Umple is a language for both object-oriented programming and modelling with class diagrams and state diagrams. The name Umple is a portmanteau of "UML", "ample" and "Simple", indicating that it is designed to provide ample features to extend programming languages with UML capabilities. == History and philosophy == The design of Umple started in 2008 at the University of Ottawa. Umple was open-sourced and its development was moved to Google Code in early 2011 and to GitHub in 2015. Umple was developed, in part, to address certain problems observed in the modelling community. Most specifically, it was designed to bring modelling and programming into alignment, It was intended to help overcome inhibitions against modelling common in the programmer community. It was also intended to reduce some of the difficulties of model-driven development that arise from the need to use large, expensive or incomplete tools. One design objective is to enable programmers to model in a way they see as natural, by adding modelling constructs to programming languages. == Features and capabilities == Umple can be used to represent in a textual manner many UML modelling entities found in class diagrams and state diagrams. Umple can generate code for these in various programming languages. Currently Umple fully supports Java, C++ and PHP as target programming languages and has functional, but somewhat incomplete support for Ruby. Umple also incorporates various features not related to UML, such as the singleton pattern, keys, immutability, mixins and aspect-oriented code injection. The class diagram notations Umple supports includes classes, interfaces, attributes, associations, generalizations and operations. The code Umple generates for attributes include code in the constructor, 'get' methods and 'set' methods. The generated code differs considerably depending on whether the attribute has properties such as immutability, has a default value, or is part of a key. Umple generates many methods for manipulating, querying and navigating associations. It supports all combinations of UML multiplicity and enforces referential integrity. Umple supports the vast majority of UML state machine notation, including arbitrarily deep nested states, concurrent regions, actions on entry, exit and transition, plus long-lasting activities while in a state. A state machine is treated as an enumerated attribute where the value is controlled by events. Events encoded in the state machine can be methods written by the user, or else generated by the Umple compiler. Events are triggered by calling the method. An event can trigger transitions (subject to guards) in several different state machines. Since a program can be entirely written around one or more state machines, Umple enables automata-based programming. The bodies of methods are written in one of the target programming languages. The same is true for other imperative code such as state machine actions and guards, and code to be injected in an aspect-oriented manner. Such code can be injected before many of the methods in the code Umple generates, for example before or after setting or getting attributes and associations. The Umple notation for UML constructs can be embedded in any of its supported target programming languages. When this is done, Umple can be seen as a pre-processor: The Umple compiler expands the UML constructs into code of the target language. Code in a target language can be passed to the Umple compiler directly; if no Umple-specific notation is found, then the target-language code is emitted unchanged by the Umple compiler. Umple, combined with one of its target languages for imperative code, can be seen and used as a complete programming language. Umple plus Java can therefore be seen as an extension of Java. Alternatively, if imperative code and Umple-specific concepts are left out, Umple can be seen as a way of expressing a large subset of UML in a purely textual manner. Code in one of the supported programming languages can be added in the same manner as UML envisions adding action language code. == License == Umple is licensed under an MIT-style license. == Examples == Here is the classic Hello world program written in Umple (extending Java): This example looks just like Java, because Umple extends other programming languages. With the program saved in a file named HelloWorld.ump, it can be compiled from the command line: $ java -jar umple.jar HelloWorld.ump To run it: $ java HelloWorld The following is a fully executable example showing embedded Java methods and declaration of an association. The following example describes a state machine called status, with states Open, Closing, Closed, Opening and HalfOpen, and with various events that cause transitions from one state to another. class GarageDoor { status { Open { buttonOrObstacle -> Closing; } Closing { buttonOrObstacle -> Opening; reachBottom -> Closed; } Closed { buttonOrObstacle -> Opening; } Opening { buttonOrObstacle -> HalfOpen; reachTop -> Open; } HalfOpen { buttonOrObstacle -> Opening; } } } == Umple use in practice == The first version of the Umple compiler was written in Java, Antlr and Jet (Java Emitter Templates), but in a bootstrapping process, the Java code was converted to Umple following a technique called Umplification. The Antlr and Jet were also later converted to native Umple. Umple is therefore now written entirely in itself, in other words it is self-hosted and serves as its own largest test case. Umple and UmpleOnline have been used in the classroom by several instructors to teach UML and modelling. In one study it was found to help speed up the process of teaching UML, and was also found to improve the grades of students. == Tools == Umple is available as a Jar file so it can be run from the command line, and as an Eclipse plugin. There is also an online tool for Umple called UmpleOnline , which allows a developer to create an Umple system by drawing a UML class diagram, editing Umple code or both. Umple models created with UmpleOnline are stored in the cloud. Currently UmpleOnline only supports Umple programs consisting of a single input file. In addition to code, Umple's tools can generate a variety of other types of output, including user interfaces based on the Umple model.
