you can” trend. == Related terms == Since "information" in electronic media is often used synonymously with "data", the term information explosion is closely related to the concept of data flood (also dubbed data deluge). Sometimes the term information flood is used as well. All of those basically boil down to the ever-increasing amount of electronic data exchanged per time unit. A term that covers the potential negative effects of information explosion is information inflation. The awareness about non-manageable amounts of data grew along with the advent of ever more powerful data processing since the mid-1960s. == Challenges == Even though the abundance of information can be beneficial in several levels, some problems may be of concern such as privacy, legal and ethical guidelines, filtering and data accuracy. Filtering refers to finding useful information in the middle of so much data, which relates to the job of data scientists. A typical example of a necessity of data filtering (data mining) is in healthcare since in the next years is due to have EHRs (Electronic Health Records) of patients available. With so much information available, the doctors will need to be able to identify patterns and select important data for the diagnosis of the patient. On the other hand, according to some experts, having so much public data available makes it difficult to provide data that is actually anonymous. Another point to take into account is the legal and ethical guidelines, which relates to who will be the owner of the data and how frequently he/she is obliged to the release this and for how long. With so many sources of data, another problem will be accuracy of such. An untrusted source may be challenged by others, by ordering a new set of data, causing a repetition in the information. According to Edward Huth, another concern is the accessibility and cost of such information. The accessibility rate could be improved by either reducing the costs or increasing the utility of the information. The reduction of costs according to the author, could be done by associations, which should assess which information was relevant and gather it in a more organized fashion. == Web servers == As of August 2005, there were over 70 million web servers. As of September 2007 there were over 135 million web servers. == Blogs == According to Technorati, the number of blogs doubles about every 6 months with a total of 35.3 million blogs as of April 2006. This is an example of the early stages of logistic growth, where growth is approximately exponential, since blogs are a recent innovation. As the number of blogs approaches the number of possible producers (humans), saturation occurs, growth declines, and the number of blogs eventually stabilizes.
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Information strategist

An information strategist analyses the information flow within an organisation and directs its information resources to better serve the organisation's strategic goals. They work with information technology or within a corporate library to direct high quality information from a variety of sources to users, based upon their profiles and needs. In warfare, information strategists not only seek to improve information flows for their own side but also try to disrupt the information flows of the enemy in order to demoralize and deceive them.
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Tertiary source

A tertiary source is an index or textual consolidation of already published primary and secondary sources that does not provide additional interpretations or analysis of the sources. Some tertiary sources can be used as an aid to find key (seminal) sources, key terms, general common knowledge and established mainstream science on a topic. The exact definition of tertiary varies by academic field. Academic research standards generally do not accept tertiary sources such as encyclopedias as citations, although survey articles are frequently cited rather than the original publication. == Overlap with secondary sources == As is also the case with distinguishing primary and secondary sources in some disciplines, there is not always a clear distinguishing line between secondary and tertiary sources. Depending on the topic of research, a scholar may use a bibliography, dictionary, or encyclopedia as either a tertiary or a secondary source. This causes some difficulty in defining many sources as either one type or the other. In some academic disciplines, the differentiation between a secondary and tertiary source is relative. In the United Nations International Scientific Information System (UNISIST) model, a secondary source is a bibliography, whereas a tertiary source is a synthesis of primary sources. == Types of tertiary sources == Tertiary sources can come in book form or as an online resource. Tertiary sources in book form are frequently organised in alphabetical order, whereas an online tertiary source may be searchable by keyword. Examples of tertiary sources include; reference books, encyclopedias, dictionaries, some textbooks, abstracts, directories, factbooks, handbooks, manuals and compendia. Indexes, bibliographies, concordances, and databases are aggregates of primary and secondary sources and therefore often considered tertiary sources. They may also serve as a point of access to the full or partial text of primary and secondary sources. Almanacs, travel guides, field guides, and timelines are also examples of tertiary sources. Tertiary sources attempt to summarize, collect, and consolidate the source materials into an overview without adding analysis and synthesis of new conclusions. Wikipedia is a tertiary source.
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Dhammin

Dhammin (Arabic: ضمّن) is a political platform that manages candidates' electoral campaigns for the National Assembly, Municipal Council or Cooperative Society councils of Kuwait. The platform was founded by Abdullah Al-Salloum and it is, according to news reports and interviews, the first within the field to apply distributed-systems' methodologies.
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Information explosion