Agent-assisted automation
Agent-assisted automation is a type of call center technology that automates elements of what the call center agent 1) does with his/her desktop tools and/or 2) says to customers during the call using pre-recorded audio. It is a relatively new category of call center technology that shows promise in improving call center productivity and compliance. == Types of agent-assisted automation == === Pre-recorded audio === Pre-recorded audio (sometimes referred to as soundboard (computer program) or as soundboard technology) is another form of agent-assisted automation. The purpose of using pre-recorded messages is to increase the probability (and in some cases error-proof the process so) that the right information is provided to customers at the right time. The required disclosures are pre-recorded to ensure accuracy and understandability. By integrating the recordings with the customer relationship management software, the right combination of disclosures can be played based on the combination of goods and services the customer purchased. The integration with the customer relationship management software also ensures that the order cannot be submitted until the disclosures are played, essentially error-proofing (poka-yoke) the process of ensuring the customer gets all the required consumer protection information. Phone surveys are ideal applications of this technology. Whether surveying market preferences or political views, the pre-recorded audio with an agent listening allows the questions to be asked in the same way every time, uninfluenced by the agents' fatigue levels, accents, or their own views. === Fraud prevention === Fraud prevention is a specialized type of agent-assisted automation focused on reducing ID theft and credit card fraud. ID theft and credit card fraud are huge threats for call centers and their customers and few good solutions exist, but new agent-assisted automation solutions are producing promising results. The technology allows the agents to remain on the phone while the customers use their phone key pads to enter the information. The tones are masked and the information passes directly into the customer relationship management system or payment gateway in the case of credit card transactions. The automation essentially makes it impossible for call center agents and also call center personnel that might be monitoring the calls to steal the credit card number, social security number, or other personally identifiable information. === Outbound telemarketing === Another specialized application space of agent-assisted automation is in outbound telemarketing, which goes under numerous headings including outbound prospecting, cold calling, solicitation, fund-raising, etc. Turnover is high among agents engaged in this kind of work because the task is tedious and emotionally difficult. It is tedious because the agent spends the bulk of their day, not talking to qualified leads, but in getting wrong numbers and answering machines. == Benefits == Just as automation has benefited manufacturing by reducing the mental and physical effort required of workers while simultaneously improving throughput, quality, and safety, agent-assisted automation is improving call center results while reducing the tiring aspects of the job for agents. In some cases, the agent-assisted automation streamlines the process and allows calls to be handled more quickly. By eliminating cutting and pasting from one application to another, by auto-navigating applications, and by providing a single view of the customer, agent-assisted automation can reduce call handle time and increase agent productivity. Second, in theory, the more steps that can be automated and the more logic that can be built into the call flow (e.g., if the customer buys items 2 and 9, then disclosures a, c, and f are read by the pre-recorded audio), then companies may be able to reduce the amount of training that is required of the agents while at the same time ensuring more consistency and accuracy. However, no published studies have reported this result yet. But an even larger problem in call centers is between-agent variation in behavior and results. Agents differ in the amount of training and coaching they receive, they differ in the amount of experience they have, their jobs are repetitious and tiring, and the process and procedures the agents are supposed to follow constantly change. Moreover, there are significant individual differences between agents in their intelligence, personality, motivations, etc. which all affect performance. Despite the large amount of money call centers have spent over decades trying to reduce between-agent variation, the problem is still so prevalent that one large study of customer interactions with call centers found that a customer's experience was completely a function of the quality of the agent who happened to answer the phone. Therefore, the most significant benefit of agent-assisted automation may prove to be in how the automation error-proofs or poka-yoke the process and ensures that something that needs to be done or said happens every time. Properly implemented, the between-agent variation for whatever step of the process the automation is applied to may be able to be reduced to near zero. This is especially important in a collection agency whose processes and procedures are closely regulated by the Fair Debt Collection Practices Act.
Link encryption
Link encryption is an approach to communications security that encrypts and decrypts all network traffic at each network routing point (e.g. network switch, or node through which it passes) until arrival at its final destination. This repeated decryption and encryption is necessary to allow the routing information contained in each transmission to be read and employed further to direct the transmission toward its destination, before which it is re-encrypted. This contrasts with end-to-end encryption where internal information, but not the header/routing information, is encrypted by the sender at the point of origin and only decrypted by the intended recipient. Link encryption offers two main advantages: encryption is automatic so there is less opportunity for human error. if the communications link operates continuously and carries an unvarying level of traffic, link encryption defeats traffic analysis. On the other hand, end-to-end encryption ensures only the intended recipient has access to the plaintext. Link encryption can be used with end-to-end systems by superencrypting the messages. Bulk encryption refers to encrypting a large number of circuits at once, after they have been multiplexed.
TRAME
TRAME (TRAnsmission of MEssages) was the name of the second computer network in the world similar to the internet to be used in an electric utility. Like the internet, the base technology was packet switching; it was developed by the electric utility ENHER in Barcelona. It was deployed by the same utility, first in Catalonia and Aragón, Spain, and later in other places. Its development started in 1974 and the first routers, called nodes at that time, were deployed by 1978. The network was in operation until 2016 (38 years) with successive technological software and hardware updates. == Beginnings == In 1974, packet switching was a technology known only in research circles. The concept began in 1968 in association with the United States' Advanced Research Projects Agency (ARPA) research project ARPANET. The idea of applying the packet switching concept to electric utilities control communication networks first appeared in 1974 when the Swedish power utility Vattenfall started to create its TIDAS packet-switching network and was followed by the Spanish electric utility ENHER, which aimed to telecontrol and automate its high-voltage power grid. For this purpose, ENHER created a specific team of people to develop both the packet-switching network and the supervisory control and data acquisition (SCADA) system, also called the telecontrol system. By 1978 the first four TRAME routers were available and by 1980, eight of them were deployed and operating. The printed circuit boards (PCBs) controlling the communication lines were connected to a shared memory PCB allowing them to exchange data and messages. The project was developed together with its main initial application, the Telecontrol or SCADA system SICL (Sistema Integral de Control Local) with which initially they shared a very similar hardware. The maximum link capacity was 9600 bit/s, which in 1980 was the maximum possible on a 4 kHz wide voice channel at the time. These channels were the basic unit of the then-analog communication systems in use. By that time power utilities used either telephone calls or low speed (below 1200bit/s) dedicated links for telecontrol, typically shared among ten high-voltage electrical substations. == Services == The basic service provided by the TRAME network was SCADA or Telecontrol to automate the high-voltage power grid, thus improving operational efficiency, which was until then operated manually with telephone communication between human operators. Each TRAME router was associated with one or more remote terminal units (RTUs) of the SICL telecontrol system. It also had connected screens, and later PCs, located in electrical substations to interchange messages between them and with the Control Center located in the well-known Casa Fuster in Barcelona. It was a kind of predecessor to today's e-mail. Later, in the 1990s, other protocols (X.25, IP) were developed to include corporate information technology (IT) terminals, company physical surveillance systems and other services. Additionally, applications and terminals were developed for the transmission of voice and video over the TRAME network. == Protocols == The TRAME routing system, like that of the original ARPANET, was based on the Bellman-Ford algorithm but with "split-horizon" as in the Swedish TIDAS network, but with an original improvement. This protocol allows optimal paths to be found in meshed networks for each packet to be transmitted, allowing the shared use of the same network by multiple services. In contrast, traditional circuit-switched technology used to establish dedicated circuits for each service or communication. The addressing of routers and terminals used a proprietary system with a 16-bit address; it would be the equivalent of the well-known IP (Internet Protocol) version 4 (IPv4), still in use on the internet today, which uses 32-bit addresses. It is necessary to take into account that in 1978, the IPv4 protocol did not yet exist since the IPv4 version used on the internet did not appear until 1981, and in fact, did not reach the general public until much later. The line protocols were also proprietary and were called UCL (Unidad de Control de Línea, 'line control unit'), which linked the routers together, and UTR (Unión TRAME-Remotas), the access protocol. They were designed to offer the highest quality of service required by the telecontrol/SCADA function in terms of