Information explosion is the rapid increase in the amount of published information or data and the effects of this abundance. As the amount of available data grows, the problem of managing the information becomes more difficult, which can lead to information overload. The Online Oxford English Dictionary indicates use of the phrase in a March 1964 New Statesman article. The New York Times first used the phrase in its editorial content in an article by Walter Sullivan on June 7, 1964, in which he described the phrase as "much discussed". The earliest known use of the phrase was in a speech about television by NBC president Pat Weaver at the Institute of Practitioners of Advertising in London on September 27, 1955. The speech was rebroadcast on radio station WSUI in Iowa City and excerpted in the Daily Iowan newspaper two months later. Many sectors are seeing this rapid increase in the amount of information available such as healthcare, supermarkets, and governments. Another sector that is being affected by this phenomenon is journalism. Such a profession, which in the past was responsible for the dissemination of information, may be suppressed by the overabundance of information today. Techniques to gather knowledge from an overabundance of electronic information (e.g., data fusion may help in data mining) have existed since the 1970s. Another common technique to deal with such amount of information is qualitative research. Such approaches aim to organize the information, synthesizing, categorizing and systematizing in order to be more usable and easier to search. == Growth patterns == The world's technological capacity to store information grew from, optimally compressed, 2.6 exabytes in 1986 to 15.7 in 1993, over 54.5 in 2000, and to 295 exabytes in 2007. The world's technological capacity to receive information through one-way broadcast networks was 432 exabytes of (optimally compressed) information in 1986, 715 (optimally compressed) exabytes in 1993, 1,200 (optimally compressed) exabytes in 2000, and 1,900 in 2007. The world's effective capacity to exchange information through two-way telecommunications networks was 0.281 exabytes of (optimally compressed) information in 1986, 0.471 in 1993, 2.2 in 2000, and 65 (optimally compressed) exabytes in 2007. A new metric that is being used in an attempt to characterize the growth in person-specific information, is the disk storage per person (DSP), which is measured in megabytes/person (where megabytes is 106 bytes and is abbreviated MB). Global DSP (GDSP) is the total rigid disk drive space (in MB) of new units sold in a year divided by the world population in that year. The GDSP metric is a crude measure of how much disk storage could possibly be used to collect person-specific data on the world population. In 1983, one million fixed drives with an estimated total of 90 terabytes were sold worldwide; 30MB drives had the largest market segment. In 1996, 105 million drives, totaling 160,623 terabytes were sold with 1 and 2 gigabyte drives leading the industry. By the year 2000, with 20GB drive leading the industry, rigid drives sold for the year are projected to total 2,829,288 terabytes Rigid disk drive sales to top $34 billion in 1997. According to Latanya Sweeney, there are three trends in data gathering today: Type 1. Expansion of the number of fields being collected, known as the “collect more” trend. Type 2. Replace an existing aggregate data collection with a person-specific one, known as the “collect specifically” trend. Type 3. Gather information by starting a new person-specific data collection, known as the “collect it if you can” trend. == Related terms == Since "information" in electronic media is often used synonymously with "data", the term information explosion is closely related to the concept of data flood (also dubbed data deluge). Sometimes the term information flood is used as well. All of those basically boil down to the ever-increasing amount of electronic data exchanged per time unit. A term that covers the potential negative effects of information explosion is information inflation. The awareness about non-manageable amounts of data grew along with the advent of ever more powerful data processing since the mid-1960s. == Challenges == Even though the abundance of information can be beneficial in several levels, some problems may be of concern such as privacy, legal and ethical guidelines, filtering and data accuracy. Filtering refers to finding useful information in the middle of so much data, which relates to the job of data scientists. A typical example of a necessity of data filtering (data mining) is in healthcare since in the next years is due to have EHRs (Electronic Health Records) of patients available. With so much information available, the doctors will need to be able to identify patterns and select important data for the diagnosis of the patient. On the other hand, according to some experts, having so much public data available makes it difficult to provide data that is actually anonymous. Another point to take into account is the legal and ethical guidelines, which relates to who will be the owner of the data and how frequently he/she is obliged to the release this and for how long. With so many sources of data, another problem will be accuracy of such. An untrusted source may be challenged by others, by ordering a new set of data, causing a repetition in the information. According to Edward Huth, another concern is the accessibility and cost of such information. The accessibility rate could be improved by either reducing the costs or increasing the utility of the information. The reduction of costs according to the author, could be done by associations, which should assess which information was relevant and gather it in a more organized fashion. == Web servers == As of August 2005, there were over 70 million web servers. As of September 2007 there were over 135 million web servers. == Blogs == According to Technorati, the number of blogs doubles about every 6 months with a total of 35.3 million blogs as of April 2006. This is an example of the early stages of logistic growth, where growth is approximately exponential, since blogs are a recent innovation. As the number of blogs approaches the number of possible producers (humans), saturation occurs, growth declines, and the number of blogs eventually stabilizes.
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AVT Statistical filtering algorithm