data integrity and availability set by the International Electrotechnical Commission (IEC) IEC-870-5-1 and ANSI C37.1. standards, and because the protocol used at the time in corporate computer networks, HDLC (high-level data link control), did not offer enough quality for critical industrial applications. Later on, other protocols like X.25 and IP were also made compatible with the aforementioned TRAME protocols. In 2000, the UTR protocol was replaced by the international standard IEC 60870- 5-101/104. Initially network flow control was based on the management of eight data priorities in head-of-the-line (HOL) waiting queues. Later and after some experimentation, a flow control method based on a bit indicating route congestion and management of the gap between packets when accessing the network was adopted. This required measuring the capacity of the route bottleneck. An end-to-end protocol was also added for some flows requiring order preservation like X.25. == Evolution == To last for 38 years, the technology had to endure intense evolution. There were essentially four TRAME generations which are summarized in the table. A description of the four generations of TRAME is provided below. === TRAME 1 === The project began in 1974 and in 1978 a first network with four routers was already installed and in operation at the electric utility ENHER. In 1980, the network had eight nodes in operation (see Figure I). The hardware was based on the Zilog Z80 processor and had a multiprocessor structure with 16 processors sharing a common memory. The software was developed at ENHER's headquarters located in the well-known Casa Fuster, Passeig de Gràcia, 132, Barcelona, using the Z80 assembly language. Beyond 1980 the software began to be written in C programming language and an HP64000 Logic Development System emulator was used for the purpose. The hardware was produced by ISEL, an INI (Instituto Nacional de Indústria) company. The routing system was a variant of Bellman-Ford with split-horizon. It was an improvement of the original ARPA network routing system consisting of an original update procedure which allowed for a faster reaction to changes. The distance function was the number of packets in the output waiting queues plus one. The line protocols (UCL for internal lines linking routers and UTR for accessing the network) were designed to meet the stringent requirements set for telecontrol (SCADA) of high-voltage power networks (IEC-870-5-1 and ANSI C37.1 standards). At the OSI transport layer, windows with a width of 1 to 8, depending on the required service, residing in the terminals were used. Initially, addresses were only 14 bits long to address both the routers (called nodes by then) and the devices connected to them. They were made up of two fields, an 8-bit field to address the router and a 6-bit sub-address to address the terminals connected to it. The node address was assigned to the nodes and not to the ends of the links as in the internet. The basic advantages of TRAME over other technologies used in electric utilities at the time were in part due to the packet technology itself: ability to manage any network topology, automatic adaptability to topological and traffic changes, integration of different link technologies (digital or analog) and capacities in a single network, open and decentralized intercommunicability between users and devices, simultaneous communication with several users and locations from a single physical connection, and integrated network supervision. In fact, the network was provided from its inception with a supervision center consisting of a computer and a synoptic board located at the company's headquarters (see Figure II). But other advantages were due to the specific design of TRAME: high data integrity, priority support for packets, and ease of including special protocols such as the many SCADA protocols in use at that time. All of the above resulted in improved quality of service, especially with respect to data availability and data integrity, and in the integration of services in a single network. Part of the evolution of its deployment can be seen in Figures II to IV. === TRAME 2 === In 1990, TRAME 2 was fully deployed and TRAME 1 was replaced. The processor of the new hardware was Intel 80286 and the hardware structure and external appearance of the routers was very similar to that of TRAME 1. The software was written in C and the above-mentioned emulator continued to be used. Improvements over TRAME 1 were the introduction of the standardized X.25 access protocol
Brooklyn Bridge (software)
The Brooklyn Bridge from White Crane Systems was a data transfer enabler. Although it came with some hardware, it was the software which was the basis of the product. It also could transform the data's format. == Overview == The New York Times described its category as being among "communications packages used to transfer files." In an era of 300 baud, Brooklyn Bridge operated at "115,200 baud" so that a transfer which "at 300 baud took 4 minutes and 36 seconds" only needed 5 seconds. Unlike some communications packages, this one retains the original version-date, so as not to alarm people when they seem to have what looks like an update, when it's not. == Description == Once the software is installed, users comfortable with typing the word "COPY" can do so as readily as they sneakernet. An earlier review described it as "less cumbersome than conventional communications software" The use of neither specialized hardware nor specialized software is ideal in an era when this can be done using online or other "outside" services.
Kinematic chain
In mechanical engineering, a kinematic chain is an assembly of rigid bodies connected by joints to provide constrained motion that is the mathematical model for a mechanical system. As the word chain suggests, the rigid bodies, or links, are constrained by their connections to other links. An example is the simple open chain formed by links connected in series, like the usual chain, which is the kinematic model for a typical robot manipulator. Mathematical models of the connections, or joints, between two links are termed kinematic pairs. Kinematic pairs model the hinged and sliding joints fundamental to robotics, often called lower pairs and the surface contact joints critical to cams and gearing, called higher pairs. These joints are generally modeled as holonomic constraints. A kinematic diagram is a schematic of the mechanical system that shows the kinematic chain. The modern use of kinematic chains includes analysis of Linkages (mechanical), compliance that arises from flexure joints in precision mechanisms, link compliance in compliant mechanisms and micro-electro-mechanical systems, and cable compliance in cable robotic and tensegrity systems. == Mobility formula == The degrees of freedom, or mobility, of a kinematic chain is the number of parameters that define the configuration of the chain. A system of n rigid bodies moving in space has 6n degrees of freedom measured relative to a fixed frame. This frame is included in the count of bodies, so that mobility does not depend on link that forms the fixed frame. This means the degree-of-freedom of this system is M = 6(N − 1), where N = n + 1 is the number of moving bodies plus the fixed body. Joints that connect bodies impose constraints. Specifically, hinges and sliders each impose five constraints and therefore remove five degrees of freedom. It is convenient to define the number of constraints c that a joint imposes in terms of the joint's freedom f, where c = 6 − f. In the case of a hinge or slider, which are one-degree-of-freedom joints, have f = 1 and therefore c = 6 − 1 = 5. The result in general where d {\displaystyle d} is the degrees of freedom for the mobility of a kinematic chain formed from n moving links and j joints each with freedom fi, i = 1, 2, …, j, is given by M = d n − ∑ i = 1 j ( d − f i ) = d ( N − 1 − j ) + ∑ i = 1 j f i {\displaystyle M=dn-\sum _{i=1}^{j}(d-f_{i})=d(N-1-j)+\sum _{i=1}^{j}f_{i}} Where N is the total number of links and includes the fixed link. Spacial linkages used d = 6 {\displaystyle d=6} and planar linkages use d = 3 {\displaystyle d=3} . This result is known as the Chebychev–Grübler–Kutzbach criterion. == Analysis of kinematic chains == The constraint equations of a kinematic chain couple the range of movement allowed at each joint to the dimensions of the links in the chain, and form algebraic equations that are solved to determine the configuration of the chain associated with specific values of input parameters, called degrees of freedom. The constraint equations for a kinematic chain are obtained using rigid transformations [Z] to characterize the relative movement allowed at each joint and separate rigid transformations [X] to define the dimensions of each link. In the case of a serial open chain, the result is a sequence of rigid transformations alternating joint and link transformations from the base of the chain to its end link, which is equated to the specified position for the end link. A chain of n links connected in series has the kinematic equations, [ T ] = [ Z 1 ] [ X 1 ] [ Z 2 ] [ X 2 ] ⋯ [ X n − 1 ] [ Z n ] , {\displaystyle [T]=[Z_{1}][X_{1}][Z_{2}][X_{2}]\cdots [X_{n-1}][Z_{n}],\!} where [T] is the transformation locating the end-link—notice that the chain includes a "zeroth" link consisting of the ground frame to which it is attached. These equations are called the forward kinematics equations of the serial chain. Kinematic chains of a wide range of complexity are analyzed by equating the kinematics equations of serial chains that form loops within the kinematic chain. These equations are often called loop equations. The complexity (in terms of calculating the forward and inverse kinematics) of the chain is determined by the following factors: Its topology: a serial chain, a parallel manipulator, a tree structure, or a graph. Its geometrical form: how are neighbouring joints spatially connected to each other? Explanation Two or more rigid bodies in space are collectively called a rigid body system. We can hinder the motion of these independent rigid bodies with kinematic constraints. Kinematic constraints are constraints between rigid bodies that result in the decrease of the degrees of freedom of rigid body system. == Synthesis of kinematic chains == The constraint equations of a kinematic chain can be used in reverse to determine the dimensions of the links from a specification of the desired movement of the system. This is termed kinematic synthesis. Perhaps the most developed formulation of kinematic synthesis is for four-bar linkages, which is known as Burmester theory. Ferdinand Freudenstein is often called the father of modern kinematics for his contributions to the kinematic synthesis of linkages beginning in the 1950s. His use of the newly developed computer to solve Freudenstein's equation became the prototype of computer-aided design systems. This work has been generalized to the synthesis of spherical and spatial mechanisms.