AVT Statistical filtering algorithm is an approach to improving quality of raw data collected from various sources. It is most effective in cases when there is inband noise present. In those cases AVT is better at filtering data then, band-pass filter or any digital filtering based on variation of. Conventional filtering is useful when signal/data has different frequency than noise and signal/data is separated/filtered by frequency discrimination of noise. Frequency discrimination filtering is done using Low Pass, High Pass and Band Pass filtering which refers to relative frequency filtering criteria target for such configuration. Those filters are created using passive and active components and sometimes are implemented using software algorithms based on Fast Fourier transform (FFT). AVT filtering is implemented in software and its inner working is based on statistical analysis of raw data. When signal frequency/(useful data distribution frequency) coincides with noise frequency/(noisy data distribution frequency) we have inband noise. In this situations frequency discrimination filtering does not work since the noise and useful signal are indistinguishable and where AVT excels. To achieve filtering in such conditions there are several methods/algorithms available which are briefly described below. == Averaging algorithm == Collect n samples of data Calculate average value of collected data Present/record result as actual data == Median algorithm == Collect n samples of data Sort the data in ascending or descending order. Note that order does not matter Select the data that happen to be in n/2 position and present/record it as final result representing data sample == AVT algorithm == AVT algorithm stands for Antonyan Vardan Transform and its implementation explained below. Collect n samples of data Calculate the standard deviation and average value Drop any data that is greater or less than average ± one standard deviation Calculate average value of remaining data Present/record result as actual value representing data sample This algorithm is based on amplitude discrimination and can easily reject any noise that is not like actual signal, otherwise statistically different than 1 standard deviation of the signal. Note that this type of filtering can be used in situations where the actual environmental noise is not known in advance. Notice that it is preferable to use the median in above steps than average. Originally the AVT algorithm used average value to compare it with results of median on the data window. == Filtering algorithms comparison == Using a system that has signal value of 1 and has noise added at 0.1% and 1% levels will simplify quantification of algorithm performance. The R script is used to create pseudo random noise added to signal and analyze the results of filtering using several algorithms. Please refer to "Reduce Inband Noise with the AVT Algorithm" article for details. This graphs show that AVT algorithm provides best results compared with Median and Averaging algorithms while using data sample size of 32, 64 and 128 values. Note that this graph was created by analyzing random data array of 10000 values. Sample of this data is graphically represented below. From this graph it is apparent that AVT outperforms other filtering algorithms by providing 5% to 10% more accurate data when analyzing same datasets. Considering random nature of noise used in this numerical experiment that borderlines worst case situation where actual signal level is below ambient noise the precision improvements of processing data with AVT algorithm are significant. == AVT algorithm variations == === Cascaded AVT === In some situations better results can be obtained by cascading several stages of AVT filtering. This will produce singular constant value which can be used for equipment that has known stable characteristics like thermometers, thermistors and other slow acting sensors. === Reverse AVT === Collect n samples of data Calculate the standard deviation and average value Drop any data that is within one standard deviation ± average band Calculate average value of remaining data Present/record result as actual data This is useful for detecting minute signals that are close to background noise level. == Possible applications and uses == Use to filter data that is near or below noise level Used in planet detection to filter out raw data from the Kepler space telescope Filter out noise from sound sources where all other filtering methods (Low-pass filter, High-pass filter, Band-pass filter, Digital filter) fail. Pre-process scientific data for data analysis (Smoothness) before plotting see (Plot (graphics)) Used in SETI (Search for extraterrestrial intelligence) for detecting/distinguishing extraterrestrial signals from cosmic background Use AVT as image filtering algorithm to detect altered images. This image of Jupiter generated from this program, detecting alterations in original picture that was modified to be visually appealing by applying filters. Another version of this comparison is the Reverse AVT filter applied to the same original Jupiter Image, where we only see that altered portion as Noise that was eliminated by AVT algorithm. Use AVT as image filtering algorithm to estimate data density from images. Picture of Pillars of Creation Nebula shows data density in filtered images from Hubble and Webb. Note that image on the left has big patches of missing data marked with simpler color patterns.
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