Merit Network
Merit Network, Inc., is a nonprofit member-governed organization providing high-performance computer networking and related services to educational, government, health care, and nonprofit organizations, primarily in Michigan. Created in 1966, Merit operates the longest running regional computer network in the United States. == Organization == Created in 1966 as the Michigan Educational Research Information Triad by Michigan State University (MSU), the University of Michigan (U-M), and Wayne State University (WSU), Merit was created to investigate resource sharing by connecting the mainframe computers at these three Michigan public research universities. Merit's initial three node packet-switched computer network was operational in October 1972 using custom hardware based on DEC PDP-11 minicomputers and software developed by the Merit staff and the staffs at the three universities. Over the next dozen years the initial network grew as new services such as dial-in terminal support, remote job submission, remote printing, and file transfer were added; as gateways to the national and international Tymnet, Telenet, and Datapac networks were established, as support for the X.25 and TCP/IP protocols was added; as additional computers such as WSU's MVS system and the UM's electrical engineering's VAX running UNIX were attached; and as new universities became Merit members. Merit's involvement in national networking activities started in the mid-1980s with connections to the national supercomputing centers and work on the 56 kbit/s National Science Foundation Network (NSFNET), the forerunner of today's Internet. From 1987 until April 1995, Merit re-engineered and managed the NSFNET backbone service. MichNet, Merit's regional network in Michigan was attached to NSFNET and in the early 1990s Merit began extending "the Internet" throughout Michigan, offering both direct connect and dial-in services, and upgrading the statewide network from 56 kbit/s to 1.5 Mbit/s, and on to 45, 155, 622 Mbit/s, and eventually 1 and 10 Gbit/s. In 2003 Merit began its transition to a facilities based network, using fiber optic facilities that it shares with its members, that it purchases or leases under long-term agreements, or that it builds. In addition to network connectivity services, Merit offers a number of related services within Michigan and beyond, including: Internet2 connectivity, VPN, Network monitoring, Voice over IP (VOIP), Cloud storage, E-mail, Domain Name, Network Time, VMware and Zimbra software licensing, Colocation, and professional development seminars, workshops, classes, conferences, and meetings. == History == === Creating the network: 1966 to 1973 === The Michigan Educational Research Information Triad (MERIT) was formed in the fall of 1966 by Michigan State University (MSU), University of Michigan (U-M), and Wayne State University (WSU). More often known as the Merit Computer Network or simply Merit, it was created to design and implement a computer network connecting the mainframe computers at the universities. In the fall of 1969, after funding for the initial development of the network had been secured, Bertram Herzog was named director for MERIT. Eric Aupperle was hired as senior engineer, and was charged with finding hardware to make the network operational. The National Science Foundation (NSF) and the State of Michigan provided the initial funding for the network. In June 1970, the Applied Dynamics Division of Reliance Electric in Saline, Michigan was contracted to build three Communication Computers or CCs. Each would consist of a Digital Equipment Corporation (DEC) PDP-11 computer, dataphone interfaces, and interfaces that would attach them directly to the mainframe computers. The cost was to be slightly less than the $300,000 ($2,487,100, adjusted for inflation) originally budgeted. Merit staff wrote the software that ran on the CCs, while staff at each of the universities wrote the mainframe software to interface to the CCs. The first completed connection linked the IBM S/360-67 mainframe computers running the Michigan Terminal System at WSU and U-M, and was publicly demonstrated on December 14, 1971. The MSU node was completed in October 1972, adding a CDC 6500 mainframe running Scope/Hustler. The network was officially dedicated on May 15, 1973. === Expanding the network: 1974 to 1985 === In 1974, Herzog returned to teaching in the University of Michigan's Industrial Engineering Department, and Aupperle was appointed as director. Use of the all uppercase name "MERIT" was abandoned in favor of the mixed case "Merit". The first network connections were host to host interactive connections which allowed person to remote computer or local computer to remote computer interactions. To this, terminal to host connections, batch connections (remote job submission, remote printing, batch file transfer), and interactive file copy were added. And, in addition to connecting to host computers over custom hardware interfaces, the ability to connect to hosts or other networks over groups of asynchronous ports and via X.25 were added. Merit interconnected with Telenet (later SprintNet) in 1976 to give Merit users dial-in access from locations around the United States. Dial-in access within the U.S. and internationally was further expanded via Merit's interconnections to Tymnet, ADP's Autonet, and later still the IBM Global Network as well as Merit's own expanding network of dial-in sites in Michigan, New York City, and Washington, D.C. In 1978, Western Michigan University (WMU) became the fourth member of Merit (prompting a name change, as the acronym Merit no longer made sense as the group was no longer a triad). To expand the network, the Merit staff developed new hardware interfaces for the Digital PDP-11 based on printed circuit technology. The new system became known as the Primary Communications Processor (PCP), with the earliest PCPs connecting a PDP-10 located at WMU and a DEC VAX running UNIX at U-M's Electrical Engineering department. A second hardware technology initiative in 1983 produced the smaller Secondary Communication Processors (SCP) based on DEC LSI-11 processors. The first SCP was installed at the Michigan Union in Ann Arbor, creating UMnet, which extended Merit's network connectivity deeply into the U-M campus. In 1983 Merit's PCP and SCP software was enhanced to support TCP/IP and Merit interconnected with the ARPANET. === National networking, NSFNET, and the Internet: 1986 to 1995 === In 1986 Merit engineered and operated leased lines and satellite links that allowed the University of Michigan to access the supercomputing facilities at Pittsburgh, San Diego, and NCAR. In 1987, Merit, IBM and MCI submitted a winning proposal to NSF to implement a new NSFNET backbone network. The new NSFNET backbone network service began July 1, 1988. It interconnected supercomputing centers around the country at 1.5 megabits per second (T1), 24 times faster than the 56 kilobits-per-second speed of the previous network. The NSFNET backbone grew to link scientists and educators on university campuses nationwide and connect them to their counterparts around the world. The NSFNET project caused substantial growth at Merit, nearly tripling the staff and leading to the establishment of a new 24-hour Network Operations Center at the U-M Computer Center. In September 1990 in anticipation of the NSFNET T3 upgrade and the approaching end of the 5-year NSFNET cooperative agreement, Merit, IBM, and MCI formed Advanced Network and Services (ANS), a new non-profit corporation with a more broadly based Board of Directors than the Michigan-based Merit Network. Under its cooperative agreement with NSF, Merit remained ultimately responsible for the operation of NSFNET, but subcontracted much of the engineering and operations work to ANS. In 1991 the NSFNET backbone service was expanded to additional sites and upgraded to a more robust 45 Mbit/s (T3) based network. The new T3 backbone was named ANSNet and provided the physical infrastructure used by Merit to deliver the NSFNET Backbone Service. On April 30, 1995, the NSFNET project came to an end, when the NSFNET backbone service was decommissioned and replaced by a new Internet architecture with commercial Internet service providers (ISPs) interconnected at Network Access Points provided by multiple providers across the country. === Bringing the Internet to Michigan: 1985 to 2001 === During the 1980s, Merit Network grew to serve eight member universities, with Oakland University joining in 1985 and Central Michigan University, Eastern Michigan University, and Michigan Technological University joining in 1987. In 1990, Merit's board of directors formally changed the organization's name to Merit Network, Inc., and created the name MichNet to refer to Merit's statewide network. The board also approved a staff proposal to allow organizations other than publicly supported universities, referred to as aff